Daily cleaning, installation of cabin HEPA filters on flights from Frankfurt am Main to British Columbia
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|November||Best time to beat the crowds (4% less expensive on average)|
|December||Most popular time to fly (11% more expensive on average)|
Average price round-trip
|C$ 1,024||(avg. price over the last 2 weeks)|
Good deal round-trip
|C$ 581||or less|
Good deal one-way
|C$ 492||or less|
Air Canada, Air New Zealand and SWISS have all waived their change and cancellation fees on flights from Frankfurt am Main to British Columbia. Confirm policies on booking site.
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 9h 55m
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Scores according to KAYAK customer reviews
Pros: "Overall is perfect"
Pros: "In general service was great and professional"
Cons: "I honestly don’t any complains about the fly. It was an outstanding fly"
Pros: "The airplanes were nice and the crew was wonderful!"
Cons: "I don’t like it when you pick your seat assignment and you get to the gate and all the sudden they change the seat number. Not Kayak’s fault but Turkish airlines could have done better"
Pros: "Friendly flight attendants"
Cons: "Long layover hours at Istanbul airport . Had to ask for meal voucher at Istanbul airport since the airline does not issue it ."
Pros: "Timing. Food and service"
Cons: "Unanounced delay of about one hour due to long unexplained route"
Pros: "Every thing about my trip"
Cons: "The mashing not working in the airport in Istanbul for visa , and the internet, if u want the internet u need to have your phone active to get the code to put on so you get the service internet!!!! Same with a visa !! And since we are more a resident we don’t have local # of Turkey"
Pros: "Crew were so patient"
Cons: "During the delay we had to wait inside the cabin and it was too hot:( children got mad:/"
Pros: "Thr A330 has 32" pitch which was ok. The 2-4-2 seating made this less of an issue. Food was ok. Screens are decent and responsive."
Cons: "It's 32" for a 10 hour flight. Not really comfortable and enjoyable, and a squeeze throughout."
Pros: "Best service"
Pros: "The food is the only good mentioned"
Cons: "Turkish airways is becoming delaying flights without any justification, that makes that every flight connection That I tried to make the laat two trips were lost , nobody tell you , unfortunately the poor client oriented services do not provide other alternatives, you as a passenger must be advising them how to solve your issues. Shame that they are loosing passengers based in their total lack of support"
Pros: "All is fine and the crew is wonderful."
Cons: "The breakfast meal upon arrival to Houston was partially frozen. I guess this must have been a human mistake."
Cons: "i took four flights - LHR - IST and ISt - Riyadh. every flight was a minimum of one hour late! there is no semblance of order in the boarding process, it is the largest and most effective bully who gets on first. even children and frazzled parents we not accommodated to help settle the children, which would improve the flight for everyone"
Pros: "The flight itself was comfortable and pleasant and the crew helpful. Customer Service dept in Chicago was helpful when the flight arrived late and we had to be rescheduled."
Cons: "Flight was late leaving which means I and many others missed out connecting flights. However, Turkish put us up in Chicago overnight and provided us with food vouchers."
Cons: "Many liked the food. It just wasn't to my taste!"
Pros: "Like most American Airlines, Turkish Airlines provides no-frills service. On the other hand, having a pleasant and respectful flight crew can make a tremendous difference in the passengers experience. We were lucky enough to have a flight attendant named Gulhan Who smiled the entire flight. She was professional, courteous, and service oriented. Most of the flight crew showed similar professionalism. Turkish Airlines had for better service then any of the American or European airlines I have encountered during the last 10 years."
Cons: "The plane was old and not very comfortable. The food was horrible, and the in-flight entertainment was not very good."
Pros: "The courtesy to all the passengers was great"
Cons: "14 hours on the flight that's pretty much it you can't help that from the distance I had to go"
Pros: "Cabin crew is well trained and very friendly. They take their jobs very serious and professional."
Pros: "Crew was very helpful and nice."
Pros: "Food served two times and amazing guys helped us during flight. They're very respectful not like united airlines beat the guy."
Cons: "Everything was truly great except for some passengers who felt they could stand in the aisles (and anywhere else they wanted) and lean over people while they were eating as their meals with religious dietary restrictions had already been served. I feel the flight crew could have handled them a little better. Still thought the rest of the service was fantastic."
Cons: "They did not send the walker we brought with our group. It never left Istanbul and as a result one of our group members was severely injured!"
Pros: "These middle distance flights have planes that have no personal intertainment screens in buisness class. The seats have limited comfort even though there is enough room. These planes need to be updated. Service was good and the crew is very friendly."
Cons: "There was a long line at the bus gate B60 due to a lack of personnel."
Pros: "Excellent STAR lounge in Istanbul Good service, once settled. Friendly staff."
