Find cheap flights from Guatemala to Canada
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— Canada
18 Jun — 25 Jun1
Return
1 adult
Economy
From?
To?
Sat 18/6
Sat 25/6
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Good to know
Low season | September |
|---|---|
High season | November |
Cheapest flight | C$ 285 |
Average price round-trip | C$ 1,008 |
Good deal round-trip | C$ 980 |
Good deal one-way | C$ 374 |
Best time to beat the crowds (5% less expensive on average)
Most popular time to fly (16% more expensive on average)
Flight from Guatemala City La Aurora to Montreal Pierre Elliott Trudeau Intl
(avg. price over the last 2 weeks)
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FAQs for booking flights from Guatemala to Canada
Top 5 airlines serving from Guatemala to Canada
Scores according to KAYAK customer reviews7.9
AviancaOverall score based on 13612 reviews
8.0Boarding
8.0Comfort
8.2Crew
7.8Entertainment
7.4Food
Not losing my bags
Kayak. You have got to be kidding !!! Get on top of things. !!!1
Bad service
Cons: "Cheaper price"
Pros: "I loved everything abt this experience...from the check in, my one luggage at no charge, the seats were absolutely comfortable and for some reason they felt bigger than any other airline. The crew was professional and friendly...the plain was on time and I believe it arrived about an hr before scheduled."
Cons: "Not one thing...everything was perfect! Will never go on any other airline. Thank you!"
Pros: "The crew was ok, the seats just needed to recline a bit more"
Cons: "The crew gave the passenger across from me at least 4 glasses of liquor and he got drunk. This was an evening flight, the passenger was loud and I couldn't close my eyes and sleep"
Pros: "Nice and clean"
Pros: "the crew was great and very friendly."
Cons: "I wish my return itinerary hadn't changed, that was a bummer. going from 10+ hours to something like 16+ hours was annoying."
Pros: "the flight was on time"
Cons: "nothing"
Pros: "nothing, it's like a bus with wings."
Cons: "attention, food, entertainment."
Pros: "Good service from the crew and the boarding process was made quick and punctual."
Pros: "Easy check in, and boarding process."
Pros: "Nothing"
Cons: "Flight was delayed"
Pros: "The food"
Cons: "The personal"
Pros: "Food"
Cons: "I had to board another plane, and I don’t have my baggage. I was supposed to be in bogota at 7PM and arrived at 12AM on Christmas Day with my 1 year old baby and my 4 year old son. I am still traveling to my final destination without my luggage."
Pros: "Fairly comfortable seats, prompt service"
Cons: "Carry in bags were searched and we were patted down for some reason."
Pros: "Not good"
Cons: "Service"
Pros: "The flight was on time and the crew was nice."
Cons: "In a 5 hour flight, there should be personal screens to select entertainment options."
Pros: "Plane was new and you could charge phone"
Pros: "nothing to impress"
Cons: "for been in first class not receiving any kind of pleasure"
Pros: "Friendly crew, arrived earlier than expected. Offered to excellent assistance to my mom with the wheelchair"
Cons: "Food wasn’t good. During the stop in Guatemala didn’t change planes so had to wait for the maintenance staff to clean the plane before using bathroom. No water during stop and had to change seats"
Cons: "The 4 hour delay to leave Roatan"
Pros: "Smooth fly"
Cons: "Information screens with the wrong gate. Flight was late 40 minutes but nobody explain why and how long. Need more communication."
Pros: "Had trouble getting my boarding pass due to technical issues at airport and crew was super accommodating. Crew was delightful and even the coffee (much needed) was delicious"
Pros: "The planes were nice."
Cons: "I had to run in San Salvador to make the plane"
Pros: "The staff on the plane were extremely friendly and quick to assist when needed. Always checking in and making sure our flight was smoothly and we were happy."
Cons: "There was only one option for a snack on the way back after breakfast (Spanish quiche) and I wish there was another option for those that do not enjoy quiche."
Pros: "La atención y la comida"
Pros: "Todo bien."
Cons: "No tengo ninguna queja."
Pros: "This time we had individual screens for videos"
Cons: "Seats were saggy and small. Much smaller ok depth than the seats from bogota to Guatemala. Old plane. Schools be eriewe . Not worth business class."
Pros: "I liked the food and caring staff."
Pros: "the TV!"
Cons: "the food and the selection of movie"
Cons: "The flight was delayed so they put me in another flight. When I already had the confirmation, the people at the counters said I could not fly because the flight was oversold. I had to complain strongly and asked to see the manager. Finally I was able to fly, but after much arguing and stress. Poor experience."
Pros: "Service Departure on time Entertainment"
Cons: "I have no issues"
Pros: "We left early and landed early. Nice staff and attentive. Snacks. (better get rid of the terrible so called barittos-they were awful. Cookies not bad and the snack. Stick to the sandwich and be sure to have extra mustard and mayo and option. They both are terribly dry. Very far from JetBlue-but nice airline and service."
