Daily cleaning, installation of cabin HEPA filters on flights from Copenhagen to Ontario
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|March||Best time to beat the crowds (4% less expensive on average)|
|July||Most popular time to fly (16% more expensive on average)|
Average price round-trip
|C$ 2,194||(avg. price over the last 2 weeks)|
Good deal round-trip
|C$ 548||or less|
Good deal one-way
|C$ 447||or less|
|Flights to Toronto||7h 45m|
The cheapest ticket to Ontario from Copenhagen found in the last 72 hours was C$ 1,004 one-way, and C$ 436 round-trip. The most popular route is from Copenhagen to Toronto, and the cheapest round-trip airline ticket found on this route in the last 72 hours was C$ 313.
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Scores according to KAYAK customer reviews
Pros: "new plane good flight"
Cons: "seat space"
Pros: "Crew was friendly and efficient. The flight got in slightly early. Baggage was swiftly delivered after our arrival."
Cons: "Very little legroom. I would have appreciated a small lunch item, beyond a tiny bag of almonds or two small cookies. But this is where we are these days with air travel."
Pros: "Crew is amazing and friendly"
Pros: "All of it"
Cons: "Nothing Best flight"
Cons: "Assigning seats at check in? Why was that a thing? Also why did we have to wait for almost an hour once we landed to be given a gate for us to unload? So stupid the whole thing."
Pros: "Crew was excellent, seats are never excellent"
Pros: "There was an incredibly large passenger next to me and I was essentially afforded only a quarter of my seat. It is not really fair for anyone to have to sit next to someone taking up twice their seat."
Pros: "The flight landed early. Check-in staff were great."
Cons: "Boarding was a debacle. Flight was oversold. Passenger had trouble boarding when their group was called."
Pros: "There was an available seat next to me"
Cons: "I had to walk from one end of Minneapolis airport to the other end all within 35 mins to catch a connecting flight, tram was not in service. Not fun!!!"
Cons: "Crew was not very friendly or helpful. Not even a drink service on this flight. Atlanta is over crowded and always a problem. Couldn’t avoid it this time."
Pros: "The crew was amazing. Kat and the other stewards were very friendly."
Cons: "Maybe the option for free upgrade to first class if flight is not full??"
Cons: "Delays were unfortunate, but the gate area at LaGuardia was way too crammed, hardly any seats, and poorly organized"
Cons: "Both Copenhagen and New York need to go a better job on the flow of passengers through Passport control."
Cons: "We sat for an hour on the tarmac with the plane at about 80-85 degrees and everyone sweating. Once we took off the flight attendants kept turning the cabin lights on and off and serving dinner (on an overnight flight is that really necessary?!) and waking us up. Also plane was old and uncomfortable."
Cons: "The coffee could’ve tasted better."
Pros: "Crew was amazing."
Pros: "Good snacks"
Pros: "Extra leg room was great"
Cons: "Entertainment system was flickering"
Pros: "Enjoyed the ease of check in the spacious gate and the cleanliness of the planes cabin"
Cons: "No complaints"
Pros: "The chargers worked in neither airplane."
Cons: "The chargers worked in neither airplane."
Pros: "Crew were helpful and pleasant"
Cons: "Seating was uncomfortable, cabin was cold and no blankets available, food was just ok, plane had lots of empty seats yet everyone was squeezed into 3 in a row making it uncomfortable, no updates from captain or crew as to where we were in the flight....."
Cons: "The baggage drop attendant was very unhelpful when I asked if she could help me sort out an issue (when I checked in online for the second leg of my trip, i paid for my bag then but they wanted me to pay again for my first flight) and just dismissed me and said she couldn't help, making me pay again for my bag. First time I've ever had an unpleasant experience with Delta."
Pros: "Food was good and so was the movie selection"
Cons: "Boarding was slow and the interviewers were disrespectful. Also I was upgraded last minute and I could never understand the system by which upgrades to first class are granted. Just because I used my points to buy the flight I wasn’t eligible for an upgrade to the one seat left in first class even though the flight is full and I am the first one on comfort+ upgrade list and there was no one on delta one upgrade list."
Pros: "On time, great service, a lot of legroom."
Cons: "price could be cheaper"
Pros: "I had the opportunity to send my carry on to the final destination. The flight was overbooked and there was no place to put carry on on the top place."
Cons: "I did not have the chance to choose my seat. I traveled sandwiched by two overweighted guys. I was holding my arms and was literally compressed by the gentlemen. Horrible experience. If I had the chance to choose my seat I would pick the corridor, and had a little less embarrassment and sweating."
