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Pros: Arrived ahead of time

Cons: Arrived 30 minutes late. The food is ridiculous.

Pros: How does one describe spending 10+ hours in a metal tube approximately 18 feet wide at 30,000 feet with 300 of your closest friends breathing the same air while having the seat in front of you pushed back so you cannot adequately see the passenger monitor because it's too close to focus on as your knees are under your chin? Flying in "steerage" is not comfortable as humans get larger and airplane seats get squeezed smaller. Please unsqueeze! Cabin crew members were excellent. Other than that, Europe was great!

Cons: See other side.

Pros: The crew members were excellent and efficient. Europe was fabulous.

Cons: 9+ hours in the air is never fun when you're in economy class: humans have gotten bigger as airline seats grow smaller.

Cons: Entertainment is bad, there is not enough headset to the passengers, half way through the plane, the hostess is already out of earphone. I have to watch silent movies just like the old days. How can that happen

Pros: Considering the price we paid for our tickets is the the only drawback I keep coming back to when I think about the VALUE of what I paid for.the entire flight. The overall experience was good throughout; from the airport on both ends of the journey to the actual inflight experience. I'm not sure how much of an influence the airline has on the airport part of it all, but the check-in process was good. The self check-in machines for AA were a little "buggy" and difficult to navigate but helpful staff was readily available as were the short lines. I am 6'2" and was impressed that I had adequate leg room in my seat.

Cons: We paid a lot for our tickets even though they were purchased months in advance. Then when it came to seat selection, there was none. Our party of three, which was husband and wife plus friend, were all seated separately. We could have opted for "pay extra" seating, but even that did not get us together, so we opted out.

Pros: SAME AS ABOVE.

Cons: SAME AS ABOVE.

Pros: Second leg when purchased extra leg room, that's the way all seats should be. We boarded timely but then left late. Free tv was nice although I didn't watch it.

Cons: Don't like the glass of soda and they don't hand you the can but that's just me. Lare departure.

Cons: In the counter people were rude (as always) and the first guy that helped us didnt found us. A lot of time wasting and not much staff to check-in.

Pros: Luggage was found that was good

Cons: Horrible day nobody here to guide you or help you and then charge you an arm and a leg.

Cons: More information about discount to travel around the world

Cons: Flight was extremely delayed. I was supposed to arrive at 11 pm and didn’t actually arrive until after 1 am. No vouchers or anything given in response to delay.

Pros: My baby and I slept the entire flight.

Pros: Has a great crew on this flight...

Cons: You really should include some form of entertainment... at least sitcoms or the news...

Cons: You didn't get my bags to airport on time and so I missed my connecting flight which was 90 minutes after my previous flight, I have an 8 month old son and you made us spend another 4 hours waiting for a flight.

Pros: No one was sitting next to me so I had the two seats to myself.

Cons: The flight took a little longer that it was supposed to.

Cons: Terribly small seats

Pros: The 777 is excellent. Service very friendly. Food is good. One leg flight is super good

Cons: Apparently the pilots are allowed to smoke on these long flights. In this trip it was not bad but on previous flights it was really bad

Pros: Very smooth flight. Nice 787

Cons: Very cramped no room to move. I can't believe the meals that were served. Very small portions. A slice of bread for breakfast. No butter just dry bread and coffee!!

Cons: Overhead luggage compartment in business class was poor

Pros: It is always a joy to fly on Alaska. This is especially pronounced when on a long flight with multiple airlines and then the Alaska segment brings a smile to my face. Even when other airlines do good, Alaska does it better. In a word, employees. Alaskan employees always have a genuine smile and a kind word. Thank you Alaska!

Pros: Nothing

Cons: It was about 85 degrees in the cabin

Pros: Everything

Cons: Alaska started our flight and all the chaos begun. I can’t remember the name of the agent but I have two little kids that I drag around d because she messed up our flight. I was really really upset of what happen.

Pros: Even though I was still unable to do an online check in (the website suddenly switched from English to Spanish half way thru the process) I was able to get a customer service rep to print out my boarding pass for me. Long line avoided!

Pros: Service

Cons: Very long time for connecting

Pros: The service of the airline.

Cons: Nada.

Pros: Fast service

Pros: Overall Service!!!!

Cons: People Should Use The Overhead Bins Next To Their Seats, "Not Someone Else's", Thank You Very Much

Pros: The Updated Delta Airline A320 Airbus Inside & Out

Pros: Early warning about little overhead compartment baggage space. Short flight made shorter in air.

Cons: No enough carry on baggage space

Pros: Arrived ahead of time

Cons: When tavelling with a child, which is always identified at the time of booking by providing child's age, every other airline was able to accommodate seating together. Even at the lowest fare class. Not Westjet, their automatic computer seating assignment gave us seats in separate rows !! When asked at the checkin and also again at the gate, we were told that the fare class that we paid for does not allow seat changes. They simply would not seat a parent and a child together unless we paid extra $25/person to change seats. This kind of gauging for money was shocking. Especially when there were 3 other rows behind us with free seats together !! This was clearly a case of wanting more money. At the lowest fare class parents travelling with children can expect the child to be sitting separately from them. Or pay up more.