Cons: "On line check-in system does not remember frequent flier info. Passport check at gate was poorly managed. Everyone was in waiting area then told to get out and stand in line for passport check. It happened each time so this seems to be their normal process. On flight back they bused us to the airplane and waited for all three buses to arrive at the airplane before allowing anyone to board. Flight attendants helped with moving carry on bags in bins but with little consideration to the items. Completely unorganized boarding process to the point it is worth paying a little more to fly a different airline."
Pros: "Food and service"
Pros: "Very bad meat and hospitality"
Cons: "Boarding was "like a bar fight. After business clase call, they didn't even call star alliance etc. There was h"
Pros: "Honestly, not very much. The Entertainment system kind of worked, although the touch screen barely worked, and the movie selection was mediocre."
Cons: "Very old plane, with barely any leg room, poorly functioning seats that didn't recline--and when others recline, I couldn't even open my tray table. The crew was incredibly rude and generally unhappy to help--a consistent show of attitude, as if WE were a pain to service, when just asking for water/tea because they kept skipping us! The food also was really bad, nothing like it used to be. By far the worst Turkish Airlines experience I've had, and I may reconsider booking in the future."
Pros: "Comfortable seats, a lot of legroom."
Cons: "Suttle to the air plane."
Pros: "I like the service given and the space in economy."
Cons: "small seats and no room"
Pros: "Food was great. Plane was on-time."
Cons: "9hr flight no cool air. Not sure what was wrong with the plane but was extremely hot in the entire economy cabin."
Pros: "A great crew"
Pros: "the crew were very nice, the plane was new and half empty and it arrived on time"
Pros: "The meal was good and fulfilling The cabin crew dressed like a chef is a nice and fun thing."
Cons: "Slow boarding to the plane, passengers don't respect the different boarding class rule and the staff was not enforcing it. Passengers were standing in the plane after it landed but while it was still driving on the runway and they were opening the overhead luggage compartments risking other passengers health with falling luggage. Also since passengers were standing and the plane was driving on the runway, they were not stable and moving sideways and one of them hit a sitting passenger in the head by mistake. The on-flight entertainment system didn't work from FRA to IST The staff did not do a safety check (check if seat belts on all passengers, seats are in upright position) prior to the plane flying Overall I flew with them 4 times (2 way ticket, with connection flights) and all flights were late to depart and eventually arrive late."
Cons: "I got lucky I came home alive"
Pros: "The best"
Pros: "There was a lot to choose entertainment wise."
Cons: "We had a child behind us who would not stop screaming and playing with the tray table. One of the crew members gave me a hard time for having my purse out for 1 minute while I was taking my prenatal vitamin even though we were sitting on the runway for over an hour at this point and the man in front of me had his chair fully reclined so I wasn't able to get to it under my seat.. Even though as she said, we were about to take off, but she didn't say anything to the man in front of me. This was my second time flying with them and the first experience was much better."
Pros: "The flight was smooth (good pilots) and the service was great."
Cons: "The space between seats."
Pros: "The food was great and the movie selection was also good"
Cons: "The person who checked me in did not give my boarding pass for connecting flight and also didn't ask me if I wanted my bags for my layover stay inistanbul. Good thing I asked or else I would have been without essentials."
Cons: "The fact the airline didn't compensate us even though we missed our connection flight"
Cons: "Several TVs were not working. While some were repaired the TV for my viewing did not work. Though it was set right it failed raw weal times."
Pros: "The service was amazing, always offering food, drinks, and other comforts."
Pros: "Service Entertainment Staff Airplain (clean)"
Pros: "Really an excellent experience again, great crew, great flight."
Pros: "The food was very nice, living up to their reputation."
Cons: "The in-flight entertainment machine was not very user-friendly. Mine broke early in the flight and it took a couple attempts of telling the crew to get them to fix it. Legroom wasn't particularly great either for such a long flight - my knees were at the front seat immediately, and I'm not particularly tall (under 6 foot)."
Cons: "The seats were a little smaller than the usual airlines I take."
Pros: "on time performance for flight"
Cons: "Cabin crew not very responsive on requests"
Pros: "All was fine, very professional"
Cons: "boarding messages in Frankfurt airport were not clear re which rows were to board first. Please speak a bit more clearly"
Pros: "The plane needed more leg room."
Pros: "Professional crew, Good service , comfortable seating, fine entertainment."
Cons: "First time traveling abroad, it was a unique experience and a learning one."
Pros: "Great crew!"
Cons: "Did not get upgraded :)"
Pros: "Once boarding was over, flight and crew were great."
Cons: "Flight was delayed by 2 1/2 hours. Better accommodations and notice would have been appreciated."
Cons: "I checked in last night for my flight and get to the airport early to check my bag but My seat Was given away because they said I did not check in, even though I went through security WITH MY BOARDING PASS. Then they Assign me a new seat and when I got on the flight, someone was in my seat"
Pros: "Great crew, easy process overall"
Cons: "Make 1st class cheaper and give free wifi!"
Pros: "Courteous crew."
Cons: "Missed flight due to unnecessary delays"
Pros: "Yes, the crew was helpful and patient. The food and drinks were good."
