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Bluetooth to use earphones with the onboard entertainment system failed. WiFi worked at least.

It was one and a half hour flight, however it was delayed for one hour, no bus running after getting off the C-Train,

Received an email a few hours before boarding that wifi and seatback entertainment would not be available. There was no explanation for this. We were served 1 x 20 gram granola bar as a snack (not even a full granola bar) which was really embarrassing. The crew was lovely (none of this was their fault) and the flight was successful, but the aircraft itself was falling apart on the inside. Overhead comfort control panels were worn and some were hanging out and non functional, This aircraft needs to be upgraded.

Staff were very friendly. Plane left on time and arrived on time.

The TV screen at my seat was not functioning for the entire duration of the flight. I informed a flight attendant about the issue, and I was told that I would receive a voucher as compensation. However, I never received this voucher afterward. I therefore kindly request to still receive the voucher that was promised to me.

The WiFi was down the whole flight, a flight that had no on board of any kind

Very good. The staff & flight crew were amazing. Flights was good, not issues.

No food on this short flight No entertainment, not even a USB to charge a phone or use a tablet.

Flight was late, then they kept us in the plane because the crew wasn’t available to let us out. So if you have a tight connection it will become impossible.

Excellence crew. Not even a pretzel offered on flight (food at a ridiculous cost was available)