Find cheap flights from London to Regina

Pros: "Information sharing by pilots and crew. Economy class leg room is good."
Cons: "All good up to the level"

Pros: "Customer care was super supportive"
Cons: "Inflight sandwiches"

Cons: "Flight got cancelled"

Cons: "KLM crew exceed our expectations"

Pros: "Slow service."
Cons: "Better communication!"

Pros: "Crew was helpful and food was very good"
Cons: "There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai"

Pros: "The entertainment was amazing"
Cons: "The seats were a bit hard"

Cons: "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"

Pros: "The crew was great but the seat wasn't as comfortable and didn't have much leg room."

Pros: "Nice aircraft"
Cons: "Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay"

Pros: "The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)"
Cons: "A lot of delays, on both flights. We spent twice as much time waiting than flying."

Pros: "well mannered and attentive crew - good supply of complimentary food/drink - good over all comfort"
Cons: "boarding was running very far behind - considering this is mainly a hub operations carrier - resulted in several passengers missing their connecting flights -"

Pros: "Seat space a bit tight . I should have upgraded to more leg room . Next time!"

Pros: "Food provided, staff kind"
Cons: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."

Pros: "The crew was amazing and the food was great."
Cons: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."

Pros: "Crew was nice and efficient"
Cons: "Economy seats don’t recline enough."

Pros: "Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none."
Cons: "Transfer point needs upgrade."

Pros: "Crew's hospitality, good music, good destination material, terminal info, good system overall"
Cons: "Less legroom, storage space, bad food, few movie options."

Pros: "Smooth flight."
Cons: "Seat a little cramped."

Pros: "Staff very pleasant"
Cons: "Evening snack was not the greatest breakfast was pretty food"

Pros: "Great service"

Pros: "Good flight, arriving well on time."

Pros: "Good entertainment options. Nice flight attendants"
Cons: "It would be helpful for short people to be able to adjust the head rest lower on the seat. More recent released movies would be helpful. More leg room. Not charging more money to choose seats."

Pros: "Food was excellent, service from staff was friendly, and entertainment options were great."
Cons: "Not a lot of shoulder room being in the middle seat. But it had adjustments options for a lot of other things which were good."

Cons: "Boarding was confusing and disorganized"

Pros: "She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks."
Cons: "Cramped seating."

Pros: "The attendants took great care of us. Super smooth flight."

Pros: "Wifi on Board"
Cons: "Nothing"

Pros: "I enjoyed the attention to detail and comfort. Helped to make the flight easier to handle."

Pros: "Good information and helpfil boarding."
Cons: "Has to wait in confined area fir nearly 2 hrs before boarding. No restroom or refreshments within that area."

Pros: "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"

Pros: "Seats were comfortable"
Cons: "Flight was delayed by 2 hours. Could have gone to Amsterdam and come back in that time"

Cons: "Amesterdam airport employee was really rude"

Pros: "In flight food was enjoyable"

Pros: "Everything"
Cons: "Nothing"

Pros: "The supplied pack of toothpaste/toothbrush"

Cons: "Flight was delayed 8 hours. Arriving at Incheon, discovered ground crew were unaware of our arrival to take this connecting flight. However, we were put up overnight in a hotel, which was nice."

Pros: "newer plane, good staff"
Cons: "need better and more food options, more often"

Pros: "I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly"
Cons: "Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!"

Cons: "suitcase didn't turn up, although connection was quite tight"

Cons: "OLD plane without comfort or entertainment"

Pros: "Priority boarding was appreciated and the flights were on time. Service was fine. Schipol was good."

Cons: "That I was forced to check my baggage. I never received a chain ticket for my luggage. The flight has a 32 hour layover and KLM lost my luggage and it was not found until a week after my arrival back home. I still have not received my bag at this time. The boarding crew was manually tracking who boarded and who didn't. It was a cluster."

Pros: "The crew were just amazing, such lovely male stewards! They were helpful and friendly and generally wonderful."
Cons: "The entertainment was quite dated and didn't have new movies etc"

Cons: "One of the senior stewardesses we're very rude. Whether it's her personal opinion or KLM's policy, it's unreasonable to think that a 3 years old child could or should hold her pipi over 20 minutes, while they slowly and inefficiently trying to give out food. Several parents were there with the request to let us through to the toilet with small children and she smiled in our face and said "no, we will finish first and than you can go". She might be not fit for the job anymore, but KLM can't afford this kind of treatment."

Cons: "The fact that there are different airline carriers for one flight is hard. In my second flight they made me check a bag which was considered a carry on during my first flight"

Pros: "Very good flight, excellent service and good food."

