Pros: "I really liked that this time I was offered a beverage and after I got it, the stewardess who was following the treat cart looked at our seats and checked if everyone was offered a beverage. Loved it!"
Cons: "Everything was AMAZING."
Pros: "The employees are excellent and very friendly."
Cons: "The flight was expensive and the seats are small and cramp. So is the isle, where the flight attendants who are small kept hitting you as they walked by."
Pros: "The speed of the flight was great. And the flight attendants on board were great hosts."
Cons: "The seat was a little uncomfortable at first, but that changed when I pushed my seat back."
Pros: "Great organization. I didn’t feel as though I was in a herd of cattle while boarding."
Pros: "I liked that there was in flight entertainment on smart devices but not a big enough selection."
Cons: "I didn’t love the movie or tv choice, nor the “food” since none was offered. The wine wasn’t very good. I would find a good distributor with little bottles so you aren’t pouring from the same bottle and people can take what they don’t drink."
Pros: "The service, drinks, food and comfort ability were perfect. I couldn’t be happier with my experience."
Cons: "No complaints."
Pros: "All airlines where professional and on time, my trip was comfortable, I will use kayak again."
Cons: "Everything was good."
Pros: "Seats were very comfy from PDX to Ontario. Liked the fig bars. Good selection of beverages. Friendly crew. Smooth landing."
Cons: "Soooo disappointed that you needed to pay for the internet on the smaller planes while on the larger one it was included in the price for us lowly Economy flyers. The flight from SEA to PDX was tight with the smaller seats. My husband is a big man and if he had not been sitting next to me and been a man I did not know it would have been VERY uncomfortable. The flight from PDX to ONT was better with the seats but again we had no way to charge our devices and were asked to pay for the WiFi. Really??? In this day when EVERYONE uses them you are going to punish economy??? If you offer WiFi on the big ALaska planes then it should be offered on all of them. Not sure how hard it would be to wire in charge ports but someone should be working on that."
Pros: "Plane clean, boarding efficient, pilot cordial, flight confortable, arrived early despite delayed departure."
Cons: "Because video playback system was inoperable (not an issue for me—I am happy to read during the flight) the young crew had to perform safety announcements manually but were obviously ill-practiced and inexperienced at this, bungling their reading and even seeming not fully to understand the words. (They also botched announcing introductions of the pilot and crew, not seeming confident who was on board or as if they in fact knew their names.) This was of course unprofessional but also introduced doubt how reliable they would be in an actual emergency."
Pros: "It was a overall a good flight. There was no food or entertainment available due to the flight being so short (2-1/2 hours)."
Getting closer to the gate that we had to leave from we had to run to catch our next flight
Travelling with children, they made sure we were comfortable, provided assistance both boarding and leaving the plane
Pros: "Early arrival"
Cons: "Cabin cleanliness. There were flies nesting in the window of the row in front of me."
Pros: "Crew was good..flight went well"
Cons: "Don't like having to download app for entertainment ..some devices not current enough...disappointing to kids.."
Pros: "Flight was early and bags came out before scheduled arrival"
Cons: "Plane smelled of sewage"
Cons: "I asked to pay for a better seat prior to my flight from Kelowna to Edmonton and was told there wasn’t any. When we boarded the flight attendant moved a couple 10+ rows up for no charge."
Cons: "No beverage service at all and only pretzels offered when I asked if I could have nuts or cookies."
Pros: "Short flight"
Cons: "People were cramped in the plane, hardly any room for bags. People from other seats were packing their bags on top of other peoples stuff"
Pros: "Left and arrived on time, friendly Westjet crew as always."
Cons: "Tiny TV screens, no real food, seat cushion was so compacted it was uncomfortable."
Pros: "Short flight at a great price!"
Cons: "If you are not a US citizen, you must apply for an Eta. Canada charges $7 for citizens to enter the country. Did not know we needed this and had to apply online right before boarding our flight."
We were frustrated about the way they treated us as Star Alliance Gold. No early boarding and we had to argue for priority luggage.
I rarely enjoy Air Canada flights and crew however long or short. But baffles me the most is why do you serve snacks on short flights but starve your passengers on long hauls. Why does Air Canada treat passengers with French names with more respect than English names...I.e. my girlfriend last name St Pierre got bumped to business class and I got the last row where I couldn't even decline my seat. But that was just one incident. Than there's the numerous times my luggage got lost. I travel a lot. Love carriers like KLM, LH, COPA, to name a few but AC still socks in book. I ONLY book you based on your time and price.
Not much to like. At least it wasn't too hot or cold. Flight delayed an hour while in the airport, another hour on the tarmac. BS explanation blaming poor weather - absolutely untrue.
