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My ticket did not exist when I got to the airport. I had to book another flight and was still charged by Kayak

I would like to review the next flight from Toronto to Fort Myers as it was a disaster!!

Seats too small and too cramped, I have stomach cancer and I threw up after the flight . No advance boarding for disabled people. No aisle seats available for disabled people who have to use the washroom frequently. No space for cabin baggage for disabled people who have to carry bulky medications or equipment to use on the flight. Baggage rules and fees are ridiculous. I have been an aeroplan member for 30 years and I fly frequently, but from now on I will choose offshore carriers. .

taking our carryon and forcing us to check it through

Obviously the leg room...but I guess that's what business class would be ..expensive though.

I was very excited when we were to arrive 19 mins early . However that did not last long since there was no available gate and sat there waiting almost a hour.

Seats horribly uncomfortable. Air nozzles didn't work so very overheated.

Every person and every experience with Air Canada was excellent. All customer service was outstanding and done pleasantly. The notifications through their App were timely and informative. This airline shines. All other airlines should take training from them.

Better than usual. We’ve flown air Canada for years at least once or twice a year and used it to bring our Canadian American son back and forth from USA and Canada and Europe and we have had MANY bad experiences with late flights, missed connections, boarding issues, for almost 10 years. Just lots of bad experiences. This one wasn’t bad at all. It’s simply what we expected. Even though the first flight this time was 45 min late in leaving due to a maintenance issue, that didn’t mess us up. But all else was fine so we were pleased.

Lynda was rude and unhelpful. We asked for tea wiht a slice of lemon. She served us Coffee instead. When we spoke to her she made it seem as if we were lying. I asked if she would like to taste it and see - her reply was I don’t need to be rude. After this incident we were treated with subpar service for all beverages and food items after. We’re were purposely left out when they did garbage collection.