Pros: "Flight unpleasant. Ground staff in Marseiile great but gate crew didn't control carry on baggage and many of us could not use overhead bins because of passengers who stowed more than one and often oversized suitcases above, so we and many others had to place carry on suitcases under seat. Attendant on plane totally unhelpful and could have rearranged a few bags to make room but preferred to stay in back of plane and talk. To be fair, rest of flight was pleasant although late due in part to boarding issues."
Cons: "Carry on baggage issues and storage on plane. One aloof and unhelpful member of flight crew."

Pros: "Except for my negative comment, a good flight."
Cons: "I paid extra for a window seat, but due to the poor alignment of the seats with the actual windows, I actually sat next to a wall! Nol much to see out of a wall. If KLM are going to charge extra for a window seat, then they should make sure there is a window there! If the seat had actually had a window it would have been an excellent flight."

Cons: "Lost bags"

Cons: "I was not expecting to get on a full 8 hour flight with no meal unless I pay for it. Although the mistake on purchasing a flight without meal may come from my end, this logic of having to pay for a meal is not ideal whatsoever, this should never happen, especially when going on a 8 hour flight, meals should always be included regardless! never heard of this ever in my life of using westjet for 7 years , very disappointed."

Pros: "Excellent airplane, the Dreamliner is amazing with great leg room (I'm 6' 1") comfortable seats and head rest, great lighting and an extensive entertainment system! Crew was efficient."
Cons: "The food was terrible. Cardboard packages that contained tasteless meals."

Pros: "The crew was doing best for the circumstances of old aircraft and greedy airline."
Cons: "Westjet planes operating on the London-Vancouver route have no screens at the back of the seats. The entertainment system provided over wifi is impossible to connect (spent almost 2 hours trying until giving up) and internet is not free too. There is only paid food on this flight (~ $15 / meal)."

Pros: "Price was excellent"
Cons: "Long delay in Calgary for omward flight. Mass confusion at boarding gates."

Pros: "Member of the crew was not too helpful. Despite my malfunction"
Cons: "Customer service. Understanding customer needs and provide best possible travel experience."

Pros: "Crew."
Cons: "Timing. The flight was delayed by an hour."

Pros: "Crew was great! Seats were decently comfortable. On the way there the travel time was shorter than expected. s"
Cons: "They ran out of hot food for purchase by the time the catering trolley arrived in the back section of the plane and had limited vegetarian / vegan options for purchase."

Cons: "Morning flight but flight was late leaving even though the plane was at the terminal. Sat on the tarmac for a half hour waiting in line to takeoff."

Pros: "Crew was awesome, very friendly"
Cons: "10 hour flight, and you pay for gross food."

Pros: "Upbeat crew!"
Cons: "Leaving from the basement of YYC airport"

Pros: "The flight staff were excellent. Very pleasant to deal with and very accommodating. They really let you feel that they were there to help and if they could they did."
Cons: "The only real irritation was the check in process. I have no issue whatsoever with the 23kg allowance per bag but the process for checking your bag, especially if you were over the limit and what the consequences may be were not obvious. My wife and I had two bags, mine was 4kg under the allowance and my wife's was 2kg over. If I had known this was going to be a potential GBP45 charge we would have shuffled things about to balance the bags. It needs to be made clear to people that they can actually weigh their bags first to find this out. My bag was already tagged and gone when we went through a lot of hassle to reduce my wifes bag weight. Anyway, this is a suggestion so that future passengers do not encounter the same frustration."

Pros: "I didn't!"
Cons: "Late, late, late! I was a prisoner in my seat."

Pros: "Great staff and helpful with checking bags."

Pros: "From checking in to my arrival I enjoyed the service. The crew even on ground were helpful at the checking in. The light refreshments were okay. I am impressed. I had no on board entertainment so can’t comment on that."
Cons: "Nothing in my whole experience with WestJet on my trip."

Cons: "Leaving Gatwick 30 minutes late had us miss our planned Halifax to Toronto. The next flight was 4.5 hours later. After a trans Atlantic, that is horrid."

Pros: "Most of the crew were nice. Captain very informative."
Cons: "It was freezing! The headphones they rented me didn’t work, or maybe it was the tablet—could barely hear the movie."

Pros: "Boarding etc was organized and efficient."
Cons: "Did not find the crew helpful or friendly."

Pros: "I like the head rests that move and the GF options. The flight attendants were fabulous."
Cons: "No meal for a long trip. 9 hours is too long with out offering food no matter the ticket cost. Also, having entertainment at every seat would be more welcoming"

Pros: "Enough space for long legs."
Cons: "Need more variety in snacks on the longer trips."