Cons: "Read the first."
Pros: "I liked that we got food."
Cons: "After receiving my luggage in Los Angeles, I discovered that they had broken the zipper of the bag and also the lock in the bag. They also took from my bag gifts I had bought for my friends (lighters with their name)!!"
Cons: "Flight was delayed."
Pros: "Staff help us tho resolve some troubles with wrong name on check in."
Cons: "Wrong name in check in on line"
Pros: "The flight is meant to move tourists from the capital to the Tikal area."
Cons: "The airport facilities."
Pros: "We just spent the last 3 weeks in South America including Peru, Ecuador and Galapagos. We took a total of 9 flights with Avianca including a couple of 50-55 minute connections. Flights were consistently on time and service was great. Amazingly, our luggage made it too despite the short connections. Service was very good. The crew was pleasant and they were always serving drinks and food/ snacks even on short flights although food is usual coach fare. All in all a very positive experience. Most of the North American airlines could learn a thing or two regarding punctuality, service and baggage handling."
Pros: "Same as above."
Pros: "Nothing"
Cons: "Canceled our tickets. Staff was slow and rude. Waiting from 3:30am to 7am with 2 young kids to get a resolution to the problem."
Pros: "No delays, nice staff"
Cons: "really small plane"
Pros: "Nothing"
Cons: "Worst costumer device I had my luggage robbed and they did nothing about it"
Pros: "Helpful crew. Flight was not full so lots of room"
Cons: "Price was high"
Pros: "Overall it was a good flight."
Cons: "There was some delay in boarding. In addition there was some confusion as to what gate we were to board. We were told to be at Gate 15 and there was a display saying that our flight was leaving from there so we had every reason to believe that that was indeed the boarding gate. It wasn't until much later that we founf out that we were at the wrong boarding gate and that we were boarding out of Gate 14."
Pros: "Great experience"
Cons: "Wasn't much I disliked"
Pros: "Flight arrived early, very professional crew"
Pros: "The service, crew overall everything good airline"
Pros: "Everyone is always very friendly and flights are always on time, I've flown first class and economy and they treat you just as friendly! No problems with my bags or anything"
Cons: "Nothing!"
The usual delays and of course our luggage never made it to our final destination.
My husband and I LOVE DELTA SERVICE… the crew, everybody are so nice…
Cons: "Love flying Delta superb customer service"
Pros: "Comfortable seats and the plane was not crowded."
Cons: "Wheelchair for my mom was not at the gate in Atlanta, she had to walk and we had to still check immigration, customs and reroute our luggage."
Cons: "Again all was perfect"
Cons: "Well if my future father in law was on the flight it would have been wonderful, but he passed away July 7th, and I did get refunded, and we are mourning his loss and keep getting notifications about the flight and emails which makes it very difficult mentally. So it would be nice if Delta would get their process of refunds especially when it's a death to maybe not get notified. I was the one that purchased the tickets for him in April."
Pros: "Very nice plane"
Pros: "The crew was amazing! The plane ride was smooth!"
Cons: "You should load the plane from back to front since everybody exits the plane from front to back. It is simple school bus rules"
Cons: "flight left without 1/6 of the passengers. ¯\_(ツ)_/¯"
Pros: "Flight was on time and boarded and de-boarded quickly."
Cons: "Video entertainment system did not work at first and had to be rebooted."
Pros: "Ok"
Cons: "So uncomfortable with tiny seats"
Pros: "Everything..."
Cons: "Brighter, kinder and nicer faces."
Cons: "Provide earphones or headphones"
Pros: "Everything except the delay was fine, not extraordinary."
Cons: "7-hour flight delay. If this was a European flight we would have been entitled to at least $250 for our inconvenience. We were not offered anything to compensate us for a 7hour delay, which was ridiculous."
Pros: "Nothing"
Cons: "13 hour delay"
Pros: "Good service great aircraft"
Cons: "Takes along time to get off airplane with everyone getting their bags from the overhead bins"
Pros: "Nothing three hours late I went to dc and then took the train"
Pros: "The crew were nice."
Cons: "We could have used more legroom between the seats."
Cons: "They were delayed. They wouldn't let us keep our checked sized bags which slowed us down even more. Our next flight left without us while we were waiting for a gate to open so we could get off the plane. There were no more flights so we had to fly to an alternate city and rent a car to get home."
Pros: "Great crew, great entertainment, came in early"
Cons: "No delay"
Pros: "Never made the connecting flight."
Pros: "Crew was great (once they arrived)"
Cons: "1.5 hour delay added 5+ hours to our travel day. Not fun..."
Cons: "Departure delayed by 1hr30"
Pros: "Delta employees are a cut above American AIrlines and I have to say everything went very well with the flight. THe last flight I took on American went horribly wrong and it was not even completed."
Pros: "I was very impressed with the flight attendants. They were very pleasant & very attentive to the guests. The premium seats were very comfortable. The only disappointment was the chicken dinner but the ice cream dessert & refreshments were wonderful."
