Daily cleaning, installation of cabin HEPA filters on flights from Colorado to Vancouver
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Scores according to KAYAK customer reviews
Cons: "Dumped out in cargo to take a bus? Late late late"
Pros: "Great crew"
Cons: "No drink service - not even water."
Cons: "Reading lights did not work. Fortunately I could move"
Cons: "Too much time to board Seated away from my travel partner"
Pros: "Arrived on time and in one piece"
Pros: "Alaska airlines is terrific!!"
Cons: "Higher bagge fees and missed the bus"
Pros: "Always like Alaska flights"
Pros: "Nothing. Zero. You treated me so poorly. I will never use you again. Absolutely the worst experience of my life."
Cons: "Customer service. Customer service. Custoner service."
Pros: "I checked my baggage with ease.The whole trip was without any inconvience. My daughter in CO made my reservations both ways thru you. I appreciated the great $fare. We will use you again . Thank You, Merry Christmas!"
Cons: "I dint know i needed a chinese visa to travel to shanhai, My flight began on denver then seattle and from seattle i wasnt able to fly to china. I received no help at all, all they did was cancel my booking not received any kind of refund and i got stuck in seattle, i had to buy new tickets to go back to denver after losing my flights and not getting a dime back, this is unacceptable!"
Pros: "On time"
Cons: "Why does it coast so much for a beer or a glass of wine??? Why is the wine glass so small?"
Pros: "Comfortable. Friendly staff."
Pros: "Did not go to seattle"
Pros: "Friendly staff"
Pros: "The crew was very nice"
Cons: "There wasn't any good offered without paying"
Pros: "Friendly people."
Pros: "Seat room"
Cons: "Gate at Seattle airport was crowded. Not airlines' fault but it was tough to navigate Seattle airport."
Pros: "In Denver, the boarding process was well organized and directed by clear announcements and boarding lanes."
Cons: "In Seattle, the boarding process was chaotic and mismanaged. The ground staff gave confusing and ambiguous instructions that resulted in everyone forming a large, disorganized throng in front of the gate agent. It was as if they said "everyone get on the plane immediately, and we are only taking the first 30 people"."
Pros: "Dexter Alaska agent in Seattle helped get me to Portland then Medford a day late."
Cons: "Denver agents seemed not to care at all and said I could not get a hotel voucher in Seattle. Phone agent said I could get a hotel voucher because it was mechanical failure. arrived late late late into Seattle to be told there were no hotels available. I had to be insistant to get agents to make the effort to get me routed. They to me I would have no hotel and then wait until 5 pm the next day to fly to Medford. They gave no food vouchers. I had to pay for a hotel I never slept in in Medford and meals. Seems like Alaska has few flights out of Seattle and Denver and no other partner agreements to help route you. Really horrible bad experience. Not what you expect when you patly $500 plus trip insurance. Pathetic."
Pros: "We took off and we landed - nothing broke. What else is needed ?"
Cons: "Was disappointed that my bag went to another location (Eugene?) Can get it til tomorrow morning and I have a conference to attend and no clothes..!"
Pros: "Polite staff, efficient, all around great."
Pros: "On time..."
Cons: "No service, no snacks!"
Pros: "Love how fast we all boarded and were situated."
Cons: "Hanging out for 30 minutes in the plane."
Pros: "Plane was comfortable and boarding was very efficient."
Cons: "The staff at my connection in Seattle were not the friendliest."
Pros: "Alaska Airlines treats their customers as kings and queens and not a burden like other airlines. My flights were on time, comfortable, peaceful, and most of all welcoming."
Cons: "Nothing at this time."
Cons: "Delays layover very poor"
Cons: "My daughter missed her first two days back at college because of your cancelled flight. You refused to even attempt to book her on another airline. Very poor customer service."
Cons: "I wasn't able to check in early, and received an error that perhaps I didn't pay in time when I bought this months in advance. Fortunately I called early to get it sorted, but I wonder if I would have been left at the gate due to Alaska's error."
