C$ 259 Find cheap flights from Kelowna to Puerto Morelos

they forgot to load our luggage onto the plane and we were without it for half of our trip to Paris. Didn’t seem to have much interest in getting it to us expeditiously.

As per usual, lately, the flight was delayed. I can’t recall the last time a WestJet flight was on time.

It was not clear that a shopping bag with gifts would need to be checked. Lucky that my friend checked her carry on so that she could take mine on. It contained fragile items ( and expensive). Plus they charged me $100 for that last minute change.

we were upgraded to business class, not sure why, so the flight exceeded our expectations. Perhaps this was because the flight Cancun to Calgary was a nightmare , not even guaranteed a seat upon checkin at the airport.

Very friendly crew & the flying was smooth and as efficient as possible. I just found the leg room a little cramped and, unfortunately, the seats in front of us when reclined really cramp you up even more.

The flight attendants could have been mote professional, talking about other people's life choices loudly and rudely. Delay to board which seems more and more standard with westjet.

Not having a screaming baby in my row the whole trip would have improved the experience.

West jet once again canceled the flight delaying my travel this is inexcusable they are not capable of running an airline

Needs to be clearer about baggage allowances upon purchasing tickets

We booked a ticket with Budget Air and the receipt said economy. My older teen daughter is neurodivergent and took a carry on bag since the ticket said economy, but she didn't see that it said no bags on her boarding pass. She has low attention. She managed to fly from Prince George to Calgary. At Calgary, she was preparing to board her last flight and the women said you can't get on. She said you can't board unless you pay for those bags. She had a small backpack, purse and carry on suitcase. She said you have to pay $160 +. My daughter has trouble understanding. She said can you step out of line to think about what you want to do. Then she said we have to leave you'll have to catch another flight. She called me in tears. I asked her to pass the phone to the agent. She said the agent was refusing to take the phone and ignoring her. I finally calmed her down enough to politely ask the woman to take my credit card. I told the woman of my daughter's challenges and need for extra helps. All she did was lecture me on how we booked ultra basic and we should have checked. She took my number and charged my card. Then I heard her push the phone back to my daughter and tell her to get on. My poor daughter was scared and confused and had to fly in tears. No apologies.

Easy boarding, punctuality, decent service. I can only complain about the measly snack.

Booked flight was cancelled. Was rebooked but sat in airport for several hours for new departure.

It was delayed then we turned around so not good.

Solid value in general for economy traveler's, tho the quality of the food and general presentation could do with improvement.

Leg room limited compared with previous flight from Hong Kong. Other than that. Still good value.

Staff were amazing but there check in machines need a major update! Absolutely horrible machines the staff were so sweet and helped but everyone. Was in need of help. They need to update it

Everything was excellent. Could not have been happier! Would happily fly with them again.

Could have a somewhat larger snacks. Appreciate the free wine.

Excellent and friendly service. Interesting snacks and free wine and beer are pluses.

Seat change. New seat 5 rows back from our group. Flight ok but we had to wait for half an hour after we landed for the gate.

It's good value for the price. Snacks are available for a price but there is no meal. The flight was aboutr 40 mn late leaving, and the gate was not ready for the plaine in Ottawa. That took an extra 15 mn once landed. You can use the express NEXUS line at Customs in Ottawa if you have a NEXUS card. I thought it was worth paying an extra $50 for extra leg room on the flight.

Good flight and all but airlines are now moving away from providing anything as part of the flight which was previously included, ie in flight entertainment service or snacks.