Pros: "Very friendly gate attendants helped us fix the problem that our frequent flyer number had not been entered on the boarding pass. This may have been because of the booking co., Just Fly."
Cons: "Would have liked more seat options, like when I book on Delta's website. Didn't have enough advance warning."
Pros: "El cumplimiento de vuelos"
Pros: "As usual great staff and awesome entertainment/connectivity"
Cons: "Due to weather & maintenance flight was delayed for IFR release & fuel temperature gauge issues. Staff was very helpful. Would have appreciated a drink voucher. Some unprofessional passengers took their frustrations out on the flight attendants."
Pros: "At the counter the staff is friendly, nice."
Cons: "There is no one to organize the lines to the self check in on the computers, basically a mess, nobody knows how many lines are there."
Pros: "The seat was comfy foe the whole 20 min flight"
Cons: "You delayed my flight . Missed my connection and got.stuck at the airport for 6 hours . Now I have to miss work tomorrow"
Pros: "On time."
Pros: "How nice and gentle they were."
Cons: "Long waiting lines."
Pros: "Nice flight attendants on this flight."
Pros: "I was rerouted."
Cons: "No one would reissue me a ticket for the next flight. Delta and West Jet kept saying the other company should do this, and in the end no one did and I had to purchase another ticket."
Pros: "The flight attendant in Delta Comfort/Main Cabin was very nice and made for an excellent trip. Smooth ride and on time. I like that!"
Pros: "No complaints. A puddle-hopper to a yes."
Pros: "All that one would want."
Pros: "Smaller plane, aisle seat with a lot of leg room (5c), smooth flight"
Cons: "Shorter flight so no snacks/drinks were served, although requests were fulfilled."
Pros: "El personal abordo muy amable llegamos a tiempo"
Cons: "En el ahereopuerto de guatemala para chekiar las maletas siento q nesesitan mas personal estuve una ora y quince minutos para poder chekiar mi maleta"
Pros: "Comfortable seats and incredible kind staff"
Cons: "No food, drinks, or entertainment. But it was an extremely short flight."
Pros: "Fast as always. Very professional"
Cons: "Inwasny aware my small pocket knife wouldn't be accepted at the airport even though it has been cleared before and the staff was a bit rude about it.the food"
Pros: "Everything up to departure. Sat in line for almost an hour."
Pros: "on time. easy no issues"
Pros: "Crew remained positive and apologetic for the long delay."
Cons: "Lack of notice that there was no Pilot, maybe let people know so we can be less stressed about leaving as well as arriving on time when others depend on you to."
Pros: "The plane didn't crash."
Cons: "Everything! Flight late, seats to close, worst customer service in the skies!"
Cons: "No opportunity for seat selection. Seat didn't recline, no blankets available so whatever part I couldn't cover with my jacket was cold from floor up (so no ability to control source), so no sleep, bordering on hypothermia. Seatmate was huge and continuously overflowing into my space (even though he suffered more than i did). Will endeavor NEVER to fly any flight involving Delta again."
Cons: "No westjet checkin area and no signage. Staff didn't know what was going on."
Pros: "The crew kept it together even though the situation was stacked against them."
Cons: "The plane was really late, changed gates a number of times and switched from one terminal to another then back to the original terminal again. My understanding was this flight was a mess the previous week as well which says that something needs to be fixed. The temperature on the flight fluctuated back and forth from too hot to okay. You get the picture."
Cons: "Delta connect carrier not good for comfort seating and service. Would not fly them again. Would go to another airline iinstead."
I travel with a Service Dog. Have a relief area please on both sides of security. With fake grass got the dogs and washing area so it will not smell of hog urine.
Pros: "Yes the crew was good"
Cons: "For me all was ok"
Cons: "Not being delayed and staying 3 days in Panama"
Pros: "The Punctuality"
Cons: "No comments"
Pros: "Micha esoera en la linea de chequeo"
Cons: "Y el personal es pesado"
Pros: "On time and good flight"
Cons: "Food"
Pros: "I asked to be seated next to my travel partner at check and was told it was done. But I ended up in the last row and he was in row 17.....So much for being a frequent flyer on Copa. Plus there was no over head compartments in the back of the bus for carry one. The staff was not truthful not helpful."
Cons: "Much better treatment especially since I have Copa frequent flyer miles. The hombre that cheed me in did not try to seat my partner and I close."
Pros: "Quick and easy boarding process. Hassle free flight."
Cons: "The chicken wrap was terrible!"
Cons: "Flight was delayed and airlkne system was down"
Cons: "Blankets could have been clean. Crew could have been nicer, flight could have been without constant turbulence."
Pros: "Fast flight"
Cons: "Check in process of copa was terrible. Check in clerk and manager wouldn’t let me take my stroller and check it at the gate. Had to leave it outside of the airport. Traveling with 2 small children."
