Daily cleaning, installation of cabin HEPA filters on flights from Kingston to Toronto
Air Canada and WestJet have all waived their change and cancellation fees on flights from Kingston Norman Manley to Toronto Pearson Intl. Confirm policies on booking site.
Most visitors from Kingston will not be allowed to enter Toronto. The travel restrictions do not apply to Canadian citizens,Permanent residents,Extended family members include those in a long-term, exclusive dating relationship and their dependent children, plus adult children, grandchildren, siblings, and grandparents under certain conditions,Foreign nationals for compassionate reasons in specific and limited situations, including to say goodbye to a loved one, to provide care for a loved one, or to attend a funeral.
Foreign nationals arriving directly from the US for a non-discretionary purpose,Indians under the Indian Act, International students approved by a provincial or territorial government as having a COVID-19 readiness plan will be allowed to enter Canada.
Read more about travel restrictions for Toronto
Visitors from Kingston will need to quarantine for 14 days upon entering Toronto.
Visitors from Kingston must present a negative RT-PCR (NAAT) test taken 72 hours before departing to Toronto.
Apply for an eTA
ArriveCAN Privacy Statement
Mandatory Accommodation Booking
Compassionate entry for travellers and limited release from quarantine
Foreign nationals traveling without an advance written approval for an exemption of a border restriction may be denied entry into Canada.
Masks: Required in public spaces.
Restaurants: Open with restrictions
Bars: Open with restrictions
An average direct flight takes 4h 10m, covering a distance of 2876 km.
There are 7 (direct) flights between Kingston and Toronto per week, averaging 1 per day.
In the past 3 days, the cheapest one-way tickets were found on American Airlines (C$ 347) and Delta (C$ 348), and the lowest round-trip tickets have been found on Delta (C$ 632) and American Airlines (C$ 640).
Air Canada flies 6 times weekly (Tuesday, Wednesday, Thursday, Friday), WestJet flies once weekly (Saturday).
For Kingston to Toronto, Tuesday is the cheapest day to fly on average and Friday is the most expensive. Flying from Toronto back to Kingston, the best deals are generally found on Tuesday, with Saturday being the most expensive.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Kingston to Toronto.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Toronto from Kingston is likely to change within 7 days, so travellers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Toronto with an airline and back to Kingston with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Toronto from Kingston up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "We were delayed by 2 hours because of storms in Atlanta. The crew was awesome with updates but it made for a long day."
Pros: "new plane good flight"
Cons: "seat space"
Pros: "All of it"
Cons: "Nothing Best flight"
Pros: "Crew was excellent, seats are never excellent"
Pros: "Not a lot"
Cons: "Customer service"
Pros: "The flight landed early. Check-in staff were great."
Cons: "Boarding was a debacle. Flight was oversold. Passenger had trouble boarding when their group was called."
Pros: "There was an available seat next to me"
Cons: "I had to walk from one end of Minneapolis airport to the other end all within 35 mins to catch a connecting flight, tram was not in service. Not fun!!!"
Pros: "Quick board, quick flight and everything went smoothly."
Cons: "Someone to rub my feet, but that’s wishful thinking."
Pros: "The crew was amazing. Kat and the other stewards were very friendly."
Cons: "Maybe the option for free upgrade to first class if flight is not full??"
Cons: "Delays were unfortunate, but the gate area at LaGuardia was way too crammed, hardly any seats, and poorly organized"
Pros: "Seat was great, complimentary snacks and alcoholic beverage"
Pros: "For me the boarding was of fast"
Cons: "The food"
Cons: "I really like more legs room and comfort and crew member were very good and helpful. Regarding food I say it’s just ok."
Pros: "Crew was amazing."
Pros: "boarding was on time"
Pros: "Friendly crew"
Cons: "No food was served"
Pros: "Left on time, landed early"
Cons: "Asked a crèw member to put my bag in the overhead , didn't like his attitude,also asked him for a soda, didn't get it, got it from another attendant"
Pros: "Good snacks"
Pros: "Clean plane, quick turnaround"
Pros: "Extra leg room was great"
Cons: "Entertainment system was flickering"
Pros: "Enjoyed the ease of check in the spacious gate and the cleanliness of the planes cabin"
Cons: "No complaints"
Pros: "Crew were helpful and pleasant"
Cons: "Seating was uncomfortable, cabin was cold and no blankets available, food was just ok, plane had lots of empty seats yet everyone was squeezed into 3 in a row making it uncomfortable, no updates from captain or crew as to where we were in the flight....."
