Daily cleaning, installation of cabin HEPA filters on flights from Edmonton to Massachusetts
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|September||Best time to beat the crowds (4% less expensive on average)|
|December||Most popular time to fly (19% more expensive on average)|
Average price round-trip
|C$ 417||(avg. price over the last 2 weeks)|
Good deal round-trip
|C$ 290||or less|
Good deal one-way
|C$ 211||or less|
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 7h 15m
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Scores according to KAYAK customer reviews
Pros: "The crew was good. Now fast but good."
Cons: "The food was pretty basic."
Pros: "individual TVs"
Cons: "it would be great if you could not use all those one-use plastic cups. waste is a real issue in the US and the solution is using re-usable items like washable cups. Unboarding was a nightmare and it started to get really hot waiting to get off."
Cons: "Dripped on!!!!!!"
Pros: "Flight itself uneventful"
Pros: "Loved that the pilot or first officer, not sure which, came on the intercom at one point and said they were expecting turbulence ahead so if anyone needed to use the bathroom, right then would be the time to go!! Useful information and much appreciated."
Cons: "Some of the announcements by a female flight attendant were delivered at a very rapid pace and were hard to understand, and my first language is English."
Cons: "Wifi didn't work the entire flight"
Pros: "Crew was courteous, I asked for a blanket and a banana (I saw some being passed to delta select (?) passengers), and got both, no one snapped at me like on an earlier flight.5"
Cons: "The flight was 3.5 hrs late. (Had it been on time, I would have missed it entirely though because Atlanta airport passport control was complete chaos, I heard the airport wa closed earlier for weather related reasons). Enough said."
Pros: "On time, staff, and overall service"
Cons: "No complaints"
Pros: "Awesome customer service"
Cons: "No complaints"
Cons: "price could be cheaper"
Pros: "Great friendly crew. Great entertainment with movies on a short narrow body flight!"
Cons: "Boarding and disembarking was again slow. Must be a cultural thing as each flight in the US seems to be like this as people take ages to get their bags organised on arrival. Chaotic boarding is compounded by the back of the plane boarding last.... everywhere else in the world loads everyone together or does the back of the plane first and it's much quicker!"
Cons: "Seat did not recline."
Pros: "Equipment was nice and well maintained. Seats are comfortable for coach. Video at each seat. Friendly staff."
Pros: "great flight , on time, great service"
Pros: "About 10-15 yrs ago I stopped transatlantic flights on Delta. It was a scruffy airline with uninterested cabin crew & not to talk of food etc. What a change! Neat clean A330, friendly crew & food + beverages to brag (you pay outrageous prices on 'leaner-meaner' airlines if at all available). Loved the whole experience. Flying is not only getting from A to B & Delta has realized it. Looking forward to my next Delta flight!"
Cons: "the inefficiency and extra steps required to travel. Quite lacking in smooth transition between flights, significantly below expectations relative to other airlines"
Pros: "Fast boarding one way from Nashville to Boston. Smooth ride and on time."
Cons: "Trash onboard from previous flight and flight attendants texting during beverage service and seemed annoyed they were having to hand out drinks and crackers. I don’t enjoy feeling like a nuisance when I’ve paid $250 for the flight. FREE WiFi didn’t work. I always avoid Delta when possible."
Pros: "No food or entertainment on short flight"
Pros: "Free entertainment and free food was unexpected and very welcomed, especially given the trend of charging for more and more features."
Cons: "The tsa is worthless"
Pros: "aircraft is very clean. faster than imaged. the most impressed thing is it has a variety of entertainment programs."
Pros: "The crew was really friendly and helpful. The plane was really clean"
Cons: "The boarding process was too long, there was a lot of people. It was kinda a mess. The sit assignment for people who didn't have sit assign was slow."
Cons: "The plane was delayed by more than 3 hours due to "weather problems" earlier in the day. Delta did not permit re-booking to flights that left JFK for Boston earlier, even tho there seats available, instead insisting that we had to wait for our assigned flight. Small snacks (regular Coke, no Diet) did not really compensate well."
