Great flight Pilot was friendly and kept us informed when small delay to de ice plane
Great flight Pilot was friendly and kept us informed when small delay to de ice plane
Once again, AA overbooked this flight, stranding passengers in between blizzards in Jackson. At least this time the agent took volunteers - on my flight TO Jackson from LAX, AA simply cut off boarding midway through Group 7 without warning. This flight was mostly fine, with the exception of the flight attendants. They stowed my carry-on (and a few others') at the front of the plane, but didn't pull the bags out upon landing, nor even communicate to that there were bags there to the crew. The crew had to go searching for my bag after I explained it should've been on the valet cart. When I got to the shuttle, my flight attendants were already on it. Seems they were in a hurry to clock out... at the expense of me and other passengers who had trusted them with our luggage.
Delayed take off for 30 minutes and then 50 minutes on the tarmac before we could get to our gate... a total of one hour delay on the ground at LAX. Additionally, they put on the seatbelt sign for 2 hours so no one could use the toilet and then one hour on the tarmac with again not being able to use the toilet... not a great flight.
I had great experience with Alaska airlines and the staff in the airplane Thank you and the plane was nice as well
It was a good flight . It wasn’t a full flight so we had space to move around
The flight was delayed, delayed and 10min before boarding canceled Put up in not so nice accommodations Checked in at 12:35am Given dinner vouchers for nothing open even though agents said there would be options Breakfast that came with room opened at 7:00 2:35 this morning notice of cancelation until 2:45pm Finally told by bold passengers waiting for flight crew stuck in Punta de Mita unable to get taxi to puerta Viarta Was just informed by passager that the flight crew was on taxi. 1 1/2hr delay . Keep passengers informed of right info.!!! Don’t wait until late night to cancel when all food options are gone Bring in more agents to handle the 180 passengers so wait times weren’t hours in ever part of process I will expand on my comments if we get home tonight
Very cramped in the Manzanillo Airport. Communication on what exactly is needed to board the flight could be be better.
They change my entire itinerary… not what I booked…. There should be consequences
Every one of the people at Alaska Airlines were helpful and kind. My complaints are systemic in the industry - small seats, tiny packages of pretzels (why bother?), and a general shabbiness that I attribute to the lion’s share of their profits going to execs and investors instead of building a better business.
The pilots were great! The flight attendants were not so friendly, possibly because the previous flight was delayed. They just seemed like they wanted to get home. The seats were small.
Good. Really crowded and busy. Going to Winnipeg plane was crowded and seats very narrow Now I remember why I dislike flying 😈
Good flight. No I’m seat entertainment. But my phone worked just fine on the west jet app.
Having a lot of delayed flights on West Jet, however things always work out. So no complaints.
Three hours on the tarmac before a four hour flight. I was hungry given the long wait, yet still had to pay for food service
I had planned to watch the Westjet entertainment for the entire flight however, because the seat mounted outlets in our row did not work.
Not a bad flight but our priority tagged luggage was the very last to come down the carousel.
The flight itself was good, the departure process was a little chaotic but once on the plane it was fine. The carry on luggage amounts is ridiculous. My husband’s suitcase was left behind in Kelowna. We could see it sitting there with our airtag. It was put on the next plane 6 hrs later but it was not delivered until the next afternoon. Unfortunately we had a business meeting Friday morning so he had no change of clothing for that.
Westjet cancelled the flight and I had to show up at the airport to rebook it, losing 2 days of my vacation, and no compensation, a crappy itinerary with no extra legroom which we paid for, no ability to use the lounge passes we paid for - basically a crappy experience. Not a reliable airline if you have a big trip planned.
Flight was delayed, but was good once on our way. Voucher helped - bought a meal. Great landing
Plane had a flat tire, delayed boarding and takeoff but one in the air, smooth. Make sure you have downloaded the WJ app before you leave. When on board, you can watch movies or TV shows offered on the app, it passed the time very quickly.
Food offerings need to be more plentiful and beverages need to be more healthy.