Pros: "Flight was great and crew was very nice as usual."
Cons: "When I got to Guatemala I was told I couldn't check in unless I had a ticket leaving Costa Rica. I have never had a problem with this in the past. I had to have someone purchase a ticket last min out of costa Rica so I could check in. When I got to CR they didn't even ask me for my ticket or proof"
Pros: "Great crew and service"
Cons: "Entertainment is the same as three weeks ago when I flew the same route with them."
Cons: "Tuve que comprar otro boleto porque no aparecía mi reserva"
Pros: "Excellent airline. Best to connect the America's."
Pros: "Que el avion era de 2 filas conn2 lugares"
Cons: "La comodidad.. Son muy estrechos..."
Pros: "Everythng"
Cons: "Nothing"
Pros: "that 2 people didnt show up and was able to spread out and sit in a different seat."
Cons: "that they ran out of food by the middle of the plane. I was only offered food I was allergic to."
Pros: "Boarding process and crew service were ok"
Cons: "Comfort and entertainment could be better"
Pros: "An online departure, good service, and ontime arrival"
Pros: "Atención muy buena y cómodo el avión"
Pros: "1 checked bag plus 1 carry on and 1 personal item included in economy ticket. Orderly boarding."
Cons: "Bellow average food but at least its free. There is no entertsinment system at all. No video monitors and no power ports."
Pros: "All the crew in CR and Guatemala were very courteus and professional."
Pros: "The attention and service"
Cons: "The price, I like to flight in this line but some times I can’t afford the price"
Pros: "Take off on time"
Pros: "Friendly staff, clean and comfortable seats and good food!"
Cons: "Two out of our three flights had no onboard entertainment."
Cons: "movies?"
Pros: "Flight was on time. It was my connection flight, arrived from Mendoza ARG and continued to Toronto. In Mendoza I got boarding pass for second leg of flight (Panama - Toronto) with the gate number and boarding time. Everything was correct, not even gate number changed. Plane was new, crew OK, food OK. It was a pleasent flight."
Cons: "Nothing."
Pros: "The convenience of taking two bags without paying extra"
Cons: "Small leg room space"
Pros: "quick and easy"
Pros: "Service."
Pros: "I've always had a great experience when I travel with Copa!"
Pros: "The flight was cool, i loved not having to get down the airplane in Costa Rica to conitnue to Guatemala."
Cons: "It was freezing, and they didn't offer blankets just while we were on the plane."
Pros: "All was. Ganythingood"
Cons: "Nothing"
Pros: "Good. Everything went well"
Pros: "Everything but I will never travel on COPA again and have warned everyone on facebook and the internet why.... because you require and exit ticket out of Guatemala. What if I am traveling by bus, by car or by boat?? Guatemal immigration does not require this. I have friends with immigration and I have confirmed this.....Show me the law that is enforceble.....Please"
Cons: "Why do you require an exit ticket out of Guatemala on my return trip. I flew from Columbia to Guatemala with plans to leave Guatemala by boat last year and had to buy another ticket only to cancel it later. I talked to Immigration in Guatemala and they say there is no reason for you to do this. I just returned from Panama and was asked for an exit ticket from Guatemala again. I have warned all of my friends to travel with other airlines other than Copa only for this issue. I will never travel on Copa again until you fix this."
Pros: "Overall the staff where great and respectful."
Cons: "Seats can be uncomfortable on the back and neck."
Pros: "Copa allows two bags of 50 pounds to be checked along with carry-ons. They provide a full meal on each flight (at least that we've been on). The crew is accommodating, even providing more than one drink. The chairs are fairly comfortable."
Cons: "The headsets didn't seem to work. Someone broke their headset connector off in the receptacle in the seat."
Pros: "They give you actual substantial food!"
Pros: "2 free checked bags, and hot sandwich and drink in coach"
Cons: "Can't think on anything"
Pros: "Friendly crew, good food."
Cons: "Cheap earphones provide very bad quality of sound. I barely could hear anything. I had to use my personal earphones."
Pros: "Excellent service"
Cons: "I arrived late because of work to the airport but i still was on time and they didnt let me check my bag"
Pros: "Todo excelente"
Pros: "great service"
Pros: "Vey accurate time"
Cons: "The web checking was a bit slow"
Pros: "The service and employees"
Pros: "Staffs were so kind and professional."
Pros: "Everything moved smoothly"
Cons: "Nothing particular"
Pros: "all was good except few personal feeling. thou i didn't receive my luggage at the Toronto airport. i don't think this has any thing to do with the efficiency of the airlines, as the connecting flight was delayed due to bad weather."
Cons: "-one of the crew member was kinda disconnected with friendly and smiley face, which we always like to see in our hostesses. -food choice was not available by the time cart reached the middle of the plane."
Pros: "Good service for a short flight. The web check-in is very helpfull to avoid the long lines at the airport."
Cons: "A little bit overprice for a short flight."