Pros: "We flew a plane that had 2 row seats. I booked that for my daughter and me as well as seats ahead of an exit so we would have no one behind as. Great seats and they reclined quitea bit. We were very pleased."
Pros: "Plenty of entertainment options Frequent meals and snacks Attentive service from flight crew"
Cons: "Boarding process was slower than anticipated One of our bags did not make it"
Pros: "Everything went smoothly."
Pros: "Easy boarding. Due to bad weather they kept us well informed. One hour late but not their fault."
Cons: "A little chilly in the waiting are."
Pros: "Exceptional flight staff -"
Cons: "Smooth and easy"
Pros: "Great stewardesses, good food"
Pros: "Friendly crew, ok seats"
Cons: "Was not possible to even request a coffee"
Pros: "Crew was great, flight was on-time and most often overlooked (but most important) we got there safely."
Cons: "The seat on this 737-800 was uncomfortably narrow. This was likely due to the table-tray being in the seat armrest. I had to remove everything from my side pants pockets and even then was not particularly comfortable. This is particularly annoying because I usually avoid this by flying comfort plus. However, on this itinerary, Delta would not allow me to give them money for Comfort plus, because it was a domestic leg on an itinerary including stops in Asia. Such a baffling policy!?!?"
Pros: "Good movies"
Cons: "Im 6'2. My knees still are hurting due to the horrible leg room"
Cons: "Same as above"
Pros: "Crew was friendly and apologetic"
Cons: "The AC did not work and we had to get off and hang out in the jetway for probably 45 minutes. Nightmare."
Cons: "Family of 6 with 3 minors. Could not sit any of us together."
Cons: "After a grueling 14 hour flight back to the states from Asia, got notification that my Delta flight was further delayed an additional 3.5 hrs from the layover of 2hrs, so I was at the airport for a good part of the day and did not get home till midnight. Altogether 24+ hrs of no real sleep. To add insult to injury, a Delta representative called and apologized, offering a $100 voucher or gift certificate. Raised expectation that they might actually do the right thing. I then received a Delta email that says "Your day just got better", except there was nothing but ads and enter to bid for things. Overall bad experience when I really needed them to get me home on time."
Cons: "Too cramped for a flight more than 90 mins - even in the "comfort+" section. This plane configuration is fine for much shorter flight routes"
Pros: "Comfort seat upgrade. Access to Virgin Lounge in London. Food was very good."
Cons: "Video system on plane had too many commercials."
Pros: "Great flight"
Pros: "Nothing really."
Cons: "Arrived at airport at 08:00a for 09:10a flight. Delay for weather, then crew rest, then cancelled ~6 hours later. All while sitting in the airport like a dope. Put on a flight with overnight in LGA, but they could not tell us if a voucher would be provided. Usual story since the govt does not mandate the airlines do better. Was not advised to try standby on other later flights, which worked. Finally landing in BOS, we sat for 45+ min waiting for a third person to flag the plan to the gate. Understand why, but really annoying after such a long day full of delays. Felt many areas could have been handled better. Each person individually tried, but in aggregate it was a mess."
Pros: "They switched me to better seats"
Cons: "They lost my duffle bag, and when they found it, my bag was in a whole different state, and once I finally received my duffle bag my items were wet and damaged."
Pros: "Very enjoyable trip."
Cons: "no food. no entertainment"
Pros: "Fast boarding the plane! Great snacks! Great flight attendants."
Cons: "We sat in the plan for 45 minutes before taking off and arrived 20 minutes late."
Cons: "This flight never happened bc they didn't have a captain for the plane. Not a delay - not maintenance issues - just didn't have a captain so sorry your flight is cancelled. Ridiculous"
Pros: "Seat assignment very comfortable!!!"
Pros: "Great customer service"
Pros: "On time departure, friendly staff, nice free snack. Overall good experience."