Pros: "We got in early and everyone was friendly."
Pros: "Great airline that gets you to where you need to go on time and with comfort."
Pros: "No troubles along the way"
Cons: "No complaints/suggestions"
Pros: "Fruit and cheese platter was perfect."
Cons: "Felt very cramped. Kept getting bumped by passenger next to me and by the stewardess every single time she went up and down the isle."
Pros: "On board service was terrific."
Cons: "Flight was over an hour delayed and then there was no gate available upon arrival!"
Pros: "The overall experience was exactly what anyone would expect."
Cons: "The overall experience was exactly what anyone would expect."
Cons: "The plane had to turn around halfway from Seattle to Vancouver due to a mechanical problem. We all later got an email saying we'd receive a discount on future travel because the airline deemed the delay "preventable." We got a second plane quickly, on the second boarding process the gate agent failed to do preboarding. I'm on crutches at the moment, so this meant more time on my feet manoeuvring around "elite status members" than I would have liked."
Cons: "Same comment on boarding procedures."
Pros: "The crew was really friendly and the seats were comfortable with more legroom in coach than most other airlines. I did not partake of food or entertainment, so gave one star because there was no box for "n/a""
Cons: "Arriving 20 minutes late to Seattle, which was the fault of the airport, not Alaska Airlines, but it still affects my rating of the trip"
Pros: "We left early and arrived early."
Cons: "Vents were weak. Way too warm."
Pros: "This is by far the most comfortable Airline I've ever flown! I'm guessing at least six more inches between seats and I could stretch out my legs!"
Pros: "The pilot was very friendly and made sure to point out landmarks as we flew over."
Cons: "The boarding crew in DIA was less than friendly, forcing people to gate-check their carry-ons. She used the claim that the flight was overbooked and 20 people needed to check their bags, then threatened to randomly take them. Meanwhile, 60% of passengers were boarding without roller bags. When I boarded the plane, which was almost full, at least half the overhead bins were empty. I had already gate checked my bag to avoid a confrontation with this pushy lady. Ridiculous!"
Cons: "My seat was uncomfortable with the cushion being hard"
Pros: "Attendants were good"
Cons: "TSA agents were horrific to me as a trans passenger. I am deeply troubled by my experience at seatac and my interactions with the booking staff at the Alaska desk after. It took my five hours to get to Vancouver instead of fifty minutes."
Cons: "A quick drink service would have been nice, it was provided on the same flight going the opposite direction"
Cons: "100% as always.. delta has never disappointed! Keep up the good work guys"
Cons: "Delta.... they’rrrrrr Grrrreaaate!"
Cons: "flight left without 1/6 of the passengers. ¯\_(ツ)_/¯"
Cons: "Everything was really nice. The snacks were good. I don’t know if there are excellent t snacks but very good."
Cons: "Provide earphones or headphones"
Pros: "Availability of WiFi, a charging port and media options puts Delta a step (or two) ahead of their competitors. The professionalism of the crew, as well as the complimentary food/beverage options are also excellent."
Cons: "Not the airlines fault, but my 6’4” frame doesn’t fit very well in a middle main cabin seat."
Pros: "Good service great aircraft"
Cons: "Takes along time to get off airplane with everyone getting their bags from the overhead bins"
Pros: "Quick flight...ahead of schedule"
Cons: "Cheese It’s are boring...miss the snack mix"
Pros: "The service, on time, employees very nice."
Cons: "No delay"
Cons: "Getting to Venice on time. Our late arrival cost me a 90 euro shutle."
Cons: "Choice of healthier snack"
Cons: "Departure delayed by 1hr30"
Pros: "Nothing spectacular."
Cons: "The headrests won’t stay up. And it’s hot."
Cons: "Have rhe right to carry at least one luggage per person at no cost. Besides carry on and personal item. Tickets prices and luggage costs are extremely expensive."
Pros: "Staff from Check in to aircraft very pleasant. Snack choice in Coach impressive."
