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YQQ - CHI

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Top airlines flying Comox to Chicago

Scores according to KAYAK customer reviews

7.7
WestJet
Overall score based on 8,989 reviews
8.1
Boarding
7.7
Comfort
8.5
Crew
7.1
Entertainment
7.1
Food
Airline reviews

Pros: "The crew was wonderful. Boarding was orderly and there was enough overhead space on this full flight. Even though the flight left later than schedule it was not a terrible delay. The overall experience was the opposite of my last flight on West Jet."

Pros: "The crew should serve passengers better and nicer."
Cons: "No more delay."

Cons: "nothing."

Pros: "Amazing crew. Very thankful my flight went smooth as I flew with my puppy."

Pros: "Left early and arrived early"
Cons: "Cabin was way too warm. Also not as much space on 737-700 as 737-800"

Pros: "flight was good not problems"
Cons: "I don't think anything could have been done better"

Pros: "Good leg room clean airplane"
Cons: "Entertainment didn't work"

Cons: "We wait on board so long."

Pros: "price efficiency"
Cons: "gate change last minute"

Pros: "The checking in was efficient and smooth. The service was great. None of us had any complaints, whatsoever. My husband told our pilot that she was underpaid. Thank you, thank you."

Pros: "Friendly staff And I love it you go direct to Belize."

Pros: "Nice staff. Comfortable seats.. easy boarding."
Cons: "No air conditioning til we took off, both on our outgoing and incoming flights. That was very annoying as I actually had trouble breathing!"

Pros: "Price"

Pros: "Staff were very friendly and efficient, no issues with boarding or in flight."
Cons: "Flight was delayed but we were notified ahead of time so wasn't a problem."

Pros: "Airport staff went above and beyond to get my mother through the airport. We had a tight transfer and they helped us make it to the gate on time."
Cons: "There was no time to eat. Nothing other than snacks. The time allotted was *barely* sufficient to get from gate to gate. We were starving when we got to our destination."

Pros: "Smooth ride all the way and picked up time with each flight."

Pros: "We upgraded to Plus when we checked in and it was totally worth it. Extra space, food, drink. It was great!"

Pros: "Chicken salad was great."
Cons: "We are computer savvy but wasted an hour following instructions to see a movie. It just circulated around frustrating us. Didn’t see anyone watching either. 5 hour full flight and no entertainment. Stewards didn’t know how to help."

Cons: "I was unable to change my flight more than 24 hours before flight without paying $330 extra even though I had insurance.I was told by west jet that I would have to claim the flight change later and see what amount the insurance company would reimburse me for. Not happy at all. I ended up with a layover in Calgary instead of a direct flight to Edmonton. I think that I should have been reimbursed on the phone and applicable price adjustments should have been offered to me at the time if the phone. I give Westjets service a 0 out 10 for handling this situation."

Pros: "I lol ke the crew !!"

Cons: "Doing in flight entertainment via app is a fine idea. But your app requires way too many permissions so I won't use it. Otherwise, an excellent airline."

Cons: "Should have been home by midnight but ended up landing at 1:45 am."

Pros: "Great crew"
Cons: "45 min delay at LAX"

Pros: "Flight crew humour"

Pros: "West jet people are always so nice. The service is great. Our plane had no TVs which was a bit disappointing and my cup of coffee and pretzels were underwhelming, but then the price is good."
Cons: "There is little to not like. Would I like a bit more leg room? Yes!"

Cons: "The complimentary in flight movie would not run on my android device. It ran for 5 minutes then froze."

Pros: "Flight attendants were very kind and checked up often on if I needed anything/how I was doing."
Cons: "The plane itself was relatively old and didn’t have a port to charge any electronic devices"

Cons: "Our original flight was cancelled due to WestJet reasons (plane was not safe to fly) the following evening the flight was supposed to depart at 7pm we didn’t take off until 10:37 pm causing an arrival of 940AM into London instead of 7:23AM primarily because the crew they chose for this new flight was coming from Montreal so we had to wait for them to arrive."