Pros: "The crew. Very friendly and helpful"
Cons: "The food. Pizza was bad."

Cons: "Unable to hear updates from the crew. Sounded garbled"

Pros: "Crew was very pleasant"
Cons: "As it was a budget flight, all food had to be purchased and the cost was high for the quality received"

Pros: "I liked the fact that boarding was a good experience"
Cons: "The fact that the plane was supposed to land at 3.35pm and we actually landed at 4:40 and for some reason we waited to get off the plane with no apology from anyone. The service was not satisfactory and they broke our stroller."

Cons: "No free food was offered on a 8 hour flight. I won't choose Westjet again."

Pros: "Cancelled the flight and was utter chaos with no direction what so ever."
Cons: "Staff would not communicate with the passenger's."

Pros: "No Comments."
Cons: "The Female Stewardesses either conveniently did not see me sitting in the middle row seats, or perhaps had other alternative means. I felt totally and absolutely ignored, particularly when Meals and Beverages were being served."

Pros: "Friendly crew"
Cons: "Terrible food options. Sandwiches and croissants vastly overpriced: $8 for a croissant ($1) with a slice of cheese (25cents) and ham (50 cents) is ridiculous. Flight delayed on the ground for 1 1/2 hours."

Pros: "The crew was nice enough, although I did overhear them talking negatively about some other customers out of earshot."
Cons: "The food options were pretty poor for an eight hour flight. I'm happy I brought some food with me because there were few options (snacks - biscotti and party mix, no meals). They also charged customers for checking a bag; most airlines allow the first checked bag to be free for international flights. Not the case here."

Pros: "Always a good experience travelling with west jet"

Pros: "More leg space than I was used to and pretty spacious bathrooms (I'm 6'5")"
Cons: "The purchased Wi-Fi went down immediately and didn't come back up until 8 hours into the 10 hour flight."

Pros: "Food was great and fresh. Staff was friendly and gave us extra snacks for the kiddos."
Cons: "Took a very long time to serve any food or drinks after being told we could order at anytime, tricky with two little kiddos."

Cons: "Took 30 minutes from push-back to runway in TO. Cabin was unpleasantly hot."

Pros: "Really fast"

Pros: "The lead crew member was extremely positive and apologetic and at the same time he was very entertaining whenever usually-boring announcements were made to the passengers."
Cons: "It sucks that the crew had to deal with so many angry passengers after we were stuck on the tarmac for 2 hours and in the gate for 1 hour, with a total delay of 3 hours, causing many other passengers to miss their connections. That said, the crew did their best to remain positive and accommodating."

Pros: "Our choice to pay the upgrade to Plus seating was WELL worth the cost. My husband and I had never flown 'first class' before and thought on this almost 9 hour flight we would give it a try. Wow! Seat comfort was fantastic. Service was wonderful. Food was great. We were made to feel like royalty."

Cons: "The toilets were very dirty"

Pros: "The crew were nice"
Cons: "The gate in LGW was one of the farthest in the aiport. The flight ia 8.5 hours and the ticket is not cheap. But you have to pay for everything. Even onvboard entertainment. The only free thing is the soft drinks and that is even rationed. I flew with worst airline and for long flight they at least give a free meal."

Pros: "The return flight was acceptable. seats were comfortable. Would recommend on spending the extra $$ on get extra legroom seats."
Cons: "Flying out on December 24, the airline kept us at the airport for 6 (including 2 hours on the plane) hours before cancelling the flight because they could not get water pressure to the washrooms. We were supposed to leave for London (LHR) at 8:35pm and were notified of the cancellation at approx 2am on December 25. The only other flight that would be available would be on December 25 at the same time the 24th flight was supposed to leave. The service desk was not taking any requests for finding or re-booking flights, we were supposed to call their support number at 7am on the following day. We were offered cab fare accommodation from and back to the airport. They offered hotel stay which I passed on. They provided $60 of airport food that could only be used at certain restaurants, not compatible to purchase chips or drinks (non-alcoholic) from other stores. The coupons as compared to Air Canada, which are valid for a year were only valid for 24 hours. In the end the only "monetary" compensation I got from WestJet was 250 westjet dollars that expire in 12 months."

Cons: "My flight was delayed for 23 hours. It was scheduled to leave at 8:30pm on December 24th. I spent Christmas Day in the airport and in a hotel. Consequently I have no desire to fly with WestJet again."

Pros: "The staff was friendly. The food was great."