Cons: "I asked for special Assistance and No records of it"
Pros: "All was on time so did not have to deal with Kayak with any problems"
Cons: "Delayed over a hour"
Pros: "Friendly staff on time"
Pros: "The friendliness, the options through the app with movies etc"
Cons: "Security took way to long to clear."
Pros: "Crew was funny."
Cons: "Flight delayed 3 times, ended up being a 4 hour delay after a delay on our first flight already. No help at terminals until just before flights. Employees seemed spread thin. Need more help."
Pros: "The airline crew was amazing. The airport staff went above and beyond to help my mother through the airport."
Cons: "Old plane. No WiFi. Movie options were limited."
Pros: "Seat comfortable"
Cons: "WestJet app to watch movies and tv not available. Only old screens in back of seats."
Pros: "Very comfortable and smooth"
Pros: "The on board entertainment is very good, just remember to download the westjet connect app."
Cons: "Seats are ok, very cramped together, hard to get in and out of. I had picked plus seats but kayak didn't honor my selection so was forced to sit at the rear of the plane. As for the flight itself, the airliner sells only Coca Cola products, no cash purchases, credit and debit only. No free bag checks,"
Pros: "Very entertaining flight crew. One attendant cracked jokes sang happy birthday announced wedding party . Never boring very friendly"
Pros: "Great seatmate. Friendly crew. That is a plus."
Cons: "Wish the seats weren't so tight and close to each other."
Cons: "the 3 hr security line up"
Cons: "One of the crew members was not careful enough while taking something out of the overhead cabinet and dropped something on my head while I was asleep. The crew apologized but it should not have happened in the first place while the aircraft was flying smoothly and there was no turbulence of any kind at that time."
Cons: "Il serait bien d'avertir plus à l'avance les passagers au sujet de l'application nécessaire pour l'entertainement ou permettre de l télécharger via le wifi de westjet"
Pros: "Overall everything"
Cons: "It was freezing cold, and blankets now cost $4.00! So I spent the whole red eye shivering, even in my sweater! I could feel the cold air hitting me the whole flight. The boarding was confusing, with no organized lines or anything. Some of the announcements were too quiet to hear."
Pros: "The crew and staff were great on the plane. Could use more staff at the checked bags area but overall good experience"
Cons: "More agents at the check in desk"
Pros: "Westjet staff are consistently *way* friendlier than Air Canada"
Cons: "-Inbound flight arrived late, our flight departed even later. Not the staff's fault that two separate parties had ID/security issues, but I've seen staff at other airports walk along the line and review ID before boarding starts and it prevents those issues from delaying the flight. -Short flight = crappy snacks. Nacho sticks or dry coffee cookies, both pretty unpalatable."
Pros: "The staff with West Jet are extremely helpful and friendly. I wish the American carriers would take lessons from them."
Pros: "WestJet staff and crew fantastic"
Pros: "Attendants made the flight very enjoyable I hope you honour them for their amazing service."
Pros: "Luggage came fast. Car rental was great."
Cons: "Changed planes, changed seats after paying for advanced booking. Service was poor, cabin was hot."
Cons: "The long wait to get my baggage."
Pros: "Staff was kind as usual. Some channels didn't work so they gave us complimentary movies."
Pros: "They were quick and efficient gwttong everyone ready for a on time depature and we actually arrived a bit early too."
Cons: "Nothing at all"
Pros: "Seamless boarding"
Pros: "Staff were friendly"
Cons: "Waiting for our checked bags for 45 minutes. Utterly ridiculous, especially with the tiny plane we were on."
Cons: "No internet and therefore no in flight entertainment."
Pros: "Timeliness of the boarding"
Cons: "Lack of access to entertainment without having our own personal device to view and having to download an app to be able to view entertainment"
Pros: "We arrived safely and on time"
Cons: "No entertainment unless you paid for wifi, but with a less than two hour flight the price was rediculous. There was no food or drink, other than water or coffee, unless you wanted to pay almost $2 for a mini can of pop."