Cons: "Denver airport is far too large for there to be such a small security check therefore it took forever and I missed the flight. Delta tried to charge me $1000 for another ticket to Albany and I decided to fly with another airline for half the price instead"
Cons: "The seats were in bad condition, I was surprised as Delta usually has well cared for interior and exterior airplanes."
Pros: "Check in Denver super helpful Gate staff hustled to turn around flight Flight crew excellent"
Cons: "Flight delayed, almost missed international connections"
Pros: "Boarding, friendliness of staff"
Pros: "Everything was easy and smooth."
Pros: "The staff was polite and snacks were good (healthy options)."
Cons: "Nothing was terrible, but due to the short flights I assume they don’t worry about having planes with entertainment available."
Pros: "Short flight"
Cons: "In SLC they boarded by row numbers and not zones. Weird..."
Cons: "Engine problems-2 hour delay"
Pros: "The fact that there was a screen for movie selections and a charging port for my phone and the flight attendants were super nice"
Pros: "Everyone was fairly friendly"
Cons: "Cramped foot room"
Cons: "Bags never arrived at the listed baggage claim. After 45 min, I saw bags on a different claim station and I notified everyone standing around. BUT, I filed a claim with Delta and was immediately given 2500 miles, as guaranteed!"
Pros: "Delta is great"
Cons: "The crew forgot to turn the heater on in -3°F creating a situation where the lavatory water lines froze. This caused a two hour delay which made me miss the second leg. Because I missed the second leg I was put on the very last flight out of ATL and got to spend Xmas eve in the airport."
Pros: "On two of the legs of the trip they notice I was a tall person with long legs and upgraded me to seats with more leg room!! I didn't even ask. Thank you."
Cons: "On the way back there were open seats with extra leg room and I asked the gate attendant if it was possible to switch my seat to one with more room and they said they only could if I paid extra."
Pros: "Entertainment system is awesome and similar to what I usually see only on international flights."
Pros: "The flight attendant in Delta Comfort/Main Cabin was very nice and made for an excellent trip. Smooth ride and on time. I like that!"
Pros: "No complaints. A puddle-hopper to a yes."
Pros: "All that one would want."
Pros: "What a city.. Unique for hell sure..."
Pros: "Boarding super excellent! Also: Best landing I've ever experienced! Props to the pilot!!"
Pros: "Newer plane with movies."
Cons: "Airlines pack you on so tight."
Cons: "That I couldn't reschedule due to the hurricane. I got stuck in Texas because of the hurricane. They didn't want to reschedule the flight because Denver was not apart of the affected area."
Cons: "I fly Delta quite often, and am usually pleased with their service, but the morning of June 23 was terrible. I got to the airport in Denver at 5:30 am for a 7:30 am flight to Atlanta, and the line to check a bag was about 40 people long. I waited 55minutes to check my bag, as they kept moving the ski priority people, and people in danger of missing their flight, to the head of the line. There were obviously not enough Delta workers on staff to process all the flights at that time."
Pros: "The moviea"
Cons: "The time of night"
Pros: "I didn't like anything because the fly leat 3 hours"
Pros: "First we had a mechanical after boarding. I was rerouted through Atlanta. That flight is now delayed by 2hours. I then had to reroute to West Palm Beach instead of Ft Lauderdale. I will leave 9 hours after my original flight time and arrive 8 hours later. Just ridiculous"
Cons: "See above"
Pros: "Smooth ride. Delta got everything right from takeoff to landing."
Pros: "Entertainment options"
Cons: "No westjet checkin area and no signage. Staff didn't know what was going on."
Cons: "I drove 5 hours to get to the airport and unfortunately ended up delayed because of traffic and slow shuttles from parking. I arrived 1 hour before the flight, but security was so slow I didn't get to the gat until 10 minutes before arrival. There were no gate agents present and despite banging on the gateway door and other Delta agents at the adjacent gate, no one helped me. I can only surmise that they had already given away our seats, which were award tickets, GAINED BY BEING A LOYAL DELTA CUSTOMER. The gate agents were unapologetic and useless at rebooking, and I bought a ticket from Southwest instead. As i was trying to get to my sister's wedding, and repeatedly told the agents this, their behavior was particularly abominable. DELTA, YOU'VE LOST A LOYAL CUSTOMER."