Pros: "crew is friendly"
Cons: "more space i am somtired of being cramed in i cant use westjet again due to lack of leg room dont charge for baggage dont charge for food"

Pros: "Ended up getting quite the deal on the flight back and forth between Toronto and London. The flight did leave a few minutes later but nothing unexpected. The crew was very nice and very friendly. The food was decent, they came around for drinks 3 times and twice for snacks (you have an option of pretzel sticks or biscuits and they're both pretty good - I'm partial to the biscuits. Not gonna lie, I was able to ask them for both a couple times, and they obliged."
Cons: "There are no onboard entertainment systems, you must bring your own device and even then their WestJet app has bugs - so the app kept crashing on my Nexus 5X whenever I tried to play a movie or TV show."

Pros: "Nothing"
Cons: "no food, no comfort, no entertainment stuff"

Pros: "Friendly crew (mostly). Entertaining and witty announcements! Like that food is an optional extra, not in with the flight price."
Cons: "Was flying alone with my 8-month baby. At five hours in he needed a break from sitting on my lap. After standing for a while (in the least in-the-way spot we could find) a flight attendant began to get huffy each time she passed and finally asked pointedly if she could get something for us. I offered to go back to my seat which she said would be helpful. In hindsight I think she could have given us a little more grace given the age of the baby and length of flight, or at least have explained the situation more politely!"

Pros: "Both flights to and from Gatwick had major scheduling problems that brought me a lot of stress considering I have a lot of meetings plans right after both arrivals."

Pros: "Good service. Really nice smooth flight."

Pros: "That the airline takes safety seriously That the airline took initiative and moved quickly to ensure passengers got where they needed to be"
Cons: "That I had to go to Calgary before going back to Regina Why can't there be more direct flights going in and out of Regina?"

Pros: "Nothing. WestJet charges astronomical prices for poor service which cannot even compare with budget airlines."
Cons: "I paid $15 for a meal on this flight seeing as it is transcontinental, and I would be hungry at some point. I chose a vegetarian option. The stewardess dropped off the meal, which was pasta with a side of pasta salad (no vegetables in the vegetarian option..), while I was sleeping. My girlfriend asked for wine to go with our meals, which we were charged for at an additional cost. The wine arrived an hour and a half after our meals arrived. Later in the flight, a stewardess dropped off a Turkey croissant sandwich on my tray table, waking me up for the second time that trip. I called the stewardess back and explained that I hadn't ordered a Turkey sandwich. She explained that a sandwich came as part of the meal I ordered. I stated that I would be happy to receive a sandwich, but that the Turkey did not correspond to the vegetarian option I had specified. She proceeded to take the sandwich away, and did not return for the remainder of the flight. I have issues every time I fly with WestJet; poor performance, service, and customer relations. I've travelled on 7 different air carriers in the last 28 days, and WestJet is by far the worst. I paid €19 for a flight from Munich to Brussels from a WestJet competitor, received excellent customer service from smiling stewardesses, complimentary Beer and Wine, and even chocolate and a snack. I paid over €500 to fly with WestJet, and received nothing but a resurgent sour taste in my mouth. I've given second, third, and fourth chances with WestJet but I believe they have lost my business forever at this point. Truly disappointing to say the least."

Pros: "Normal flight"
Cons: "Normal flight"

Cons: "This airline charges for everything, and after you pay once, they try to charge you again, and again, and again (four different people tried to charge me 4 different times for my two checked bags). And they lost the record of my payment, so I had to show 4 times the Amex receipt showing that I had paid before. It took 45 minutes and 4 non receptive agents for me to get my luggage checked. British Airways is significantly better."

Pros: "Great and friendly crew"
Cons: "In-flight system had some problems and seats seemed a bit uncomfortable"

Cons: "Seats are not comfortable for long haul. Airbus 380 premier economy. Not enough reclining and leg support."

Cons: "Flight was delayed"

Pros: "The cabin crew were amazing and the seats very comfortable, even in economy. I'm not a super comfortable flyer so I loved that the pilot would always warn when we were getting into turbulence. 2 thumbs up. I will fly Air France again"
Cons: "I'd appreciate a better selection of food and drinks, even if I have to pay for the drinks."

Pros: "The seat was very comfortable."
Cons: "My boyfriend and I were required to gate check our carry-on luggage which required us to go through customs in Paris to get to our bag and re-enter security for our connecting international flight. I am unsure why this was the case as other passengers brought the same size luggage. Very upsetting."

Pros: "Crew was good, seat was not, it was freezing cold and one little blanket was inadequate!"
Cons: "Provide another blanket when needed, was wearing shorts and a short sleeve shirt."

Pros: "Food"
Cons: "Seat"

Pros: "Not being charged for my first bag of luggage"
Cons: "Nothing"

Pros: "Crew was really good, polite, efficient. The aircraft was relatively new and clean (rare for an airline to provide a new craft on an Africa segment). Food was good, seats comfortable. Will definitely make them my airline of choice to the extent that I can cost wise."