Cons: "Even though it is a short flight, it would be nice to see a movie and not have to pay for it. I downloaded the Westjet App and started watching the movie, before take-off, while there was still internet access. Once the flight took off, you had to pay to view the movie from the App. Silly!!!!"
Pros: "It was quick and efficient"
Pros: "Brought our own sandwiches.."
Cons: "We were invited to send our carry iron bags to the hold at the gate. We delivered them to the plane door on the jetway. My wife's bag didn't make it from Edmonton to London Gatwick. That's the last time I send anything to the hold ."
Pros: "Very friendly, laidback staff - both in the terminal and on the flight. The onboard wifi was also great and quite affordable!"
Cons: "Upon arrival, we waited quite a long time for our baggage to be unloaded without an updates."
Pros: "Food was good and prompt."
Cons: "Delayed 30 minutes"
Pros: "The attendants were very cordial and considerate."
Cons: "My son did not do well with the food on the trip. He became ill. The food did not smell particularly delicious."
Cons: "They didn't let us know ahead of time and there wouldn't be televisions. If you hadn't downloaded the WestJet app you couldn't watch TV. You had to rent a tablet for seven dollars or buy an Internet package to download the app. That's fine just frustrating"
Pros: "Crew did their best."
Cons: "Lost time on a short holiday by the delay and by the lost luggage. Shopping took time and cost me money."
Pros: "My first flight with WestJet. Lots of legroom. Very comfortable."
Pros: "Too many delays."
Pros: "Many things were great, the crew especially. I would definitely fly with them again."
Cons: "Honestly, nothing was horrible about the trip."
Cons: "The flight didn't provide free upgrades although the seats were empty for premium class."
Pros: "Good service. Really nice smooth flight."
Pros: "He was funny, thorough, and a very fluent bilingual guy."
Pros: "everything ran very smooth . friendly staff."
Cons: "uncomfortable seat not enough space."
Cons: "On my way back to kelowna, westjet was unable to get me on the flight because of being 10 min late after cutoff. Resulting in me to miss work, and having to spend 6 hours at yeg. Unacceptable. I talked to their manager but she was very rude and completely unhelpful, they could have easily put us on that flight. Even after i have explained my situation. And when leaving in kelowna our flight was delayed and when we showed up an hour before our delayed flight we were told they are boarding right now and that we have to run to security.... when we got to the counter they didnt even know what were taking about. Totally mismanaged and both experiences were just awful."
Cons: "There’s not enough leg room & no food other than pretzels"
Pros: "Extra legroom but I paid for that"
Cons: "Not getting the meal I prepaid for and the curtain of business class constantly hitting me it was not good."
Pros: "The connecting flight was with air Canada. In general the flight was fine. Landed on a Saturday afternoon."
Cons: "What was not fine was the horror at the other end when air Canada lost my bag (which had my suit and prescriptions) and couldn't tell me where it was or when it would be delivered for over two days of calling between their service centre and one the ground people at Boston. The call centre was in India, no one in Boston would tell them what was going on. It should not take three days to sort, when the bag had actually been sent on the next flight (on Saturday evening) after the one I took. Fortunately, was able to borrow BP medication from a relative and ultimately had to spend money to buy new suit and clothes before bag finally appeared because I had business meetings for which I needed appropriate attire. Every other airline I gave flown where my bag was delayed was always delivered in 24 hours. This was not Brussels airlines fault, it was the fault of air Canada."
Cons: "Everything was seamless and i have no complaints. My return flight was cancelled amd i was automatically put on a different flight, and instead of waiting more than 2 hours from boston to get to canada, i was put on an earlier flight for which i am thankful for. However we couldnt take off as delta was clogging up the way to the runaway so ended up waitimg an hour to taje off which was ridiculous. Hope delta hires more ground crew so that others arent inconvenienced in the future."