Pros: "Left on time all went well in Atlanta"
Cons: "Impossible to figure out what to do in Toronto at Canadian Customs. You move from secure to unsecure then back to secure. It’s a mess and nobody tells you what to do or where to go. Picture process took 4 times. Nobody tells you that you have to transfer your own bags from Delta to West Jet. I even asked in a Toronto and they said no and nobody in Atlanta told me to collect my bags. So bags never made it until the next AM. The West Jet rep was very good and located the bags and they were delivered as promised. You should provide 3 page detailed instructions on how to handle Toronto. I am a seasoned traveler by the way. I’ve never seen anything worse. I could go on and on."
Cons: "was a difficult transition from delta to west jet in Toronto and we almost missed the flight"
Cons: "Could not get the boarding pass to print at the self serve kiosk. Had to wait in line for assistance."
Pros: "Delta and Westjet staff are of great help to me."
Cons: "Not applicable"
Pros: "Friendly Crew"
Pros: "The staff is very friendly. Most pleasant airline I've flown with."
Pros: "On time as scheduled."
Pros: "Left early and arrived early."
Cons: "Smallest bathroom on a plane I've ever seen. Could barely sit down without my knees banging into door or wall."
Pros: "The flight attendant named Steven went so far beyond the call. He was attentive, he fixed our video system when no one else could and when he learned we were celebrating an anniversary he brought us a present. He was awesome!"
Pros: "The flight was on time and very smooth flight .. felt like you was on a private jet"
Cons: "Smaller seats for bigger guys .. not fat but bigger person.. the crew was rough around there corners .. but in all very nice people.. they have to deal with jerks who think they are king or queen and don’t have to obey any rules .."
Pros: "Refurbished plane. Lighting was good"
Cons: "No TV screen"
Pros: "Overall the actual flight was good..landing was kind of hard but I'm alive so not stressing that"
Cons: "..but the multiple delays are ridiculous, I would not fly Delta if I had a feasible choice."
Cons: "No space in the seats"
Cons: "Seats are too close."
Pros: "Service was great, flight was excellent"
Pros: "Efficient hop to Boston"
Cons: "Seating was tight"
Cons: "3 hours there before the departure."
Pros: "Got Home !"
Cons: "Waited one hour sitting on board the aircraft for it to be fueled!! That's not what you want to do when you have to get home! The aircraft should be ready! And already fueled!"
Cons: "Not a fan of having "final boarding call" announced to run to the gate, only to sit on the plane at the gate for 30 min because of a scheduled delay at my destination. I know the flight wasn't very full, but that cost me an opportunity to eat dinner. I had to cancel a fast food order because I thought I'd miss my flight!"
Pros: "arrived early"
Pros: "Nice crew"
Cons: "More comfortable seats"
Cons: "Well,my whole trip was an adventure! Problem with my checked in bag, so i had to pay 22 pounds extra to fit it in a connection flight and now i have to send receipt to get the refund. On my way back, there was a delay, so i missed the flight and the checked in bag"
Pros: "Everything was really good. Crew was helpful and provided excellent customer service. Food provided was good."
Cons: "The only thing that would have been better was cooler air in the cabin. I got very hot on both my flights to and from Frankfurt."
Cons: "Mine crew 2 ladies"
Cons: "The in-flight snack - choice of two disappointing sandwiches."
Pros: "Nice smooth and organized flight"
Cons: "Never revived my checking email The cabin was very cold. I had to wear a jacket for the whole flight. With two blankets"
Pros: "It was very comfortable and service was great and good food and drink"
Pros: "Crew was nice. I will go again with Lufthansa."
Pros: "It was very smooth, the connection was great, boarding went easy, service was nice."
Cons: "Couldn't check in online and because I booked pretty late, didn't get the seat choice I wanted. I purchased the flight via the Lufthansa site, but then on check-in, I found out that the first segment was SAS, so neither the Lufthansa site nor the SAS site let me check in online."
Pros: "Flight crew and food was wonderful."
Cons: "We were put on standby. We expected our names to be called for seat assignments but we didn’t expect we could just swipe our boarding pass and our seat assignment would show. It’s a nice feature but I didn’t like that it wasn’t clearly explained to us."
Pros: "Super flight and service"
Cons: "Everything, lost luggage and missed flights because of flights not making their time."
Pros: "Fantastic staff excellent aircraft"
Cons: "5 hour lay over in Frankfurt. Sandwiches are all the same 2 choices on all aircraft"
Pros: "Seat comfort and entertainment Option for WIFI and to charge was very nice add"
Cons: "Lost our luggage"
Cons: "Delay and food was bad"
Cons: "Was the worse food that I was served on a international flight."
Cons: "There was hardly any communication about the delay."
Pros: "Timeliness, crew, and almost every aspect of the flight"
Cons: "Boarding process was very diorganized!"