Cons: "The baggage drop attendant was very unhelpful when I asked if she could help me sort out an issue (when I checked in online for the second leg of my trip, i paid for my bag then but they wanted me to pay again for my first flight) and just dismissed me and said she couldn't help, making me pay again for my bag. First time I've ever had an unpleasant experience with Delta."
Cons: "The attitude of the employees."
Pros: "On time, great service, a lot of legroom."
Pros: "Loved the TVs"
Cons: "The space was too small"
Pros: "Left on time all went well in Atlanta"
Cons: "Impossible to figure out what to do in Toronto at Canadian Customs. You move from secure to unsecure then back to secure. It’s a mess and nobody tells you what to do or where to go. Picture process took 4 times. Nobody tells you that you have to transfer your own bags from Delta to West Jet. I even asked in a Toronto and they said no and nobody in Atlanta told me to collect my bags. So bags never made it until the next AM. The West Jet rep was very good and located the bags and they were delivered as promised. You should provide 3 page detailed instructions on how to handle Toronto. I am a seasoned traveler by the way. I’ve never seen anything worse. I could go on and on."
Cons: "was a difficult transition from delta to west jet in Toronto and we almost missed the flight"
Cons: "Could not get the boarding pass to print at the self serve kiosk. Had to wait in line for assistance."
Pros: "Delta and Westjet staff are of great help to me."
Cons: "Not applicable"
Pros: "The staff is very friendly. Most pleasant airline I've flown with."
Pros: "On time as scheduled."
Pros: "Left early and arrived early."
Cons: "Smallest bathroom on a plane I've ever seen. Could barely sit down without my knees banging into door or wall."
Pros: "The flight attendant named Steven went so far beyond the call. He was attentive, he fixed our video system when no one else could and when he learned we were celebrating an anniversary he brought us a present. He was awesome!"
Pros: "Refurbished plane. Lighting was good"
Cons: "No TV screen"
Cons: "The flight was quite smooth."
Pros: "Standard Flight boarded fast everything went smooth"
Pros: "Overall the actual flight was good..landing was kind of hard but I'm alive so not stressing that"
Cons: "..but the multiple delays are ridiculous, I would not fly Delta if I had a feasible choice."
Cons: "No space in the seats"
Pros: "I board sky priority or sooner so it always goes well."
Cons: "Delta could do a little more to align people behind the right zone pillars when lining up for boarding. Passengers especially those not used to flying or flying with Delta are always confused. Maybe some stripping on the floor could help or pillars at the front and midway back."
Pros: "For once the food was good"
Cons: "Screaming out of control children. Parents not caring that their children were constantly running up and down the aisles. Crew unable or unwilling to intervene."
Cons: "3 hours there before the departure."
Cons: "Not a fan of having "final boarding call" announced to run to the gate, only to sit on the plane at the gate for 30 min because of a scheduled delay at my destination. I know the flight wasn't very full, but that cost me an opportunity to eat dinner. I had to cancel a fast food order because I thought I'd miss my flight!"
Pros: "That a delta plane actually had seat back video screens- First delta flight ever that I've been on that did. But every ones screen froze up just over an hour into the flight."
Cons: "Even though the Atlanta to Toronto arrived 'early' I had barely 20 minutes to get to the other plane- I would not have made it with out the amazing staff of weather and the Toronto airport. I use a wheelchair and even zipping through as fast as I could I was 15 minutes late arriving at the gate. I booked this flight thinking I had at least and hour and a bit between flights. Thankfully others on my flight were also late so the Ottawa bound plane did not leave on time"
Pros: "When you are delayed, there is not much to commend."
Cons: "Delayed. That pretty well says it all."
Pros: "The crew was good and the flight was smooth."
Cons: "Somehow we were double booked and double billed. We got to the airport 3 hours early and checked our bags. All 3 were lost and searched. Everything was put back precariously and there was shampoo and lotion everywhere."
