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Edmonton (YEG)
Madison Truax Field
Tue. 3/8
Tue. 10/8
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Top airlines flying Edmonton to Madison Truax Field

Scores according to KAYAK customer reviews

7.9
Delta
Overall score based on 29,591 reviews
8.1
Boarding
7.8
Comfort
8.5
Crew
7.8
Entertainment
7.5
Food
Airline reviews

Pros: "Friendly, patient and helpful employees."
Cons: "Nothing could have been better. We traveled economy and were treated like 1st class."

Cons: "Crew was abrasive and put off by people asking for service. Monitors had to be rebooted 3 times. Ran out of water and snacks."

Cons: "Just water and coffee. Needed some variety."

Cons: "the food"

Pros: "Comfortable seats, nice staff, clean facilities"
Cons: "Nothing"

Cons: "Best option across the pond, amazing upgrade prices"

Pros: "The crew was great and also the snacks."

Cons: "Wider seats, more leg room"

Cons: "Plane was FREEZING!!!"

Cons: "The ticketing counter gave very bad guidance for when I arrived, thus refusing to allow me to check my bag. And insisting that I had to cancel my skymiles ticket and purchasing a new ticket. Show up at least 2 hours before at DCA for intl flights, employee incompetence could cost you $$$$"

Pros: "WiFi and Entertainment"

Cons: "Flight was 20 minutes delayed"

Pros: "I love flying Delta. We left on time and even landed about 20 minutes early and all our baggage was at baggage claim by the time we got there. There is also a great amount of tv/movie options to choose from on board. The flight went by so quickly."

Pros: "Cookies"
Cons: "First leg the server “ran” the aisle and I missed drinks/snacks twice. Seats are rediculously in lack of leg space hip to knee area—I’m a 5’10” female."

Pros: "Snacks, drink, and spacious leg room in emergency exit row. Friendly and helpful crew."
Cons: "No entertainment"

Cons: "We barely made it through a storm. Super scary. Even the pilot said we "barely made it" over the speaker. I would rather be hours late getting home than feel like my life was possibly gambled with. I have my pilot's license so I am not unfamiliar with having to create an alternate flight plan when inclimate weather strikes. However, this was scary. My boyfriend quietly had a panic attack while we were on board. Would not fly Delta again because of this experience."

Cons: "The seats were very close together which made for an uncomfortable experience due my knee injury and upcoming surgery."

Pros: "Loved that the pilot or first officer, not sure which, came on the intercom at one point and said they were expecting turbulence ahead so if anyone needed to use the bathroom, right then would be the time to go!! Useful information and much appreciated."
Cons: "Some of the announcements by a female flight attendant were delivered at a very rapid pace and were hard to understand, and my first language is English."

Pros: "Boarding was fast and well planned. The pilot was talking to the passengers politely, was updating about the flight every time when it was turbulence. The crew is very smiling, sweet and nice. The snacks are good and fresh. Very clean airplane with a good fresh odor. Good job! You are fantastic!"

Pros: "Friendliness of attendants. Quality of snacks."
Cons: "Hip room. Leg room."

Pros: "Friendliness of attendants. Quality/quantity of snacks."
Cons: "Hip room/leg room."

Pros: "I travel as a professional musician. I fly with American (because many booking agencies use them) I achieved status after years of their cruel methods of forcing us to check our instruments, thinking “FINALLY, I can board without being hassled about my instrument coming onboard with me.” Nope!! They fight me every time, as if I’m some guy going on vacation and bringing my beater guitar to play on the beach. They holler every time, “SIR YOU’RE GONNA HAVE TO CHECK THAT” $6,000 worth of equipment to make space for someone’s socks. (?!?!) Today, I boarded TWO delta flights and was told, “see if it fits... if not, we can gate check it for you...” YES!!! That’s all I ask!!! Just let me TRY first! If it doesn’t fit, THEN I can’t complain! Anyway, sorry for the saga! I just want to say THANK YOU! I had peace of mind ALL day! Keep up the great work! Your staff is outstanding!!"
Cons: "I didn’t like that you thought there was something I didn’t like! I’m a fan!!"

Pros: "Flight attendants were wonderful, seats were super comfortable"
Cons: "Lateeeeeeee so so so so lateeeee"

Pros: "That Tillamook cheese and fruit plate was nicely done. A pleasant surprise."
Cons: "We had to wait at the gate on arrival"

Cons: "price could be cheaper"

Pros: "great flight , on time, great service"

Pros: "Got in 1/2 hour early"

Pros: "Boarding was easy"
Cons: "Plane seats were very small and did not recline. Only one bathroom on plane"

Pros: "NA"
Cons: "I did not receive acknowledgment that I had cancelled the flight... and I still received 'updates' to give uncertainty to the status."