Please do not travel with Aeromexico if your destination is not Mexico. The problem is that Mexico requires passport checks for transit passengers. The lines were huge when I arrived and I waited 2 hours in line to have my passport checked and then by the time I arrived to the gate the boarding for my next flight had already started. AM plans are generally very old and poorly maintained. When my flight to SFO was about to take off the cockpit cabin door was thrown open. The entertainment system didn't work. the buttons for light and call button didn't work and I was in business class. I will do my best to avoid Aeromexico in future.
Pros: "Newer plane"
Cons: "Staff didn’t say much. Was warm on board. And quite late"
Pros: "The crew was amazing, very respectful and very timely."
Cons: "My experience with Aeromexico was excellent. The snack and drink sets them apart from the other competitors. No delays, and friendly staff."
Pros: "El avión estaba súper limpio y en excelentes condiciones"
Pros: "Crew was ok"
Cons: "The flight is usually 3 hours it took 4 and a half . Don’t know why Capitan didn’t mention a thing"
Pros: "US based airlines should take a lesson from AeroMexico - reasonable prices and the services we used to receive without additional charges: snack, food, 1 bag checked without fee, leg room! Thank god I Iive just south of Vancouver and can floy out of there instead of an American airport with greedy American-based airlines."
Cons: "I am completely satisfied with my experience"
Cons: "My baggage got destroyed and they did not wanted to refund it. (I am not sure if it was the correct flight). I submitted a claim but thet rejected it."
Cons: "Flight was delayed 1he from Guatemala and flight from Mexico was canceled."
Pros: "No"
Cons: "Be on time,safety, and honest"
Pros: "Crew"
Cons: "Food, entertainment"
Pros: "Nothing at all, we were left in Mexico with an under 2 years old boy. Reason, apparently we were late but we were not and simply Aeromexico probably oversold tickets and put others in our seats"
Cons: "To resolve our problem. Supervisor was so disrespectful and treated us so badly we had to get ao mad at them so we could get at least a hotel to spend 17 hours until our next flight which they wanted to provide"
Pros: "The crew was amazing. Made my mom feel welcomed and special."
Pros: "Love the crew. Full meals. And early arrival!"
Pros: "I got home and the price was right."
Cons: "The seats are uncomfortable and my tailbone hurt. The food was bad. I lost my personal earphones, asked flight attendant for plane earphones and he did not bring them. I had to get up, go to the back of the plane and pick them up in person."
Pros: "The crew was very nice and the seats very comfortable (we traveled in business class)."
Cons: "We'd like to receive a couple of food options instead of only one. For example this was an early flight and the offered only fruits with yogurt for breakfast when they could've included an omelette or bread with ham & cheese."
Cons: "Entertainment selection was mediocre."
Pros: "Seats not with big space but ok for a two hour trip. Crew attentive and very nice."
Cons: "Boarding. Riding on a bus before having access to the airplane is not comfortable. Can Aeromexico not afford what other airlines do? Food is just ok. A cold croissant is a poor example."
Cons: "Flight delayed. They were moving us from door to door. My connecting flight was delayed too. The flight was supposed to leave at 1am when ended up leaving and hour past that plus a lot of children were traveling in that flight and I don’t think it was okay to be moving all these families around from door to door. It was 2am this children needed to be sleeping on Thebes plane that was supposed to leave at 1am. Really disappointed."
Pros: "The cabin was kept quiet, dark and orderly for the night flight."
Cons: "Same as above. The seat in economy is truly an endurance test. No way to go to sleep."
Pros: "Everything! From check in to boarding it was smooth"
Cons: "Don’t have anything to say I didn’t like it!"
Pros: "COmfortable seats and great staff. Food was the most bland that I have experience on Aeromexico but they all can't be home runs."
Cons: "Entertainment system had malfunction and was down for half the flight. Leaving me halfway through a film (pet peeve)."
Pros: "Love the comfort and room of the seats. A plus to have charger station in your seat"
Cons: "Staff not so friendly. Not giving us enough attention"
Pros: "Very nice flight attendant"
Cons: "Nothing"
Pros: "Was all good even saw a couple get in the toilet for the mile high club!"
Pros: "Flight had no major inconveniences or mishaps."
Cons: "Paid $150 more for AM Plus. Not worth it."
Pros: "How they offered food and snacks and drinks crew was friendly"
Cons: "Boarding took a bit long but other than that everything was perfect"
Pros: "Mileage was credited to my account of SKY TEAM immediately. Many movies are available."
Cons: "The shelf between two seats were not clean. I asked a young steward to clean the shelf. He cleaned it later."
Pros: "Good hot meal"
Pros: "Fast boarding, decent seat space (AM+), fast, courteous staff"
Cons: "I paid $14USD for internet assuming the USB charging ports worked, only to find that they did not, getting only 15 minutes of my 6 hour flight!"
Cons: "It was too cold on the plane."