Pros: "The service"
Pros: "That there was seltzer"
Cons: "The management of preparing the flight and plane so that it was ready for the trip!!"
Pros: "On time quick service. Clean and comfortable aircraft."
Cons: "Food was bland and simple (Aeroméxico offers slightly better, would look to model after amazing Air Asia setup) and would add more movies to the inflight entertainment system. But overall, all good!"
Cons: "More options for food in business class"
Pros: "On time"
Cons: "Meals and more options to drink during flight. No entertainment system"
Pros: "The space between seats"
Cons: "I found everything good"
Pros: "I asked to be seated next to my travel partner at check and was told it was done. But I ended up in the last row and he was in row 17.....So much for being a frequent flyer on Copa. Plus there was no over head compartments in the back of the bus for carry one. The staff was not truthful not helpful."
Cons: "Much better treatment especially since I have Copa frequent flyer miles. The hombre that cheed me in did not try to seat my partner and I close."
Cons: "The entertainment was quite good, but then it started repeating the same episodes that had already been played. The shows played were very good, but it would have been nice if there were more new episodes."
Cons: "Blankets could have been clean. Crew could have been nicer, flight could have been without constant turbulence."
Pros: "Seats were standard. Crew standard."
Cons: "Communicating the 30 minute time frame to change planes and are seated in the back of the plane. You will miss your flight and pay a very hefty penalty and possibly have to wait 5 hours for the next flight if you checked in your baggage. All this for a 1 hour flight."
Cons: "Don’t feed us breakfast 1 hour into a international flight at 3 AM. Wait until it gets closer to landing."
Cons: "Thank you"
Pros: "Excellent airline. Best to connect the America's."
Cons: "The food wasn't great-- more vegetables/healthier would have been nice. The schedule was terrible-- they wake you up more than 2 hours prior to arrival for a breakfast, then turn the lights off again for an hour. How about breakfast a little later and let us sleep?"
Cons: "Change flight without notifying me"
Pros: "Fast boarding and take off, pleasant crew"
Cons: "We traveled with 16 months old toddler. When checking in online I requested kids meal under our reservation. So, I got kids meal but there was no food for me. If I didn’t request child’s meal, I would get my dinner, but my child would be hungry. It was ok, we shared, but later I asked for whole milk for my son, but they didn’t have it. I am glad I had some toddler formula with us, otherwise I don’t know what we would do. It was a 16 hour travel with one stop and they had no milk on both airplanes. I never write anything bad ever but I think the airline should reconsider kids services. There should have been milk and separate tray for child to eat."
Pros: "The onboard crew worked tirelessly to serve us food and beverage throughout the flight. Very comfortable and enjoyable experience."
Cons: "My food in my luggage is spoilt. My trip was cut short and I missed the event I had come up for in the first plAce"
Pros: "Atención muy buena y cómodo el avión"
Pros: "On time"
Cons: "Poor entertainment. Food so so. Horrible flight attendant. Luckily the others were better."
Pros: "All around service"
Cons: "Not told to board shuttle bus to airport"
Pros: "Mi nombre es Pamela Huete me gusto mucho la atención ,los precios,y los vuelos a tiempo buena eficacia me encantaría que hubiera vuelos directos ."
Pros: "Fast boarding service and good IFE system. Food was ok but not desert."
Cons: "They took more than 30 minutes to deliver our bags at FLL airport. Very long time for this service, not good."
Pros: "Airplane crew was friendly. The flight departed on time."
Cons: "We traveled with an infant who sat on our laps. We were never asked about the infant traveling until we went to check in at the desk and were told we needed to pay taxes for the baby at a rate of 10% of the cost of the ticket. But because we were doing it on the day of the flight, 10% was almost $200! We did not receive good customer service from staff, who simply told us we "should have known to investigate this." We have never been asked to do this when flying with a baby before! This was after an hour and a half of already waiting to check in our bags. We were waiting so long and dealing with this issue for so long that we almost missed the flight! A terrible experience. Also, the web check in line took even longer than the line of people who had not checked in online beforehand! It was so slow, it added to us almost missing our flight. It was a waste of time to check in online, especially since they gave us new boarding passes when we checked our bags in anyway. We also had trouble finding both of our reservations, even though we booked them together as a family, so we ended up with seats that were not together. When we had an issue, we were given an attitude by the staff checking us in."