Pros: "Personel went out of their way. Flight wqs comfortable and smooth."
Cons: "I loved the flight to Nurnberg and back to Atlanta, Georgia, USA."
Cons: "Departure was delayed causing me to miss my connection from Frankfurt to San Francisco."
Pros: "Used an Airbus 320 this flight, which is larger than the Bombardier and much better overhead storage. Flight is approximately 20 minutes and does not have any service such as food or entertainment."
Cons: "Flight left 10 minutes late. Making next connection is stressful since Frankfort airport is large and they do not schedule enough time. Security lines very long over 25 minutes."
Pros: "So because of tge traffic and snow i got at the airport 25 min before the departure of my flight...but when i explained my situation every employee tried their best to help me in getting on the plane, by even opening the gate for me!! They were very helpfull, fast and efficient. Thanks to their kindness and efficiency i was able to get on the plane and see my family at home. I am verry thankfull to all the staff for it!"
Pros: "All was good."
Cons: "All was good."
Pros: "trip was pretty nice"
Cons: "service excellent"
Pros: "The crew was very accommodating. I was surprised that the food was as good as it was."
Cons: "The seats were very small. I am a woman in her late twenties under 5 feet tall and I had difficulty getting comfortable in the seats. The temperature was too hot the entire flight and I was unable to recline my seat back in order to sleep. Two bathrooms were out of commission the entire flight. This was the worst experience I've had on a red eye flight to Europe (I've traveled at least a dozen times between the US and Germany)"
Pros: "Great service and food."
Cons: "after the fact, improperly disclosed baggage charge excessive and no opportunity to pay on line and avoid the charge at the airport."
Pros: "Pleasant efficient crew and although we had a late departure the pilot made up the time and we did not miss our connection"
Pros: "the seat was cool, txting home while flying was nice. charging phone is always great"
Cons: "seat was tough, food was not fabulous..."
Cons: "Check in very confusing, switched gates on me but I didn’t get the text until later, after take off. No announcement over the PA system in the airport. If my son, who was picking me up, hadn’t been tracking my flight, I would have missed it."
Pros: "The Lufthansa crew in Nigeria airport are not friendly at all...expecially there crew supervisor."
Cons: "How the crew was attending to me."
Pros: "The staff was helpful and courteous"
Cons: "Cabin Crew does not pay much attention to customer need even in business class. They need to learn lot from KLM."
Pros: "This is the first time I actually enjoyed a meal on a flight. It was ravioli in tomato sauce, just perfect! Superfriendly cabin crew"
Pros: "the crew was courteous, attentive, accommodating."
Cons: "My wife has an I797 document. Lufthansa didn't recognize it and I had to book her a business class flight on Qatar airways."
Pros: "Flight was on par with other budget airlines. No frills means not having the extras."
Cons: "Paid for premium seat not really worth it. Less leg room and no convienent storage."
Cons: "Seats with no headrest and no entertainment"
Pros: "Food wine and professional courteous staff. So much nicer than American airlines"
Pros: "Brand new plane, pleasant attentive staff. Delayed leaving but most of time made up. Since plane was new everything was clean and worked well *including audio, good movie selection too."
Cons: "Excellent service"
Cons: "Long strory short. Flight overbooked, made US pay to ytake the next flight and send us home to another airport. WORSE EXPERIENCE WITH LUFTHANSA EVER!!!!"
Cons: "Call me .food was not good. Had to leave breakfast half eaten. Worried if not spoiled because tasted freezer old."
Pros: "Flight was cancelled due to pilot strike."
Pros: "Very kind professional and accommodating crew"
Cons: "They ran out of one of the meal options and then one of the meals later had sauerkraut which the smell of in the plane was overwhelming and made me feel unwell."
Cons: "I lost my flight because your oufol servise.at first i had an issue with my passport and i lost the flight so i booked another flight, and then the Your people confirmed me officialy on phone that i can use my ticket to come back to tlv but I couldn't do check in and this time on phone your people told me that i cant get it and they dont gave what to do with it so order another!!! Ticket at the last time and didnt make it to the holiday meal so i really disappointed and going to do something with it. That was turrible and i lost a lot of money!!!"
Pros: "Efficiency...I sat three rows behind the crying babies...but with ear phones...had a pleasant flight"
Cons: "Once again - the connecting flights through Frankfurt are difficult because of the size of the airport and the location of the gates. Make certain there is enough time between flights to get to new gate. Use extra time to purchase some of the excellent food items"
Pros: "First time in a 747. We flew business class. Seat was a little small but l am bigger than the average person. The food was incredible. Dinner and breakfast were more we ever thought we would get in an flight. The service from our flight attendant was wonderful. I would fly Lufthansa again."
