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Cons:

Pros: Crew was great

Cons: We had to go back to the gate to correct an interior light problem.

Pros: Crew was great

Cons: Lots of screaming children. Not much to do about that...

Pros: Just ok

Cons: update the gate info correctly and immediately. I was directed by app to go B5A but actually it is B5 gate in SEA-TAC

Cons: The plane to Guatemala was the worst plane I've got in on

Pros: They were nice. They listened

Cons: No screaming children

Pros: It was difficult to find something to like.

Cons: Everything could have been better. The terminal out of Charlotte looked like a bus terminal, unacceptable for AA since it is one of their hubs. I understand it was a busy holiday weekend, but the airline should have been better prepared for our arrival. While the pilot did an excellent job in getting us in NY on time after airport delays on departure, AA must have not had enough staff working when we arrived. Customers waited over 30 minutes for bags to arrive, which arrived at a different belt than what had been originally scheduled. There were no AA staff in sight when we arrived in NY either. I will do my best not to fly AA again.

Cons: No gate when we landed.

Pros: Quick flight. Quiet and peaceful.

Cons: Snacks are kinda lame.

Pros: The crew were very accommodating as they were able to get me a wheel chair on short notice....thank you, thank you. The seat was not the best because the seat-back did not recline (we were seated in front of the EXIT row)....not good.

Cons: A service of H20 should have been offered...especially when leaving very dry Palm Springs.

Cons: Luggage costs

Pros: Quick and convenient

Cons: Comfort and food was lacking

Cons: Got delayed

Pros: Crew was great

Cons: Lots of screaming children. Not much to be done about that.

Pros: Entertainment

Cons: Flight wasn't full. I could have been seated somewhere else since passenger next to me was quite large and invading my personal space

Cons: No mechanical failures or delays would be nice

Pros: Entertainment

Cons: Flight wasn't full. I could have been seated somewhere else since passenger next to me was quite large and invading my personal space

Cons: Sat on the tarmac way to long. Updates from crew weren’t frequent enough.

Pros: Great crew. Old plane but comfy

Cons: Seats are tiny

Cons:

Cons: No mechanical failures or delays would be nice

Cons: Seats are too small

Pros: Crew was great

Cons: Lots of screaming children. Not much to do about that...

Pros: Nassau security line was quick. US Customs line was quick.

Cons: The Delta line to drop my bags was long and unorganized. The ticket agents were moving in slow motion. I waited over an hour to drop my bag. I thought I was going to miss my flight.

Pros: Boarding went well.

Cons: Crew could be more attentive. They avoided passengers most of the time.

Cons: Broken monitor and seat

Pros: Very professional.

Cons: No option to watch movies

Cons: Baggage was extremely delayed. Boarding and take off were delayed too

Pros: Crew was great

Cons: We had to go back to the gate to correct an interior light problem.

Pros: Great crew. Old plane but comfy

Cons: Baggage was extremely delayed. Boarding and take off were delayed too

Pros: Crew was great

Cons: We had to go back to the gate to correct an interior light problem.

Cons: Seats are too small

Pros: The crew was awesome! The steward was engaging and made us all laugh and feel comfortable for a short flight when he didn’t have to. He had a great sense of humor and gave the kids cookies and wings. Something I haven’t seen in many years. He and the pilots were great!

Cons: Nothing.

Pros: The crew was awesome! The steward was engaging and made us all laugh and feel comfortable for a short flight when he didn’t have to. He had a great sense of humor and gave the kids cookies and wings. Something I haven’t seen in many years. He and the pilots were great!

Cons: Nothing.

Pros: All was great!

Pros: Good Crew. Landing was very smooth

Cons: line to drop bag was so long!! but on the plus side, we were through it in an hour and didn't miss our flight!

Cons: Space on airplanes

Cons: No hubo comida suficiente

Pros: The crew was awesome! The steward was engaging and made us all laugh and feel comfortable for a short flight when he didn’t have to. He had a great sense of humor and gave the kids cookies and wings. Something I haven’t seen in many years. He and the pilots were great!

Cons: Nothing.

Cons: movie selection could have been better.

Cons: Food was terrible. Paid for first class, expected something better than coach. Our food choice was a ham sandwich, there were better choices but the crew took them for themselves so nothing left for the 1st class passengers. Similar situation on our eastbound flight the week earlier. I doubt if Delta knows or cares that this occurs. After paying more than twice the coach fare, we expect something better than a ham sandwich on a coast to coast flight.