Pros: "i loved the idea of a direct flight from Vancouver to Boston, the convenience of which made other things irrelevant."
Cons: "The snacks served (a tiny bag of pretzels) were a bit meager, especially since I had gone west on Jet Blue, which serves unlimited snacks in a good variety, but that's a minor thing. I don't like checking in at an automated kiosk, which was frustrating, and took me a while to figure out (I am not of the digital generation). The first human contact I had was with the person who scanned my boarding pass. The flight was completely full, which is never a comfortable situation in coach class."
Pros: "Same as above"
Cons: "Immigration was painfully slow and why getting checked again when just coming from another plane? wait time for luggage far too long seems an airport issue same movies"
Pros: "We flew to and from Tokyo in premium economy. The staff was friendly and multilingual. We appreciated the meals, each of which had a choice of Western or Japanese style; the overnight hospitality packs, which included a pillow and blanket, eye mask, earplugs, toothbrush, and comfy socks; and the unusual international movie options. Each flight kept more or less to schedule."
Cons: "The seat were roomy enough, but not as comfortable as we might like. Announcements took forever in three languages—I'd edit down. The breakfast rice congee was flavorless. One of our entertainment screens kept freezing. All minor gripes."
Pros: "The flight was good, on time, and comfortable. Crew was polite and informative."
Cons: "The sound did not work on my screen, even after trying 3 different sets of headphones."
Pros: "on time"
Cons: "For some reason we were forced to check our luggage (standard curry-ons) however it would completely fit to ovehead bins. Also waiting area were completely cut-off from Duty-Free shops - as soon as you passed security - no access to shopping area."
Cons: "Still waiting to try to get on a flight via the standby option, and even that flight keeps getting delayed and the gate was changed. The whole trip has been a clusterf***."
Cons: "I missed my flight due to new regulation eTA. why not warning people when purchase the ticket?"
Cons: "My bag was delayed and I end up paying to buy a pant from sports chek and now when I am trying to connect with Air Canada flight to make a claim, they are not even responding to my request."
Cons: "First it was delayed because of the aircraft, then it was delayed some more because of the bags on the plane but no passengers - bag owners . Then it was delayed because the ramp crew could not be found to remove the bags. Then it was delayed because of the weather ..."
Cons: "Both flights were over 1 hour late. Weather was fine so difficult to understand delays."
Pros: "Their staff is extremely friendly and helpful, but they can only do what is within corporate rules to help you. Their corporate policies are NOT GOOD!"
Cons: "Flying Air Canada is horrible! They nickel & dime you to the point of tears. They charged me $15 per leg to make advanced seat assignments ($60 total) then changed my flights and put me in middle seats on two legs without asking me - I didn't find out until I was ready to board and they called my name to come to the gate desk! They also charge $33+ US to check one bag. If you go over the 50 lb weight limit they charge $100. By the time you add it all up, I could have flown on Delta through the US for less. Trying to get my seat selection fees reimbursed was very difficult; At the airport, they told me to go online and ask for a refund; Online, I couldn't find the way to get to the refund link; Called Customer service again, who gave me an 800# to call for a refund; the person on the 800 # told me I had to request it online but walked me through it to find the refund link; I filled in the online request and was told by automatic reply that Air Canada would investigate it and get back to me within 3-4 weeks. Ugh! No more Air Canada for me!"
Cons: "We got delayed, but this was not the fault of the airline. My bags were put on the wrong flight as well"
Pros: "The crew on board all flights were pleasant and efficient."
Cons: "When I arrived at my destination I found that the item I had gate checked had been damaged- an instrument case I was no longer able to close. The zippers had both been busted off. Due to time constraints I was invited to write a review and email which I intend to do. The item itself was gate checked for safety - and to me the damage says that still somehow it is unsafe to fly with an instrument which as a professional musician is frustrating. In addition flights have very limited food options that accommodate persons with gluten/dairy allergies."
Pros: "Small planes but still in seat screens. Good seat room."