Pros: "Always friendly"
Cons: "No complimentary drink all of a sudden"

Pros: "Crew was friendly."
Cons: "Lack of maintenance. Seats did not recline, seat in front of me was broken. No reading lights available. One washroom became inoperable. Just showing a lack of maintenance or cost saving measures until new planes are delivered. Not a great impression for a carrier striving to compete against Air Canada. I would say they are competing with Air Transat."

Pros: "There was one nice, friendly flight attendant. Nice to have a variety of beverages and pretzels offered (I feel I don't expect this anymore from domestic flights-- usually just expecting the coffee or water option)."
Cons: "The seats were up there with the most uncomfortable I've ever experienced--mostly due to the lack of ability to recline. I feel a four hour flight is sufficiently long enough to provide people some space to relax. We were delayed for whatever reason, lack of communication from staff to the passengers that were boarded really quite early (perhaps too early). One of the staff, while nice enough, was being a bit snarky to people as they were trying to, what I thought was helpfully, give them their garbage."

Pros: "Good amount of leg room. Crew was polite and friendly."
Cons: "Not enough space in the overhead bins. Early morning flight offered no breakfast style foods, just lunch type."

Pros: "Very disciplined and hard-working crew did their best to keep everything under control and moving on schedule. Boarding was busy but fairly well organized considering."
Cons: "Flight had an abundance of minors and babies at no fault of anyone, just unfortunate. Lots of crying, screaming, fidgeting and puking. Customers were pretty impatient in the early morning as well which didn't help the situation. Not sure if snacks or refreshments (other than water) we're handed out in a 4.5 hour flight as well."

Pros: "Honesty when informing us on our flight delay."

Pros: "The ease of airport check in and customs"
Cons: "Airport in pop , staff yelling at people to board plane , all at once ."

Pros: "I like that there is a route from northern Vancouver Island to northern Alberta."
Cons: "There was nothing I disliked.................................."

Pros: "The reservation was quick and effective"

Pros: "Staff was wonderful, very welcoming, and cheap air service!!"

Cons: "ran out of food only had 10 tablets to offer customers on a packed plane"

Pros: "Pretty quick boarding, although the boarding time was incorrectly mentioned to be too early."
Cons: "Had to de-ice so we left about 10 minutes later than expected, but somehow still arrived early… but our gate had another plane still using it. We ended up arriving at our gate 25 minutes late. That's unacceptable, especially on a flight that's just an hour long. The gate was so far from the public transportation (landed at Terminal 3, public transport is at Terminal 1) that I missed the bus - got home super late as a result."

Pros: "Always love the crew."
Cons: "We were an hour and a half late taking off."

Pros: "Comfort, friendliness and ease of travel with Westjet"
Cons: "Can't think of anything"

Pros: "Got to my destination..."
Cons: "Westjet will nickel and dime you for everything. Did a +9h flight from Vancouver to London and no meal is included during the whole flight. They keep trying to upsale you for everything. Not only is the food expensive it is also real garbage. Flight was delayed by 75 minutes and nearly missed my connection. Of course no checked baggage is included in your already expensive ticket. You have to fork in another 30$ for the privilege of checking luggage. WestJet pretends to offer 200-300$ cheaper plane tickets compared to the competition, but this is false. I found plenty of other flights for same or even cheaper prices with quality airline companies like Lufthansa or Air Canada that include a meal and checked baggage and other perks, but in my case I had already booked. I really recommending you looking for other airline companies for any flight that is not short haul. WestJet's slogan is an airline company with owner that care... Whatever the hell that means. Maybe someone can explain? WestJet brags about it's outstanding customer service while at the same time cutting every corner possible on service. Kind of a contradiction."

