Find cheap flights from Halifax to Tokyo Narita Airport

Pros: "The departure and arrival times were good in order to sleep the night, and wake up in Tokyo refreshed. Cabin crew were fairly friendly, but not the Cathay of a few years ago."
Cons: "NONE of the business class center seats would recline. This meant in order to recline and get some rest, the crew had to dismantle your seat and release the locks manually. This meant the seat was in that position until time to land. So I had to make a choice to sleep or eat, horrible for CX."

Pros: "Comfortable seats in Premium Economy."
Cons: "Seat didn’t recline but moved to a vacant one to sleep. USB charging points didn’t charge my iPad."

Pros: "Professional and friendly Crew & the movies"
Cons: "Too cold, seats to narrow, food not so tasty."

Pros: "Delay"
Cons: "Don't delay"

Pros: "The seats are fairly comfortable, and the service was great."
Cons: "The economy seats are obviously not great. The extended legroom seats are still quite narrow, though the legroom is great."

Cons: "The sound at my seat didn’t work so I had a a 14 hour flight with no soundtrack. I watched one Japanese movie with subtitles and then gave up"

Cons: "Did not inform us of a flight delay until way after the flight time had past. Waited an extra to take off."

Cons: "I didn’t have a pillow."

Pros: "The seats were comfortable with enough leg room even in Economy class.The on-flight entertainment was excellent."
Cons: "I didn't like the food offered that much. Also, it seemed that the crew were not that good in coordinating among themselves and helping out passengers. There was not much option on drinks."

Pros: "Nil"
Cons: "A very old product in the CX fleet. The old exonomy seat is terrible. Service was not attentive. Entertainment system was not responsive. CX is definitely going downhill."

Cons: "The seat was a bit small for me, legroom a bit tight."

Pros: "The overall service is great for the airfare price I paid. Can’t complaint! That being said, I would definitely use Cathay Pacific again in the future for this price range."
Cons: "The smaller plane (and thus smaller seat) in the 2nd leg of 3+ hour flight. Food is OK, but I can’t complain for the price I paid."

Cons: "Too salty for the meal"

Pros: "comfortable seats with good leg room"
Cons: "Cabin crew did not offer much service. No coffee, tea or water offered."

Pros: "The upgraded seat to business class."
Cons: "Some staff still needs training, sinplying saying no, is not acceptable, finding a solution and working towards a resuloution is more acceptable. Better verbiage used, checking on food count making sure EVERYONE gets what’s printed on the menu. Asking everyone equally on the same roll is the rule of thumb."

Pros: "Every aspect was smooth and efficient."

Cons: "Gate change from 34 to 4 in hgk airport was too far."

Pros: "Food great, smooth flight. Helpful stewardess. Fairly comfy seats"

Cons: "Incoming plane was late so that there off departure schedule. Flight to HK was late as well. Bad luck or bad scheduling?"

Pros: "Not much, quick though"
Cons: "Plane is old, seats are terrible, hard awkward, strange seatbelt clunk of foam plastic, food was horrible, never saw the crew, it was hot, needed water has to go track it down, it was an overnight flight so not all the crews fault"

Pros: "The food was great The staff were lovely"
Cons: "Not being informed that I could check in online Having a middle seat More movie choices!"

Pros: "very accommodating, I don,t know that hand carry bags changed to smaller size now, they helped me checked it in for free. I travel to the Phillippines every year ,I will fly w/ Cathay Pacific from now on. THANK YOU"

Pros: "Print customer service and polite staff"
Cons: "Limited wheelchair availability"

Pros: "All"
Cons: "All"

Cons: "It was a long flight, and customer service not good."

Pros: "The vegetarian/vegan meals were very good for airline food. There was a great selection of entertainment options."
Cons: "One of the flight attendants who was assigned to my section, her name was Rain, was incredibly rude. Every time I asked her for a glass of water, she would sigh heavily and tell me to wait. Eventually, she stopped serving me all together and I needed to leave my seat and ask other crew members to serve my food. She was completely unprofessional and she made it clear she didn't like me, despite the fact that I was always going out of my way to be courteous. At one point, she walked down the aisle and stepped directly onto my foot, which was NOT in the aisle but under the seat in front of me. She didn't even acknowledge that she had stepped on my foot and kept walking. For a 14-hour flight, I was really bothered by her lack of professionalism. I will have to think twice before I book Cathay Pacific again."

Pros: "Boarding was orderly and efficient, the polar opposite of the mad rush that can sometimes happen when cabin crew don't take charge of the boarding order. Crew were courteous and multilingual. Leg room felt a bit better than average for an international flight. Food was very tasty. The inflight entertainment selection and screen quality was excellent."
Cons: "They managed to run out of the Western breakfast option (which I did not want anyway, but many British tourists had to make do with yoghurt and fruit due to unfamiliarity with congee). The entertainment system is controlled by touchscreen only. An elegant solution that is simple to keep clean, but you get tired of holding your arm up at eye level."

Pros: "Cathay Pacific offers terrific service and decent food. The entertainment selection was good. Sitting in economy is tough for 14.5 hours unless you’re in a pod."
Cons: "Seats were a bit cramped, not a lot of legroom. The overhead bin for the middle row in aisle 64 is smaller than other bins."