Pros: "Flight was on time. It was my connection flight, arrived from Mendoza ARG and continued to Toronto. In Mendoza I got boarding pass for second leg of flight (Panama - Toronto) with the gate number and boarding time. Everything was correct, not even gate number changed. Plane was new, crew OK, food OK. It was a pleasent flight."
Pros: "Free food and drink"
Pros: "Everything was pretty-much great."
Cons: "Was told that headphones were going to be issued. Never got any, so I couldn't watch any movies...."
Pros: "The crew was friendly and informative. Even though it was a full flight it was very punctual."
Cons: "How people are randomly pulled of flights and stuck in countries and cities they dont want to be in due to the airlines overselling policies. It doesnt provide security or comfort as a flyer with the airline and makes me think twice about buying again with airlines that can do this type of things to their customers."
Pros: "I like the easy connection and that we arrived on time. Even that the boarding was late."
Cons: "airplane cold and no blankets. Bad service. No info"
Pros: "I've always had a great experience when I travel with Copa!"
Pros: "Overall good safe trip"
Cons: "Long trip"
Pros: "Another great flight attendent"
Cons: "Older plan with less movie options"
Pros: "The price was really good, was the best way to returned yo Nicaragua."
Pros: "All was. Ganythingood"
Pros: "Same as above"
Cons: "Same as above"
Cons: "Pocas alternativas de entretenimiento, particularmente películas."
Pros: "Very friendly and professional service combined with good food"
Pros: "They have brand new planes. Of the four I took three of them had independent TV's for each seat from which you can choose the movie, tv show, or the music you prefer. It has also drinks available like rum or whiskey without any aditional cost and the crew was great."
Cons: "On my flight from Mexico to Panama City my tv wasn't working so I couldn't see any movie or anything."
Pros: "Friendly crew, good food."
Cons: "Cheap earphones provide very bad quality of sound. I barely could hear anything. I had to use my personal earphones."
Cons: "Meals Chatting and gossiping of crew"
Pros: "Same as above"
Cons: "Same as above"
Pros: "Professional service w/a smile. Free booze cart too!"
Cons: "Plane was to small to fit everyone's luggage"
Cons: "See comments under flight from Santiago to Panama City."
Pros: "Smooth friendly service"
Pros: "So much turbulence! Plus the flight attendant wasn't very friendly."
Pros: "The service and employees"
Pros: "The complimentary meals and drinks as well as good custumer service"
Pros: "Declined me to board my flight"
Cons: "Patience when you are travelling with a child"
Cons: "Luggage costs"
Pros: "The pursar was super. She joked around with the passengers to make them feel comfortable"
Cons: "The cabin was very cold."
Pros: "Everything, thank you"
Cons: "Nothing, everything was perfect, thanks."
Pros: "All westjet workers are amazing. Starting from the people at the front desk, the crews on the plan and the people that give direction."
Pros: "Fair cost benefits"
Cons: "More food!"
Cons: "It would be nice if WestJet didn't gouge customers during unfortunate circumstances"
Cons: "Explain the reason of the delay to us. Service while boarding was very poor No smile or welcome"
Cons: "The cabin was a bit warm"
Cons: "Flight delay by 2 hours"
Cons: "Seats too narrow"
Cons: "Small plane"
Pros: "The flight was short, and the flight attendant was quick to try to help."
Cons: "Checking in took forever, as did boarding, so we left ten minutes late. No big deal. However, the flight was hot. The air coming from the nozzles was warm and light. I spoke to a flight attendant and agreed it was hot, but all she could do was bring me water."
Pros: "West jet always known for above and beypnd service"
Cons: "Way too cramped. Only 1 washroom."