Pros: "Crew was cheery, in-flight entertainment innovation evident, plenty of opportunity for water/snacks"
Cons: "We were heckled by gate crew about whether my dog’s carrier was too small for him. Many suggestions were made that we were subjecting him to animal cruelty, and that we were abusive to him. He’s 7lbs, so he can’t be much smaller a dog, and his carrier it turns out, doesn’t fit under WestJet seats, despite being within carry-on luggage dimension limits (their life jackets take up most of the legroom), and thus could not be any bigger. Did they want me to have a smaller dog, or a Euclidean space-defying carrier? I suppose they were suggesting that taking a dog aboard WestJet is abusive, because they certainly don’t provide adequate space for anything larger than a hamster, they hassle you about it, and they charge you $50 for the fun of it. One agent had the nerve to reach into his carrier without permission, unannounced, and invade his personal space, him being a rescue and very anxious."

Pros: "I appreciated the warm welcome as well as their appreciation for my business to your airline."
Cons: "I would have like to seen a GPS monitor tracking our flight. Not having free wifi I was frustrating. With so many extra charges as well the internet being a necessity these days. Its not something you should take advantage of profit for."

Pros: "The airline gave each passanger free dinner prior to the flight for being delayed. The in flight attendants were very friendly and helpful. Very efficient with their tasks and security checks."
Cons: "The flight was delayed by 4 hours due to a thunderstorm in toronto."

Pros: "Nothing. Lame service."
Cons: "Delays and no compensations"

Pros: "Seats"
Cons: "Nothinh"

Pros: "The hostesses did their best to entertain us."
Cons: "Flight fro LGA ny cancelled later flight delayed so into Toronto 1 am. Booked me in to holiday inn, no meal vouchers and the on going flight not till 8 pm ! Had to pay extra 50$ to stay til .6pm . Very poor customer service!!! Still not in London yet!!"

Cons: "Bathroom was disgusting. Sink and toilet clogged and filled with paper"

Pros: "Everything was fine."
Cons: "No issues."

Pros: "Nice crew"
Cons: "Nothing"

Pros: "They had a movie screen with movies available. Even though the trip was short, it was nice to have that option."

Pros: "Great crew support & well above the typical airline food."
Cons: "USB charging ports would been nice"

Cons: "Poor oversight by gate staff on limited carry-on luggage space caused departure delay, easily avoided for next time."

Cons: "Connections to US destinations now require your checked in baggage to be processed before you can proceed to your connecting flights. The real problem is that this is no sign or communications describing this. Everyone is simply stopped in the corridor and told that they cannot proceed farther until their name comes up green on a monitor. Unfortunately the monitor switches displays so frequently that it is almost impossible to read. In addition to that it seems names do not always appear on the monitor unless you get your boarding pass scanned a the desk (this is not communicated to you unless you ask why your name is not on the monitor at all). People late for connecting flights (because of inbound flight delays) are required to wait without explanation sometimes needlessly if they don't have a checked bag. A nightmare if you're trying to make your connection. In addition once you've cleared that hurdle you need to go through security again (something we were unprepared for since we were already in the secure area. You then proceed to customs and then your connecting flight (if you haven't already missed it by then). Allow lots of time to get to your connecting flight, and ask to get you boarding pass scanned at that mysterious "checked bag" stop in the corridor."

Pros: "The flight was on time and there was adequate foot room"
Cons: "No free snacks- biscuits or pretzels?"

Cons: "Seats for connecting flight were given away before connecting flight boarded and rescheduled flights didn’t provide purchased level of service"

Pros: "The movies on board"
Cons: "The fact the plane was late"

Pros: "Meh"
Cons: "Meh"

Pros: "55 minutes before flight, after getting boarding pass they refused to accept baggage. Had to overnight at my expense."
Cons: "Entertainment system didn't work, but only at my seat, after rebooting from electrical problem."

Cons: "Everything was great"

Pros: "كل شي"

Cons: "Late flight No communication Had done pre register to sit with father. They changed his seat upon boarding."