Cons: "Clarity in the PA system could be better. Too much background noise."
Pros: "Everything was amazing"
Pros: "Delta does an overall nice job."
Cons: "Food is OK. Service is friendly though. Comfort + was nice. Bathrooms were not great, smelled, could use a refresh."
Pros: "Empty seats direct into Indy."
Cons: "Rough landing."
Cons: "Food was ok...cramped space"
Pros: "Entertainment choices were plentiful."
Cons: "The flight attendants were borderline rude. No eye contact, no smile, not helpful when asking a question (overhead compartments were full in my section; I asked what I should do, response: „ I don’t know either“ and walked off. I went to find a spot further up the aisle..."
Pros: "Flight was early into New Orleans"
Cons: "Flight had a lot of turbulence"
Pros: "Cabin service very good and hot meal was unusually good for economy section (especially the chicken with hollandaise sauce)"
Cons: "I bought a ticket thinking i bought it through kayak but I actually bought a ticket through a third party in India. Where no one spoke good English. I called the agency to find out if I needed a Visa for my visit to Australia and the told me no. So when I showed up to the airport I didn’t have the right documents and I MISSED MY FLIGHT. Also the wouldn’t just change my flight and charge me the change flight fee. They cancelled my flight entirely and made me buy a whole new ticket!!! Worst flight experience I’ve ever had and this is not my first time flying to Australia or out of country."
Pros: "Entertainment on board"
Cons: "No service, very hard landing - many screams"
Cons: "Flight was delayed with no explanation, The crew sprayed me twice with the fizz from opening soda cans with no apology."
Pros: "Good movie selection"
Cons: "Just about everything else was mediocre"
Pros: "I was still full from flying a Delta international flight from CDG to ALT, so I opted out of all food. They just offered snacks and beverages."
Cons: "It was PACKED. Could have used more space and no attempt was made to help family members sit together on this overbooked flight."
Pros: "Love the hospitality and the staffs kindness"
Pros: "The flat bread pizza was good. The drink selections were good. The meals were terrible! Besides that, we had a great flight (13 hours)"
Cons: "The food The air was super dry (had nosebleeds twice)"
Pros: "Crew was good"
Cons: "Flight was delayed 4 plus hours. Found out about delay from email update vice crew at airport."
Pros: "Flight was on time. Boarded quickly with no fuss."
Pros: "That they served a nice snack/sandwich and or cheese platter...nice touch...also nice selection of free movies"
Cons: "When the person in front of you put their seat back you didn't have a lot of room."
Pros: "The Delta people were solicitous, efficient and brilliant the whole way through. We had not a bit of trouble. Our first class seats were comfortable, but with the supplied blanket, pillow and poor air conditioning it was a hot flight. The cabin personnel were wonderful as per usual, and my tasty gin and tonic soothed any discontent. I wish I could fly this way all the time!"
Cons: "The private contractor handling wheelchair assistance was terrible. A Delta employee theorized that they do not pay enough to attract and retain personnel. Our pre-arranged chair was not there, multiple calls by our Delta assistant finally got us a ride to the chair holding area, but after about 45 minutes we gave up and shuffled off to the security area on foot. Thank goodness my hubby is mobile enough for that to have been an option. When we abandoned our wait we were still 4th in line for an attendant to push the chair. If Delta has any responsibility in this it would be in the retention and compensation for the private contractor."
Pros: "Other than the delay by the Hong Kong Airport controller, everything went smoothly. The plane was late to Seattle."
Cons: "The luggage custom clearing would be much better if we could do it like the Vancouver BC where an electronic monitor was used to identify one's luggage without the need to handle them manually. Much more efficient and allowing folks to get on the connecting flights easier."
Pros: "Left on time, no hassles at boarding. We were in premium economy and seating was comfortable for both of us, not-too-tall people. FA were quite friendly."
Cons: "One bathroom wouldn't flush, which was a problem with limited facilities and a full flight."
Pros: "friendly staff check in was fast food was good"
Cons: "as always not enough room in the seats"
Pros: "Nice plane, smooth flight, flight was on time in spite of the disaster in Houston."
Cons: "Well, even United brings a tray of waters on the short flight from Portland to Redmond. Hard to believe it was impossible to serve some drinks on this 1 hour fairly empty flight from Seattle. Also, when taking off the plane surged and slowed several times. I had to wonder if the pilot was in training?"
Pros: "The flight attendants were great! Super friendly and helpful with everything!"
Cons: "I'd love slightly larger snack portions."
Pros: "Whereas our flight out from Raleigh to JFK where everything that could possibly go wrong did(late crew, boarding computer problem, mechanical issues with the plane, gate problems, missed connection) this last leg of our trip back was flawless. Everything was on time, and the crew was friendly and attentive. We had exit row seats so the leg room for this 90 minute flight was great compared to our first part (London-Atlanta)"
Pros: "entertainment services"
Pros: "friendly flight crew"
Cons: "Boarding was a mess"
Pros: "Seats in economy had a little more elbow room and space. They offered free movies and free satelite tv as well as better snack options."
