Service was great, and the premium economy seating was very comfortable. The food was good.
This flight was even more crowded that Singapore to Taipei, an extra row of seats and an additional 4th seat in the middle made it extremely crowded. No leg room, no width for room. Terribly uncomfortable flight. The food was disgusting. We will never fly EVA Air again.
First time traveling with EVA.. great experience in economy class... Personnel very friendly..
Movie selection was not as good as recent flights I've taken (EVA and other airlines).
Very smooth flight. Superb crew, great food and service. Slept most of the way. Excellent airline.
The boarding was organized and efficient. The crew was very thoughtful and did not wake me up when meals were served. I was totally exhausted after 2 weeks of vacation with a tour group. So sleep was more important to me. The crew just left me a sticker telling me that food had been served and if I woke up hungry to contact the crew. I did have the last meal scheduled on board. Food was very mediocre. The scrambled egg and minced meat were too salty. The porridge was passable. I was disappointed because I have high expectations of food from Taiwan. I thought EVA being a Taiwan based airline would have served its customers better tasting food.
delayed and the cabin crew was like trainees.. a bit careless and not so pleasing to their job
Crew's attitude can be better. I asked one crew member to help to put carry on baggage into overhead bin, but he was not willing to help. I needed help because my height is short. His attitude was bad.
Good experience but could be better for people with injuries and needing extra assistance
I wish the app was more user friendly. I wanted to upgrade my seats, but could not from the app. The gate agent said you can only upgrade from the website.
Seats hard as a rock. My butt went to sleep. Headrest too leaned forward. The seat caused me to be hunched and I was an emergency row so couldn't recline the seat. No pillow or blanket to put behind my back so I don't get off the flight looking like the hunchback of Notre Dame. The wifi for movies didn't work so no entertainment. The flight was rough, but I get that turbulence can sometimes not be avoided. All in all, a pretty terrible flight. The crew did their best and we were on time, so there were some positives.
United, from whom we bought this code-shared flight, mid-flight canceled our tickets for the rest of our itinerary, without explanation. After long delay they tried to re-issue the tickets, but Air Canada could not find the re-issue. It finally resolved after escalation to several layers of supervisors.
All good except waiting for gate for over an hour at Ohare Chicago as usual. People missed flights because of that
Perfect. On time and the weather was perfect so we came in a few minutes early.
On time. Carry on and personal bag was accommodated on the plane. Entertainment was accessible without bringing own device. Whole can of juice was provided rather than a pour.
I enjoyed it, again I believe air Canada has better seating options and better drink options
Upset about cancel to St. John’s and no overnight accomodation
I had a 5 hour lay over in Toronto. Felt very exhausted and bored.
It was great experience to flew with ANA at business class.
1. Everything was satisfactory concerning the flight. 2. Can't think of what could be better right now.