Cons: "Pearson is awful. One of the slowest airports in the world."
Pros: "Two full drink services was nice"
Cons: "USB outlet didn't work, and my seat didn't have a normal AC outlet"
Pros: "The staff and service were excellent!"
Pros: "Arrived on time"
Cons: "We miss the opportunity to order an appetizer on the flight; a fun part of any travel experience."
Pros: "Not anyone's fault --- delayed due to Fog. Then on rout to Ottawa when they started selling food, they ran out of the main breakfast meals and or cheese plates by isle 19."
Cons: "Many of us were refused boarding on the connecting flight. They gave away our seats. I arrived at the transvfer counter50 minutes prior to the flight. I was first. Gave excuse that bag must go with me. Customs confirmed that this is AC not customs. To add insult, they flight to Montreal was late, the flight to Boston was late, and finally my bag NEVER was on either flight so there excuse was an out right lie. I missed half the weekend home in over a month. AC doesn't value my time and I don't value their service. Every time I go back to this airline I realized why I left. Going to Asia; don't get suckered into using this route. BTW a friend on PVG-YUL-BOS never made it as well. AC still using a CRJ200 that can't land in weather. NOT A BUSINESS CLASS EXPERIENCE."
Pros: "Pilot was able to make up for delayed departure and flight arrived on time."
Cons: "Plane needed better cleaning - Lots of stuff (food, paper, dirt) between the seats. Entertainment system not working properly - screen kept going blank."
Cons: "Flight was delays from anotjer air company i had to paid 160$ to get on the next one.."
Pros: "It was on-time, left enough time to reach connections and my bag arrived."
Cons: "Flight was slightly delayed boarding in NYC but it wasn't a long delay and we left on time."
Pros: "It left ontime and got me to where I needed to be."
Cons: "Pretzels are gross and dry. Jet Blue has much better snack choices. Overheard bins were really small on this small aircraft."
Pros: "Air Canada front desk people were wonderful and helpful."
Pros: "For a small aircraft like that, it was really comfortable."
Cons: "No cookie."
Pros: "Smooth ride."
Cons: "The plane was very old and delayed for too long. Way overpriced air fares."
Pros: "Everything was really good"
Pros: "It was a pleasant experience , the whole travel"
Pros: "In-flight entertainment console is pretty good"
Cons: "Departure was 40 minutes delayed right off the bat for reasons unknown and unexplained. Then, worse, mechanical trouble on the tarmack, we had to return to the gate and power down the plane, while still remaining on board, unventilated and unpleasantly sweaty, in the dark even for a while. What should have been a quick 1.5 hour flight and 8:30pm arrival thus became a sweaty 4-hour ordeal and almost 11pm arrival. Not the end of the world, but I was a bit taken aback at the absence of apologetic behaviour, like perhaps serving drinks while we're sweating on the tarmack, or heaven forbid, a meal of some sort considering we were departing later than we should have all already been home."
Cons: "Lack of sleep"
Pros: "I enjoy flying and being in the air at high altitude in any air line. Away from everyone else and with a new family who are flying with me."
Cons: "The charge per bag is ridiculous. It should be included as part of fare paid. Understood another bag charge as a separate fee."
Cons: "The flight was late"
Pros: "Direct service is nice! Clearing customs in Ottawa makes life easier."
Cons: "Buttery pretzels in both directions that are way too buttery. Crew is never overly happy to be there."
Cons: "The screen at my seat did not function properly."
Pros: "AC changed to a different plane for our flight at the last minute, so seat assignments were messed up, and we had paid extra to choose seats. So why pay extra for seating when the airline can put you wherever they want at their discretion. In addition there was a minor delay in take off while the flight deck crew had to re-programmed the avionics to our scheduled route. But we made up the time en route and were only a few minutes late. On the whole, not a bad flight experience, just the usual frustration in the process. I long for the days when flying was a pure pleasure."