Cons: "Seats too close - I'm not that tall and my knees were jammed against the seat in front of me."
Cons: "Overbooked and crowded, on a Sunday."
Cons: "Everything was dandy!"
Cons: "We did not board until 2 hours after original schedule"
Pros: "Our crew."
Cons: "Flying at supersonic sound."
Pros: "Nothing extraordinary, just solid positive experience from checking in on my phone thtough disembarking"
Cons: "I like the convenience of the built-in multifunctional screens (like on Alaska flights) that AA are lacking"
Cons: "Crew was not attentive. Temperature was cold."
Cons: "You were out of earphones"
Pros: "We were allowed to board early with my father, who is disabled."
Cons: "Denver airport was a nightmare with my disabled father. We were given a “wheelchair” but no escort through a nightmarish security scene. Airport is terribly designed, lacking clear signage and navigation. TSA was a disaster and no one seemed remotely concerned about my father’s comfort or needs."
Cons: "I never made it... I had a trip interruption and got stuck in Chicago and would of had to wait another full 24hrs to take the flight to Denver. tired and nauseated after being all day at the airport that at midnight, i knew that I couldn't hold off till the next evening, took the next flight back."
Cons: "The flight was delayed which caused us to miss our flight in London our family was delayed for 12 hours"
Cons: "Checked baggage untimely, causing me to miss the train"
Cons: "No window at the window seat"
Cons: "Boarding crew was not very polite. You can get the same message across with out being rude. Just not necessary."
Cons: "Less boarding groups"
Pros: "Very attentive crew"
Cons: "Boarding gates"
Cons: "I have changed flights. Been delayed 5 times now. And still haven’t left the USA."
Cons: "I researched and called and found a 45L backpack so I could carry on my dive bag. That’s the reason I’m going all the way to Fiji. Not letting me get it in LA I’d also ridiculous."
Cons: "Pilot or co pilot never spoke once. Was as if there was no pilot"
Cons: "They have very long and annoying credit card announcements"
Cons: "Delay due to equipment failure, were not able to estimate delay"
Pros: "Awfully rude flight attendants Took multiple buses I guess American doesn’t pay good money to the airports"
Pros: "Short flight"
Cons: "It was so ht on the aircraft, Almost no aircirculation"
Pros: "There was nothing to like about the way this sudden last minute cancellation was handled."
Cons: "I expected at least an offer of some kind of compensation for the inconvenience. it didn’t and hasn’t happened thus far."
Pros: "Not using kayak"
Cons: "Kayak booked me the worst itinerary in the history of air travel!"
Pros: "eh, mediocre but usual service from a US airline. Just enough to get you from point A to B, but you’re exhausted once there."
Cons: "too little leg room, and quite uncomfortable seats, couldn’t relax and was cramping from being unable to move more than an inch."
Pros: "The helpful steward"
Cons: "The bumpy ride"
Pros: "Had the fortune to sit with a passenger that had a service dog"
Cons: "Takeoff was delayed Two hours and 17 minutes with NO explanation."
Pros: "On time. Efficient boarding."
Cons: "Stingy with the cookies. Somewhat uncomfortable seating. But what can anyone expect anymore?"
Pros: "Service was one of the best I have received for an airline."
Pros: "Friendly service"
Cons: "Getting to the airport early and waiting an additional ten minutes on the tarmac."
Pros: "Food and entertainment were great"
Pros: "Everything was on time and handled efficiently and courteously. I was pleased with everything."
Cons: "Too cold, even with air off above me."
Pros: "All good, except poor prep on food"
Cons: "As above"
Pros: "Good connection"
Cons: "Maintenance problems, late departures, uncomfortable airlines"
Pros: "There was nothing too bad other than I wasn't able to check in online bc our first leg of the flight was operated by American Airlines. But there wasn't anything that really stood out that would make me want to fly them again other than it was the best price."