Cons: Nothing. Perfect flight.

Cons: Boarding zones is confusing. What does boarding zone "basic" mean?

Cons: movie selection could have been better.

Cons: The seat was squeaking all the time

Pros: Nassau security line was quick. US Customs line was quick.

Cons: The Delta line to drop my bags was long and unorganized. The ticket agents were moving in slow motion. I waited over an hour to drop my bag. I thought I was going to miss my flight.

Cons: Old plane with no video screens or room. Boo!

Cons: movie selection could have been better.

Pros: Crew was great

Cons: Lots of screaming children. Not much to be done about that.

Pros: Just ok

Cons: update the gate info correctly and immediately. I was directed by app to go B5A but actually it is B5 gate in SEA-TAC

Pros: Entertainment

Cons: Flight wasn't full. I could have been seated somewhere else since passenger next to me was quite large and invading my personal space

Pros: Great crew. Old plane but comfy

Cons: Refueling took over an hour.

Pros: That it got me where I needed to go.

Cons: The crew, the food, the tv capability, the amenities. Overall it was the worst international flight I have ever been on. They confiscated my unopened beer I purchased after security point. They had me assigned to a wrong seat, so I had to fight my way 20 rows up as people are filing into their seats. The hot towel to clean your hands was dry and cold. The roll was hard as a rock and cold. The crew was rude and unapproachable. It took almost 3 hours to get them to reset my tv and when she finally did it glitched the whole time I tried watching it. The croissant was literally cooked to the paper and had to rip apart Croissant to get the paper off. They didn't serve the cocktail as promised. It was a pretty poor performance on all levels, and if this survey truly means anything, I hope this gets remedied.

Cons: Food was terrible. Paid for first class, expected something better than coach. Our food choice was a ham sandwich, there were better choices but the crew took them for themselves so nothing left for the 1st class passengers. Similar situation on our eastbound flight the week earlier. I doubt if Delta knows or cares that this occurs. After paying more than twice the coach fare, we expect something better than a ham sandwich on a coast to coast flight.

Cons: Old plane with no video screens or room. Boo!

Cons: Got delayed

Pros: Delayed boarding but made up for lost time in the air

Cons: Delayed boarding

Pros: Seating and serving, both very good

Cons: I couln't get my view on for movies, since there was (I presume) a charge for the earphones. Won't know now what happened to Jean Grey. Maybe offer a small book cart as an alternative entertainment for us cheapskates? do-de-do...

Cons: Old plane with no video screens or room. Boo!

Pros: How ferindly they where get on airplane and caring they where the hold time on the flight

Cons: They bathroom up front airplane should be first class and back airplane have there bathrooms

Pros: Very professional.

Pros: The two people who were in charge of boarding the plane were especially nice, efficient, and accommodating. I really really liked them.

Cons: The flight was too warm.

Pros: Cabin crew was great. Was told they don’t feel they can do a good job of serving 48 passengers in Premium Select with 2 crew.

Cons: Image recognition step slowed boarding down a lot. Food and amenities on Delta Premium Select seem to be getting worse

Pros: Good seats. Crew was not very hospitable. They went by with water and didn’t give us any. We upgraded for the complementary cocktails and my husband didn’t even get a chance to get one.

Cons: More attention especially for the upgraded seats that offer complementary things. We got better service in our economy seats on the way to LA. I wouldn’t pay extra to upgrade again.

Pros: Flight was good and crew were good. Nothing very outstanding but by no means a terrible flight.

Cons: The in flight screens weren't working well.

Pros: Good seats. Crew was not very hospitable. They went by with water and didn’t give us any. We upgraded for the complementary cocktails and my husband didn’t even get a chance to get one.

Cons: More attention especially for the upgraded seats that offer complementary things. We got better service in our economy seats on the way to LA. I wouldn’t pay extra to upgrade again.

Cons: Baggage was extremely delayed. Boarding and take off were delayed too

Pros: Smooth and fast.

Cons: Headphones should be free. Also some free food would be nice.

Cons: Boarding zones is confusing. What does boarding zone "basic" mean?

Cons: No ear plugs in my amenity kit??

Pros: Assertive

Cons: Hand out headphones, my phone doesn’t have compatibility.

Pros: Got here early!

Cons: Seats are too small

Pros: Crew was great

Cons: Lots of screaming children. Not much to be done about that.

Pros: Great crew. Old plane but comfy

Pros: Smooth and fast.

Cons: Headphones should be free. Also some free food would be nice.