Pros: "Seats were comfortable on the smaller plane"

Pros: "Friendly crew"
Cons: "Long layover in Atlanta. Terrible terminal setup in LAX . Although we were on two connecting Delta flights, we had to leave the arriving terminal and take a bus to another. The second terminal (Terminal 2) was small, crowded, and had few food options."

Pros: "Friendly staff.."
Cons: "Nothing"

Pros: "I'm very satisfied."
Cons: "No comemt"

Pros: "The trip was short."
Cons: "I didn't care for my engine only window view. Nor did i like that the crew barely served refreshments (other airlines have zero issues with this on a DTW-MDW or ORD with a larger plane and equal amount of flight stewards). The route was also akin to being on a rough patch of sea for an hour."

Cons: "The flight was delayed an hour and a half."

Cons: "VERY bumpy ride- scary"

Cons: "The plane was about 10 minutes late departing (not too bad), but the Entertainment System was down for the flight, meaning that in addition to entertainment, the USB and outlet charging was not working and you couldn't see current flight status."

Pros: "Crew"
Cons: "No entertainment"

Pros: "Crew seemed nice. Plane itself was normal. Pilots seemed to know what they were doing."
Cons: "The things I didn't like were out of Delta's control: Some baby who screamed bloody murder whenever the captain said anything (so we couldn't hear the announcement about being stuck on the tarmac). Also, we got stuck on the tarmac for about 45 minutes. Obviously, it could have been much worse. But you know how it is when you just want to get home. And that baby."

Cons: "There was a loud ringing sound at boarding & it continued through the flight. Very annoying. Hurtful to my ears."

Cons: "I thought I stated this before about the flight (5), Treatment (5) all the rest (5), but Atlanta Airport does not support disabled people using scooters to get from one plane to another. With more people using these, only a matter of time until a reporter males this an ISSUE. Meanwhile I will make every effort NOT to use ATLANTA HARTSFIELD. This includes my wife, also using a scooter."

Cons: "As usual, a small space on a full flight. Pretty uncomfortable."

Pros: "The plane was large enough to be comfortable and to moderate the effects of turbulence more than the smaller plane I was on to NYC. The flight attendant was very warm, fun and personable. I enjoyed being able to watch a movie on my phone through the go go app. It was a late flight so I appreciated the lights being turned off."
Cons: "I wasn't happy with the seat selection being made for me at the gate--I was in the loudest part of the plane in the rear. I wish there had been a better selection of snacks, my flight into NYC had many more options."

Cons: "Delta should change their name to always delayed"

Pros: "The staff was great. The plane was the cleanest of MD-88s I'd been on recently."
Cons: "The old plans have your too cramped or squeezed in. The connecting flight from ATL to MKE made this one look good."

Pros: "Was kept aware of all the delay times and when, how to rebook flights for missed connections."
Cons: "Two hour delay taking off"

Pros: "Seats were fairly comfortable, in flight entertainment was good, service was nice."
Cons: "Got to LA very fast but unfortunately had to wait 45 minutes to get our plane docked to the gate correctly. Don't think it was a fault on Delta or the flight crew but it was definitely annoying after a very long day of traveling."

Cons: "On landing it felt like we crashed into the runway. I think it would have been helpful to have the pilot tell us what happened."

Cons: "Only food available was pretzels. Not even peanuts or cookies."

Pros: "Entertainment available."
Cons: "overall good."

Cons: "Flight was delayed due to fuel crew no showing on time."

Pros: "Flights were delayed due to hydraulics issues, they got it fixed, turned it around quickly in Denver, made up time in the air, and got us in 20m early."
Cons: "Not sure why they add basic economy passengers to middle seats between others when there are open rows in the back. Would seem like they could set up the system to assign people to seats in the aisle/window first and then start putting them in the middle. We all moved before takeoff, but it would make things quicker and easier if they assigned seats in a more logical way."

Pros: "The crew made up for the delay."
Cons: "The delay and the communication were awful."

Cons: "It sucked in many ways. But that wasn't united's fault. The weather was threatening lightning in Denver and of course because of that the world stops turning."