Pros: "The crew was very friendly for a change"
Cons: "When an aerobridge is used, boarding should be sequential to avoid pile ups. First the last rows should be boarded, and then the start rows"

Pros: "Cathy service"
Cons: "Amazing"

Pros: "crew great, food very good"
Cons: "flight also late taking off"

Cons: "Seat didn't recline"

Pros: "Boarding was smooth."
Cons: "Cathay Pacific needs to work on improving their cabin layout for B777. The inside is quite outdated."

Pros: "The crew service was very."

Pros: "Good leg room in coach. Comfortable seats."
Cons: "All good"

Pros: "All as expected - no surprises"

Pros: "The plane actually arrived an hour earlier than expected."

Pros: "Access to Cathay lounge. Went to the Wing noodle bar and coffee loft. Had a good bite to eat before boarding flight running 15 mins late. My request to have my meal service delayed was welcomed by staf."
Cons: "None experienced"

Pros: "Comfortable seating, good tasting meals, and excellent service!"
Cons: "My tray table was dirty...Given the quick flight change over it was not an issue. That's my only complaint!"

Cons: "After a stressful 15 hour flight from San Francisco, my connecting flight to Tokyo was delayed by an hour and a half, which is something I'd like to avoid in this long of a flight."

Pros: "The food"
Cons: "seat did not recline."

Cons: "I was at the window seat. They weren't really paying attention to me when they bring water or collect the trash."

Pros: "Cathay had agent waiting for me at my landing gate and guided me through the change of flights and led me to the proper gate for my new connection. They were very customer service oriented."
Cons: "Flight was late into Hong Kong and I missed the connection to the United flight to San Francisco."

Pros: "Flight attendants were great."

Cons: "Economy's seats a bit tightly packed in. Food was kind of Asian based and no choices for snacks but the Asian type nuts/pretzels that tastes wired"

Pros: "The staff was very helpful and friendly. Location was perfect."
Cons: "For the price per night i expected the hotel to supply complementary bottle water daily. The A/C was not very effective."

Pros: "Great service."
Cons: "Nothing to complain about."

Pros: "AWESOME!"

Pros: "flight attendants were attentive"
Cons: "boarding...I prefer zone seating rather than one big line...(but it went pretty fast)"

Pros: "The airline is top notch and treated you great like it should be."
Cons: "The sears where a little tight but not bad and the movie options were ok not great."

Pros: "Excellent"

Pros: "I did not receive a single email from kayak letting me know I could check in or select seats. No updates on flight status! Poor service!"
Cons: "Email updates before flight! Not a single email sent!!"

Pros: "Mmmm"
Cons: "Superrrrrrrrrrrrrrrrr"

Pros: "The food was great and the other flight attendants were kind and understanding."
Cons: "There was a flight attendant who was of an older demographic who was extremely rude to me and not accommodating at all to myself, my husband, or my children. She had an attitude and seemed irritated by my questions, concerns, and overall being there. We had an issue with seating and no seats together with our 4 and 7 year old."

Pros: "Bombardier C Series. Most leg room and comfort of any plane"

Pros: "The food was the best I've had on any airline in recent times. On the first flight it was a croissant and a swiss chocolate, on the second flight it was a hot danish pastry."
Cons: "The first flight was late so I was worried I'd miss my connection (however connection was delayed too so I made it). Also, I was asked to check in my bag because "the aircraft was full" however when I got on the plane I noticed it was half-empty and there would have been ample overhead room."

Cons: "1.5 hour delay departing put a slight damper on this flight but otherwise it was fine."

Pros: "Swiss is always excellent"

Pros: "Friendly agents . Speak very good English. Swiss airlines serves breakfast croissants and beverages for a short flight without a charge"
Cons: "The airline fix the booking problem because my trip was from Zurich to Brussels to Washington DC to Austin and went I print my boarding passes only show to Brussels. The booking agent didn’t complete all the way in the computer. I am thankful that I had my original paper and Swiss airlines fix it"

Pros: "Flight was on time. Friendly crew and professional."
Cons: "I ordered vegan food, no meat , dairy free. On my trip from Boston to Zurich I received vegan food. On my way fro Zurich to Belgrade I was told” sorry we do not have any vegan food, “ Also, I was charged $60 for my check in one bag,. Not expectable."

Pros: "Service and Aircraft B777"

Pros: "I slept with the jazz music...didn't hear a baby that was crying the whole flight..."

Cons: "It was delayed"

Pros: "They sale ticket to you and good bye....! U need little halpe or questions they say don’t now.....!!!! Call airline , airline say you didn’t buy ticket from as and you go beck and for straits out same we’re in Europe ......thank bot never again think twice when you bye ticket from kayak ....."

Pros: "Good seats for my wife and i: window and aisle seat"
Cons: "Only glass of water free...coffee is 3.50"

Pros: "Chocolate Mövenpik ice cream"

Pros: "New plane"
Cons: ""Swiss" and punctuality are not anymore going together"

Pros: "timely departure"
Cons: "too hot in the plane!!"

Pros: "Was good"

Pros: "Chocolate is a nice touch. Snacks (sandwich) was actually good."
Cons: "Seating upholstery needs to be replaced. Faux leather upholstery has cracks. The seat next to mine kept coming off."

Pros: "Quick flight"
Cons: "Small plane with very uncomfortable thin hard seats. Could feel the ride on this plane. Food not great. No entertainment on board."