Flight delays turned my trip into a nightmare. I ended up with no flights and having to stay in Calgary airport for 7 hours and then Toronto airport for 7 hours. Nothing in the airport open to eat or sleep.
A lot off people carry on real big suitcases. I wish the staff start enforcing the size of carry on
I wish they would clamp down on the people bringing large luggage onboard
It was a great flight. Easy. The seats were a bit small so everyone was crammed on there but otherwise 2 1/2 hours flew by. (pun intended.)
Cancelled first flight, booked us earlier flight but then proceeded to bump us from our connecting flight without telling us
I have never been on a more uncomfortable, cramped airplane in my life.
Lots of delays for my Air Canada flight. It’s possible hat the delays were not completely the fault of Air Canada, and yet a late night flight became a really late night flight.
Pros: "Price line is better not thief like you yu take my money for nothing my husband not traveling your given me fake tickets . bring my money back on my account. am gonna take to court yu fukin beach.yubstolen my money"
Pros: "Staff was Amazing!"
Cons: "I thought I'd be flying Lufthansa but I got United. I feel Gypt."
Cons: "My flight on Monday night was delayed til Tuesday morning, at the last minute, defeating the whole purpose of my trip"
Pros: "Crew was nice."
Cons: "Delayed flight and then undelayed it, and then delayed it again - so many almost missed the flight. The guy next to me smelled like a barn animal and cigarettes. United needs work."
Pros: "It was a satisfying experience with United Airline from ABE shuttle bus ride (I said Shuttle) to EWR, and short plane ride to PBI. Excellent food selections at terminal C."
Cons: "Too bad the DD at the terminal didn’t accept ordering via DD App."
Cons: "Three hours delay when all aboard already due to “technical difficulties” and then we had to change plane. The whole entertainment system did not work. No apology or explanation."
Cons: "Flight from SFO to Washington took off 45 minutes late causing me to miss connecting flight. United put me on flight to Orlando FL. Landed in Orlando after midnight. Slept at the airport and was put on flight to Fort Lauderdale at 9am. Arrived just before 11am Sunday morning 12 hours after the original scheduled arrival time. The flight was a total NIGHTMARE!"
Pros: "The flight attendants were wonderful."
Cons: "The food was so so - I left very hungry (which is not so good for a diabetic). One of the toilets overflowed and soaked the carpeting by the bathrooms. There was an out of order sign on the door - but no sign indicating the rug was soaked. I left my shoes by my seat - had to throw my socks away. Movies & entertainment was mediocre."
Pros: "Traveling from SJU to GSP, my mom got to the airport in SJU for her 1am flight. To find out it had been canceled. No call or email before hand, the had to wait until 2am to change the flight and get a hotel voucher. After that, next day they board the plane and de-board the plane due to mechanical problems. Another night and just a couple of 10 vouchers. She never received an explanation or recompense for loosing part of her trip in the san juan airport. This is the second time ahe has gone thru this in the same year with United. Awful experinece."
Cons: "No warning for cancelation. No explanation of what is happening and no effort to make it better."
Pros: "Nice vegetarian meal option. Good food and service overall."
Cons: "It wasn't a Lufthansa flight. Both our connecting and international flights were United. We specifically bought the ticket because we have had excellent exeriences on Lufthansa. We were dissapointed to find out we were actually flying United. Entertainment system was down so there were no movies the entire way and we were seated in an exit row where the seats did not recline. Extra leg space was nice but I would have declined the seat if I had know the chair wouln't recline."
Lots of leg room in the front rows. Wish water was free.
I don't like anything. The crew was so bad. Misbehaved badly. The worst flight.
Long wait for baggage check in with only one on site attendant.
The worst airlines I have seen in my life they don’t respect anyone they don’t care about anyone they lost our luggage and no one is responding. We waited for five hours to get our luggage back.🤬🤬🤬👎🏻👎🏻👎🏻👎🏻
Great staff. Cramped seating for someone 5 feet, 2 inches and average weight. So if you're tall or heavy -- good luck. Even if you wait until the 24 hour checkin time, you still charge for seating. Really? So either it is a less-than-pleasant experience or pay the price of a "big name" airline. And if I'm going to pay their prices, why would I fly in your cramped seat? So, in the end, you want to give less comfort for the same prices as Air Canada. Go figure.
The airplane smokes and they think it's normal.... this is sign of deterioration
Flair aircraft smokes before takeoff... and this seem normal to air hostess..... smoking aircraft is not a good sign of safety
Flair’s customer service isn’t helpful at all and their refund is a scam
Everything was great. Got out 5 minutes early and had a nap on the overnight flight.
Wifi was down on this flight but I had a movie downloaded.