Cons: "I had paid for an upgrade to sit in the front of the cabin with extra legroom (row 14A). When I boarded a man sat it my seat. He had not paid for the upgrade, but the crew let him stay in my seat. I had asked him to social distance but he continued to sit right behind me bo matter which seat I moved to. He argued with the crew until they gave up and let him stay. They did not check his boarding pass or ask him to move to his assigned seat I found a different seat away from him but I don’t see the point in paying for extra legroom when the crew let’s people who haven’t paid for it sit it those seats. I felt harassed by the man and was very uncomfortable the whole flight. I am considering my next step, I think I should at least receive a refund for the upgrade I paid for."
Cons: "Free wifi"
Cons: "No internet available (2020). For the my previous flight, a month ago, was the same problem."
Cons: "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"
Pros: "Flight arrived on time"
Cons: "No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers."
Pros: "Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight"
Cons: "Not being to help on the ground in Copenhagen with delta issues"
Cons: "Crew members in Amsterdam were very rude and disrespectful"
Pros: "Crew helpful. Food good."
Cons: "Better range of movies please"
Cons: "Not being 1 hour late"
Pros: "Friendly crew, upgraded seat was worthwhile"
Cons: "More snacks in between meals,"
Pros: "Seat comfortable"
Cons: "Flight was delayed and overhead bin space was very small"
Pros: "The entertainment was amazing"
Cons: "The seats were a bit hard"
Pros: "the drinks"
Cons: "seat reservation. having to pay for luggage...."
Cons: "They left my bag off the plane. Ridiculous."
Pros: "The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated."
Cons: "We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre."
Pros: "The crew were really helpful with people who had tight connections because of the delayed flight"
Cons: "I wish they had WiFi"
Pros: "Crew was amazing, seats were comfortable with enough leg space even without choosing extra space seats. It was my childhood dream come true to fly with KLM. It was really an exciting trip for me, just that it was short."
Cons: "Well, for me everything was on point. Those who have never travelled with KLM, I would encourage them to do so and I’m sure they will not regret."
Pros: "Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none."
Cons: "Transfer point needs upgrade."
Pros: "The crew!!"
Cons: "I have ordered Wheelchair for my parents which one of my parent didn't get it on Mumbai Airport. When they arrived on Amsterdam Netherlands Airport they were dropped to the gate assigned first and once the gate changed on the fly no body came to help them moving to the new gate assigned which was far away to walk. Nobody even came to tell them that the gate has been changed. It was because of my father's alertness they didn't miss the connecting flight and when my father asked help to members on airport none of them helped my parents and other 4 co passengers which also were on wheel chairs. It was so scary experience for them that they asked me not to book any more flights with Jet Airways. I won't recommend Jet Airways to any of my friends for their parents to travel to USA. I strongly recommend you guys to take a strict action against this. This is so unacceptable."
Cons: "wasn't able to take the flight since I missed it"
Pros: "The service"
Cons: "The seats"
Pros: "Time and Good clean place.. in This case airpöane.."
Cons: "It was not entreteiment st all"
Pros: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight."
Pros: "Arrived early!"
Cons: "Boarding seemed disorganized."
Cons: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."
Pros: "Everything excellent. Comfortable seats in business."
Pros: "Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either"
Cons: "The cabin crew was racist! She asked me to move from a seat because she wanted another guy ( obviously from her country ) to take it! Rude and racist."
Pros: "All cabin crew were courteous. Refreshments were light. Check stuff were helpful, they did devise that the flight was full and due to space hand luggage would prefer to be put in hold free of charge. We did not have any problem with this. Plane was clean."
Cons: "Service was a little slow going through the gate, it seemed to take a while for everyone to get on board."
Cons: "Missing wheel chairs swrvice lounge far away no food option just lame klm tipique"
Cons: "Bag was lost"
Pros: "Very friendly staff"
Pros: "Consistently high standards"
Pros: "Very friendly and helpful personnel."
Cons: "Amesterdam airport employee was really rude"
Pros: "Helpful and smiling cabin crew."
Cons: "I don’t like the limited choice of drinks on these short KLM flights."
Pros: "Got to Amsterdam on time and everything was great including the staff"
Cons: "Service from airline host Poorly maintained plane Bad food Old entertainment"
Pros: "The sandwiches were simple yet just the right touch, on all four flights."
Cons: "Didn't allow my carry on. Said too big. Same bag was on earlier connecting flight on much smaller plane. Also on flight on Southwest week prior. But larger intercontinental flight wouldn't allow it."
Pros: "Great crew service. Among the best ever."
Pros: "That we didn't crash"
Cons: "Being delayed and missing my connecting flight. No entertainment onboard (for hours and hours)."
Cons: "Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit."