Pros: "Booked a flight to Europe. Online check in easy. Luggage dropoff at JFK had no line for online check in. Flight was on time, my luggage arrived in my final destination fine (had 1 transfer). Crew was efficient and attentive."
Cons: "Spaces for seats in the economy class are shrinking. With Swiss Air, seems more so as the seats recline quite a bit which is of course good for an 8-9 hours flight. However if the passenger in front of you reclines their seats, you absolutely are forced to recline yours immediately, otherwise no one will fit. Flight attendants have to ask passengers to put the seats back from reclining during meal service so people can open the food tray and are able to access it, that is how much the seats tilt."

Pros: "I was rerouted to another country so that I could still make it to Greece on the same day."
Cons: "The flight was delayed from Newark so I had to be rerouted to another country before going to Greece."

Pros: "Food is excellent... nice variety plus dessert. Everything was hot & delicious & used metal utensils which was much nicer than plastic."

Pros: "Crew was nice."
Cons: "Cabin is old and needs updating. For the cost of the ticket, I expected better entertainment, more room, and better food."

Pros: "From the beginning to end the trip was a delight. Crew always on hand and smiling. You really felt welcomed. Lots of food and drinks were on hand throughout the whole trip. It was just wonderful. Cheers to Swiss for providing us with great service."
Cons: "My only complaint is that it took me this long to find this great airline. They will be my to go airline for Europe in the future."

Pros: "Fully reliable"

Pros: "not enough room, everything hastily delivered"

Pros: "The flight was delayed due to technical problems, and they immediately gave each person 20 Francs towards dinner while in the terminal- which was very nice. The aircraft itself was impeccably clean, even though it had already carried passengers elsewhere earlier in the day. The service was fantastic, and you can never go wrong with free chocolate."

Cons: "We were packed into the airplane like sardines!"

Pros: "It's swiss. everything works. always."
Cons: "i didn't like leaving switzerland. but stockholm isn't so bad. gate agent can be a bit more careful when letting pre-boards on - too many people flying to scandinavia do not seem to respect boarding priority."

Cons: "Seats too small/legroom."

Pros: "Excellent service, comfortable, clean, on time."

Pros: "Not very much. At least the staff was friendly."
Cons: "It seems like they always sit me next to the bathrooms. If I'm paying that much for a flight, I don't really appreciate having hordes of people lined up for the bathroom, bumping me constantly. I also don't very much like the door constantly opening and closing, due to noise and the obvious smell. Furthermore, I sat next to a family with 2 screaming babies. Overall, 8 hours of agony. Not a good experience at all."

Pros: "Boarding was on time."
Cons: "Departed 20 minute late. The tv screen(one per 4 rows) was too small to see. I don't remember getting ear phones."

Cons: "Seating and foot space was uncomfortable to me."

Pros: "Food wag good, plane comfortable"
Cons: "Transfer at Zurich"

Pros: "I really enjoyed the flight overall. Made a long flight seem not so bad."

Pros: "Loved the cute attendant we had on flight :)"
Cons: "Old TV screen and remote"

Cons: "People who handle Swiss"

Cons: "Even one member of the crew was not very nice with my young daughters."

Cons: "see above"

Pros: "Checki-in via mobile app was easy, as was baggage dropoff at the airport. Both airport staff and flight crew were efficient, courteous, and friendly. Excellent service, good good, nice selection of entertainment."

Cons: "Same comments as above."

Pros: "Schedule"
Cons: "Aircraft old"

Pros: "Beautiful new jumbo jet"
Cons: "Changed plane and seats so boarding was delayed"

Pros: "boarded from rear of plane forwards, which made boarding go more smoothly. Very efficient and fast flight attendants. Food Ok: Vegetarian was one of two standard options. Included a few nice touches like warm crossants."
Cons: "So little elbow room in center aisle that it was quite challenging to eat meals. Not enough lavatories, so they were in continual use, preventing any chance of rest. We were 3 aisles away in darkened cabin, but the flashes of light bright enough to read by and loud CLACKS of door latch when the door opened & closed kept us up the whole flight."

Pros: "Nicer plane, on time"

Pros: "super nice crew-really friendly, accommodating, happy, all that sort of thing. really liked them and they're awesome!!"
Cons: "i am a regular sized woman, size 8, and a bit tall 5'9" and the seat felt wayyyy to small for me. couldn't put my hands naturally by my sides and the arm rests were too high to be comfortable, so i had to sit there with my shoulders held up the entire flight. was so sore afterwards!! also, the headphones barely worked (only one side, on the replacement as well!) and the entertainment system shut down twice."

Pros: "Perfect"
Cons: "More food"

Pros: "Great crew"

Pros: "Seat was very comfortable. Crew was great."

Pros: "Crew was polite and helpful"
Cons: "Long boarding time. Pasengers with huge bags as hand luggage. This should be controled."

Pros: "One crew member in the OTP-VIE flight that was great in service ."
Cons: "The delaying of both flights . The crew service on the VIE-NICE flight was awful ."

Pros: "No wifi or any entertainment. Flight delays and lost baggage!"
Cons: "No wifi or any entertainment. Flight delays and lost baggage!"

Cons: "The Austrian airlines website is absolutely the worst and least user friendly that I've seen for an airline. I tried paying for my bags and it rejected half of the itinerary's bookings for no reason. It took a ton of clicks to get stuff done and I kept getting errors. Very limited movie selection."