Cons: "Not to be late ,and not to loose my luggege"

Pros: "Crew members"
Cons: "Up to 1 hour late and they leaved my baggage in Paris"

Pros: "The crew"
Cons: "Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude."

Cons: "Flight was delayed by at least an hour leaving Paris - a regular situation I experienced with AF."

Pros: "The staff were very helpful and professional."
Cons: "The food was awful and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."

Pros: "Not much expected as it was a budget trip."
Cons: "Poor timing in between connections, barely made in time to my first connection being the last person to board"

Pros: "It was a nice plane and boarding was well organized."
Cons: "I was assigned a middle seat, if not for that I would have given a higher rating."

Cons: "I did not like that i was in the bulkhead and there was not sufficient overhead storage for us. The bin was only big enough for 1 backpack. 2 of the 3 of us in that row had to go 2 rows back to store our luggage. This is very inconvenient when deboarding because I have to wait for many others to pass before I get a chance to walk towards the back of the plane to get my luggage."

Pros: "Absolutely everything perfect."
Cons: "Through my own fault I ordered a different seat instead of window seat. :)"

Pros: "I like fly attendant who served us meal"
Cons: "I didn’t like that space between each seat is small"

Pros: "The crew was super friendly and always gave the feeling that they want the customers to feel comfortable and enjoy the flight. One of the crew members even offered me to move to an emergency exit seat (without me asking to move) because I am tall. Amazing!"

Pros: "Nothing"
Cons: "The seat seemed smaller and space was very uncomfortable. The boarding process was very painful because we had to wait for a longtime."

Cons: "Couldn't make the connection....Overall....an aweful experience!"

Pros: "Nothing."
Cons: "They loosed our reserved seats, our luggage, food was awful, ground staff was disrespectful."

Pros: "Easy, fast, comfortable, no hassles"

Cons: "People may think,that the delay of the flight has set my mood for this review but I can ensure it has most definitely not. With all the bad weather, I was already very happy to connect right on time in Paris. However, a long haul A380 flight with such a tight seat configurstion is almost embarrassing for an airline. The in flight entertainment is at a very poor level, not only with the screen being very small and outdated, many of the movies are only available in French and the international selection very limited. The food was not much of a delight, whereas the presentation was nice. However, in all the 7 h between the services, nobody came around with refreshments in a completely booked flight, neither was announced that a trolly would be set for self service in the galley. Lucky the ones who got up and found out about. In terms of amenities, again, the airline is lacking of originality and saves cost. Bottom line: you get from A to B, but there are so many better competitors in the market, which I shall definitely consider on my next travel."

Pros: "Offering a drink on such a short flight is appreciated albeit unusual these days. Crew was very professional and friendly."

Pros: "Very poor sound quality on the earphones. Made it very difficult to watch a movie and almost impossible to listen to music."

Pros: "Nothing special"
Cons: "They start serving late the apperitif before taking off and take it back right after."

Pros: "Boarding and punctuality."
Cons: "Lagos boarding with rather annoying wait due to repeat hand check. Perhaps added security carried far."

Pros: "Friendly people on board"
Cons: "Crew was not very responsive. It would take over 45 minutes for them to respond to a customer call. Plane landed and we were kept on runway for 1.15 hours and crew only checked in with us twice during that time. People were panicking regarding missing their connections"

Pros: "Crew was great."
Cons: "Food could be a bit better. White bread is unhealthy."

Pros: "Late, not enough legroom, smell from the toilet. Tiny TV screen, malfunctioning electronics, poorly maintained seats. Friendly crew! They looked tired, but they were still smiling while trying to keep passengers happy."

Pros: "Flight went smoothly"
Cons: "Flight left late The seats are small and crowded There are no entertainment options"

Pros: "Crew and boarding, not much else to talk about. Late for take off, but made it on time"
Cons: "Late leaving and arriving."

Cons: "I was forced to rebook my 3rd leg after taking trains in the middle."

Cons: "The flight arrived late with no clear explanation as to why. Then there was no EU queue at immigration, so more time wasted."

Pros: "Boarding sevece was very nice and helpful Thanks so much"

Pros: "Free drinks and snack!"
Cons: "Nothing"

Cons: "Wheel chairs for my ill and aged parents was not provided"

Pros: "The crew"
Cons: "Not enough room for legs. Small amounts of food. No entertainment."

Cons: "Flight was delayed by 1 hour 30 minutes. After over 24 hours of travel this was not appreciated. Also no lounge access at Toronto airport."