Pros: "Getting through security was a lot better than I thought. Also, I had plenty of room and the overall ride was smooth."
Cons: "I just wish that there was a little more room and easier ways to earn miles and entry into the lounge."
Pros: "Wi fi did not work."
Pros: "No surveys"
Cons: "No surveys"
Pros: "The Denver airport is beautiful"
Cons: "I will never fly AA again - see below"
Pros: "SAME AS ABOVE."
Cons: "SAME AS ABOVE."
Cons: "I had a severe back injury in Denver and they were unable to move my flight up a day to get home and see a doctor. A good friend had to buy me a new flight with his airline miles so that I could get home to relive my pain. I'll never fly American again because of this complete lack of compassion and care for their customer."
Pros: "Friendly service"
Pros: "The flight was fine"
Cons: "Both flights each way where delayed significantly"
Pros: "very nice crew"
Cons: "plane was too small and there was 1.5 hour delay departing"
Cons: "Everything was great except no wifi and average movie selection."
Pros: "The flight crew were helpful and friendly"
Cons: "I was forced to miss my second flight because the first airplane malfunctioned"
Pros: "Everyone and everything was outstanding! Completely opposite of every experience I've ever had with Air Canada! They finally get it! Treated us like we were people and valued customers! Amazing!"
Cons: "evry thimg on time"
Pros: "Drinking water abudant , foods good"
Cons: "for God sake, too many seats"
Pros: "crews nice and efficient"
Cons: "no entrrtainment, Video"
Cons: "My tv had no sound even after the reset and New headphones."
Cons: "Bad service"
Cons: "Avions neuf et confortable (787). Plusieurs membres de personnel de cabine sont des membres sindiqués en fin de carrière. Oublie des services affable! Le strict minimum est offert par de vielle dames pas heureuses de leurs travail."
Pros: "So glad we had Your Name as a movie selection and Eagle Huntress and all those weird short films that kept me going for a long time. I also appreciated the sake."
Cons: "Mainly that we took an extra hour by going around a volcano but I don't see how that could have been avoided."
Cons: "The landing"
Cons: "Have no blanket to passenger"
Pros: "On time."
Cons: "Old plane with rock hard seats."
Cons: "Check in was slow and confusing."
Cons: "We had no tv couldn't charg my cell no one told as y it wasn't working"
Pros: "The trip from Kelowna to Vancouver was amazing. Quick very pleasant."
Pros: "No complaints"
Cons: "I am not a large person, 5'4, size 8. I was uncomfortably cramped in my seat. How do they expect normal sized humans to fit here??"
Pros: "On time, a huge variety of new movies, the meal was very good."
Cons: "Not even one single snack for free"
Pros: "They fed us several times."
Cons: "No wifi. The seats are really uncomfortable. Delays."
Pros: "It was on time - no delays"
Cons: "Would have liked some snacks along with the drinks offered."
Pros: "Nothing specific"
Cons: "Old plane, broken headphone jack, ignorant cew"
Cons: "I paid to upgrade seating and on other airlines you get priority boarding and can store your bag in the overhead bin. Not the case with air canada...not great customer experience compared to delta or united."
Cons: "Video display didn't accept touch input so didn't work at all."
Pros: "It was good experience."
Cons: "Snacks could be improved."
Cons: "Lavatories didn't flash properly. No tap water"
Cons: "Lost our bags for 3days"
Cons: "A lady threw up on my hardcover book. And I had to move from a windo to a middle seat. Overall it was not a nice experience."
Cons: "We had a hard time reserving seats in advance"
Pros: "It was better then the trip to Toronto"
Cons: "waiting times"
Pros: "Landing and take off"
Cons: "The fact that we couldn't get seating assignment until last minute"
Cons: "I found the seats a bit tight."
Cons: "No monitoring of travel route"
Cons: "I was really upset that I found out the baggage handling broke my luggage even though I specifically marked fragile."
Cons: "Child behind me kicking seat entire time!!!"