Pros: "They DID NOT let me aboard the airline!!! Austerian airline is the worst EVER, because they are not even helping me to get a credit to fly Monday to Israel. The of ticket counter at ORD were treating me as a dirt. And unwelcome. I was trying to reason with them, they did NOT want to help."
Cons: "It would have been better if back to back with priceline helped me out to get to another flight & they won’t even credit my ticket, so I LOST about $1200 & was excited for my vacation. They were unhelpful & they kept putting me untold & hanging up on me with their ticket agency on phone too."

Cons: "When we checked in, we were told we didn't have seats because the plane was overbooked. We waited at the gate for information. The attendants were curt and not helpful, they told us they had no information. After the plane was boarded, we were finally given tickets with seats and rushed onto the plane. When we arrived at the Sarajevo airport, our luggage and the luggage of many passengers did not arrive! We waited in a line for 1.5 hours to put in a claim for our suitcases. It was not a good experience."

Cons: "I missed my flight because of the delay in Zurich"

Pros: "Check in at gate easy and boarding on time. Equipment seemed modern and in good condition. No food or entertainment on short flight to rate."

Pros: "They were really good with checking in my excess baggage and my two cats. Cats travelled well and arrived as expected. Check in at O'Hare was very friendly. In the air, flight attendants were very accommodating and friendly. All luggage and cats arrived! The plane from O'Hare to Austria was very nice!"
Cons: "I think I have gotten used to Asiana's and Korean Airlines'. It just didn't seem to measure up to their business class service. The food (which has been highly rated!) I found to be just mediocre. Maybe it's because I was living in Asia for eight years and had become more accustom to asian cuisine?? I didn't love the seat either. When you recline, your feet are cramped inside a small area under the seat in front of you. It was cramped. The ability to customize the seat recline was limited. I like being able to move the head and feet into my own customized position. The business class seats from Vienna to Amman felt like coach."

Pros: "The crew worked very hard to make sure we're comfortable. Water, snacks were provided often during flight."

Cons: "Paid 1,000$ and we got a standby ticket. How is this possible? Will not book through Kayak again."

Pros: "The flight staff was very attentive, professional, and polite. It seemed like they were always bringing the passengers things like snacks and drinks. We never felt like we needed anything. This was my first time flying to Europe and flying with Swiss. I will definitely choose them again!"
Cons: "I really can’t think of anything I didn’t like!"

Pros: "On time and amazing flight crew! SO attentive and personal...seemed to really enjoy their job."
Cons: "Nothing"

Cons: "Delayed longer than the flight time"

Pros: "The cabin and gate crew provided a very friendly atmosphere. At the gate, the staff were very efficient in getting passengers on board despite the 20-30 minute delay. During the flight, attendants did a good job making sure meals were on time and drinks were offered often."
Cons: "Since the plane clearly came from another destination, the cleaning crew at Vienna International Airport could have taken some more time to vacuum the floor and wipe down the surfaces in the passenger cabin of the aircraft."

Cons: "I tried to reschedule due to a death in the family and due to the "small print" this was not possible. Then when I did travel, it turned out I didn't have the right for a piece luggage (again "small print"). I paid for the extra piece and I was double-charged (same amount withdrawn twice). Now I have opened a complained with Austrian and they haven't responded so far."

Cons: "The worst airline, customer service ever"

Cons: "They cancel the flight without letting me know!"

Pros: "Very comfortable aircraft"

Pros: "Ground crew was very kind"
Cons: "My ordered vegetarian meal was missing on the way back :("

Cons: "Boarding was confusing seating for a 12 hour flight was not comfortable."

Pros: "Comfort was good because I had a whole bench to myself!"

Cons: "Both flights were delayed. Food selection was poor."

Cons: "The vegetarian meal was OK"

Pros: "The crew"
Cons: "The food and the boarding at Vienna airport"

Pros: "We arrived on time"
Cons: "We had to stand around for a long time waiting for a bus to take us to the plane. The bus was horribly crowded. Then we arrived at the plane and had to walk up the stairs to get on. There was no food served---just a cracker and some juice or water. After we arrived in Paris we waited a long time for the baggage to arrive."

Pros: "Staff, seats (exit)"
Cons: "No screen,no entertainment, the food was very bad even for airlines food, for a 4 hours flight cancel the food and make a cheaper flight."

Pros: "Attention during waiting time and inside cabin"
Cons: "Nothing"

Pros: "Great crew, efficient boarding, on time"
Cons: "No entertainment, plane seemed a bit old as it made weird noises at certain altitudes"

Cons: "Comparing with LOTPolish everything wasmore than better"

Pros: "Good service. Enough space for the legs. Drinks before and after the meal ."
Cons: "No usb to charge the phone. No media or moovies on the flight. Should inform ahead of time so we would download moovies to tablet or phone."

Cons: "rAND OM BOARDING PROCESS WITHOUT ANNOUNCEMENTS"

Pros: "The flight attendants were very friendly and spoke English well. Loved the food and the service"

Pros: "Good service"
Cons: "Instant coffee"

Pros: "We have children and the crew was very helpful in making it an easy boarding process for all of us."
Cons: "Initially we were jammed into a gate area with all guests and it was absolutely horrible and not safe, especially with our kids."

