We left a half hour late and there was no food or snacks offered-,not even the crappy pretzels. The flight itself was smooth tho and the crew was nice.
Lots of leg room, no fee for seat selection at check in, good food service and punctuality
My interaction with air north was great, Their customer servicr was easy to get a hold.of, Managed to speak with a person, they were very polite and helpful, However I messed up the date with the ticket purchase, Since I used a third party I could not change the date. And trying to contact Kayak and the other third party was a nightmarez So I am unlikely to use a third party again.
Customer server was excellent. The flight was extremely affordable, and my seat was both comfortable and spacious.
Supposed to fly out at 10am to Kelowna….got delayed until 1:40 and missed an important meeting. I ended up having g to stay over. Should have just driven.
Service was great from start to finish. Pleasant attendants, timely luggage to carousels.
This airline is never a disappointment. Always on time. Short haul from YLW to YYZ , best way to travel.
Boarding was fine, and flight was on time. During the flight however, you aren't even offered a drink of water. The carts never leave the galleys. All the attendants said the whole time is take your headphones off and buckle your seatbelt. For the price I wouldn't expect 5 star service, but maybe a drink would have been acceptable
Nothing needs to change as it is such a short flight.
The employees at the counter when we first arrived were very helpful and kind. The flight attendants were are very pleasant and helpful. I appreciated we departed on time.
More people for check in and boarding. I almost missed my flight because I showed up 50 mins before boarding not 60 mins. Pretty stressful.
It was really good. Excellent communication and care. I will definitely be flying Pacific Coastal again!
Service was superb, great gang Ya's have out of Prince George, BC.
Flight didn’t happen because both my connections were lost and Toronto wouldn’t let me board. I was checked in to all 3 flights at the check-in fest in Dublin.
Very short flight. No food or entertainment required. Nice crew. Flight left late.
8 hrs. Of waiting instead of couple of hours..the only good thing I'm still able to go to my destination...
When I purchased the flights I included the luggage, the luggage was not added and got charged the full price anyway. Had to pay for the luggage at check in. Initial flight was delayed, we missed our 9am connection (flew with my wife), then the airline rebooks us to the next flights, putting my wife in at 1.40pm and me at 4pm, what a crazy wait time. We managed to fix it with customer service and they put me in the 1:40pm flight too, but they left my baggage behind in the 4pm flight. When arrived to my destination, of course no luggage. It was delivered to the address thankfully late at night. The experience sucked.
Good, a bit cramped in the seat as my neighbour was a bit large
Get our, as a group, skis on time to their destination. Have more attendants checking people in. There was only one. The line was a block long :( . Also flight change with 5-hour delay
First flight out in the morning is often the best chance of running on time. Not in this case, which unfortunately is now what passengers can expect as what is common. - If you are late for a flight, too bad for you. - If West Jet is late, too bad for you. - Bags don't make it? Too bad for you. - Flight change by 1+ days, too bad for you Prices continue to increase, while customer service nosedives. This is backwards and in any other develop country would be considered unacceptable - except for Canada. Too bad for us.
If I wanted to leave on a Monday I would have booked to leave on Monday. Instead, thanks the west jet i spent another night in a hotel on my dime because they don’t even have a number you can call that works. It’s just says due to the high call volume we can’t take your call, that’s it. Our a Canadian airline industry needs an overhaul.
1.5 hours late departing YVR for a 14-minute flight. Packed waiting area. Full plane. Families with tired, screaming kids. 40-minute wait for baggage at YYJ. For a Dash-8. Obviously there was some kind of breakdown but there was no communication from anyone. Most of this was not WestJet's fault but it was an unpleasant night overall. I fell asleep in a chair waiting for the luggage carousel to start.
Getting closer to the gate that we had to leave from we had to run to catch our next flight