Pros: "Overall planes were ontime Staff pleasant. Tv entertainment was certainly adequate"
Cons: "Food was terrible Both trips a bun with mystery meat and cheese And a pudding on the side My last overnight trip my seat didn’t recline making sleeping almost impossible"
Pros: "costumer service"
Cons: "The way they operate now where you have to pay for checking luggage and that we depart 30 minutes late and Apparently Aeromexico is been having problems with the tickets they don’t work when you go to the scanner and you have to go back and print your boarding pass that’s a problem because you have to start back in the line"
Pros: "Food and drink offerings, the staff were professsional and courteous."
Cons: "TSA was a disaster, which is no reflection on this carrier but that experience tainted the trip. The plane seating was not comfortable. The entertainment offering was dated and deficient. The food option was sandwich or no sandwich."
Cons: "Delayed hours, both on my flight to Managua and from Managua. Going through customs and having to pick up your luggage and the go back through security is annoying. What do they think has changed since the last security check? The seats are small if you have long legs. The food is not good, but I guess what airline's is?"
Pros: "Crew was very nice, lots of movies and kids shows to choose from on the plane"
Cons: "Flight delayed, missed connecting flights, very little communication about delays etc. Terrible turbulence for 3 hours, food was not good at all. Don’t eat breakfast"
Pros: "The crew was very nice."
Cons: "The screen at my seat did not work. Nobody told me why or mentioned it to me. While I was sleeping a flight attendant took away my tray of food before I was finishing eating."
Cons: "Having to check in my carry-on because the plane is full. Lost a meeting because I had to wait for my bag at my final destination."
Pros: "I like that they came by for drinks and again for coffee."
Cons: "We took off nearly 30 minutes late. The seats are pretty small for a tall person. Food was a piece of bread, cheese, apple sauce, and chocolate. That's it. No in flight entertainment at all."
Cons: "Stated "free wifi" on plane by the door entrance. But once seated and trying to log in. You have to pay. So it is not "free" In my opinion that sigh is false advertising."
Pros: "Airline was on time Smooth takeoff and landing Flight attendants efficient Snack provided was okay for the the three hour flight Airline let me check in my luggage 6 hrs before flight Lugguage was at final destination"
Cons: "I didn't like that Aeromexico didn't want to change my flight I had an family emergency and they don't care they just told me they cannot change my flight at all"
Pros: "Help from attendants"
Cons: "Too crowded"
Pros: "i like everything"
Pros: "Crew was very friendly we got through customs quickly in Mexico. I like the fact that they gave us food and drink."
Pros: "I loved the fact that I never used this airline before and I'm so amazed they were on time and even before schedule, thank you kayak and thank you aeromexico!!"
Pros: "Crew was friendly, good overall flight"
Cons: "Please offer a vegetarian food option. Many people would enjoy it. It's healthier, tastes better. Simple veg sandwich or bowl of rice and beans? There are many options for a simple vegetarian meal. Only option to eat is white bread with a piece of processed meat. People take it but many people would love another option"
Pros: "Great customer service and nice flight"
Cons: "It took a while to board"
Pros: "The Flight was on Time , good crew , good Food"
Pros: "One team member per airport was halway nice"
Cons: "I called aeromexico 3 times in last month to get special meal. They said they cant over phone. Not over internet. No where. get to my flight without a meal. No voucher even when i said i was allergic. No money for bag of chips. Worse than being mean, they lied and said nothing cN be done. Like it was 1930s wihout a massive food court. Ask them to call ahead to next flight, they said they need 48 h, disregarding what i said about my calls a month before NOR aplologising OR being nice abiut it. Everything was someone else's fault or a 3rd party that had nothing to do with aeromexico. Whats the point of paying for a flight if the airline doesnt care 2 shits about you? ???"
Pros: "Meh"
Cons: "The airline reps were not very nice and they kept changing the gate"
Bring stawler to flight door Check in bassinet seat for my infant Not lose my laggage
Check in at the Heathrow BA could have been more organised. At G check in BA had 8 open for World & Europe with a steady flow of about 15 in line where as regular check in was 9 open. I counted 9 rows 50, that 450. I spoke to a BA person that they could have changed the ratio of checking to reflect the amount. All in all with Covid it worked out ok even though plane was 50 min late. Glenn
Not happy with kayak Flight was canceled. I was supposedly rebooked per kayak At the airport I was not even in the system Also I paid for premium economy but was placed on economy Never again kayak
Cons: "Nothing!!! It was a great flight!!!"
Cons: "Continues the use of entertainment tv program during the delays - take off was delayed, descending was delayed and parking was delayed."
Pros: "Crew worked hard to keep to time and make passengers comfortable."
Cons: "Boarding gate crowded."
Pros: "Again staff at mobility assistance were excellent! We were late leaving and pilot made uptime.They really seemed to care about passengers"
Pros: "Flight was on time. Crew were professional and courteous. Seats were fairly comfortable ( though one was broken)."