Cons: "At the gate, we were told our plane would leave soon. An hour later, they announced the flight was cancelled and we were briskly escorted out of the terminal, told to go through customs and pick up our luggage, which had never even made it on to the plane. They were not re-booking flights at the airport, and the phone lines went to a voice mail message telling us to call back in a few days. I was stranded in Toronto with no phone and no where to stay. It's a week later and I still have not heard anything from from, even though I've called and emailed and sent snail mail."

Pros: "Service flight on time food"
Cons: "No movies for 7 hour flight"

Pros: "Departure was orderly and staff interactions good"

Cons: "I arrived at the gate and looked at my ticket to see "GTE" where the seat number usually is. I was informed upon arriving at the desk at the gate that that meant Air Canada has also decided to participate in the ridiculous practice of overbooking their flights and that even though I purchased my ticket roughly 8 weeks prior, there was a chance I might miss my flight to my friend's WEDDING. The lady who was working the desk was as unhelpful and dismissive as you could possibly imagine, refusing to look at me and giving me attitude for merely waiting in the area to see if anyone had missed the flight so I could get on. It was surreal; the only way I could describe her incomprehensible behavior would be to say it was as if her boss were right in front of her and she was trying her damnedest to get fired. It was one of those situations where you could tell this miserable, miserable person was enjoying the power trip she was on and doing everything in her power to make me feel helpless and angry. I made my flight, miraculously, but it was the worst customer service experience I have ever had in my life, airport or not."

Pros: "Everything was perfect"

Pros: "We landed on time."
Cons: "Flight attendant asked if I needed headphones and I said yes,her reply : I need a credit card"

Cons: "First flight was canceled, they did not get me on a flight till 4 pm the next day! Not to mention the two French Canadians I talked to were extremely rude. Finally the 3rd customer service women tried to get me home sooner but was unable to!! Have flown for years on air Canada without issues but this last trip was such an inconvenience I will not being flying with them agin!! They also did not cover my hotel or the taxi costs associated with me having my flight canceled, not even a discount!!!!!"

Cons: "Four hours of delays."

Cons: "The boarding lady on lines 3-5 was rude with several people."

Pros: "Nothing"
Cons: "Spent extra 12 hours at the airport"

Pros: "Fast loading and unloading."
Cons: "Late!"

Cons: "they made a bunch of people check bags for plane which normally in my past experience has just gate checked larger bags. i'm not sure why they needed to check the bags, and we got away with not having to do that, but it seemed unnecessary"

Pros: "Nice staff"
Cons: "Not much"

Cons: "The fact that my ticket said something different from my itinerary and I spent far too long at the counter to get a seat assignment."

Cons: "We were late getting into Chicago and I missed my connection to Albuquerque. I was scheduled to arrive at my destination at noon and because we were late, I didn't get home until almost midnight."

Pros: "Seats had a decent amount of room."
Cons: "Aircanada'swe boarding system is again and everyone in later zones just blocks everyone else. Due to issues mentioned on the flight above my husband didn't get his luggage. We are still waiting."

Pros: "Legroom of seat, on demand and complimentary entertainment system and stable connection of Wifi."
Cons: "Delay of the flight..."

Pros: "Why is it ok for flights to the US to always be 20-30 mins late ?"
Cons: "Delayed flight and tv screens were not working well"

Pros: "I liked the boarding lines based on groups."
Cons: "Only was offered a small bag of mixed snacks and a drink."

Pros: "Quick flight, on time."
Cons: "The TV's in the back of the seats didn't turn on for this short flight."

Pros: "Crew was late on first leg delayed 3 hours than nobody to close the cabin door from outside ,missed connecting flight. Than did not have inventory in Chicago to out up in hotel had to pay out of my pocket and to this day can't get hold of customer service to get claim resolved. Sent through email and nothing. Even went down to my airport in Phoenix to speak and no help. Also lost bag as well. Which later found by united not air Canada. Unbelievable"
Cons: "Everything"

Pros: "One Time. A very polite staff!"
Cons: "Finding an overhead luggage compartment was difficult. Some peoples luggage is over sized, and some stow two items."