Pros: "The crew were lovely and welcoming. We was given snacks and drinks on the flight which was great. Take off was a bit delayed but boarding was smooth. Couldn't complain about the comfort as was only just over an hours flight."
Cons: "There weren't too many options. The movie selection was very limited and the tv show were over 20 years old in some cases"
Pros: "The staff was fast and curteous."
Cons: "There is not anything to complain about besides the usual discomfort of travel."
Pros: "Overall, my trip to Cardiff via Amsterdam was smooth and delightful. I've flown a few short trips this summer and I was pleasantly surprised to find KLM still offered complimentary snacks. What a refreshing change!"
Cons: "There was no entertainment which is why I assigned that category only one star. The boarding process in Amsterdam could have been a bit smoother. Announcements were no clear."
Cons: "Surprised to find out that there was no rock/metal playlist available within music menu, considering that Finnish artists/bands are famous worldwide and very proficient in this genre."
Pros: "Finnair is always perfect. Always on time, professional, clean and comfortable. They give free coffee, water and blueberry juice."
Pros: "The crew was really good"
Cons: "Could be better, say, like with Singapore Airlines.."
Pros: "Crew was great and welcoming"
Cons: "Some features on screen did not work, also seat handle wasnt possible to lower"
Pros: "One crew member servicing first class was in a mood “not to be here” - it is sad because of first class experience is higher than usual! It was just bad!"
Cons: "I honestly don’t have an answer for this, I guess these kind of crew should not on board especially in first class!"
Cons: "Boarding began 25 min after the indicated time. Huge crowd of people (big Airbus 330) was standing in the corridor in some kind of disorganized manner. Priority entrance was open, but then another 20-25 min in the closed waiting area, some kind of hoarder. Only then the mixture of all passengers was let through the sleeve to the plane. Why bother about Priority? Plane arrive in NYC 35 min late. Many transit passengers worried about their connecting flights."
Cons: "Original departure time: 08:50- Estimated departure time 10:20. Actual departure time: 11:00."
Pros: "It was on one of their newer planes which meant that we had decent comfort and entertainment!"
Cons: "The seats were staggered between the middle and sides, so my family was eventually split across two rows. I hadn't expected that."
Cons: "Had to wait for substitute crew, and they had a bad attitude. Crew could be heard complaining as they sat in rear."
Pros: "In business class, seating arrangement, menu and entertainment excellent"
Pros: "Flight was good with no turbulence. Crew was professional and courteous."
Cons: "Problems with monitor, went down a couple of times. Would like a better movie selection. Food used to be better. Even the dessert was not what I used to get before. Felt like the legroom got tighter too."
Pros: "Overall it was a great experience with Finnair, the plane was clean and spacious. The crew was very nice and helpful. The food and drinks were great as well"
Pros: "On time"
Cons: "All was well. Long bus ride to the planr"
Cons: "Seats were not very comfortable, although there was enough leg room"
Pros: "The flight and the crew was very nice, and the food was very good."
Cons: "Some phone people were very nice, some were not."
Pros: "The staff were exceptional , good food."
Cons: "Not really business class seats."
Cons: "Paid economy comfort and did not allowed me to board on group 2 as advertised, eorst entertainment system i’ve seen in a long time, aparently the experience is totally different if you fly A350, Jfk-HEL fly the A330"
Cons: "Sat on tarmac for 2 hrs, told we would get a snack then they changed their minds"
Pros: "I think this airline has an attention to detail and level of service which surpasses most other airlines. Whilst remaining competitive these factors make traveling with Finnair a far more comfortable and attractive proposition for me. In addition, Helsinki airport must be one of the best around."
Pros: "Nice crew that were helpful."
Cons: "Small plane, cramped seating."
Cons: "Almost impossible connection with too many custom checks Lost luggage"
Pros: "Check in staff at counter in Chicago was very friendly and saved my trip by safely keeping a critical document that I accidentally left behind on the counter. Really friendly and attentive flight attendants on the flight."
Cons: "Aging seats and interior of plane were showing badly and it downgraded the ambience of the flight."
Pros: "Crew is very nice and helpful. Food is just fine. Serving complimentary white and red wine."
Cons: "Seats are too close and not enough space for my legs. I am 187 (6'2"). No outlets to charge your phone. For me it is important on the long flight."
Pros: "Crew was awesome. Entertainment was good."
Cons: "Plane was late leaving Helsinki due to broken latch, which made us late getting into Chicago. After landing we waited at least 45 minutes to get to a gate. It took at least 30 minutes to get off the plane and then getting through customs was a nightmare. Arrival board at O'Hare said plane was on time, but listed gate as 0, which of course doesn't exist so our ride home had no idea what was going on or what was taking so long and ended up waiting over three hours for us to get through everything to meet them."