Cons: "Not being able to pick seats until the gate. Traveled with 4 friends and all of us sat separate. 4 of us in middle seats."
Cons: "I had a problem getting a boarding pass that was a carryforward from a problem that I had had on the flights from the USA to Frankfort 2 weeks earlier. On those flights, I was denied boarding on the flight from Amsterdam to Frankfort because of miscommunication between Delta and KLM. Apparently, the staff who dealt with that problem did not note that the issue had occurred, so it looked like there were "out-of-sequence" segments on my initial flight and I was not allowed to check in electronically. It took several calls to KLM and Delta in Frankfurt to try to resolve the problem and finally it was determined that it could only be resolved at the airport. Other than a very nice KLM representative, the other people I talked to seemed unwilling to engage in helping me and sent me along to someone else. Although the problem was ultimately fixed, this was not a great customer service experience."
Pros: "I make this trip every month. And this crew is the best I had in a while."
Pros: "Great flight easy boarding"
Pros: "This was a 767 and we flew first class, so we had the more private, reclining seats with the advanced electrical and USB outlets. The flight attendants were excellent and I had a special meal request, which they confirmed and served me well."
Cons: "Nothing. the flight was great!"
Pros: "The cabin temperature was not good. Started out very cold. When I asked about it (which I shouldn't have had to do), they overcompensated; then it was too warm. After a couple more tries they finally got it equalized."
Pros: "We landed 50 min early!"
Cons: "The aircraft could have been cleaned more thoroughly before boarding."
Pros: "The length of the flight, one of the flight attendants WAS very charming."
Cons: "When I asked for a drink, after having fallen asleep and awoken just as the cart passed me, I was told just one minute, 10 minutes later, a flight attendant came by, they had food, I asked again for some water, was again told in just a minute, took 20 minutes to get water. The earbuds I was given didn't work, my own didn't work, apparently the seat I was in has a connectivity issue, so the sound kept blasting in and out and was horrible. I had to hold the connector in the seat. The food option was non-existant once the cart came to me, the only option was chicken, which was horrible. Overall, I was not impressed with the service or flight ...."
Cons: "Flight was booked via Princess for a cruise. Flight from Vacoouver to LAX was through Delta partner Westjet. One schedule number and flight number for Delta, a different set of numbers for Westjet. Westjet requires you call them for seat assignment for a fee. Just not smooth!"
Pros: "Not much to like."
Cons: "Customer service not friendly, seats are not very good, no food or entertainment on a 3.5 hour flight. United just transports you from A to B for a high price."
Pros: "Good and crew were great"
Cons: "Seating was horrible. No leg room, and I'm only 5'9" tall. Tray table was broken. No cushioning in seat. We're likely to look for other airline choices for long future flights"
Pros: "Stewart was excellent"
Cons: "Delta has inconsistent baggage charges. I had to pay $40 for a checked bag. WAY too much."
Pros: "Hot cabin at first but air started & all well. Personable crew & uneventful flight. Thank you!"
Pros: "Crew was amazing. I will never fly to Europe with anyone else. No joke. Best flying expierence ever."
Cons: "Honestly nothing. From start to finish great time."
Pros: "It was nice trip and comfortable"
Pros: "Friendly staff, great attention to travelers who need assistance!!!it"
Cons: "Chaos boarding process"
Pros: "The crew is attentive and friendly The seats are flat-lay"
Cons: "The food is mediocre at best Seats are narrow"
Pros: "Comfortable seats and great movie selection. They also had books and games for kids."
Cons: "The food was good but could have been better."
Cons: "I was waiting over 1 hr for my suitcase...."
Pros: "The food was better than average. Portions were good and it was tasty. Movie selection was also great and included many recent releases. They provided a hot towel service bedorw and after meals which I loved."
Cons: "Boarding was slow and the plane waited almost an hour after boarding was completed."
Pros: "The fact that I could have upgraded to premium economy. The space available in economy."
Cons: "The length of the flight but it is what it is. I couldn't upgrade to premium economy before arriving at the airport because of this being a code share flight with Lufthansa."
Pros: "Food is provided"
Cons: "Delayed 6 hours on the plane"
Pros: "Excellent service from staff on the flight"
Cons: "Long line-up in Frankfurt at Lufthansa Passport control . Could probably open up the third counter and not just one Business and one Economy? First meal ( Turkey) had something in it that blowded me up all the way to Vancouver! Not sure if it was the vegetables or?? Not nice if you can't walk around and also not great for your neighbor to the right and left. I usually don't experience this with my food that I cook or choose."
Pros: "I travel in so many airline but lufthasen is very good airline i want to travel again"
Pros: "Thank goodness the movies were good."
Cons: "Had to wait in 5 lines before someone could check our bags. no organization at boarding time. Just a free for all."
Cons: "Flight got canceled and never got new flight! Also never got money back!"
Cons: "huge plane, no space. painful."