Pros: "I finally got home! What was supposed to be a 4-5 hour flight took over 12 hours."
Cons: "United Airlines sucks. If you can avoid United Airlines you should. They might seem like a better price but what they don’t tell you is they are going to burn your time and waste your money. They are not accountability for delays or non - delivery of service. Their customer service mantra"

Pros: "Crew was amazing seat are good from Denver to Cincinnati But from Edmonton to Denver seat were tight"

Pros: "Because we took a bus to the plane boarding was fast - no boarding groups just whomever got off the bus first (me) got on first (me). I love the small planes with one seat on the left and 2 seats on the right. It's great when you don't know if you want aisle or window, you can get both in one."
Cons: "Newark Airport is the worst, and that is not United's fault. However, I'm new to the experience of 'boarding' onto a bus that then takes us to load onto the plane from the Tarmac. Small plane - no frills like wifi, magazines but still a 2+ hour flight."

Pros: "Good leg room"
Cons: "Seats are narrow. Not much shoulder space"

Cons: "Baggage took a long time to come out. Meanwhile they had the buzzer going non-stop to announce the bags for the entire time from when we got there until they started the belt. It’s around -10 degrees outside so the guys getting our bags are saints and the delay is to be expected, but the buzzer..."

Cons: "Cramped"

Cons: "My friend and I were forced to check our carry on bags at the gate and the airline lost my friends bag for four days."

Cons: "Over booked flight"

Pros: "We actually left on time"
Cons: "Had no power in the seat which is an issue on a 6 hour flight. There was no meal provided or first drink even though I am a premier member. United is so cheap and the service shows it."

Pros: "crew was friendly. flight was on time. everyone at united, from the people checking me in and taking my bags to the flight attendant were incredibly friendly. I appreciated that--so many workers make a bad situation worse by being rude to their customers. I truly felt that United workers were happy to help."
Cons: "the size of the plane. wow, is it small!"

Pros: "The United systems were at the top of their game for this trip."
Cons: "Equipment & crews were present & working like a well oiled machine. As a result we arrived at SFO early enough we didn’t have to run from G-69 to E-66 where boarding had already begun."

Pros: "Heavy Hispanic woman got ill and I was really worried she might pass away because she kept laying forward asleep or passed out on the back of the seat in front of her. Finally they found a doctor who was bilingual and he took great care of her. So bravo for that UA!"
Cons: "Heavy Hispanic woman got ill and I was really worried she might pass away because she kept laying forward asleep or passed out on the back of the seat in front of her. Finally they found a doctor who was bilingual and he took great care of her. So bravo for that UA!"

Cons: "Had to download the United app to watch in flight movies. Then it didn't even work. The only thing that would play were the trailers."

Pros: "We took the Economy + with the extra leg room and while not a significant extra cost it was a lot more comfy. This was also the new 787 Dreamliner with upgraded facilities."

Pros: "Nothing"
Cons: "They left without notification"

Pros: "Both newer, seats were very comfortable.. made the journey great."

Pros: "Flight was stuck on tarmac in Denver for 45 minutes. Missed connection Air hostess was very friendly throughout"

Cons: "Everything"

Cons: "They were so late I got on a different airline"

Pros: "The crew on my 2 united flights on me way to Phoenix were extremely professional. One of my flight attendants, Carolyn (from Chicago) was excellent. United is not usually know for its great reviews, but I was very impressed. I will fly United again!"

Pros: "I was pleased that I was able to carry on my small suitcase. The flight was on time and in the same Concourse as the previous flight I needed. That allowed a tighter layover to work seamlessly."
Cons: "I want a nonstop flight from CLE to MAD"

Pros: "Great experience."
Cons: "Took some time to get claim luggage."

Pros: "Pleasant crew"
Cons: "For the second time this trip our seats were changed and we were separated seating both of us with strangers after we had chosen our seats at the time of the ticket purchase"

Cons: "Firat flight wver. Age 28. Lots of turbulence. 4 hour delay with no explanation"

Pros: "Got me on an earlier flight, nice guy at the desk."
Cons: "Seats way too small, no food, no on flight entertainment"

Pros: "Friendly crew"
Cons: "Nothing"

Pros: "Some things about the flight were normal."
Cons: "Our incoming flight was late arriving at Dulles. We bolted from that flight to the gate for our connecting flight to GSP. Two of our party of six made it and got onboard telling staff we were coming. We arrived moments later - moments later! - but were denied access because they said we were a minute late. Our small plane was just outside the door with access door still open and staff going in and out. Next flight was 5 hours later. We asked to speak to a supervisor and that was ignored until we demanded attention. The supervisor came 1.5 hours after we were denied plane access. Customer concern was nonexistant on this day."