The real problem with Sunwing is that they are totally undependable. Plane was supposed to heave at 8:20 pm from Varadero to Toronto. Instead because of delays on their part, finally left at 2:30 AM Same thing happened a few days back to my family whereby they were delayed one full day. Throughout the process, no one told them anything. They found out by accident from another passenger after waiting a few hours in the hotel all for nothing Same thing happened with my daughter and husband last year with delays which caused them to miss two days of s much needed 7 days break to Aruba No matter what the cost, I will nit fly Sunwing again and also encourage friends and values to never fly this hihh highly problematic airline

Edreams did not pay the airline and I had to buy another ticket to be able to travel and they still have not refunded my money

Why do I have to pay $20 to leave the airport? Why do I have to pay $25 for the carry on? This was my worst travelling experiences ever. This was my second time and my last time

Minimal service (no entertainment or snack) as advertised, so be prepared. Very friendly flight crew and staff. Excellent service all around

Most standard features are now to be paid as extra

I bought a 1-way ticket from Punta Cana home to Canada, surprise, when I got to the lineup at the airport Sunwing charges a 20 USD airport tax separately. I was told I should have known, though it is the only airline in the terminal that charges it (separately, USD only, no cards or local currency accepted). ATMs at the airport out of service, nowhere to purchase USD on-site. Local banks do not sell you USD if you don't have an account with them... Eventually I found a taxi driver to buy the currency from. Luckily I speak Spanish and am comfortable in the country on my own. I was able to find a solution as the Nexus greeter for Sunwing offered no help. Other Sunwing team members and flight crew I met later were much more helpful when I could not complete self-check-in (flying with carry-on only) as all the seats were locked and apparently could only be assigned at the desk (despite the greeter telling me to use the self-check-in).

Due to the onboard check on system malfunction, we were getting conflicting messages about the flight status. Found it very interesting that kayak gave us updates before the Sunwing app or representatives did.

Was not allowed to board because my KAYAK purchased ticket was declined / invalidated. DO NOT USE KAYAK.

It’s a shameful company. It ask as to go to counter to take the boarding pass, they simply send it by email, just to check the bags’ size in a smaller than normal template. DONT USE FLAIR! It will be more expensive than normal airlines at the end.

flight was okay, no wifi, no free drinks but worst of all they lost my son's bike for four days. Customer service was nonexistent - call a number that leaves you on perpetual hold, there's no baggage folks in the baggage claims area (in vancouver). we went up to international and nobody was at ticketing, went to domestic and they had us fill out a form. they could not tell us where the bag was. Anyway, highly recommend you drop an airtag for anything that's worth more than $500. My son's bike costs a lot more than that to replace; I was on pins and needles for four days.

The crew of this flight, specially the flight attendant in the front were the sweetest I’ve had in all my life, I genuinely hope they get a race or sum cuz of their efforts. It was just quite unsettling that the flight took so long to departure. It was supposed to leave at 10:35pm and we ended up taking off at 11:22pm…👎🏻👎🏻👎🏻

It’s bare bones but was on time so can’t complain.

Of all the countries I've flown to and airlines from around the world, I have never had such a dismissive an arrogant employee during boarding. After waiting in line for 20 minutes to board, I was sent to a second line for Passport verification. Natalie from Flair, repeatedly tried to scan my passport which didn't work for some reason but was too lazy to input my information manually. Bar code scanners aren't 100% reliable as we all know. She asked me my birthdate 3 times, made me wait to be the last person aboard and then smugly threatened me that my only bag could be charged for (same backpack I used as on my arrival as carry on). Natalie working in Ft. Lauderdale and the was the epitome of lobotomized tiktok brain with the charm of junk mail.

Food selection is very poor and sears are very uncomfortable.

Flight was 3 hrs late and another 2 hrs wait for baggage to arrive on carousel and a $7.00 food voucher that arrived as we were boarding our flight.

Seat rows so close together no one dares to put their seats back. Knees pressed against the seat in front, had to find a position putting my legs under the seat in front. But for 6 hours keeping that one position was ridiculous. All savings on the purchase price are taken back through charge backs for luggage $200 each way, Seat selection $44 per seat or you are seated by a computer randomly. Wife sat 5 rows away. Would avoid Flair in the future

The flight was safe (priority). Everything else is low-cost: too hard, delays, mediocre boarding, cost for carry-on and checked luggage.

Flair flight was 4 hours late due to not having a crew and the plane was filthy. Just water service Terrible experience flight 1513