Pros: "The flight went smoothly from boarding to landing. The crew was helpful, kind, & courteous. I would definitely fly Air France again. Online check-in was also easy to follow and complete."

Pros: "Croissants instead of pretzels was a nice change of snack"
Cons: "Computer failure rendered the check in process a total mess. Staff seemed utterly at a loss and also totally unprepared for this very early and very full flight. Most passengers seemed to have multiple bags to check. Since this is a regular flight it was hard to understand why check in staff wandered in late when time was already tight - let alone having a system failure as well to deal with. We were 50 minutes late leaving. This resulted in many of us either missing or having extremely tight (stressful) connections at CDG Paris."

Pros: "The plane is roomy and bright"
Cons: "N/A"

Pros: "Same as above, the crew was very friendly and the food was great."
Cons: "Seating was cramped and uncomfortable for a tall person."

Pros: "Clean plane, efficient crew, food OK. Boarding was organized"
Cons: "No entertainment and no power plug to charge devices."

Pros: "should let first board passenger in rear rows and not everybody together."

Pros: "Smiling, quick, courteous"
Cons: "Had to pee right after turbulence no time for bathroom"

Pros: "Courtesy staff excellent!"
Cons: "Console for gaming poked guy in front. Needed joystick"

Pros: "Boarding process and customer service"
Cons: "Food could have been better and seating comfort"

Pros: "Exept food everything was awesome"
Cons: "Food"

Pros: "The crew were very good. In any case, I shall fly with AC again."
Cons: "Lining up to check in with bags. The customers were "sorted" but I finished up on a very long line with only one person serving; after 30 minutes, that person just wandered off, presumably for a break. We, on the queue waited for 15 minutes for a new person to return. When it was my turn to check in the process took no more tan 30 seconds whilst for others it had taken 10 minutes and more. Dreadful experience. The choice of entertaining films was limited on my flight; normally AC has a wide choice."

Pros: "I sat next to quiet and pleasant travelers. Flight left and arrived smoothly"
Cons: "Boarding was one long queue.... My row was skipped in the meal service when they had to restock and restarted in the wrong row. Attendants never responded to call light. I had to verbally call out as attendants passed by. On the third attempt one actually stopped and brought the meals. No apology given."

Cons: "service desk unable to reroute me on a different flight even though there are seats"

Pros: "Helpful and considerate staff when my friend was sick"
Cons: "The delays to leaving the airplane port."

Cons: "Toronto international airport was very crowded. too many people , not enough facilities. You have to line up to do anything, even buy a bottle water."

Pros: "Flew to and from LHR with Air Canada after flying Air Transat for years. Both flights were professionally managed with the crew in constant availability. Not over the top cheerful, but ready to attend to requests calmly and with attention.beverages etc. were readily available."
Cons: "Low-quality food and small portions for a 9 hr flight."

Cons: "I had to eat a big pizza from outside.. nonsense food and only water being served 24/7 as if I am from a desert..bullshit."

Pros: "Great service. Only one other person in business class. Very pleasant flight"

Pros: "Nice and safe flight with little turbulence"
Cons: "Not enough room! And stuck between two fidgety guys. One drank six little bottles of whiskey."

Cons: "They could have done the boarding different. There was a bit confusion about when to board."

Pros: "Very professional but also pleasant. Clean, good food."

Pros: "I really liked how the crew on our leg to Heathrow made sure we were comfortable and asked often if we wanted more drinks (water, etc). We had a delay in landing due to weather but we were able to make our connection because they called ahead to customs and we were able to go to the front of the line. That's service!"
Cons: "Bathrooms got kinda dirty about halfway through the long flight from Toronto to Heathrow."

Cons: "flight was cancelled and I was offered a flight through Montreal with Long connections so I cancelled and flew the next day again through Montreal but with better connections"

Cons: "Seats are always too close to the ones in front , crushing knees."

Cons: "Entertainment system is outdated and not functional"

Cons: "Seats are to close. There is no leg room."

Cons: "Very bumpy ride"

Pros: "Crew and flight were okay."
Cons: "Reception and sound quality was poor."

Pros: "On time, a huge variety of new movies, the meal was very good."

Pros: "Easy boarding process and the entertainment selections were good."
Cons: "The flight crew were not attentive and rude at times. The one guy even rolled his eyes a few times. He would ask what you wanted to eat or drink and before you could answer he was walking past you to the next row. I had to call him back several times just to get a soda or water."

Pros: "Leg room was better than most airlines as was the food and entertainment choices."

Pros: "The crew"
Cons: "The flight was changed too often."

Pros: "For a long-distance air trip in economy class, it was a generally satisfactory experience."
Cons: "The flight attendants were less than pleasant."