Cons: "No snack."
Cons: "Long time to get service."
Pros: "Air Canada front desk people were wonderful and helpful."
Pros: "They boarded anyone carrying a musical instrument early."
Cons: "No snack; not even peanuts!"
Pros: "It was good!"
Cons: "Late departure Schedule changes Chaotic boarding"
Pros: "on time boarding & arrivial"
Pros: "Everything was really good"
Pros: "New plane lots of comfort"
Cons: "Canadian airport very confusing got lost twice even with directions."
Pros: "There was nothing I liked. The plane was an hour late and nearly missed my connection."
Cons: "Flight delayed"
Pros: "Good movies"
Cons: "They delayed the flight like 5 different times and then the luggage took over a half hour"
Cons: "Departing closer to scheduled time - lack of flight attendants causing a three hour delay is not great at all."
Pros: "Crew was fine"
Cons: "So incredibly cramped and no seat screens to watch movies. Bumpy that that’s no ones fault."
Pros: "The professionalism and attitude of staff was excellent. Also in Prem Economy the leg room was good."
Cons: "The snack and drinks were not at the same standard as everything else. I expected to be better in prep economy. There was no entertainment also on board while the internet was not free"
Cons: "Not here as long as the last place but was still teribly confusing. The airport is not very new user friendly. I had to ask ppl multiple times where gates were and issues with time changes etc. Was pretty nerve wracking for a first time traveller to the states."
Pros: "Excellent stewardess. On time."
Pros: "I had the front seat so nice and spacious spot"
Cons: "Didn't love the wait on the bus to get to the planeb but I guess that is unavoidable"
Cons: "Wouldnt refund my ticket or change my flight when I needed to change it fee for everything"
Pros: "Staff always amazing."
Cons: "No Wi-Fi available."
Pros: "food far below expectations. Crew was great!"
Pros: "Colorado Springs is one of my favorite airports. It is well run and maintned, friendly and efficient"
Cons: "The seat in the exit row was uncomfortable"
Cons: "Delayed flights leading to incredibly tight connection times, staff inconsistent with messaging re the source of the delay, zero compassion for customers, offering $700-$1,400 to get off the plane when you charge $200 to change a flight 2 weeks in advance is especially galling! Will not fly with United again whenever there is a viable alternative to my destination."
Pros: "Great service! Smooth flight!"
Cons: "Very cramped with staff who I found overbearing. Not the most pleasant experience."
Cons: "Smooth ride"
Pros: "I really like how your flights are inexpensive compared to others when trying to purchase a last minute ticket."
Cons: "The last two times I traveled ( I flew with United Airlines ) and both times my flights were delayed. The first time it was delayed by 4 hours and made me miss an appointment. The second time it was delayed by over 13 hours. It was nice that United had put me in a hotel room for the night, but again it took away from time in which I needed to be somewhere else."
Pros: "Checking in was simple with no problems. They made the process easy. Very courteous!"
Pros: "Good flight"
Cons: "Why can’t the plane be boarded from the back to the front. Seems like that would be easier for all passengers. Also, I picked assigned seats when I purchased the tickets and my husband and I where separated in different rows."
Pros: "I typically dont fly with united, and this was a typical experience, staff was not friendly, terminal and gate change at last minute after I walking all the way to the gate, then another delay after we were boarded, now this was more airport related then United, but after they told us it was a 45min delay someone asked if we can use our phone or computer and the answer was a stern no with no explanation until someone got really upset, just not a professional experience, and this was why I don't fly united. But I had no choice this time."
Pros: "The crew in air Canada is awesome! They were really great and friendly. I'm impressed with their impeccable service even if it was a short flight to Vancouver."
Cons: "Flight was delayed."
Pros: "This was the first United flight I've been on in 10 years that was not full."
Cons: "There is no way to turn off the screens on the seat backs, so they continue flashing the same thing over and over. I counted 690 times between Houston and Vancouver."