Pros: "Taking off was good"
Cons: "Landing was a little bit stressful. But still ok."
Cons: "This Air Canada flight was operated by Lufthansa and was cancelled due to the strike. So, this means that I am still in Germany which is not the worst place in the world to be stuck, especially because my parents live here. So a few day longer are not a problem for me, but if it takes a week, it is not good because I am supposed to be at work and I am using up vacation I had planned to spent with my family."
Cons: "No boarding lines. Boarded late. I was not given enough time from my arriving flight. I had to spring the length of the airport and up and down stairs as the elevators had long lines. Maybe it was good it boarded late or I wouldn't have made it."
Cons: "Ticket written on Air Canada but Lufthansa was carrier. Not possible to check-in on line leaving very few choices for seating. Tried to check-in on Sunday for Monday flight -- system errors resulted and phone number provided by system only works M-Sat. My initial leg was on Iberia and they could not check me in for entire flight. Major scramble in Frankfort to resolve issues. Never again!"
Pros: "The crew was especially cheerful and helpful. The food was surprisingly good for airline food. I have always had a good experience on Lufthansa and this trip was no exception."
Cons: "Some of the movie choices were a little dated."
Pros: "I was travelling with small kids and I was asked t be boarded as first one. Therefore myself and kids were not required to queue"
Cons: "As I was with two kids when doing checked in I was not able to have three seats next to each other. I was required to negotiate in plane with another passenger to change the seat"
Pros: "Nice, comfortable , spacious seats in premium economy. Nice attendants."
Cons: "temperature in the Premium Economy sections was freezing. Me and the person next to me wore 3 blankets each and were still shivering from the cold. The windows had ice on them (on the outside of course). Several people got up and wore their jackets and sweaters in addition to the blankets. In the Economy section the temperature was just fine (my husband sat there) and we had to alternate seats so that I don't freeze. He paid extra for me to have a more comfortable arrangement, but it ended up being way too cold. That did not happen on the way to Europe..."
Pros: "Again, excellent customer service. Can't say enough."
Pros: "Nice crew"
Cons: "Small leg space"
Pros: "Flight more or less on time - efficient"
Cons: "Baggage handlers on strike - airport chaotic - Swissport did poor job communicating waht was going on. One bag eventually arrived - took 3 hours second bag did not arrive and apparently did not get transferred in Frankfurt Told they would deliver bag - next day and would text and call - called at 4am !!! I just had come off 20hrs of travel. Phone on mute. No e mail. Now they say will deliver this evening - but no time slot so another wasted vacation day waiting for them to get their act together. Why can't they call/text me with a 30 minute window."
Pros: "30 minutes late boarding; food quite simple; entertainmentsystem very faulty"
Pros: "The flight crew was friendly and attentive."
Cons: "The screen was really close got me dizzy when I had to put my seat back to upright position for meal and drinks"
Pros: "Flight was ok. It was short but loud. Service was good but seats were tight and no in flight entertainment."
Pros: "More seating space on short flight then long flight bigger plane?"
Cons: "All good"
Pros: "The only Lufthansa leg of the journey."
Pros: "The crew did their best to help several people whose seat requests were not honored including a woman traveling with a dog who was given an aisle instead of a window seat. Crew came around with water and juice frequently."
Cons: "Seat assignments were not honored. My husband and I were seated in two different rows even though we requested to sit together in an aisle and window seat and checked in the day before the flight This happened on all four legs of a trip to South Africa. Extremely narrow seats and little leg room. Felt like a cattle car. An aggressive woman with disruptive, screaming children was allowed to Torture passengers for a good five hours of the flight before the bursar finally moved her. This was after several hours of complaints from other passengers. She was eventually moved twice due to passenger complaints. The situation should have been handled after the first complaints which occurred two hours into the flight before the situation completely detiorated Food was terrible and meals ran out."
Pros: "Great staff on board made our flight enjoyable."
Cons: "Being outside in the rain while we waited to board the plane left us soaking wet as we sat down. There was a meowing cat on board the plane that was an interesting experience as well."
Cons: "Lost my Baggage for 2 days."
Pros: "Spent to much on the bus, bus was crowd. 2 hours delay. Without clear information of the reason."
Cons: "Flight delayed and lost connection. 2 hours for rebooking"
Cons: "Transfer gate is too far away"
Pros: "See above"
Cons: "See above."
Pros: "Entertainment system very good ; crew very professional"
Cons: "Airline might have given warning of long long distance between connecting gates and need to undergo another security check. Also waiting area very cramped."
Pros: "Hope to make today's flight home! Time will tell."
Pros: "the communication was very clear, and the crew was very friendly"
Cons: "this flight delated almost 30 mins, but with clear communication. I just hope those people who need to transfer will make to the other flights."
Pros: "Good Flight. Left a little late but arrived a little early. Was surprised to get a cookie and free coffee, tea or water. Have come to expect to pay for even this little bit of refreshment - nice surprise!"