Pros: "Excellent crew"

Pros: "Love the non-stop service from Newark to Madison."
Cons: "What can you do? This model of jet is just a shuttle train. Only a two hour flight, but the snack is a bit chintzy. Not up to Lufthansa standards."

Cons: "Everything was great"

Pros: "I arrived"
Cons: "Tsa yelled and embarrassed me for no reason, expensive food, janky airplane, no ammenities"

Pros: "Staff was very nice. Clean cabin."
Cons: "Very difficult to make selection on the video tv systems. The breakfast was just a microwaved sandwich with weird cheese and 1 thin slice of processed turkey, that's it?"

Pros: "Same as above"
Cons: "Same as above"

Pros: "Seat comfort. Crew was much nicer than crew I had out Houston on previous trip."
Cons: "I put 3's on food and entertainment because it wasn't used partially due to availability. I wasn't able to download app and personal headphones ended up being checked due to small plane so couldn't listen to anything. I wasn't partial to food options so didn't get to eat"

Pros: "n/a"
Cons: "I was really upset when I was told at airport that my direct flight was changed to connecting flight. Plus I requested a wheelchair due to medical issues on my hip and I was not provided any wheel chair on Vancouver."

Pros: "Quick response to get me another Airline since I could not meet my transfer due to weather delays in San Francisco. United got me a Direct flight on Alaska. Luggage was delivers to my home that next afternoon intact. Even with a Delay due to weather the issue was handled nicely."
Cons: "Everything worked out great."

Cons: "crew is awful"

Pros: "NOTHING THIS FLIGHT GOT CANCELED"
Cons: "all flights from Madison to Chicago ended up being canceled, but they did not tell us until around 430pm. I ended up having to take a bus after waiting in the airport for 4 hours. If I had taken the bus as soon as I arrived I would not of missed my job interview."

Cons: "I did not go to Edmonton, and was not notified. They placed me on a non stop from Vancouver to Chicago. It was lucky that I caught the change."

Pros: "I liked the price and the time of departures."
Cons: "I didn't like that my flight got canceled and rebooked 3 different times. My final flight got delayed 8 times. I, a 22 young woman traveling alone, got stranded in Washington traveling from New York at 1am because of weather. United didn't give me money for a cab, couldn't help me with a hotel since they were all full and told me they wouldn't be refunding my pet deposit or help with my next flight out pet deposit. I wish I could give them less than 1 star overall. They didn't care about my well being or safety at all. Very disappointed United"

Pros: "The crew member was ok."
Cons: "????¿"

Pros: "Plenty of leg room but I had the very back seat so it doesn't lean back"
Cons: "The very last seat doesn't lean back because of thewall."

Cons: "Airline did not provided information ahead of time related to carry on being checked on the gate bc of size. My carry on was small and still was checked at the gate because the aircraft did not have space for it. I was not provided with that information ahead of time"

Pros: "Nothing"
Cons: "Air Canada was completely unhelpful offering no reason and no help rebooking on the spot. I had to buy direct from United for over $500 to get home. Air canada have still not responded to my request for an explanation, and compensation."

Pros: "Absolutely nothing, the flight was cancelled and the airline offered little or no assistance."
Cons: "The flight was cancelled and we needed to return home for work the next day. It was the last flight out so we asked about a ground transportation voucher. The telephone agent told us to see the customer service rep at the terminal counter. After waiting inline for almost 45 minutes we asked an agent who was standing there about a voucher. She checked with a supervisor and said they would not provide them, we would have to wait to see an agent. Rather than miss the next bus to be delayed another 2 hours waiting for someone to tell us they wouldn't do anything for us, we left the line and purchased bus tickets. We had to pick up our luggage at the airport because we 'missed' our flight rather having it delivered. We understand flight cancelations but at no time during the process, especially at the airport, did we ever get the impression that anyone cared about us or what happened to us. We will avoid this airline."

Read more about Delta
COVID-19 information

Safety measures for airlines flying from Edmonton to Madison

Airlines flying from Edmonton to Madison have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Edmonton to Madison

Mandatory masks

Masks required on board, masks provided on flights from Edmonton to Madison

Social distancing seating

Middle seats unavailable to book on flights from Edmonton to Madison

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Edmonton to Madison

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