Great staff. Clean plane, but we were delayed for more than an hour due to maintenance issues and had to board another plane.
Overall a good experience, but no wifi available for free or for purchase and we got wet from condensation or other water source during descent.
It was a more comfortable seat don't get stuck in middle, makes for uncomfortable situation
So bad, flight was been cancelled due to aircraft problem, so ended up buying anothet ticket.
I’m so sorry, I can’t remember her name, I believe it was Dimpti. She was stellar, also a mature Asian flight attendant, lots of flowers in her hair, just as amazing! But literally the crew was AWESOME . Only downside is there weren’t any charging outlets. Maybe I needed to ask a flight attendant , but it would’ve been nice to have one easily accessible.
Older aircraft, no meal, only food was for purchase. Not impressed United.
Stuck on tarmac for two hours plus a 5.5 hour flight. Rude flight attendant. And no meals, not even for purchase!
I learned that seating towards the end of plane that a line forms for the restroom and people use your chair as a hand railing, bumping your seat consistently. I was seated in the aisle. I think that next time if I am towards the back row I would want to sit in the middle or window seat.
Boarding seemed to be organized bedlam. For what ever reason, preboarding took longer than 20 minutes. Made the plane 20 minutes late taking off. Luckily we arrived on time. Flight crew seemed very friendly. Only slight turbulence.
Our flights got changed from United to Air Canada and our purchased seats did not get transferred so we had to pay for seats twice. I brought it up with Air Canada and they stated I had to go back and chase it with United. The united seats were $21 Canadian each and Air Canada were $56 each so we have paid $77 for each seat. Very unhappy
I like the idea of a non-overnight flight to Europe.
The food was very good. I was nit expecting a meal on a red eye trip. I was pleasantly surprised! Plus we arrived a few minutes earlier than expected!
There was no food but a singular cookie for a flight that was over 5hours??? Yeah not fun I was starving and again super cramped plane and you guys need to get planes with screens too, WiFi is nice but common we need more
Service was okay except attendant over served alcohol to passenger and passenger got tipsy and made me uncomfortable
The plug in to charge our phones are all loose my block would not stay in!!
While I appreciated the food (it was unexpected), it was interruptive for sleeping. We paid extra for reserved seats, but when we checked in they gave us different seats. I had to call WestJet arounf 11:30pm the night before our flight to get this fixed. We were give seats in the emengency row to resolve the issue.
This flight was better than the first. Two of the flight attendants were wonderful at supporting m through nausea and vomiting through the flight. No tv, no food, very interesting. I’ve never paid for wifi (just the $3 chatting) until these 2 flights. This experience has changed my opinion on layovers. Idk if I’ll ever do one again
Agent checking me in was great. Plane was nice. Problem was with the handling of my fragile check in. They damaged my steel drum, waiting to hear back from them to see if they will take any responsibility. Think twice about travelling with something fragile, they don't seem to treat it any different than normal luggage
Entertainment was the only issue. I did not have app & not equipped to watch movie on my phone. Used to other carriers with access to a screen for viewing. Other than that, everything was fine.
Long flight - free food options not reasonable. Drinks fine. Good flight crew.
Flight got delayed But satisfied with the pricing of tickets
Flight operated by PAL. We boarded, and one engine started. The crew found some problem that could not be fixed. The flight was canceled. This run from yhz-bos is very unreliable.
Other than flights being cancelled and 3.5 hours late causing missed connections it was ok.
My ticket did not exist when I got to the airport. I had to book another flight and was still charged by Kayak
I would like to review the next flight from Toronto to Fort Myers as it was a disaster!!
taking our carryon and forcing us to check it through
no cookie/snack offered with beverage, poor leg room, shoulder room the best part about flight it left late arrived early
They were having “flow control “ issues in Boston per the overhead announcement by flight staff. So they boarded us, had us sit for several minutes l, then made their flow control delay announcement. Then pushed away and went and parked the plane with us on it, outlying of the way…. Were we darker for 1.5 more hours. 1625 departure became 1810, avoidably lengthening everyone’s trip, messing up connections and ground transportation for arrival. Poor.
Easy check in and boarding. Bags waiting for us when we got to baggage claim.
The way to the gate from the waiting area was a marathon, so pack light if you’re doing carryon. Overhead compartment is smaller than most on this plane. They seem to chronically run late due to their preceding leg.