Cons: "Crew not overly friendly"
Cons: "Overbooked the plane and tried to get me to leave. No food. No drinks. No good"
Pros: "Fast boarding and takeoff"
Cons: "Delayed 1.5 hours"
Cons: "The luggage requirements are ridiculous - my bag was 5 pounds over and I was asked to be $100. The cost for an overweight bag should be the same as a an extra bag ...."
Pros: "Nothing lost my luggage we had a delay on Dec 29 from Montreal got to Toronto 15min later we missed the connection plane and there was nothing y'all could of done no hotel rooms no coupon for food telling us that it was all booked wen we didn't not asked to be on the delay and me coming back on west jet on Dec 30 I've lost my luggage and kno body there knows were it's at"
Pros: "Luggage arrived a late"
Pros: "Airplanes, entertainment, boarding, check in"
Cons: "Food, conections"
Cons: "Late late late"
Cons: "The flight kept getting delayed, and the airline kept having different reasons, do we did not take the flight. It was delayed so long we would have missed our connection in dulles."
Pros: "I finally got home! What was supposed to be a 4-5 hour flight took over 12 hours."
Cons: "United Airlines sucks. If you can avoid United Airlines you should. They might seem like a better price but what they don’t tell you is they are going to burn your time and waste your money. They are not accountability for delays or non - delivery of service. Their customer service mantra"
Pros: "Crew was amazing seat are good from Denver to Cincinnati But from Edmonton to Denver seat were tight"
Pros: "The whole experience was fine, as expected for today’s standard."
Cons: "Boarding would be better if the window seats go first, followed by middle seats then aisle seats."
Pros: "Good leg room"
Cons: "Seats are narrow. Not much shoulder space"
Cons: "My friend and I were forced to check our carry on bags at the gate and the airline lost my friends bag for four days."
Pros: "Arrived much earlier than expected and very smooth trip"
Cons: "Screaming small child for first 30 min of flight"
Pros: "- Decent entertainment selection - Seats weren't the worst"
Cons: "- Food was kinda so so"
Pros: "Quick flight."
Cons: "The crew in Newark forced me to gate check my bag even though there were several empty overhead bins. I had 5 people in my party and we had only 2 bags. Absolutely STUPID."
Cons: "Second mechanical delay for me on this trip with United and the plane felt very old and rickity. Extremely delayed into Seattle until 2:40am"
Pros: "Crew made sure we would make our connecting flight or had a backup flight if we missed the original."
Cons: "Running to barely catch my connecting flight. No ones fault"
Cons: "My grabdmother was on the flight a almost 80 yrs old woman dont know english who was put in a diferent waiting area to another flight that wasn't her ended up that the person who was suppost to transport her was new and now she gotta wait to catch another flight to get ti Indianapolis at 7:30 pm 12 hours for a almost 80 yrs old woman is too much not happy at all with delta"
Pros: "Without a doubt, I will continue to fly United exclusively."
Cons: "No complaints."
Cons: "Arrival time was delayed 2 hours and my itinerary fell apart. United could not assist me. I bought a ticket from Alaska Airlines from a different airport.to JFK."
Pros: "Flight was stuck on tarmac in Denver for 45 minutes. Missed connection Air hostess was very friendly throughout"
Cons: "I left at 7 am East coast time and didn't make it back to Portland until 11:30 pm Pacific time due to flight issues and delays. And my luggage didn't arrive."
Cons: "Entertainment didn't work at all"
Pros: "Boarding was fast when delayed plane arrived."
Cons: "My seat was dirty with used napkins and crumbs."
Cons: "They were so late I got on a different airline"
Pros: "The crew on my 2 united flights on me way to Phoenix were extremely professional. One of my flight attendants, Carolyn (from Chicago) was excellent. United is not usually know for its great reviews, but I was very impressed. I will fly United again!"
Pros: "The crew was very nice"
Cons: "the wifi didn't work and TV is a paid option."