Pros: "Really liked the chocolatey-wafer treats and the smooth boarding process."
Cons: "The entertainment wasn't great compared to most international flights."

Pros: "Crew was very friendly and helpful"
Cons: "Should have more movie choices"

Pros: "everything on time, good selection of movies"
Cons: "the food....pretty bad"

Pros: "More leg room than we had on Swiss Air from Chicago to Vienna via Zurich. In flight food was excellent. Staff was friendly."

Pros: "The meal and drink service was quite good. The stewards/stewardesses were very attentive and kind."
Cons: "There is not enough leg room. There is even less room if the person in front of one's seat has the seat reclined. The seats barely recline at all, so sleep is impossible. Sleep would be possible if there were enough room to rest one's head on the tray in front of the seat. This is impossible if the person in front of one's seat has reclined his or her seat. Thus, sleep is totally impossible on this aircraft. The sinks in the bathrooms also need to be deeper and need to drain more quickly."

Pros: "Very professional and friendly. The food was delicious and really appreciated the extra rolls!! Seats were very comfortable."
Cons: "The entertainment selection for adults was very good (really liked the documentary section and Asian movie offering). However they need more films or programs for ages 2-10 .... There is a section for family and kids but almost all of the movies are more appropriate for ages 9 and up."

Pros: "The only positive aspect about this experience was the crew on board the plane. They were pleasant and efficient."
Cons: "The true cost of this ticket was extremely poorly communicated. The baggage policy was not clear when I purchased my ticket, and I was charged an additional 30 Euros upon boarding to check a bag that met the carry-on size requirements (I had looked this up ahead of time), but because it was in addition to my purse (which fit under the seat), I was forced to pay to check it. Had I been aware that this ticket only permitted a purse-sized carry-on when purchasing the ticket, I would have selected a different ticket/carrier entirely. What was even more confusing was that I had flown on a similar ticket from London to Vienna, and didn't have any issue bringing a carry-on and a purse, so of course I was surprised when they told me I had to pay an additional 30Euro for the same two bags! When I tried to explain this to the agent, she argued with me and was very unhelpful. Overall, a very negative experience on Austrian Air. I will not be returning."

Pros: "No problems, about what you'd expect from a cheapo flight on RyanAir, EasyJet, etc. Maybe Austrian Airlines should consider spinning off this line, like Austrian East, so customers don't expect major-airline standards on this trip. Very polite crew."
Cons: "Vienna Airport lounges are not worth the price of entrance. If you don't get free entrance, don't bother."

Cons: "I was not let in the flight as all the seats were taken."

Pros: "The girl next to me got this special food in actual plates and so forth-the food I think came from business class. Kind of upsetting that my food looked not even 20% of what she was eating."

Pros: "Everything"
Cons: "You didn't let me sit next to my partner"

Pros: "crew helpful"
Cons: "1. Boarding gate changed 3 times..... poor advertising regarding the last change 2. food poor 3. entertainment non-existent"

Pros: "The movie selection was very good."
Cons: "The seat was kind of tight."

Pros: "I liked the selection of movies and entertainment. I had brought a book, podcasts, and games, but I ended up just watching movies."
Cons: "The seats recline so far that the headrest screen ended up way too close to comfortably watch movies or effectively use the tray. The people in front of my wife and I kept their seats fully reclined, even during the meals, and it was very uncomfortable. One of the meals had a pepper sauce that had such a strong smell that I was nauseous until the end of the flight. While the chicken meal I ate was fine, there wasn't much chicken at all."

Pros: "On time"

Pros: "Friendly crew"
Cons: "Cramped seats"

Pros: "The crew was very attentive, always offering water and anything else we needed. The captain was very good about warning us about turbulence. Boarding the plane was quick and efficient."
Cons: "I felt the aircraft could have been cleaned more thoroughly. It's disheartening when your seat/area isn't clean and you're stuck there for 13 hours."

Pros: "The Dreamliner was the latest version. Wonderful staff and Toronto is a great airport"

Pros: "I travel a lot. I have to say both Air Canada and Kayak did a excellent job to remind me via email and text message to check-in online 24 hrs before my departure, never fail. Kayak also keeps on updating me about my flight on time or not, gate number etc. As a traveler, these features are very important. keep up with the good work!"

Pros: "Major kudos to the flight attendants on our flight! They really helped is by provinding plant based food despite not pre-ordering it. GreAt job!"

Pros: "We neglected to pre-order a vegan meal bu the flight attendants went out of their way to provide us food we could eat. They never showed signs of frustration or impatience. We were so appreciative!"

Pros: "Friendly staff, decent food"
Cons: "Premium Economy seats didn't have leg rests"

Pros: "Brand new aircraft"
Cons: "Not gourmet not even fast food. A lot of area for improvement."

Pros: "I had room!"

Pros: "Nice plane, solid food."
Cons: "Waaaay too hot."

Cons: "While booking the tickets I was told that my luggage will be checked in till my final destination but I had to collect them at Narita airport. I had to cancel my plans of sight seeing at Tokyo downtown due to this."

Pros: "Airline provided a flight to Toronto, with reasonable amenities and boarding process."
Cons: "Had to load my own suitcase on the luggage belt - I am elderly, with back issues, traveling alone. Attendant was courteous and helped me, but stated that staff "doesn't do it any more" because of safety issues. No help will be given in the future. Plane left two hours late - I missed my connection. Was given a stipend for an overnight stay, but no explanation was given about the delay. Staff couldn't tell me if my checked baggage was on the plane the next morning. I probably won't fly Air Canada again."