Cons: "Frankfurt Airport - Awfully long walk. We took a bus between the airplane and the airport when arriving and departing from FRA, with a long walk between drop-off and boarding spots. I had to wonder if the walk across the tarmac between the 2 airplanes would have been shorter than the walk in the airport?"
Pros: "Comfortable seats and pleasant crew"
Cons: "It was a short flight so no food was given out."
Pros: "Landed on time"
Cons: "Took 2.5 hours to even get water from the crew. Food was disturbingly bad (hot goo). Service was unbelievably slow. I've never seen something like this on a major airline. Shocked and disappointed."
Pros: "Efficiency, courtesy, professionalism."
Pros: "The service was excellent! ALL staff, great! Food, very good. Only complaint is too many people, 1 smaller planes would have been better."
Pros: "smooth flight, on time, professional and helpful, caring service"
Cons: "It was raining and cold and we were told to get out of the bus to board the plane, even though there were still many people trying to board the plane. Got wet in the rain on a cold morning before boarding."
Cons: "The lines for boarding are ineffective and take too long."
Pros: "The crew was kind, the flight was on time and alll in all was just as expected."
Pros: "The crew. The punctuality."
Cons: "40 minutes waiting clearance for boarding and then for departure, for a flight 45 minutes in duration..."
Pros: "The crew was so friendly"
Cons: "The 34 minute flight was delayed by almost 2 hours."
Pros: "Lufthansa crew very professional"
Cons: "More upgrade to be available"
Cons: "The Austrian airlines website is absolutely the worst and least user friendly that I've seen for an airline. I tried paying for my bags and it rejected half of the itinerary's bookings for no reason. It took a ton of clicks to get stuff done and I kept getting errors. Very limited movie selection."
Pros: "New dream-liner from Wew to ORD"
Cons: "I ordered Kosher food but they didn't have me on the kosher food list - I ended up not eating!"
Pros: "Crew was positively and smiling."
Cons: "Flight was 44 min late. Could have been on time"
Cons: "Staff is not friendly, does not offer assistance or ask if you need anything."
Pros: "Comfortable seat."
Cons: "Quality of red wine"
Pros: "None of them above I'm not happy at all"
Pros: "The wafer bar. Pilot had a good landing in high winds and snow."
Cons: "Nothing to complain."
Pros: "The crew was helpful with tips for Vienna"
Cons: "It was pretty cold on the plane, Entertainment , was not current on the movies selection."
Pros: "Flight was on time and we arrived on time Service was good and the crew was courteous and friendly"
Cons: "long layover before my next flight to Chicago"
Pros: "Both the Lufthansa crew and the well thought out layout of Frankfurt International made it a lot more comfortable to travel."
Pros: "Check in at gate easy and boarding on time. Equipment seemed modern and in good condition. No food or entertainment on short flight to rate."
Pros: "Overall it was a good trip and staff was helpful."
Pros: "The crew worked very hard to make sure we're comfortable. Water, snacks were provided often during flight."
Pros: "Great service on board the plane."
Cons: "Difficulty getting to flight"
Cons: "Let some people pass first even though they arrived after us and we al had same tickets (or gave preference for no apparent reason), I did tell thecgate agent and he apologized"
Pros: "Very pleasant staff on the plane and in the airport. Economy Seats are more comfortable than some other airlines. Food is good."
Pros: "The cabin and gate crew provided a very friendly atmosphere. At the gate, the staff were very efficient in getting passengers on board despite the 20-30 minute delay. During the flight, attendants did a good job making sure meals were on time and drinks were offered often."
Cons: "Since the plane clearly came from another destination, the cleaning crew at Vienna International Airport could have taken some more time to vacuum the floor and wipe down the surfaces in the passenger cabin of the aircraft."
Cons: "They lost my bag and refused to deliver it to my house once it was found. It is still at the airport"
Cons: "They lost my bag and refused to deliver it to my house once it was found. It is still at the airport"
Cons: "Food is appauling!"
Cons: "The airplane came late, delaying our trip. Despite that, the luggage would not come, and the claims office was ridiculous (despite of the destination being within 1 hour of drive from the airport, it took us 24 hours of our short vacation trip to deal with luggage). It seems that LH has these problems regularly, and they don't seem to care; I guess we'll have to try someone else to avoid suffering the same problem every time. The employees already knew the luggages are in a mess, and so were the claims. When taking LH, we have to accommodate luggage delay into our planning."
Pros: "The flight was comfortable and very timely."
Cons: "Very little leg room."
Pros: "Great flight. Was long but made nice by staff/crew and entertainment options."
Pros: "Boarding/deplaning quick Left on time"
Cons: "Food -too much starch Only chicken No breakfast Bathrooms were dirty"
Pros: "Crew was courteous"
Cons: "No information on delay given until boarded."
Pros: "Nothing! I ended up losing my plane ticket because of Austrian Airlines lack of empathy with me."