Pros: "The customer service folks at Air Canada. They worked very hard to get us on the second flight. Running through the airport with us, pleading with TSA to move along, trying to talk sense to some guy who eventually allowed people to get off a flight, but wouldn't let us on. I guess its easy to make those decisions when he makes the call from some office via a phone and doesn't have to face customers. All other Air Canada employees we worked with were exceptional!!! Kudos to them."
Cons: "Our flight was delayed 3 hrs from London. Once in Montreal the systems that Air Canada uses to correct the situation are horrible. There was no way we would be able to catch our rescheduled flight in the time it takes to deboard, go through customs, get bags, recheck bags, go through security. We didn't. We missed the next flight too despite the heroic efforts by the staff (excpetion - TSA security. They moved very very slow to the point that they seemed passive aggressive to our situation). This is the second time it has happened. I probably won't fly Air Canada again, if possible."

Pros: "Relatively comfy economy class seats, great in-flight entertainment, decent food and plenty of beverages served by kind and professional attendants."
Cons: "Only negative was a significant delay."

Pros: "Love the new 787, don't know how I can fly in another airplane again now."

Cons: "Lost bag. Took two days to return. Very bad customer service while trying to recover."

Pros: "Clean environment and temperature was pretty constant and comfortable. Staff helpful. The entertainment equipment worked well. This was not the case for for a number of passengers on another carrier's long flight within the past 9 months."
Cons: "There was a nice balance of food, beverages and snacks. However, the food quality was not the same as my previous flight. One meal included mashed potatoes and potato salad and I feel a green salad would have been a better balance. Taste was lacking a bit. Movie choices felt limited. This was "the" trip with the noisy, screaming 2yo sitting directly in front of me. I feel for the child and parents and feel some of the issue was the parent. Crew seemed to mostly ignore the situation. I'm a grandma so usually patient but others around me we clearly annoyed."

Pros: "Crew was great.. offering my daughter snack choices when she did not like the initial offering."
Cons: "There was a 1.5 hour delay related to passenger issue that we never did hear the real details on what was going on. Understand security comes first."

Pros: "The bilingual announcements. The movie selections."
Cons: "Most of the staff were rude and made me feel like an inconvenience any time I needed something. Due to delays leaving Heathrow and arriving in Ontario, my 2 1/2 hour layover was reduced to 30 minutes. And because I was transfering to a flight to the US, I had to sprint through 6 security checkpoints. I made it to my flight, but my bag did not. My bag was not delivered to me until 1 am the following day."

Pros: "Entertainment system was nice and I had a good seat on the aisle with no one in the middle, which was lucky."
Cons: "Getting checked in London was a pain. Air Canada had changed my original flight over (a change I wasn't happy with) and then when I got to LHR had marked my record for a change fee! Left hand doesn't know what the right hand is doing. Crew was generally inattentive, absent, and hardly friendly. At one point I was instructed how to load my (tiny) food tray properly after the meal. I am sorry but you are working for the airline and I am paying for service, which I didn't get."

Cons: "I was NEVER TOLD I would need a transit visa to fly through Canada. I was denied boarding in Entebbe by British Air and had to rebook and pay for another flight on a different airline that didn't fly through Canada. Who has another $1,700 in their pocket to cover such expense? A terrible financial hardship. I will NEVER use Kayak again to book travel."

Pros: "Oversold didn't have seats but we were able to get on. They decided to use a smaller plan a large number of people could not leave. We were luckyOversold didn't have seats but we were able to get on. They decided to use a smaller plan a large number of people could not leave. We were luckyOversold didn't have seats but we were able to get on. They decided to use a smaller plan a large number of people could not leave. We were lucky"
Cons: "vwry stressful ending a vacation not knowing if you will get home until the last minute"

Pros: "Boarding went smoothly. The entertainment (monitors in the seat-backs) was excellent. The crew was friendly and helpful. The food was much better than I expected on a flight."
Cons: "I flew economy, so I didn't expect luxury, but that's a very tight fit for an 8-hour flight. I understand that industry standards have gone in this direction and that it's necessary to remain competitive, but at some point the industry needs to take into account the actual size of passengers. What are the seats now, about 16" wide? With so little leg room that I couldn't cross my legs if the seat in front of me was reclined. I'm a slim woman, about 130 lbs., and I was very (very) uncomfortable. I can hardly imagine the discomfort for the poor woman next to me (a plump post-middle-aged lady). I would definitely fly Air Canada again, as the staff was great and the overall experience was good. But I'm looking forward to the end of this trend of reducing space per passenger."

Cons: "I didn't like the fact that my flight from the United Kingdom came in late and that resulted to missing my flight to Indianaplis and ruined my entire plan for the day."