Pros: "Like that you served Finnish food! many choices of films to watch was great too!"
Pros: "Everyone was polite and helpful and did everything to make flight comfortable"
Cons: "Plane tiny and not very comfortable, but the flight time is pretty short so it is not bad overall"
Pros: "leg room, service, movie selection"
Cons: "the arm rests don't go up, the food was weird. It's nice that they served two meals but both of my vegetarian option meals were cold and unidentifiable."
Pros: "Liked this flight had exit row with lots of leg room for my 6'6' husband. As we requested"
Pros: "Well this was a first for me. The flight was overbooked and some one wanted to go to New York. Finn Air asked me if I would give up my seat they would get me on the next Finn Air flight to Chicago. I did and they even up graded me to business class on the next flight. It was the best flight experience of my life. Great food, hosts, and service. It was very comfortable the entire way."
Pros: "There was like 5 movies to choose from and 2 shows, all the movies old and my screen kept on getting stuck"
Pros: "Slow boarding no order. Plus delayed flight for no reason"
Pros: "I was surprised with an amount of drinks and food provided.Everything was delicious, and we were very hungry so imagine our happy faces. The crew was professional in all ways.Flight was smooth and comfortable-applause for the pilots!"
Pros: "The sitting quite comfortable, have space for the legs. Food was fine."
Cons: "One kind of ice-cream only !! Why only Vanilla ? Should have at least 2 different, to choose from."
Pros: "The flight to and from Los Angeles was operated by British Airways and was on one of their Airbus fleet. Boarding was completed efficiently and with ease. I sat on the upper deck and was very comfortable in comparison to other major airlines previously used for this particular flight. The plane was very clean and the crew were outstanding. Nothing appeared to be too much trouble for crew, and they were ready with beverages, including tea and coffee, and snacks throughout the flight. In flight entertainment was good. All in all very pleasant flight to and from the U K."
Pros: "I liked everything about my experience on four Iberia flights. The boarding was fair by groups and they didn't allow people cutting the lines. The planes were new. The food served was very good and had a great variety of tastes to please different cultures. The entertainment system on my seat was awesome!! Customizable music playlist that was All genres of music. The navigational pages were fun and interesting and the movies were current."
Cons: "Flight left 4 hours late due to mechanical problems with a very , very old plane. I paid extra for an exit seat that (bc the plane was so old) had cold air seeping in that even with 4 blankets on, a sweater, my jacket I was frozen the whole flight and caught a terrible cold that I have now had for a week."
Pros: "I've got a lot of attention to my needs with some health issues. Thank you very much."
Pros: "The fact that this is the only daytime flight from Boston to Europe."
Cons: "Food was very ordinary, and drink choices may have been theoretically available but the crew did not offer the choices."
Cons: "Passengers changing seats around."
Pros: "Great flying a330 lhr to hel. Never been in such a big plane for the short trip. Very comfortable. Great snacks too, friendly service and very smooth overall."
Cons: "We were delayed leaving yet arrived in time so it's not a big deal."
Cons: "There was a very poor selection of movies to watch:( Last tim ei flew AA, and there was an absolutely huge choice . . . Would love to see that improved . . I think you have to cater for all tastes . . . and that definitely was not the case on my flight"
Pros: "Everything was top class!"
Pros: "British Airway's Entertainment is better than FinnAir. Smooth flight."
Cons: "Nothing really."
Pros: "The food and entertainment were good."
Cons: "This flight was operated by British Airways. The flight attendants on this flight were very rude and the plane was not as comfortable as the they Finnair plane."
Pros: "We were booked in business class for no additional charge."
Cons: "The movies shown were black and white old films."
Pros: "Got a very nice vegetarian meal"
Cons: "Entertainment system didn't work"
Pros: "Crew was not very helpful, last time I fly Iberia."
Pros: "A Good Deal,but when.we arrived in Miami there was not any finner counter,when to BA anf6 then we found the flight"
Pros: "Efficient and comfortable"
Cons: "The quality and choice of food to for more healthy options"
Pros: "Finally good seats"
Pros: "Crew was fine."
Cons: "Paid for business class on LOT. Somehow this was delivered on a low cost carrier. Not the same business class product at all, ancient plane, worn seats though they claim to be "new" on this 767. Multiple hours delayed departing, no reason given, and no updates, we just sat there for hours. I assume mechanical. Caused me to miss my connection and here I am having to pay huge for a last minute hotel. Not what was advertised to me which was a LOT flight not a codeshare on an old plane. Booked it through Kayak, will not be doing THAT again."