Cons: "First I lost my United Airlines flight because of security reasons. I checked in Guatemala but I was delayed at the Airport's security too long, it was beyond my control. Consequently I got to the boarding gate right when they were closing. Consequently I lost all my connections from then on. The United Airlines was very empathizing with me and my situation and they issued me other boarding passes at no cost. United Airlines suggested me to tell the Austrian Airlines about what happened and they were sure the Austrian Airlines would understand but they were wrong; no understanding on behalf of the Austrian Airlines."
Pros: "proff handeling of sick person !Othervise quiet and nise trawel!"
Pros: "Hi there, the gate for the flight was changed at the last minute and I missed the connecting flight from Frankfurt to Vienna. I was told by staff that there would be a 300 Euro fee, plus the cost of the next flight. This broke my heart. why I wouldn't I simply be put on standby and get on the next flight? I ended up travelling by to Vienna by train, over the course of the next several days. I am a lone woman with a developmental disability, travelling to Europe for the first time. It was very disappointing to be treated this way. Thanks for reading."
Cons: "I should have been put on the next connecting flight, rather than turned away to fend for myself in a foreign city."
Cons: "My father and I were seated in biz class but were unable to sleep because of a fan noise directly over our seats in Row 9. We complained to the attendant about it but she was unable to determine the cause. Many hours later, a different crew member identified the noise source and stopped it by simply flipping a switch. This disruptive noise could have easily been avoided but the ignorance of the crew member to whom we complained failed to solve it. By the time the second crew member identified the problem there was not enough time to sleep. This experience was extremely disappointing. We paid extra to fly business class so we could sleep, but this ridiculous crew error fouled our plans. We asked the crew to file a report about it and they did. Look into it. We expect a refund of the extra fare we paid, or else we will never fly Austrian Airlines again. I am an affluent person and I travel internationally 6 times per year. You would be smart not to anger me and lose my business."
Cons: "The seats were uncomfortable."
Cons: "The aircraft was very old and smelled badly. The toillets didn't work properly and were dirty."
Pros: "They had a yummy snack. And fresh veggies. With great coffee. And the host told us abou the history of a Vienna dessert."
Pros: "The seats on Austrian airline are very comfortable"
Cons: "Lufthansa lost my luggage for the first two days of my trip. It really hindered my ability to enjoy my first couple days of a fairly short trip to a new country"
Pros: "Everything was great! The staff was friendly and really tried to make our experience the best it can be!"
Cons: "The only thing I didn't like was that in one of the bathrooms, the sink was clogged up a little bit."
Cons: "Comparing with LOTPolish everything wasmore than better"
Pros: "Boarding was a breeze, although the flight was not full. Food was good, but as I dozed off during courses, they decided I was finished and took all my food and didn't offer anything when I awoke shortly after. (this will go in the 'didn't like' section as well. Bed was comfortable and comfy blanket and pillow"
Cons: "Crew was not friendly at all. Amenities kit was burlap sac with nothing worth keeping or using -- even the eye covers. Business class bathrooms had nothing to offer in the areas of hand/face creams. All there was were hand wipes and air freshener. (OMG! SERIOUSLY!?); a big difference from their partners (i.e. Swiss and Lufthansa). Crew was not present -- not only were they very unfriendly they were no where to be found. TV/video didn't work properly -- kept fast forwarding or changing channels on its own. The crew of course, was not concerned."
Cons: "Delay of 1 hour on a flight of 1 hour during lunch time and neither a snack during the flight."
Cons: "The website is a horror, particularly from an iPad. Trying to web checkin was an arduous battle. Obviously the consumer is the least important factor in the lack of managing the product. I avoid Austrian for that simple reason. Crew polite. Pilot informative."
Cons: "Plane rescheduled, left 55 minutes later than anticipated. I was already preparing for having my luggage lost."
Pros: "Made it there safely."
Cons: "Not much space in the seats on the flight especially for 10 straight hours."
Pros: "Smooth and fast"
Cons: "Friendlier crews"
Cons: "Klm is the best, even on a 40min they served small breakfast."
Cons: "A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great"
Pros: "KLM are our airline of choice. A great full-service carrier with impecable standards."
Pros: "The crew tried to be helpful but were equally frustrated with the ground crew."
Cons: "Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed"
Pros: "Customer care was super supportive"
Cons: "Inflight sandwiches"
Pros: "Excellent crew, good food & movie selection."
Pros: "very nice crew"
Cons: "my baggage was lost"
Cons: "The KLM crew are always great serving and treating you. Well above many other airlines."
Pros: "The crew and the timing were ok"
Cons: "The seats were uncomfortable"
Pros: "Crew was nice and pleasant"
Cons: "Flight very late"
Pros: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Cons: "The boarding crew was rude and unpleasant, the plane was boiling hot."
Cons: "Not being 1 hour late"
Pros: "Entertainment was amazing"
Cons: "Seats a bit hard"
Pros: "The crew"
Cons: "Seat comfort"
Pros: "KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful."