Pros: "It was a long day with the delays which ended in a missed flight to Vancouver. Great service in providing accommodations and food voucher. Much appreciated. Made getting home a day later as I have another 6 1/2 hour drive to get home. Overall a good trip."
Cons: "Flight was delayed because plane hadn't arrived at the gate yet from its previous flight."
Pros: "Other airlines that don't lie to you about which airline you're purchasing tickets with."
Cons: "When I buy an apple computer and pay apple prices, I don't expect to open up the box and find a PC in there. When I bought tickets with Air Canada, I expected to fly with Air Canada, not United. I don't know how it's even legal for you to sell me one thing, have me pay for it, and then give me another. My experiences with Air Canada have been fine. My experience with United was terrible. Their check in devices freeze and don't give proper instructions or feedback, and my tray table was taped shut because it was broken. The tape looked like it was a year old. It is not ok to fix an airplane with tape. This is terrible for both of us. Now you - Air Canada - are sharing in United's PR disaster because you've effectively said buying tickets from you might just be a bait-and-switch for buying tickets with them. Upon purchasing tickets "your" customers have no way of knowing what they're going to get. I'd much rather book with an airline that sells tickets for its own flights, or at least tells customers when they're buying something else instead of lying to them."
Pros: "again we flew business class"
Cons: "A waste of money for business class as it was no better than business class 30 years ago. Slightly wider seats with a little more room, but there was no entertainment and the food was awful"
Pros: "It was two hrs late"
Pros: "Didn't have food so couldnt rate that section"
Cons: "Multiple long delays."
Cons: "Very good information"
Pros: "Freeway traffic made me just miss the checkin time by a hair. I had an important meeting and was hoping there was a chance to still get on (40min before flight) but that wasn't possible."
Pros: "Flight on time!"
Cons: "The plane was small and bags barely fit on board"
Cons: "Didn't make it because United gave standby seating to guests terminating travel in SFO."
Pros: "There were snacks & water provided."
Cons: "The flight was over 4 hours delayed, and the luggage took a long time to arrive, it was 4am, and then there was a taxi line and there were no taxis available and each one took time for each passenger."
Pros: "Everyone we dealt with was unbelievably kind and helpful. They had a wheelchair at the gate and helped push my disabled brother which was such a help for my elderly parents to make their connections. When I got my parents their tickets I was very apprehensive that it might be difficult making the connections but thanks to United's wonderful service their whole experience was fantastic. In the future I will always try to book United."
Pros: "Nice free inflight wifi entertainment, small selection and need own device. Make sure to bring your headphones!"
Cons: "Boarding is disorganized"
Pros: "Fly upnto Vancouver BC this time."
Pros: "Short lflight"
Pros: "Seating was nice, middle seat was empty"
Cons: "I landed at F1 and had to run to C29. No time to even grab a snack!"
Cons: "We were trying to print our boarding passes and computer didn't recognize our bar code. United employees were trying to help us and they couldn't print it either until we approched counter. We didn't see that much of professionalism on United employees. At one point one of the employees told us to go back to Air Canada counter and I thought she was not trained properly."
Cons: "Flight was delayed over an hour since bags had to all be unpacked and then packed back into plane due to bags being stored improperly and not all fitting"
Pros: "On time and friendly crew."
Cons: "Boarding group."
Pros: "Not much"
Cons: "No leg room. A bare bones airline."
Cons: "Online check in was ambiguous and I wasnt sure if I as checked in or not. The gate did not have scanners for the boarding passes on the united mobile app."
Pros: "Time and confort"
Pros: "The worse trip. the last 8 people in check in was off on the air plane ."
Pros: "It had a nice view."
Cons: "The restroom was very smelly."
Airlines flying from Colorado to Vancouver have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Colorado to Vancouver
Masks required on board, masks provided on flights from Colorado to Vancouver
Social distancing seating
Middle seats unavailable to book on flights from Colorado to Vancouver
Testing for antibodies, testing for symptoms for flights from Colorado to Vancouver
Waiving of change fees. Search flexible flights from Colorado to Vancouver