Cons: "Very poor entertainment"
Pros: "I enjoy flying, despite the security checks, secondary security checks, the general lax nature of TSA agents who care not when your flight is leaving or how inconvenient it is to have to unpack your entire bag to show them a bar of soap is not, in fact, a plastic explosive. I do like to fly, but it seems to be increasingly difficult to adhere to the rules properly."
Cons: "I was in line to board with group 4 and the woman in front of me had a large duffle bag, a purse, and 3 small grocery bags. The gate agent let her through, but told her to consolidate her bags. I had one carry on and one purse and was forced to gate check my bag, only to find out I would have to go to baggage claim to pick it up. If the woman in front of me was forced to adhere to the rules, I would likely have fit my bag into an overhead. UNFAIR."
Cons: "The plane wasn't very clean. And I might have liked another option besides a weird trail mix for a snack."
Pros: "Good food and frequent water service. Pleasant attendant s"
Cons: "Malfunctioning seat in front of me"
Pros: "On time, crew was very friendly"
Cons: "Delayed departure again"
Pros: "Our flight attendant on 4789 was exceptional. She was funny entertaining. Nice lady"
Pros: "Ot was a short flight."
Cons: "Arriving in houston and having to walk in the rain on the tarmac, having a 3 hour lay over, Houston is in the opposite direction of florida from louisiana."
Pros: "I like everything!!everyone was so nice that it makes you feel so welcome and that you're like in home!!!"
Cons: "More than an hour late departure."
Pros: "Flight back was delayed 10 hours and my daughter was stuck at airport and had very little sleep . Upset about this experience and won't fly united ever again"
Pros: "There were lots of empty seats so plenty of room to spread out. I think the meal was good, but I can't remember for sure"
Cons: "It seems that United is always overbooked and does not have space for carry-on's (obligating you to place carry-on's with regular baggage)."
Cons: "Flight delays"
Pros: "Plane was on time"
Cons: "Seat to small"
Pros: "Crew was very pleasant and accommodating. Flight was as smooth as glass; great on time for departure and arrival."
Cons: "Did not give senior citizens who needed it any extra time to board; only disabled people. Free snack portion was extra stingy. Other airlines we fly moffer more than one tiny package! One of our party had a seat (aisle) that he could not move in once seated. Free entertainment was very stingy! Other airlines offer much more free entertainment in the way of TV."
Pros: "On time!"
Pros: "Seat comfort. Crew was much nicer than crew I had out Houston on previous trip."
Cons: "I put 3's on food and entertainment because it wasn't used partially due to availability. I wasn't able to download app and personal headphones ended up being checked due to small plane so couldn't listen to anything. I wasn't partial to food options so didn't get to eat"
Cons: "I was really upset when I was told at airport that my direct flight was changed to connecting flight. Plus I requested a wheelchair due to medical issues on my hip and I was not provided any wheel chair on Vancouver."
Cons: "LATE changed gates at last minute"
Cons: "I did not go to Edmonton, and was not notified. They placed me on a non stop from Vancouver to Chicago. It was lucky that I caught the change."
Cons: "flight was delayed for over 5 hours and gate was changed over 6 times"
Pros: "The crew member was ok."
Cons: "Long wait. Not communication between employees. Poor customer. Service"
Pros: "The strudel was amazing"
Cons: "There was only one strudel"
Pros: "We were flying from Atlanta to Chicago to Jackson Hole (50 minute layover). Because of bad storms the flight was delayed for hours but they got us on a different flight through Denver and we still arrived on time, and with all of our baggage. Great job!"
Airlines flying from Edmonton to Massachusetts have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Edmonton to Massachusetts
Masks required on board, masks provided on flights from Edmonton to Massachusetts
Social distancing seating
Middle seats unavailable to book on flights from Edmonton to Massachusetts
Testing for antibodies, testing for symptoms for flights from Edmonton to Massachusetts
Waiving of change fees. Search flexible flights from Edmonton to Massachusetts