Pros: "quick/efficient boarding - good staff - good food - easy flight !"
Cons: "the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -"
Pros: "The flight arrived a few minutes early."
Cons: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."
Cons: "I have ordered Wheelchair for my parents which one of my parent didn't get it on Mumbai Airport. When they arrived on Amsterdam Netherlands Airport they were dropped to the gate assigned first and once the gate changed on the fly no body came to help them moving to the new gate assigned which was far away to walk. Nobody even came to tell them that the gate has been changed. It was because of my father's alertness they didn't miss the connecting flight and when my father asked help to members on airport none of them helped my parents and other 4 co passengers which also were on wheel chairs. It was so scary experience for them that they asked me not to book any more flights with Jet Airways. I won't recommend Jet Airways to any of my friends for their parents to travel to USA. I strongly recommend you guys to take a strict action against this. This is so unacceptable."
Pros: "The crew was really friendly."
Cons: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."
Pros: "Efficient boarding system, clearly signposted. Professional staff"
Pros: "Overall booking and airport was ok. Food was also actually quite good."
Cons: "A comfort of the seats... well its economy class in the end. Entertainment was just dreadful - small screen with visible pixels - I was unable to watch any movie."
Pros: "Seat 39A did not recline. The gentleman next to me spread his arms out a bit as he typed on his computer the entire way. So I did not get ANY sleep. Plus he got up at least four times."
Cons: "Except for the man next to me - great!"
Pros: "Crew was great, very nice"
Cons: "Not enough legroom"
Pros: "Snooth and efficiënt with a KLM service"
Cons: "No entertainment"
Pros: "Great food"
Cons: "I paid a top price for my ticket and expect the advertised amenities to work. Upgrade or replacement for entertainment system."
Cons: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."
Pros: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."
Cons: "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."
Pros: "Service, technology"
Cons: "Could not print by boarding card and was not allowed to board in Amsterdam"
Pros: "The food service was good and the flight attendants were friendly."
Cons: "The plane was very uncomfortable. The seats were small, you felt on top of the person next to you, and there was no leg room. I am a pretty small person- I can't image how uncomfortable all of the taller passengers must have been."
Cons: "Bag was lost"
Pros: "Very friendly and helpful personnel."
Cons: "Tiny old cramped plane."
Pros: "Ground staff at Manchester very helpful"
Cons: "Information on KLM website and flight status said 50 minutes delay and was never updated with the true status. 3 hours before we took off. KLM blamed the fog at Manchester but to be honest most other flights seemed unaffected. Put up in an IBIS hotel and fed substandard food and shitty hotel room with an Aircon unit that clunks into action every 30 seconds keeping me awake. It's external so I can't switch it off. Being given a 10 Euro voucher for food at the airport when most food and a drink will cost you 12 to 15 euros."
Pros: "Professional, welcoming and very friendly crew, well-maintained aircraft, comfortable seat and good food. Keep up the good work, KLM."
Cons: "Not much to comment on here."
Pros: "From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew."
Cons: "The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!"
Pros: "I really like the spaciousness, the plug ins and general service"
Cons: "I have a dairy allergy but had no option to prepurchase a dairy free meal. It made for a very unenjoyable flight as I couldn't eat anything they had. What was worse was after I told them of my situation they said they understood and had a meal that would do but there was cheese, yogurt, milk chocolate, etc."
Cons: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"
Cons: "Long stop over at Schiphol. Too Long!!!!"
Cons: "Flight delayed by one hour which meant I missed by train at Southampton by 10 minutes and subsequent bus connect home. Next bus would have been 2 hours later so 45 minute walk home from train station. Didn't bother with food offering, put off by that supplied from Hannover to Schiphol."
Pros: "No chargers or tv on planes"
Cons: "At Amsterdam we were told that our checkin luggage wouldn't be at Sydney!! Some low fat meals were terrible!"
Pros: "Speed, crew, and reliability."
Cons: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."
Pros: "The cabin crew were fantastic and funny"
Cons: "Tiny seats"
Pros: "leg room economy compared to KLM"
Cons: "full flight, no upgrade possible"
Pros: "We love the flight all the way"
Cons: "I missed my flight because of MU"
Pros: "A nice short flight"
Cons: "We had booked business on our flight to Milan, and it was extremely disappointing that on this sector they put us on the last seat in the back of the plane. There were plent of seats on this flight that had extended legroom. A bit of a mystery, why Westjet elected to put usin the last seats on the plane?"
Pros: "Quick and efficient flight. Crew very organized. Great language skills"
Airlines flying from Frankfurt am Main to British Columbia have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Frankfurt am Main to British Columbia
Masks required on board, masks provided on flights from Frankfurt am Main to British Columbia
Social distancing seating
Middle seats unavailable to book on flights from Frankfurt am Main to British Columbia
Testing for antibodies, testing for symptoms for flights from Frankfurt am Main to British Columbia
Waiving of change fees. Search flexible flights from Frankfurt am Main to British Columbia