Cons: "Could have been a bit more room - was slightly squashed. Disappointed to have to pay for tea. Porridge from M&S on flight was horrible."
Cons: "When allotting seats to seniors, BA could have been more considerate and not placed them in middle seats"
Pros: "Crew, food"
Cons: "I had to pay for the luggage. I thought it was included."
Pros: "The staff was very friendly, professional and personal. Had a great seat with extra leg room and the washrooms were always clean. The staff were generous and prompt with the food and beverages and very accommodating."
Cons: "It was a long haul flight so the seat got a little uncomfortable near the end."
Pros: "Flight was smooth"
Cons: "I upgraded to business class and the seat felt like a cage. The flight attendants were much more interested in talking to each other than helping a paying customer. Terrible customer service with bitchy attitudes from a bunch of men."
Pros: "BA is reliable in many respects. 1- Timely 2- Friendly staff 3- Decent food served in a timely manner 4- In a BA flight, you know exactly what you get"
Cons: "The airlines are pushing people to upgrade with those ever shrinking seats. I had a slightly above average size gentleman seated next to me and the seat was so tight he had to totally take over the shared arm rest and our shoulders were rubbing most of the time. That's not a way to spend 9+ hours"
Cons: "Delayed 30 minutes"
Pros: "Arrived early"
Cons: "Arrived pm from manchester stayed in hotel at heathrow to fly out following day to Basel at 8am. BA would not check bag all way through. Seems they only do this at Gatwick. Poor service from Heathrow/BA"
Cons: "Left standing 30 minutes during boarding process. All food and drink for sale only. Even a glass of water. No entertainment. Seat barely large enough for small person. No immigration cards available on the flight."
Pros: "Not much. Even magazines were not available for 2 last raws."
Cons: "Even magazines were not available for 2 last raws"
Pros: "Comfortable seat, great food and service. Very quiet and smooth ride on the upper deck of an A380."
Cons: "Worst issue was the noisy baby at the front of the cabin - no airline seems to have a good solution to this problem!"
Pros: "Poor"
Cons: "Air vent was dirty and dusty. The seats were unconfortable"
Pros: "Crew are really the highlight. Food and seats are good in business class."
Cons: "Boarding was a bit chaotic. Passengers were bunched up outside the departure lounge - not sure if there were lines or not. Got sorted when we got into the lounge."
Pros: "We slept the entire flight since this was the second leg of our journey."
Cons: "Plane departed 40 minutes late even though we were on board in time. Congestion at Heathrow was the problem, but this was not a problem for us since we got an extra 40 minutes of sleep."
Pros: "Good staff and food"
Cons: "Seats could have been better"
Pros: "Efficient boarding."
Cons: "No complaints"
Cons: "Service was incredibly slow Seats were tight No USB port or charger Tiny entertainment screens Forced to check laptop despite this not being a standard with any other airline for the same route"
Cons: "Crew didn't reach middle of plane with Food & Beverage. Lots of fussy/serving of premium passengers but economy not really looked after. Was bashed into 3 times by same member of crew walking up aisle and not once apologised."
Cons: "Service is awful, last time I or my family using ba"
Pros: "Flight left Seville on time, and landed 10 mins early. Friendly crew. Marks and Spencer food available to buy on flight. Reasonable vegetarian options available - thank goodness. Didn't have to pay for extra leg room in exit aisle - probably because no-one had bought them when I checked in at airport. Would definitely recommend."
Cons: "Only downside is crew member in Seville at the airport gate could not be understood. She spoke English with such a thick Spanish accent and intonations that no-one understood what she was saying on the speaker. She also sounded as if she was arguing, as opposed to inviting us on board in a welcoming and orderly fashion. Although at times funny, it ultimately translated into a lot of noise on her part, and a headache on my part."
Pros: "Pilot was great in bad whether."
Cons: "Pork sausage for dinner, we couldn't believe it!! Not a enough food provided to the flight so we got what was available. Our first family vacation to Europe and had a awful experience for my family."
Cons: "I ended up being rerouted to LA!"
Pros: "The quality of food let it down but crew cheerful and helpful throughout the flight!"
Cons: "Not good enough to let back of plane consistently have no choice of food because it has run out. Maybe alternate end of plane you start service to avoid this happening."
Cons: "I missed my flight from Barcelona and when talking with BA customer support they were extremely unhelpful in helping me find a return flight to get home to America. In the end I was offered almost no help and had to buy a brand new flight via American. I loved my flight TO London on BA, it was fantastic but the return experience was a nightmare. Can I look into a partial refund on my ticket since I never caught the return flight?"
Pros: "Guy in the middle next to me had specifically requested and did not receive an aisle seat. He was 6'4" and 315 lbs and did not fit in his seat, spilling over into mine. I have never been so uncomfortable on a flight in my life."
Cons: "No. Space."
Cons: "Old 747 minimum space in coach. Not a very clean plane."
