Like it but when it came time to de board I realized I left my jacket on board and they refused to let me back on even though I had just got on the shuttle. I waited and waited for flight crew to bring me my jacket but in the end after 40 min of waiting I had to leave. Still till this day can’t find my jacket!
Cons: "Just a normal flight - on time. All good"
Pros: "I like the space between chairs and the little things that made the trip a good one"
Cons: "Better food"
Pros: "There was a large range of entertainment options. Enjoyed the seatback screens."
Cons: "We were on the plane for an hour before taking off."
Cons: "Flight missed connection. United wanted to reroute my entire flight flying coach even though I paid for business. They refused to give me a seat from sfo to lax. Also, they refused to reimburse me for the difference in the two l velsnof service."
Cons: "A little late getting started, otherwise OK."
Pros: "On time!"
Cons: "Leg space and seat"
Pros: "Boarding was a breeze"
Cons: "Quality of food (snack) was just not good."
Cons: "Not a kind service"
Pros: "Ease of boarding"
Cons: "Purchasing extra leg room"
Cons: "The plan had to be maintained with no option for getting to my final destination on time."
Pros: "The crew was helpful"
Cons: "United Arlines has a lot of room to improve. It’s clearly just in it to make money and doesn’t care about the individual customer"
Pros: "Good equipment. Pilots communicative."
Cons: "First class food choices were both heavy ( meat ravioli or braised beef tips). I had a nice grilled chicken wrap from Coach. Flight attendants were pleasant and professional but not very attentive."
Cons: "My united app didnt find my flight;"
Cons: "Flight switched, old plane operated by Privelage Style, 0 entertainment and poor service throughout the 7 + hours from Chicago, flight an hour delayed as well"
Cons: "The plane was delayed because it had no air conditioning. We got on after an hour and a half delay with NO AIR. I was almost sick the entire flight because it was so hot."
Cons: "Terrible uncaring old waitresses overweight, no room for luggage no room for even walk in the plane, kept asking to turn off devices when it is well known devices don't cause any problem. No free internet. Old tired planes, terrible third world airline."
Pros: "On time"
Cons: "No delays"
Pros: "Flight attendants were very courteous and professional. And things ran very smoothly. My only very minor issue was regarding the captain. First of all, he got us there safe and sound with very little turbulence and on time; however, usually on those cross-country flights, the captain often announces interesting geographical features as we fly over them. That didn't happen and I missed it. Well, I was a geography major and I am a teacher, so from my perspective, it seemed like a missed opportunity."
Cons: "First flight delayed by 2 hours for crew rest; with no significant weather in Corpus Christi, from the night before, this shouldn't happen. I had to re-route, and arrived 5 hours after I was supposed to."
Pros: "They checked my. Bag"
Cons: "No food, no entertainment unless app was downloaded prior, small craft for duration of flight"
Pros: "Economy plus seating for free. Checking in early has its benefits since you get the extra legroom perks without having to pay for it."
Cons: "An hour delay for boarding due to computer problems, but these things happen from time to time."
Cons: "the plane was dirty, the boarding process was chaotic, and the staff was not concerned with the passengers. will never fly united again."
Cons: "Small Chairs, no tv"
Cons: "Typical American passengers ignoring crews request to NOT place coats and small items in overhead bin. I had to have a "discussion" with passenger to please put coat under front seat. I don't know how crew could be more assertive with this item"
Pros: "Flight crew was very attentive and made every effort that passengers were comfortable. I will never fly BA again!"
Cons: "The flight was delayed and I was concerned about missing my connection."
Pros: "The flight attendants were very friendly. The flight was smooth"
Pros: "Left on time arrived on time. Good flight"
Cons: "Food and going to Paris from Washington temperature in the plane very very cold. Request to staff to be able to coin tease it but didn't do anything. On way back asked if it was possible to get a newspaper and attendant answer very impolitely that was for business and she didn't think it was going to be nothing left. Being polite and accommodating is part of their job."
Pros: "Late, very late. Kept saying 20 minutes, just 20 more minutes. It was over an hour and a half late. Poor communication. Lost my luggage and blamed it on bahamas air even though it got stuck in houston."
Pros: "Crew- very efficient on the ground andon the air"
Cons: "Inner flights no entertainment. Maybe dhould go wifi like LH"
Cons: "Canceled the morning flight to Denver, missed connection arrived late to Minneapolis!"
Cons: "Flight attendant moved me to the back of the plane even though I got on the plane when boarding closed. There was an empty row in the front so there's no reason to move to the back just because that's my seat."
Pros: "The crew was nice & was attentive."
Cons: "There was a delay & the app updated too late."
Pros: "The food was decent"
Cons: "It had u comfortable seats. No entertainment. Aesthetically not pleasing. Food was decent at best. Least favorite airline for perspective."
Cons: "The loud engine noise and WHY load from front?? Load from back so your not bothering everyone."
Pros: "Was given a couple of blankets that I asked for. Everyone was very professional. Very accommodating."
Pros: "Would like to select seat when purchasing ticket"
Cons: "Having a middle seat"
Pros: "Smooth. No problems. Happy we didn't have to get suitcases through customs because you could handle in Canada. Happy gate was near where we got off."
Pros: "I liked everything overall Service Attention Boarding Crew Food, snacks and drinks"
Cons: "Price should include WiFi or at least mention it at ticket purchase so that WiFi service can be purchased. Some trips are budget based and any extra expenditures may unbalance a vacation. I don't mind paying upfront when purchasing tickets but having my wife look at me while I'm about to purchase WiFi for the trip made me uneasy. Thanks"
Pros: "The crew was great - very responsive"
Cons: "It is just a long time to sit in very cramped space"
Pros: "Crew was friendly and got us to our destination safely."
Cons: "Flight was delayed and boarding gate changed."
Cons: "The flight from United Airlines it was horrible! 4 hours delay! Overbooking of 12 passangers! Definitely this is not a company that respects its passengers."
Cons: "2-3 hour delay kept delaying, snack was nasty, drink yeah right it was a sip. They take a can and split it between four people. So unorganized and rude."
Pros: "Everything was on time"
Pros: "Good wasn't bad."
Cons: "Staff didn't make you feel special. They probably don't themselves and that comes across in the level and delivery if the services."