Pros: "Seats were comfortable"
Cons: "Rude crew,delays all the time"
Pros: "Friendly crew, food was actually better on this flight than the flight from Toronto to Warsaw"
Cons: "On the flight I had from Toronto to warsaw the entertainment did not work. Honestly it should he inspected before take off and if nothing could be done then something to compensate"
Pros: "First flight was delayed and we missed flight to Toronto"
Cons: "Departure on time"
Pros: "I loved food and entertainment: they had a lot of alternative film offers (not just same old hollywood, but Korean or Russian films, etc.). We arrived 30 min ahead of schedule too!"
Cons: "The seats were very uncomfortable, but maybe anything would be uncomfortable during a 9 hour flight. Also, I wish the crew were offering water in between meals as well."
Pros: "good entertainment choices"
Cons: "my pre-arranged seat was changed without notice."
Cons: "I had requested a wheelchair upon arrival in Warsaw and in Toronto but it was not provided."
Pros: "Food was good"
Cons: "Plane left 2.5 hours late due to boarding system failure. Took 20 mins to get an assigned gate upon arrival at YYZ. Took one hour to get bags due to electrical failure to power baggage handling equipment."
Pros: "Same as above."
Pros: "The crew was fine and polite, the plane made on time despite 40min delays on the tarmac"
Cons: "going through Warsaw border control took forever, long lines, bad set up for transit passengers."
Cons: "Poor quality of announcements in Warsaw for boarding times."
Cons: "The plane was so hot!"
Cons: "More communication about flight delays at the airport."
Cons: "Flight got cancelled in the last minute, information was scarce"
Cons: "Toronto airport disappointing. We arrived one hour esrly, but the gate the toronto airport told us to go to was broken so we had to wait for over one hour on the plane. Then the plane was moved aside and we walked to the bus that drove us to the airport. No luggage information given airport Toronto"
Cons: "Very poor English for rhe crew. Not all of us speak Polish. Unpleasant crew, like they are doing you a favor."
Cons: "They keep the cabin too hot! I was uncomfortably warm for the entire 9hr flight. And there were no personal airvents to mitigate this problem."
Pros: "The new release movies included in the entertainment system were relatively new but not very many System had to reboot a couple of times Food and drinks were par with the industry standards nowadays"
Cons: "Food and drinks standards are lowered every year. Not necessarily LOT’s fault"
Pros: "Good service. Food is provided (one hot meal and one sandwich). Selection of entertainment (movies, TV shows...etc) are good."
Cons: "Long flight hours."
Pros: "The staff were friendly and warm. They did what they could with all they had. I was financially compensated for being put on standby because of over sold tickets resulting in my return flight being changed to the next day."
Cons: "On my flight there my built in tablet didn’t work so I didn’t have any entertainment for a long flight. My return flight was put on standby and I had to leave the next day instead. Stressful"
Pros: "Food/drink options"
Cons: "Boarding process. Flight delayed"
Cons: "The flight was almost two hours delayed. If my connecting flight were closer, I would have missed it. Otherwise everything was good. The 787 Dreamliner was new and very comfortable."
Pros: "Everything was OK exept few things"
Cons: "When plane from Vilnius to Warsaw landed, passengers had to wait for 20 min. inside a plane for a bus. When bus arrived I had only 20 min. remaining till my connecting flight to Toronto.I managed to run to the right gate in time. But when I asked LOT employees to insure that my luggage is on a plane to Toronto too, I received arrogant answer that I have nothing to worry about... In Toronto I found out that there was no my luggage on the plane..."
Pros: "30 minutes late on boarding. No communication for reasons"
Pros: "The Dreamliner is shiny new and comfortable. Good authentic Polish food. Great variety of in-flight entertainment."
Cons: "On-time performance was so-so, take-off was delayed ~1hr because of connections, had to wait on the runway at the destination airport, had to wait an eternity for my bag. Whatever genius who designed the in-flight entertainment controls should be punched in the face. The on-screen buttons are so easily pushed by passengers making their way to and from the aisle that passenger assistance and reading lights always go off on their own throughout the aircraft."
Cons: "My whole ticket was determined and I had 2 transfers from Copenhagen to Poland and my language was missing and still not found"
Pros: "We made it there and the staff in Warsaw were very helpful."
Cons: "The staff in Paris were late rude and overall not helpful. The plane was delayed an hour we have no idea why. The plane was very old and the crew serving from Paris to Warsaw were not helpful."
Pros: "Everything was excellent with my flight!Flight crew was very polite and excused about delay.Delay was 30 minut,wich is ok.They helped everyone,who needed help.Food was nice,seats are comfortable.Thanks for everything!"
Pros: "The crew was very friendly and helpful."
Pros: "Arrived to Toronto on time. Flight attendants provided excellent customer service."
Cons: "Nothing to mention."