Pros: "The trip served its purpose in getting us from point A to B. Good"
Cons: "I miss the wedding party I was the bridesmaid"
Cons: "Choice of food"
Pros: "Horrible check in"
Cons: "Rude staff"
Cons: "Booked our seats 24 hours in advance and could not get seats together. Airline expects us to pay extra for reasonable expectations as that"
Pros: "The crew made a bad day a Lil bit cheerful with the way they interacted with the passengers"
Cons: "Horrible delays, a flight that would found me in TO at 7pm got me here after 10pm"
Pros: "Talia is an excellent stewardess—She takes good care of people"
Cons: "The plugs don't actually charge anything... :-/"
Pros: "Haven't taken it yet"
Cons: "Well I'm not on the plane yet cause you left.me stuck in Vancouver"
Cons: "Boarding process complicated, bad smells in cabin"
Pros: "They were quick and efficient"
Pros: "Smooth flight"
Cons: "Wheel chair services was horrible. 8 passengers needed assistance and there were 2 assistants to aid them. This took over two hours as they attended to passengers with connecting flights first. It was frustrating waiting 2hrs after the flight landed to collect luggage and leave airport."
Cons: "Woman in seat beside should have taken 2 seats"
Pros: "All flight crew were personable, kind, funny, warm and I am someone who is afraid of flying. I felt safe and comfortable."
Cons: "The very long delay, the aircraft was extremely crowded and then we arrived late"
Pros: "Wonderful service!"
Pros: "Everything was good"
Pros: "Check-in and in-flight service was good; attendants were courteous"
Cons: "The cause of one-hour flight delay was not properly explained by crew"
Cons: "Delayed flight and disorganized boarding in Kingston made it a bit frustrating."
Pros: "No issues"
Pros: "i Liked the ginger ale, and that we made it safe to Canada."
Cons: "Said it was boarding at 3:30 - didn’t board until 5 minutes before take off. Also it was a delayed flight."
Cons: "That the fare advertised didn’t include a seat or a suitcase. Very unfair comparison."
Pros: "Free booze"
Pros: "The boarding was fast and everyone was kind with me."
Cons: "Snacks were given, I wish there were more options."
Pros: "The crew were polite friendly great customer service"
Pros: "The boarding process was organized and quick. The pilots, Robert and Patrick flew so well and we landed like a dream."
Cons: "it was very good"
Cons: "1.2 hr Late departure. Everything else OK."
Cons: "Waiting to get our luggage"
Cons: "TWO gate changes and several delays later, we finally got to Toronto."
Cons: "the wifi is awful"
Cons: "Flight was late for no apparent reason"
Pros: "Flying portion was fine."
Cons: "Flight delayed for mechanical issues.... then upon landing trapped in cabin filled with exhaust then again trapped in a locked hallway."
Pros: "Pilot did great job, superb smooth landing."
Cons: "The two male flight attendants could have been a bit more friendly."
Pros: "comfortable plane."
Cons: "Kay&k was awful. Never use them again."
Cons: "Have coach passengers prepay for meals"
Cons: "4 hour delay is unacceptable"
Cons: "Seats are too close"
Pros: "Crew was nice and made sure we were all comfortable before taken off :)"
Cons: "I was thirsty on the way back but we were not offered anything to drink so I waited till we landed to buy a drink, other then that was very enjoyable. Plan on using America airlines again"
Cons: "Old aircraft ...what’s with the non-assignment of seats until the last minute unless you pay extra !"
Pros: "Entertainment available excellent"
Cons: "Seating space seems to narrow"
Pros: "liked the crew, but didn't know that we would have to check our bags, since the plane was small & had no overhead. Also, I wish I would have been told ahead of time, that I would have to check my bag again going home, even though the plane did have overhead space. Other than that, I love AA!"
Cons: "I didn't get very good instructions about picking up my carry on bag plane side. I was told to go to the baggage claim instead by a staff member when I came out of the plane, but this was wrong, so I ended up waiting a very long time for them to bring me my carry on bag to the baggage claim."
Pros: "didn't get my flight you said booking was guaranteed refund 24 hours but when i call to change or refund you said the airline would not change or refund. you didn't live up to your end. if you refund i would consider tat but for now. i would never use kayak again and will post my experience"
Cons: "you could have change my return when i called 2 hours after or 18 hours after now i have to pay 500 to get home you should live up to your rules and refund my money"
Cons: "When I checked in on line, I was asked to choose my seat. However, there were no seats available that were free of added charge. I had to pay another $50.00 for a seat. I do believe, when I have a confirmed ticket, I should not have to pay an additional charge for a seat."