Pros: "It was on time and transfer was easy"
Pros: "The staff helpful and quick to respond."
Cons: "The incredibly uncomfortable, too narrow, too cramped seats with immovable armrests. Awful!!!"
Cons: "First class had three seats, but the middle one was not used. I expected actual nice big seats, and a video system."
Cons: "Check-in... Long long lines to check in was terrible."
Pros: "The Chief Purser came over to apologize. At the end of the flight, the Captain came to me to apologize on behalf of the airline. (Too little, way too late.)"
Cons: "I am handicapped and the jetway was broken. British Airways took a bad situation and made it worse! Obviously they had no contingency plans and the gate agents just wan't to avoid any responsibility and started blaming the poor man who had been wheeling me all over the airport. ONLY BRITISH AIRWAYS WAS AT FAULT FOR THIS. Eventually they put me on a lift several gates away and then loaded me onto the platform lift of one of those catering trucks that deliver food to the planes and drove me to my plane. The plane door was shut and they had to bang on the door to have them open it and let me board. As a result, I personally delayed the flight (officially) 28 minutes; in reality about 40 minutes. This was one of the most embarrassing and humiliating experiences of my life; to be loaded on a plane like freight!! Is this how British Airways operates??"
Pros: "Because of the cabin crew strike the old biddies pushing the trolleys were smart enough to give the passengers double the quota of wine to keep us quiet so we didn't mind the slow food service. I had an excellent flight sleeping thru half of it."
Cons: "The audio provided by the ear buds provided produced very poor results, probably causes long term hearing loss."
Cons: "Ruse at check in"
Cons: "we're professional musicians who fly all the time with fragile equipment. the airline applied an overweight baggage fee (fair enough, normally) but their payment system was down. rather than waive the fee, we were made to wait an hour to pay 150 euros. after scrambling through security we narrowly missed our flight. rebooking took hours and involved going back through security all over again, having our equipment searched for the second time. when it came time to gate-check our guitars, the airline lost them. we wound up boarding our connection to JFK with no idea where they were. finally they turned up on the baggage belt. we would never and have never agreed to send these delicate items through general baggage. One guitar (50 year old gintage guitar) was broken in the process and another of our hard cases was damaged and needs to be replaced. Completely unacceptable from start to finish."
Pros: "The ground crew at checkin were friendly."
Cons: "The old aircraft that looked like it had seen better days. The old entertainment system that was jittery and crashed."
Pros: "Flight attendants are so very tentative and the pilot made numerous announcements. Great planes excellent service"
Cons: "--"
Pros: "Great crew good service, except a little unorganized at the gate. Best service I've gotten compared to other airlines I've experienced."
Cons: "Food was a little cold. Sitting in the middle of the row is the worst most uncomfortable in economy."
Pros: "I was seated on the upper deck of a 747 (63K) and had plenty of room. The cabin was quiet even though the plane was full. Service was excellent. I enjoyed the food. Cabin crew were great."
Cons: "The entertainment system was old and didn't have the selection of programs available on newer aircraft. Flight map was not at all detailed. Time for an upgrade BA! Boarding was a bit of mess. BA has so many different categories of who gets to board first that it got to be very confusing. People couldn't understand if it was their turn or not and people kept being turned away to wait their turn. It would be far easier if people were given a number from 1-5 like Air Canada and they call those numbers which are also printed on your boarding pass. I was flying business class and I think it a terrible cheek that they charge extra (in my case $129-$159 EACH WAY) to select your seat in advance. That's insane considering what I have already spent on the business class ticket. Seems like a money grab to me. I usually fly Air Canada, and this high extra charge will probably make me think twice about flying BA in the future."
Cons: "The low resolution screens and limited programming compared to other airlines and aircraft"
Pros: "Peaceful"
Cons: "Delay. Poor food."
Pros: "Pleasant flight crew"
Pros: "Great food."
Cons: "Not much space for a long flight."
Pros: "The food was good and free."
Cons: "I bought a ticket from British airlines but the first leg of the trip was with Vueling. The online check in at British Airlines sent me to Vueling but I couldn't check in with British. We had to stand in line at Vueling to check our bags and then with British Airlines to get Get the boarding passes for the other two legs of our our trip. The bags didn't make the switch. British Airlines found our bags in 2 days but 5 days later that's a week later the web check of our file says bags ready for Delivery and call help line can not talk to the airport to find out the problem."
COVID-19 information
Safety measures for airlines flying from Guatemala
Airlines flying from Guatemala have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Heightened sanitation
Daily cleaning, installation of cabin HEPA filters on flights from Guatemala
Mandatory masks
Masks required on board, masks provided on flights from Guatemala
Social distancing seating
Middle seats unavailable to book on flights from Guatemala
Pre-flight testing
Testing for antibodies, testing for symptoms for flights from Guatemala
Flexible cancellations
Waiving of change fees. Search flexible flights from Guatemala
Book cheap flights from Guatemala to Canada
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