Pros: "Crew was great"
Cons: "Seats were to close together"

Pros: "On time"

Cons: "Almost 2 hour delay in Halifax until 1:30 am but Air Canada lounge closed at 11 anyway."

Pros: "Overall air cabin crew service was great. Food was average. Seat was comfortable. Entertainment was great!"
Cons: "My elbow keeps pressing on the light button on the remote on the right arm rest which was slightly irritating. But nothing major"

Cons: "It was 3am and my boarding pass wasn't bright enough on my phone. Instead of politely asking me to go print out my boarding pass at the check in stations, she yelled at me and told me I was holding up the line"

Pros: "Nothing"
Cons: "I was sat next to a dementia patient who were urinating on himself and the seat all over. I endured the smell for 10 hrs. The crew gave me a mask for it. No accommodations. I did not eat or drink obviously. He had been given special accommodation or sat with a caretaker"

Pros: "It was a mostly empty flight, so there was plenty of space."
Cons: "The only bathroom was locked for landing, which I understand is a policy, however a woman sitting next to me REALLY had to go, and being at the back of the plane while everyone was leaving, could not go ask for it to be unlocked. I felt bad for her... Also, it was not clearly written or easy to understand where our gate was at Cleveland Hopkins. It was a small flight, but it could have been clearer."

Cons: "Flight was delayed 1.5 hours but no one was in much of a rush to get it going"

Pros: "The smooth take off & landing"

Cons: "Too hot and cramped"

Pros: "I loved the entertainment options, we must of had a very old plane on the trip there because it lacked entertainment unless you brought your own tablet/smart phone or paid to rent one. The food was terrible both directions, please fix that because it's a long flight to be hungry!"
Cons: "Food needs serious improvement"

Pros: "Nicely managed and well served."
Cons: "None. The food and entertainment were rated 3 stars as there wasn't any for this flight."

Pros: "they had many movies. I enjoyed watching two of them."
Cons: "Food was just okay."

Pros: "Dreamliner was airy and pleasant. Large screens. Electric outlets"
Cons: "Need more E books and audio podcasts."

Cons: "Our flight from Halifax to Los Angeles via Toronto should have left at 3:15 on Sunday so that we could arrive back in Los Angeles by 10:14 pm. Instead the flight was delayed and left 200 people stranded and waiting in line for customer service. Because I did not have cell service in Canada, I was forced to wait 2 hours in line only to have the agent at the counter make me talk to an agent on the phone. Prior to that, we were shocked that one of the only two agents at the counter left the counter to talk to people in line behind us instead of servicing the customers first come first serve. When I asked him to please return to the counter to help the next person in line, he mumbled that that was not what he wished to do. Meanwhile, all flights out of Toronto were fully booked that night. The delayed flight finally left at 1:30 am. Had Air Canada notified its customers about the 10 hour delay, we could have spent that time in Halifax. Both my husband and I were very disappointed in how AC handled the whole situation. Both the counter agents and the phone agent were unhelpful in offering us options."

Pros: "Decent movie and game selections."
Cons: "The flight attendants seemed unhappy, sassy and got frustrated easily."

Cons: "Small seat, cold food, main dish was not good, poor selection of movies"

Pros: "Not much. Maybe the boarding is not bad and the flight is on time"
Cons: "The crew is rude and unprofessional. Really low efficient and the seats are uncomfortable. Too tide for a 14 hours flight"

Pros: "Very satisfied with the flight."

Pros: "Awful"
Cons: "They stole some of my property of my checked bag. Bunch of thieves. Arrogant people like Sue from Vancouver. She is also nasty ugly."

Cons: "We waited nearly two hours AFTER WE BOARDED THE PLANE for a flat tire to be changed, or so we were told. In typical airline fashion, we were told several times that the delay would probably take about 15 minutes, turning into nearly 2 hours. In combination with the change I described above and the 9.5 hour flight to Tokyo, we were completely done in for 2-3 days after we got to Tokyo."

Pros: "As a 6'5" guy, I was worried about spending ten hours on a plane. Air Canada made the flight enjoyable with comfortable seats (even in the economy class) and high quality flight attendants."

Pros: "It was better fright than expected. We didn't enough time to enjoy Canada airport . We made a onetime fright but took long wait at customs."

Pros: "Comfortable seats with great entertainment options. The flight attendants were especially wonderful. They were always smiling and good conversationalists."
Cons: "Boarding was delayed and there wasn't really any organization. A flight to Beijing was boarding at the same time at the gate right next to ours and passengers were getting mixed up, causing longer boarding. Some better signage or direction from staff would have been appreciated."

Pros: "It was okay."
Cons: "We were delayed by an hour due to a fuel issue. The food was horrible. I will never fly Air Canada again."

Cons: "My tv screen froze and when a meal was served I let the flight attendant know. She said they would reset it. An hour later it hadn't been reset. I turned on my call light. No one ever came. A male flight attendant proceeded to chat with a woman about hockey for a half hour or more and ignored my light. He went away for a bit and came back and chatted some more. For the last 3 plus hours of the flight my screen didn't work."

Pros: "Good service...plane clean....attendants very attentive to all passengers!"