Pros: "I flew business so it made a difference in the overall experience. Crew was pleasant and served beverages as soon as I boarded. Also, received a pillow and blanket as it was chilly on the plane."
Cons: "No complaints, everything was perfect. It's worth it to spend the extra cash and fly business."
Pros: "We were early but couldn't get to the gate!"
Cons: "Same as above"
Cons: "No food on the International flight from Kingston to Miami."
Pros: "The flight attendant"
Cons: "Service was poor."
Pros: "Price, entertainment, direct flight"
Cons: "Plane left because pilot was late, little to no legroom for a 6"2 person. Boarding procedure is a joke. Instead of their group system the plane should be boarded from the back. By the time group 8 comes on board there is no room in the overhead bins."
Pros: "Prompt on time service."
Pros: "I liked the arts and craft show that was showing on the plane."
Cons: "As I came into the airport I went to a kiosk to check in and the attendant at the kiosk basically took over my passport and started pushing buttons that I never asked her to push. I eventually got my boarding passes only to find I wasn’t assigned a seat for the first flight and I will get it later at the gate. After getting through security my name was called for a extra security screening which I thought was interesting since I have Global Entry and am an American citizen. Weird. Because my name was called I had to get to the gate early. Upon arriving to the gate the gate agent confirmed I have extra security screening and she would assign my seat soon. After waiting some time she assigned me to a middle seat in the last row of the plane! After boarding someone came and sat next to me that was overweight and should have been charged for 2 seats. With such a long flight it’s the least American can do."
Pros: "Seats which we selected where great"
Cons: "I would have like the opportunity of moving up to preferred seating. Would be willing to purchase it"
Cons: "They changed my flight schedule that made me have to arrange my travel plan"
Pros: "The crew handled the emergency very professionally"
Cons: "Someone stole an ipad and that forced us the be delayed for 2 hours"
Pros: "My flight was delayed many hours so I wasn’t going to make my connecting flight in NY it to Toronto, There service agent was great and found me a seat on a later flight that was direct. Overall, happy with their service found me the best flight available."
Cons: "I never could figure out why the flight was delayed, there were a couple of other delayed AA flights too. I was supposed to get to Toronto at 2pm for a 5pm presentation, but I didn’t get in until 9. I also felt their website was deceptive or maybe needs updating,When I bought my ticket It stated that I would get 3 bags complimentary since it was Canada that wasn’t the case, I was charged for $60 for both."
Cons: "Nothing was good! Horrible horrible airline!"
Pros: "British Airways got us on another flight to Dublin through Heathrow."
Cons: "Plane was late missed the connecting flight. Aer Lingus/American Airlines refused to help us find another flight to Dublin. I called Vagama customer service and the attended refused to help get an additional flight or confirm our returning flight would be held."
Pros: "On time"
Cons: "Small seats"
Cons: "No personal TV’s and no food for purchase"
Cons: "The layover was too short we missed our connecting flight. How did Kayak even allow us to book such an itinerary. Staff with the airline was also rude! Never will I book with site ever again!Rude"
Pros: "Arrived early"
Cons: "American airlines lost my bag... Customer service in LAX is non-existent."
Pros: "Lucked out with extra legroom seat. Seat was broken though."
Cons: "The whole customs process is a seemingly endless mess."
Cons: "The cleaniless of the flight can get better"
Pros: "Flying AA. Excellent flight"
Cons: "No wifi. Pay only"
Pros: "Besides the seating problems everything else went smoothly"
Cons: "I was not able to get seats assigned to us before arriving at the gate. We got put on the very last row by no choice of our own. The seats are not designed for the average adult, possibly the worst ergonomics of any seats I've ever encountered. Extremely uncomfortable flight."
Cons: "My daughter is in a wheelchair. She was a carry on (I e I carry her on board). The staff knew this but failed to notify the airport. Hence, we had to deplane without a jetway. I didn’t. The steep stairs made it unsafe. Had to wait a long time for a handcranked lift. No one really knew what they were doing and they wanted to put her in an adult wheelchair in spite of my identifying safety issues. My daughter was scared and upset. Epic failure on AA’s part. Communication breakdown on many levels. Shameful."