The crew suki/zuki is very rude. The zoning is only being announce once and there’s no way we will know what is currently allowed to board. I’m zone 5 (currently it was zone 3 but hich I didn’t know coz i went to the restroom). I saw a guy (zone 4) start boarding also. Then my husband (zone 5) started boarding also. But when it’s my turn, he said that i have to wait coz it’s still zone 3 and I questioned him why was my husband allowed when we are both zone 5 and i pointed to him my husband who’s boarding already and he told me to be attentive next time. And i told him he was so rude u like the other lady staff who is nice. The lady is the one who allowed the man (zone 4) and my husband to start boarding. There were 2 lines (the lady and suki)
Terrible delay causing missed connection in Toronto. air Canada should have hotel Vouchers waiting for you or handed to you when you check in. Also baggage claim in Toronto waited for 50 minutes.
Nothing at all ! Everything was fantastic from start to finish 👏
Air Canada was great and boarding was fine. The issue was that we received an email from Air Canada to check in (we were directed to Air Canada’s website). When we tried to check in online we couldn’t. So we decided to go to Air Canada check-in desks at the airport. When we arrived there they said that we needed to check in with United Airlines (which was in a different terminal and required an air train or long walk to get there). There was no indication during the booking process that we needed to check in with United so it was impossible to know. Hopefully this can be fixed going forward to travelers know which airline is processing their check-in. Seems like a basic thing that should be communicated during the check-in process. Other than that, everything else went well.
We travelled from Toronto Canada to Lax airport USA on December 27th 10.45 pm flight 5 hour plus flight with only 2x small soft drink's No food included with the flight which I believe is classed as an internal flight If you wanted food you had to buy How cheap is this ??? we travel a lot and have never seen this before on any other airline Come on Air Canada, this is what you call cheap
Crew was amazing. The seats give me a sore neck for days upon arrival to my destination. Perhaps Business Class seats are designed differently. I’m 5’4”, the neck portion of the seat may hit me strangely for my height range.
I got my dates wrong but becuase I bought through Kayak there was nothing Air Canada would do and there was nobody to talk to / contact / or even email to get a refund even with my dates being off by more than a month.
The flight was good although we were late. But I did not like having to pay for headphones on a flight more than 5 hours & an international flight. They said it isn’t considered an international flight yet I started in Canada & ended up in the US, I call that international. Also they were out of the food I wanted and I was sitting mid plane. Too early to run out of selections.
Crew only came by once to offer a beverage. Nothing to go with it. No pretzels or biscuits as in the past. Surprising. Easy to connect to in flight entertainment but no way to charge device on board
Food selection is very poor and sears are very uncomfortable.
Flight was 3 hrs late and another 2 hrs wait for baggage to arrive on carousel and a $7.00 food voucher that arrived as we were boarding our flight.
Seat rows so close together no one dares to put their seats back. Knees pressed against the seat in front, had to find a position putting my legs under the seat in front. But for 6 hours keeping that one position was ridiculous. All savings on the purchase price are taken back through charge backs for luggage $200 each way, Seat selection $44 per seat or you are seated by a computer randomly. Wife sat 5 rows away. Would avoid Flair in the future
The flight was safe (priority). Everything else is low-cost: too hard, delays, mediocre boarding, cost for carry-on and checked luggage.
Flair flight was 4 hours late due to not having a crew and the plane was filthy. Just water service Terrible experience flight 1513
Flair did not notify you when they changed gate number!
Can't be happy with a 5 hour delay. Only given $10 voucher for food and still EVERYTHING was an upcharge during the flight.
TThe first time I have ever flown with flare and both ways sucked
There was no entertainment There was no food or beverage service , not even a glass of water The plane door could not be opened upon arrival
I try to buy water the cabin crews told me I had to wait for them to come around with the trolley I waited over 2 hours !!!!! Literally 2 hours I was so thirsty .
Kelowna (YLW)Canada
Los Angeles (LAX)United States