Pros: "Everything went very smoothly, no delays, good staff, all good :)"

Pros: "The flight experience overall was excellent."

Pros: "The friendly service."
Cons: "When my baggage arrived a zippered pocket was open and a an antique compass that my father (who just passed away) left me was taken. I contacted Air Canada who said that they couldn't do anything about it, they only allow claims for lost baggage. I was heartbroken, and there is nothing Air Canada can do about securing passengers baggage from thieves. Very disappointed with the lack of support with this issue."

Pros: "The crew members were fabulous."
Cons: "My luggage did not arrive when I did. I did not see my personal belongings for three days. When the second leg of my journey was cancelled, I was book on a flight with a short connection. Therefore, my luggage remained in Canada while I went on to Japan."

Cons: "We were not on this flight. We ended up being routed through Ottawa. See comment above."

Pros: "The staff were efficient and friendly. The entertainment system is great."
Cons: "More room - but the flight was short and the price was right, so that's not a deal breaker."

Pros: "Each seat had it's own entertainment station. Where you could watch movies, play games, and listen to music. We received two in flight meals. While they were small, they were still enough."
Cons: "We had a delay to leave. Only an hour so it wasn't so bad. We also had a small delay when it was getting close to landing time. We did two circles to delay before we got there."

Pros: "The gate crew and the ticketing crew tried hard to be helpful. The Air Canada system did not support them. At 4:50 pm, after over an hour of delay, it was announced at the gate that the flight was cancelled, that we had to pick up our luggage, and that we needed to talk with a ticket agent. At 5 pm I talked to a ticket agent who said that something was being done to accommodate us but that there was no information on the computer system. I should come back at 5:30 pm. I did and people were being told the same thing. At 6:00 pm, after having discovered that there was a WestJet plane leaving at 7 pm, I was told by the ticket agent that the system was still not showing me. I left an bought a ticket on WestJet and arrived in Toronto at 8 pm eastern. I am now looking for a refund."

Pros: "The crew, the food and entertainment."
Cons: "Comfort in the seat."

Pros: "Service by the ANA crew was excellent"
Cons: "Comfort"

Cons: "Premium plus Economy was not as advertised"

Pros: "Flight was on time"
Cons: "Food, not overselling the flight, age of plane, bathroom cleanliness"

Pros: "Crew was great."
Cons: "Entertainment center."

Cons: "Flight left 2 hours late and we sat in plane whole time. Crew did nothing to make the wait better. Horrible experience."

Pros: "Entire crew members, food, hospitality & aircraft !!"
Cons: "I couldn’t get my aisle seat & missing my Hindi movies.."

Cons: "Towards the end of the flight water started dripping on me. The flight attendant said it was normal and condensation and gave me a blanket. Unfortunately I still got wet for about an hour till we deboarded. The attendants were just fine, not very attentive."

Pros: "Not much"
Cons: "The food not fit for human consumption"

Cons: "See above."

Pros: "The crew was friendly and ensured I got what I needed even though I slept through most of the flight."

Pros: "The air craft seems kinda new and I enjoy staying at my seat watching movies. Generally speaking UA is not great service of all kinds of categories( service, food, and baggage service), but this time wasn’t that bad than I used before."
Cons: "The food became better but still the plate didn’t look a great meal. Personally I need more vegetables."

Pros: "As a tall american person i loved the amount of leg room and the bathrooms had a good amount of room in them."
Cons: "The seats where a little hard on your back"

Pros: "Movies galore. Pleasant attendants."
Cons: "Crying babies"

Pros: "The food"
Cons: "Pay for headphones"

Cons: "I'm 6'1" . The seats are too small for long flights."

Pros: "On time, not crowded, seat with enough space, responsive screen and good sound"

Pros: "None"
Cons: "The food was so poor I never had such a tasteless food"

Pros: "For a little over $2000 you get an economy seat non-stop from DC to Tokyo and back. Meals were good. As economy seats go, it's comfortable. Midweek the flight is about half to two thirds full. So you might be able to stretch out even!"

Pros: "Staff was ind and friendly. Generous"
Cons: "Wish there was better food. It was okay."

Pros: "Mostly a good experience."
Cons: "The WiFi and TV touchscreen were broken and some of the crew were a bit short with me when I was trying to order snacks and drinks during the flight."

Pros: "Flight attendants were very pleasant and helpful. Food selections were very good. Lavatories were well maintained throughout the 14-hour flight, which is very much appreciated."
Cons: "Movie selections could be a little more current, but the options presented were fine."

Pros: "Comfortable"

Pros: "Overall it was a fairly comfortable experience."
Cons: "The United WiFi was not working on my device. I could not connect."

Pros: "The food was good, the flight was comfortable, the flight attendants were friendly."
Cons: "There was a boarding agent at SFO who was extremely rude. I went to the counter to ask a question, and he blatantly ignored me. Finally, I said "I have a quick question," to which replied bluntly "What is it?" I then asked whether there were TVs on the flight, and he just said "No" and turned his back to me. Extremely rude."