Cons: "My trip was suppose to have two stops from Saint John to Louisville (one in Toronto and one in Chicago) but instead it ended up being a one stop flight from Saint John to Toronto to Cincinnati because I had to change my whole itinerary due to delays in air canada flights that caused me to miss my other connections. This made me to fly into an entirely different city and have my reception drive to get me for the only other option I was told by an air Canada representative was to take the delayed flight and miss my last connection and overnight Chicago (one of my original connections) and then fly to Louisville the next morning. This was not something I planned on doing and didn't have the time to do so had to find an alternative arrangement to get me close to where I needed to be. The first flight I was on from Saint John to Toronto was also delayed causing the flight to be late upon arrival at the Toronto airport. Not only that but then had to wait in line at the customs center for over an hour for only one customs officer was there to clear over 100+ passengers. Even if my other flights were on time I would have missed them due to the delays all around. Over all I was very displeased with how the day progressed, how I wasn't given much help from the air canada representatives at the airport other than them saying "there's nothing we can do" and for how the day continued to get worse with delays and problems all linked to air Canada."

Pros: "Got us home safely. Confortable seats."
Cons: "Left one piece of luggage behind. Had to wait for it to be sent on next flight."

Cons: "the gate changed FOUR times and passengers were never notified as there were no crew at the gate. The flight was delayed by two hours. there was no in-flight entertainment on board as it wasn't working. upon landing, we were forced to stay in the plane for an extra 30 minutes because the gate and crew were not ready. I was NOT impressed by this flight and am very upset with how things went. I expected better of AC and will not be flying again with them."

Cons: "Flight delayed, service with discrimination, pride, specially male crew, this is a really bad flight experience."

Cons: "Very bad cabin pressure -- lots of ear pain."

Cons: "There was some dripping from the ceiling on those of us in the back of the plane. It might have been condensation from the air conditioning or air flow nozzles. In the groove of the ceiling immediately over the seats there seemed to be some dirt or mold."

Cons: "Moving through security and customs in the Toronto airport was incredibly slow, with 4 or 5 checkpoints, all with lines. Staff were polite but there were not enough of them. We almost missed our connecting flight, and our bags apparently did miss it, because they have not yet arrived in Chicago (see previous comments). Air Canada should have seen the problem in terms of timing with the connecting flight and expedited better. Will try to avoid Air Canada in the future, especially if there are connections in Toronto."

Pros: "All went smoothly"

Pros: "Newer plane, tv monitors in coach class, on time departure"

Pros: "was forced to spend the night in Toronto because Air Canada didn't seem to know that there would be a huge crowd at the airport that evening. I was told as I exited my flight that I would not make the connecting flight and I had to spend the night in Toronto. I will never fly Air Canada again"

Pros: "The crew members in both the flights were amazing. they seemed like they enjoyed their job. Its not very common at Air Canada."
Cons: "The flight from Chicago to Toronto was delayed by half hour. But the boarding gate agents did not even mention the delay."

Cons: "Team in Chicago at Baggage Services was not helpful."

Pros: "Overall it was good. The crew was very friendly. The plane was small and it was a short flight, so everything else was average as expected for a short flight."

Read more about WestJet
COVID-19 information

Safety measures for airlines flying from Comox to Chicago

Airlines flying from Comox to Chicago have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Comox to Chicago

Mandatory masks

Masks required on board, masks provided on flights from Comox to Chicago

Social distancing seating

Middle seats unavailable to book on flights from Comox to Chicago

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Comox to Chicago

Book cheap flights from Comox to Chicago

Recent round-trip flight deals

5/10
Tue.
2 stops
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18h 19m
YQQ - ORD
6/10
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6h 44m
ORD - YQQ
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WestJet
11h 17m
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