Pros: "Flight attendants were very accommodating despite the full flight. It was comfortable and we received updates from the pilot and flight crew throughout the trip. Love Air Canada!"

Cons: "Air Canada was poor in staying on schedule which caused me to miss my connection. They did not have anyone in the airport to to guide me to where I needed to go to reschedule. It took 2 hours to claim my checked luggage before I could go to the hotel. Then when I called that night to reschedule my flight I was informed that I was already scheduled for the next day. It would have been nice to leave the airport with my boarding pass. Then in the morning had to stand in line for an hour before I could get a boarding pass for a flight that was again delayed. Luckily it was the last leg of my return trip."

Cons: "I GOT TO THE COUNTER 50 MINUTES BEFORE BOARDING AND WAS TOLD IT WAS CLOSED. I HAD TO SPEND ANOTHER $800 TO GET BACK TO THE US. I WILL --NEVER-- BOOK A FLIGHT WITH AIR CANADA, AND I HAVE ALREADY ADDRESSED ON SEVERAL SOCIAL MEDIA SITES HOW YOU TREAT YOUR CUSTOMERS. i'M NOT FINISHED WITH THAT EITHER. ANY RATING SYSTEM I CAN FIND I WILL LET THEM KNOW WHAT HAPPENED TO ME. THE TWO WOMEN AT THE COUNTER AT HEATHROW WERE SNOTTY AND UNPROFESSIONAL. THERE WAS ABSOLUTELY NO REASON I WAS DENIED BOARDING. I HAD NO CHECKED LUGGAGE. I WILL ALSO NEVER USE KAYAK AGAIN, EITHER. THANKS FOR NOTHING."

Pros: "Individual employees at the gate seemed like good people who got stuck in a bad situation."
Cons: "The check-in process was needlessly difficult. We had to check in less than 12 hours before our flight because the website would not allow access. We could not choose our own seats until very late in the process. Our family was split up (we encountered 8 other families also split up, including single parents with young children). When most of us fixed this problem ourselves on the plane, we got lectured by flight attendants about the "wisdom" of checking in early. Boarding was very delayed because of overbooking and confusion; some people did not make it aboard even though they had been guaranteed a seat. Crew was apathetic, at best. The food was deplorable."

Pros: "Gate assignment was only 44 minutes before take off and with the size of LHR got there after boarding had started. Confusion as right beside it was an AC direct flight to Toronto also boarding so lines were mixing. A hot meal provided which was good except for a stale roll and awful "salad". A hot wrap provided later in flight that was awful, should have used pizza pockets. Good crew and good flight. Always carry active noise cancelling ear buds or headphones."

Pros: "courteous crew; partially empty flight so lots of space to move and lay out Food and entertainment good Air Canada is always a great airline to fly"
Cons: "Nothing"

Pros: "Lucky as this was not a full flight so I had the seat next to me empty and lots of legroom with a bulkhead seat. The attendants were very nice and the onboard entertainment had a good selection."
Cons: "The food is just not good. Air canada needs to get a new provider."

Cons: "only one soft drink for three hours, nothing else"

Pros: "The plane appeared to be new. The TV screen was large and easy to navigate and the selection of movies very good. The crew was friendly and accomodating"
Cons: "The seats were very narrow and close together. It felt very crowded and I was glad I am only 5'1" -- I pity people who are of normal height. Also I was disappointed that a smaller plane was substituted for the original one that I booked, which necessitated a seat change [although I was still given the requested aisle seat]. The plane was totally full which made for a claustrophic flight. The food offered was mediocre, but I have come to expect that in economy."

Pros: "their ticket agents were exceptionally helpful in fixing Emirate airs problems"

Pros: "The crew and team did so wonderfully given a pretty bad situation. We had a passenger who had to be removed from the plane ... after that we tried leaving again, but due to a potential security risk went back to the gate a second time for a security sweep of the plane. This unfortunately caused us to be on the tarmac for two hours, but the crew did a wonderful job of keeping us informed, offering water, calming nerves, etc. Beautiful comfortable airplane as well."
Cons: "I have dietary restrictions and didn't feel there were many options. I wasn't aware that I could make special requests, so I will take advantage of that in the future. I did ask one flight attendant if the salad option was gluten free, and she said "I'm not sure," but also didn't offer to look into it further, meaning I didn't have food for my transatlantic flight. Luckily I took a few small snacks, but that was a little bit of a bummer all the same."

Pros: "On Time departure. Friendly staff"
Cons: "Plane was uncomfortable"

Pros: "The choice of movies, they were very current with a large selection"
Cons: "I thought the crew could have been a little more personable"