Pros: "Great Wifi! After reading bad reviews it was actually ok. Flew business on the A319 (single aisle plane) and it reminded me of qantas 737. I think for a short haul day flight I may just put up with economy instead for the price. Food is ok. I think with AA you have to pick your aircraft, it makes a difference what plane you fly as to what you get in business class. FA's were great. Overall I'd fly them again. Food was ok."
Cons: "They asked everyone to put the window shades down but I fly window seat because I like looking out! It was a day flight too! LAX T4 lounge is being refurbished so you need to go to T5 and make sure it's not the regional lounge!"
Cons: "Too many delays"
Pros: "the choice of movies was great. I two very well presented selections."
Cons: "Outside of one drink service we never saw or heard from the crew. Not one food item for purchase was ever offered. I am glad I ate in the terminal or it would have been bad for me."
Cons: "The service had much to be desired. The stewardess who was serving our section was curt and rude. Whenever I would ask for a napkin (that she had forgotten to give with my drink, I might add) or any other questions, she would come off as annoyed and as if I was testing her patience, which I did not appreciate as I had been having a horrible experience with American Airlines as it was. Also, why do you not serve milk with your coffee? The flight only served half and half, and I cannot have cream in my coffee at all. So unless you want to clean up my diarrhea in your toilets, I suggest you start giving options. It's not like milk is a scarce delicacy in the US. How is it that other airlines offer both milk and cream, but I get told by your staff, rudely, that half and half "is milk" and that it's all you have? Unbelievable. I hate to be a b*** but honestly this isn't the first time that I got treated like this on AA. I always seem to have a horrible experience with this airline."
Pros: "not much"
Cons: "not much"
Cons: "No headset for entertainment"
Cons: "Old plane and the movie app kept cutting out"
Pros: "They crew tried their hardest"
Cons: "There was no one at the gate to deplane us in Toronto. There for I missed my westjet connection home by 5 minutes. I was looking at the plane by the jet way unable to get on. AA staff would not pay for a hotel for being so late to Toronto because the wether was not thier fault, which I agree. But the lack of staffing was and a hotel should have been provided to me due to this. I will never fly America Airlines again due to my incoming flight to Toronto and the out bound to Philadelphia (cancelled on the way to Philly for no apparent reason)."
Pros: "Ease of checking in by agent. Courteous and friendly staff. On time departure"
Pros: "The crew was attentive and boarding went smoothly. The seat had more room under the seat in front of me, my purse was not jammed in."
Cons: "I hate paying extra for almost every seat on the plane. It's a con job. Food selection was terrible. If I'm paying anyway, give me better choices. No monitors in plane at all. Entertainment needs to be viewed on a tablet or laptop of some sort."
Cons: "No food chips chips very POOR POOR"
Cons: "delay , i am of the opinion that american airline will be late every time . it took two days to go to kingston jamaica from miami intl on 8-4-16 this should be 1. 30 hrs. that was verry poor and return on 8-28-16 flight was delay , i could understand this but two days is a bit too long . ,this happen to me so i not happy . frankie arboine"
Pros: "Free wifi"
Cons: "Late flight, late crew, Late boarding"
Pros: "Quick boarding"
Cons: "The attendants could have been more hospitable"
Cons: "All was as good as expected"
Pros: "The set was super comfortable"
Cons: "Everything was excellent"
Pros: "Nice seats fast boarding"
Cons: "Snack can be more richer"
Pros: "on time, comfortable (business class"
Pros: "The efficiency."
Cons: "The fact that I paid all this money and yet I couldn't get a decent meal. Unbelievable. I've been flying for years -- long enough to remember when flying was less expensive and we actually got more. Today we pay all kinds of taxes and fees; we pay to bring our luggage (as if we could pay for a ticket to go abroad and do so without clothing), and yet we get get less for our dollar. I wish someone in the offices actually thought about that AND did something to make flying with Air Canada what it was."
Cons: "waiting so long for baggage"
Pros: "There was nothing unpleasant"
Cons: "Long walk from terminal F and it wasn't well maked"
Pros: "Based on the conditions had on smooth on eventful flight. After all middle of the hurricane to have a good flight is great"
Cons: "Nothing I'm thankful"
Cons: "More a problem with Toronto Airport then Air Canada. However, the planes do not have enough room for comfort."