Cons: Your website did autofillmwith the passenger name and I had to pay extra to get the bame changed. Pretty bad. Not using your site ever. Thanks

Cons: My tv was not working, landing was not smooth staff was rude specially Edward

Pros: So now we check in on line. Check in at Terminal 2 Then at the gate the West Jet staff do repeats calls asking for people to check in. The shuttle from Terminal 2 to 3 seems unnecessary, especially with the set of stairs to bus shuttle. A bit dangerous to line up on stairs especially for the elderly managing bags etc. Lower price on checked bags and you will not have to do repeated call out for volunteers.

Pros: Michael was super polite and helpful. i Traveled with my young son and he took such good care of us.

Pros: The Updated Delta Airline A320 Airbus Inside & Out

Pros: Arrived ahead of time

Pros: Early warning about little overhead compartment baggage space. Short flight made shorter in air.

Cons: No enough carry on baggage space

Cons: The person next to me

Pros: Arrived ahead of time

Pros: Early warning about little overhead compartment baggage space. Short flight made shorter in air.

Cons: No enough carry on baggage space

Cons: Confusion with shuttle to terminal 4

Pros: Nothing

Cons: They charged me $646 for the flight. And we departed 40 min later. I arrived late to my work. They gave me seat in the back of the plane. Horrible

Pros: Boarding was easy. No issues. Friendly staff. We had to fill out customs declaration forms but didn’t have a pen. We asked stewardess for a pen and they didn’t have any left. She said to borrow from a neighbor which I thought was rude. We don’t know our neighbors. If a flight requires filling out a form, they should provide enough pens to do so.

Cons: Not enough pens

Pros: How does one describe spending 10+ hours in a metal tube approximately 18 feet wide at 30,000 feet with 300 of your closest friends breathing the same air while having the seat in front of you pushed back so you cannot adequately see the passenger monitor because it's too close to focus on as your knees are under your chin? Flying in "steerage" is not comfortable as humans get larger and airplane seats get squeezed smaller. Please unsqueeze! Cabin crew members were excellent. Other than that, Europe was great!

Cons: See other side.

Pros: Early warning about little overhead compartment baggage space. Short flight made shorter in air.

Cons: No enough carry on baggage space

Cons: Entertainment is bad, there is not enough headset to the passengers, half way through the plane, the hostess is already out of earphone. I have to watch silent movies just like the old days. How can that happen

Pros: Plane was full. Finding overhead storage was tough. And, we checked luggage. The seat was small, but I had leg room and no one reclined their seat. There are a lot of extras one must pay for. But, the plane was on time and the crew was pleasant..People are accustomed to this treatment. There is no joy left in the flying experience.

Cons: I did not understand the entertainment system. I read a book.

Pros: Second leg when purchased extra leg room, that's the way all seats should be. We boarded timely but then left late. Free tv was nice although I didn't watch it.

Cons: Don't like the glass of soda and they don't hand you the can but that's just me. Lare departure.

Cons: We were delayed, while the board continued to show on time. After about half hour of being delayed received an email saying the flight would be delayed half an hour, it then proceeded to be delayed more. Also were standing at the assigned gate at boarding time, only to overehear other passengers saying that the gate was moved. Asked the gate staff at the assigned gate and the

Cons: El día miércoles arribé al aeropuerto Benito Juárez de la Ciudad de Mexico, dónde quise acceder al VIP LOUNGE de Aeroméxico ya que mi ticket lo compré para el servicio Priority y al llegar al Lobby del Lounge me negaron la entrada ya que me dijeron que debía pagar $25 para acceder ahí ya que no contaba con membresía alguna. Me parece una falta de respeto y mal servicio, ya que si uno paga por viajar en Priority es para gozar todos sus beneficios sin costo alguno. Me molesta ya que en la ciudad de Boston estuve en el vip lounge sin costo extra alguno, además tienen personal muy arrogante y clasista dentro del Lounge de la Ciudad de México

Pros: Nothing

Cons: Poor scheduling

Cons: In the counter people were rude (as always) and the first guy that helped us didnt found us. A lot of time wasting and not much staff to check-in.

Pros: Quick entrance from JFK

Cons: Horrible terminal service will not fly ever again with aueromexico

Pros: Boarding was easy. No issues. Friendly staff. We had to fill out customs declaration forms but didn’t have a pen. We asked stewardess for a pen and they didn’t have any left. She said to borrow from a neighbor which I thought was rude. We don’t know our neighbors. If a flight requires filling out a form, they should provide enough pens to do so.

Cons: Not enough pens

Pros: How does one describe spending 10+ hours in a metal tube approximately 18 feet wide at 30,000 feet with 300 of your closest friends breathing the same air while having the seat in front of you pushed back so you cannot adequately see the passenger monitor because it's too close to focus on as your knees are under your chin? Flying in "steerage" is not comfortable as humans get larger and airplane seats get squeezed smaller. Please unsqueeze! Cabin crew members were excellent. Other than that, Europe was great!

Cons: See other side.

Cons: Arrived 30 minutes late. The food is ridiculous.

Pros: The Updated Delta Airline A320 Airbus Inside & Out