It was fine. It was a 30 minute flight so there was water or fruit juice and no food. Which was totally fine. The check in, gate and flight crew were all excellent.
I didn’t order food so can’t really say how it was. Overall, it was a great experience.
Had to sit and wait to get off the plane for closeto a hour. My son also flying to a different destination that day also had like a 2.5 hr delay
Tickets we booked together in January became two different connecting flights. VERY PISSED a about this and a terrible start to our bucket list vacation
Flight was delayed which led to missed connection, but rebooked on a more direct flight at the last minute and arrived in Juneau on time with all our luggage. Little stressful and our family seating got split, but it all worked out in the end.
they didn't fix a plane and we were delayed travelling an extra 12 hours.
This flight was how a flight should be. The flight from Hawaii to Seattle was terrible
While the flight itself was pleasant, the process of checking in was difficult. The line was long and our connection time was but two hours. When we finally got to the Hawaiian agent and told him that we were traveling on Alaskan Airlines, he told us we would need to go to a different terminal. I told him that another Hawaiian Airlines agent had directed us to him. I’m looking at our tickets, he noticed that the Alaskan Airlines flight was to be managed by a second party. He ended admonish us for not telling us so Rather than considering that we might’ve been right in the first place.
Plane left an hour late due to flight staffing problems. Only a 45 min flight, but it took 3 hours as a result, which left a lot of people disgruntled. No excuses. No recompense.
The staff are friendly and happy, the check in online was easy and dropping off the bags went well with out problem.
Decent entertainment although my wife was not offered any ear buds so couldn’t enjoy. Real issue was the appalling food. Presentation was unacceptable with cheap hard to open packaged bread, plastic cheese again in hard to open shrink wrap, main course in small cardboard box again hard to open, wooden utensils which lack substance making the whole experience poor. Surprised I didn’t cover myself or neighbour as the food moved all over the place. Breakfast calzone was dry and unappealing with the staff basically throwing them around. Very disappointed
The agents at the Kelowna YLW airport were really grumpy. Same with oversized baggage person. Staff on the plane were great.
Very short flight. No food or entertainment required. Nice crew. Flight left late.
Good, a bit cramped in the seat as my neighbour was a bit large
Get our, as a group, skis on time to their destination. Have more attendants checking people in. There was only one. The line was a block long :( . Also flight change with 5-hour delay
Lost my luggage. Filed a report and there is no response. Received a phone call from another airline that said they had the bag and they did not know what to do with it
Bad flight cancellations no notice until 11:00 pm could not call no response from them would not call back chat was not working had too book another flight ask for my money back so far only 97:00 of the 430:00 is pending in my account not sure what too do next
Westjet requires you to check in on your cellular. This takes about 5 minutes compared to when there were live humans doing check in. Ultimately the machine meant to spit out boarding passes and baggage tag went into the pinwheel of death. I also got a sternly worded email telling me I was ineligible to check bags, even though I’d checked one. The dude who eventually checked me in barely grunted at me and didn’t give me a baggage check. Had my luggage gone missing, I don’t know how it would have gone. And then there is the chaos as people jammed huge carry ons into small overhead bins. Westjet is a cattle car.
The back seats are crowded and at times uncomfortable. I guess that’s part of the price of paying less for a seat.
Plane had a flat tire, delayed boarding and takeoff but one in the air, smooth. Make sure you have downloaded the WJ app before you leave. When on board, you can watch movies or TV shows offered on the app, it passed the time very quickly.