Pros: "Flights were on time and very comfortable"
Pros: "I did not enjoy my first experience with Air Canada Rouge. everything seemed last minute."
Cons: "I didn't like that their counter doesn't open until 2 hours before the flight, even international. small plane and it was delayed both ways. Never again"
Cons: "No wifi"
Pros: "The courtesy of the attendants. Boarding was a breeze."
Cons: "The leg room."
Pros: "On time"
Cons: "Uncomfortable seats"
Pros: "It's on time"
Pros: "Video monitor did not work on ATL YYZ leg"
Pros: "Being transported safely to yyz"
Cons: "How cheap the airline is compared to west jet and caribbean airlines"
Cons: "Small plane. Poor service. rough landing"
Pros: "Quietness of the airplane"
Cons: "The seat back was not comfortable for my back."
Pros: "Excellent service on board, and excellent neighbor passengers"
Cons: "Being unable to check in on line and being assigned a middle seat."
Pros: "Flights were on time"
Cons: "Service was good"
Pros: "The staff were friendly"
Cons: "The flight ran late and we were not kept up to date on what was going on....... In addition I prepaid for my meal and when the trolly service got to me in row 33 they told me the food was finished but I could get some snacks. They then brought me a variety of snacks. It was my understanding that a meal would have been available to customers in flight once it has been prepaid.. This was very poor customer service"
Cons: "Lost my bag, I had to wait an hour and a half and missed a meeting."
Pros: "I thought that things ran very smooth and efficientlt"
Pros: "The fast boaring"
Cons: "The 3hr delay. Not many announcements. No one at the gate/desk. Had to be in a crowded gate area with no choice."
Pros: "friendly prompt service, comfortable seats - free tv and movies"
Cons: "had to circle for about an hour before we were able to land due to a storm but that wasn't the crews fault - just bad luck"
Cons: "Short movie list"
Pros: "How quick it waz"
Cons: "How close the seats were"
Pros: "Glad for this new route. Will make Europe easier to access from PDX."
Pros: "Bos->Toronto Good Air Canada at Boston Logan airport has there own gate area with only 3 gates. This reduces the security line for faster security check. However this also causes problems with PreCheck. See below."
Cons: "Bad There is only one line for security at Air Canada Boston Logan because of the small volume at this check point. Because of this, PreCheck passages need to hold onto there bording pass as they go through security. The first security person who checks ID and boarding pass only told my wife not to take off her shoes. He did not tell her to hold on to her boarding pass, so she put it into the bin for x-ray stuff. So later security personnel then told her to take off her shoes and gave her a body scan because her boarding pass was already in the x-ray machine. I always hold on to my boarding pass thru security but had to take my computer out of my carry-on."
Pros: "Movies were great."
Cons: "Having to pay extra for a window or an aisle seat."
Pros: "Free snack"
Cons: "Very crowded, small seating and legroom"
Cons: "Over 1 hour waiting on phone and disconnected. Terrible. Check-in people didn't even say one single word of apology. they suggested call Air Canada."
Cons: "They kept us in the airplane 3 hours before"
Pros: "A very quick trip and the aircraft wasn't crowded at all. Very nice trip."
Pros: "The flght attendant forgot about me. They should treat me better."
Cons: "Me and my wife lost our luggage help us please"
Pros: "The flight was good"
Cons: "Everything was good"
Cons: "delay with no apology which was over 8 hours. the meal was or snack was terrible."
Pros: "All in all, everything was very good. But the service was great. I is very nice to be treated as customers v cattle."
Pros: "Way better then driving."
Pros: "Flights on time"
Pros: "It was one the best flights I was ever on"
Pros: "Th pleasant crew"
Cons: "The 2 hour delay"
Pros: "Lots of newspapers...I love crosswords.....good movie....nice attendant..."
Pros: "Great deal and simple booking"
Airlines flying from Kingston to Toronto have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Kingston to Toronto
Masks required on board, masks provided on flights from Kingston to Toronto
Social distancing seating
Middle seats unavailable to book on flights from Kingston to Toronto
Testing for antibodies, testing for symptoms for flights from Kingston to Toronto
Waiving of change fees. Search flexible flights from Kingston to Toronto