Pros: "ANA: Flight attendents very nice"
Cons: "ANA: Seat was uncomfortable for a seven hour flight....Could not totally recline ANA: Food was very basic--not a business class meal"

Pros: "Great flight and crew"

Pros: "My experience with Air Canada was all around pleasant. I would definitely fly with them again. Any negative aspect during my travels was due to their partner United Airlines."
Cons: "If flying within the States we used United Airlines; a partner of Air Canada. The flight itinerary changed numerous times before our departure, including two days before we left. The change added an additional layover, and put us at our destination nearly 6 hours later than out original booking. This meant we lost a decent portion of the first day of our honeymoon. However, we were forced to stay an extra day when our return flight was cancelled. After spending 8 hours in the airport we were informed that our Monday flight was cancelled, and the next available flight would not be until Wednesday! United Airlines let us down on the way to our destination and on our trip home. Air Canada was great, but I dread having to use their partner United Airlines."

Pros: "Flight was on time. Process of going through customs in Halifax instead of Newark was very efficient. I didn't order food or use inflight entertainment."

Pros: "great service from flight attendant Angela and Asian crew."

Pros: "Boa 're ding good"
Cons: "Lights on in plane all time american keeps lights dim so people rest"

Pros: "Hostesses came around often"
Cons: "I don't know if I can ding ANA though I paid for a ANA flight and got an entirely United flight. The media was rather old and the screen looked like it hadn't been updated since they got a touch screen, which didn't work all that well. The food was terrible. Only beer and wine was complementary."

Cons: "Food was not good"

Pros: "Excellent crew"
Cons: "I had to pay an extra 155 for a seat in back of 1st class!!"

Pros: "Ticket price"
Cons: "Long layover"

Pros: "1st flight left on time and was comfortable."
Cons: "2nd flight missed due to multiple flights from gate 130. No seats close to gate. Speakers not loud enough. Garbled speakers. To much background noise. Very confusing. Was able to rebook later flight but very inconvenient and not optimum."

Pros: "The crew was doing their work well."
Cons: "At the boarding gate over 30 people were in line to get a seat number. I thought I had successfully selected my aisle seat online but was arbitrarily given a middle seat. I tend to use the washroom often. I had to climb over a sleeping passenger many times, without waking him up. One gentleman had some serious problems there but it was clear he was not getting any resolution. he was obviously very very frustrated. Syrupy sweet noodles?"

Pros: "Nah, sorry I don't have any special for the flight!"
Cons: "The United flight so far was a terrible experience for me. the food is so salty and so little!! I am a person who love to eat so much, but the food (noodle) was very bad, I didn't finish it. The ice-cream at first I'm so excited and the taste very good! However, it been already melted so... I'm so disappointing. There is no entertainment on plane... I'm so boring"

Pros: "United Staff very helpful. When initial flight was cancelled, attempts were made to book on anther flight. Unfortunately unsuccessful"

Pros: "I made it to Thailandafter 2 flights only to be told iIccouldn'tenter without Thai visa. iIwas sent back and forced to use my flight back. Staff was horrible in Thailand"

Pros: "the japanese speaking flight attendant was exellent! she was very observant to passengers needs. i was also pleasantly surprised by the entertainment system."
Cons: "there was a flight delay due to maintenance, which was inconvenient."

Pros: "Economy Plus seating was quite comfortable. Movie and TV selection options provided wide variety which gave me an opportunity to view several titles on my wish list."
Cons: "The menu card did not provided selections for this flight and the crew description was very broad - pasta or noodles. For example, "ravioli with marinara sauce or chow mein with vegetables" would have been more helpful."

Pros: "Computerised and self check-in was good and fast."
Cons: "Require united app on smartphone or tablet. Don't expect personal screen as its not available. Unfriendly crew and food was bad."

Pros: "Was pleasantly surprised by leg room in coach"
Cons: "More water needs to be offered more often"

Cons: "I had an upgraded complementary first class ticket, that was not honored by the staff at the airplane gate."

Cons: "Cramped and overcrowded"

Pros: "Regardless of product, the 787 is by far the most comfortable aircraft in the sky. Obviously you can't compare UA Economy to EY's "Residence" on the 380, but once you're comparing similar products across different aircraft, the 787 blows all the others out of the water. This is because of the higher cabin pressure, higher cabin humidity, and relatively enormous windows at eye level. Even UA can't ruin the 787 experience with their snippy staff (I almost found myself apologizing for asking for the little bag of snack mix that I missed out on because I was snoozing when they first came around) and ear-splitting announcements. The flight was delayed due to a mechanical, and the staff at NRT was very helpful in getting us to where we needed to be."
Cons: "The plane had a mechanical issue that they had to sort out after we pushed back. This was not so bad, but they changed their minds about whether we would take the original plane or switch to a second 787 that had flown in on NRT-DEN so many times I lost count. This is why I gave the "boarding" process poor marks--please just figure out whether we need to get off (we didn't need to, but did anyway) and whether we are going to switch to another aircraft before letting everyone off. The staff at NRT failed to consider moving the DEN-HKG passengers to a ET NRT-HKG flight (which surely had available seats) that was parked next door. Instead, we were all put on a HND-HKG flight leaving about five hours later than the ET flight."

Pros: "The flight was quick and smooth. Boarding was simple and everyone was surprisingly chipper for 6am. We even arrived in NJ 20 minutes early! Great trip"

Pros: "Everyone was nice"
Cons: "Very poor food to compare with Delta and United fed us only twice but it was 14h flight"

Pros: "-- friendly crew"
Cons: "-- small screen for seat back entertainment, but it was adequate."