Pros: "Could check my suitcase earlier (arrived at airport too early). I had a bit off over 23 kg but that did not pose any problem. Boarding was quiet fast and almost with timetable. The food was good and service provided pleasant. I was happy that we landed safely providing bad weather in Toronto that evening."
Pros: "Good seat that becomes a bed. A little short and narrow for me, but about 5000 orders of magnitude better than the seats in the economy torture chamber."
Pros: "crew was very good and friendly"
Cons: "vegetarian meal contained no protein"
Pros: "Rutine flight"
Cons: "Very unpleasant and unhelpful staff (apart from the ones in-flight)"
Pros: "Movie selection was decent as well as the service - the crew was more or less nice and professional with me."
Cons: "The fact that we took off 1 hour late and no apologies have been given. No drink service ha been provided while everyone was just sitting there and waiting for takeoff. Normally the plane would catch up the 1 hr delay but not this time. We arrived 1 hour late."
Pros: "The actual flight was fine. The food was decent. The entertainment selection was good. The flight attendants were pleasant. We got plenty to eat and drink."
Cons: "We found out in Poland that my wife was missing an eTA number necessary for her to fly into Canada. With our previous flight delayed, the application did not process in time, and we missed our connecting flight. As a result, we were stuck in Poland for 24 hours, leading to lost sleep, added expense, and much frustration. Customer service in Poland was helpful but extremely slow. Many customers needed help and it took about an hour for each customer. We waited in line for hours. We were not charged for a new flight, but we did spend 10 exhausting hours in the airport before we had everything resolved and were able to leave and get a few hours of sleep."
Pros: "I like the food. Cabbage rolls on our wat back from Warsaw were unexpected. Such an excellent idea to serve Polish meals on the polish airline."
Cons: "Same as above."
Pros: "The flight was smoothe"
Cons: "Boarding was a mess and is always a mess"
Pros: "Nice new plane (Dreamliner) with a lot of overhead space for hand luggage."
Cons: "There is less leg room than on other international carriers. I am tall and found it quite uncomfortable. I was also surprised by how bad the food was - worst airline food I have ever had on both trips. Sadly, also the most unfriendly air crew as well. Also, unlike international flights with Air Canada, you have to pay for alcohol (though the prices are pretty good)."
Pros: "The entertainment on the plane was great. Large selection of movies, music, and TV shows to keep yourself entertained. The dinner was adequate. It was also nice having the overhead screens continually update our flight progress."
Cons: "The seats are incredibly cramped, by the end I was feeling seriously claustrophobic. It didn't help that we left late. The boarding process was a mess, nobody seemed to know what to do, and the announcements were all mumbled to the point where I was just guessing what to do. The second meal served was inedible as the bread was completely stale. Also, one of the toilets was broken and kept flushing, even when sitting on it. Like the boarding process, disembarking was sloppy and confusing. It took a very long time to open the door, and they only told people at the last minute that they needed to get their passports out."
Pros: "Very helpful staff during boarding very good dinner"
Cons: "breakfast meal - very dry sandwich with only one slice of cheese no internet access during flight inability to use headphones during take off and landing"
Pros: "The 787 Dreamliner was nice, and the business class seats are roomy. And the ticket was priced right!"
Cons: "They lost my luggage in the outbound direction and no-one appeared to care. When I called the number that they provided frequently no-one answered. Even when I finally got through, no-one could provide me ANY information as to the whereabouts of my bag. It finally showed up on the last day of my stay, but it was delivered to another hotel (which I only figured out after about 10 phone calls). Also, they offer perhaps the worst in-flight video selection I have ever seen."
Pros: "Complementary headphones, drinks, and snacks. I flew economy as as a 6'3" guy I was generally comfortable -- though I would recommend you sit in the aisle seat. Food wasn't the worst."
Cons: "Nothing really."
Pros: "nice plane"
Cons: "entertainment system did not work properly,food was worse than fast food,cabin crew was average at best."
Pros: "Got us home to Toronto from Warsaw in one piece and affordable."
Cons: "food was too simple. "Dinner" was so poor after 6 or 7 hours, we only received half a sandwich and a dessert. The seats did not give us a lot of movement. My husband could not even put down his tray table because woman in front pushed her chair back. In general, there was not a lot of English speaking from the stewardesses. Very strong Polish accents made it very hard to understand what they said on the speaker. Not too many choices of English movies."
Airlines flying from Copenhagen to Ontario have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Copenhagen to Ontario
Masks required on board, masks provided on flights from Copenhagen to Ontario
Social distancing seating
Middle seats unavailable to book on flights from Copenhagen to Ontario
Testing for antibodies, testing for symptoms for flights from Copenhagen to Ontario
Waiving of change fees. Search flexible flights from Copenhagen to Ontario