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Cons: Not enough space. Tv was glitchy. Seat uncomfortable.

Pros: The on-board crew were great. Super friendly and chatty. Almost a WestJet feel instead of the serious aloofness that AC is known for

Cons: The entire HUGE MESS from booking til sitting on our last airplane. The “new reservation” system is a horrible joke. The right hand doesn’t know what the left is doing so you get completely wrong info and they won’t do anything about it. I’m a wheelchair assist and had to call 6 times to remind them to put it on my ticket even though each time I was shown that it had been added. They kept seating on the back row of the plain and blamed me for not calling ahead to “let them know I was wheelchair assist so they could reseat me” BUT...they won’t answer you call unless it’s 24 before your flight and then to check at the airport who then tells us it’s out fault cause we didn’t call more then 36 hrs ahead...YOU CANT CALL THAT FAR AHEAD...and ...get this “they don’t have wheelchair assist on my ticket/file”. I about lost my mind over the hours on hold and every different answer as to what what to do and in the end blamed us. ASTONISHING TO ME. THEN THEY HAVE THE NERVE ON-BOARD TO ANNOUNCE THEY ARE THE BEST AIRLINE IN NORTH AMERICA 2019...HORSE PUCKY!!!

Pros: The crew that greeted us (and sorted out seats) was excellent.

Cons: We had booked seats together two months before our trip; when we checked in (both legs are Star Alliance, but Air Canada—one leg both directions—did not allow any on-line seat choice or changes), we had been separated to different rows altogether (and since it took two Air Canada trips to get from Vancouver to Denver; the first had mechanical difficulties an hour into the trip and had to return), and there was no way to change it online or at the airport.

Cons: Food is awful if you compare with other major airlines products. Very old plane

Pros: Very kind associate working at the gate. She helped me obtain my seat assignment and was a pleasure to speak with. Her happiness was contagious (even at 6am!). She put me at ease.

Cons: The last travelers in boarding line (including myself) had to check their carry on luggage because “there was no more room in the overhead compartments”. However, while I was walking to my seat, I saw ample storage space as well as suitcases that were laying horizontally or flat and could easily have been adjusted to create even more space. Given that most people pack their most valuable items in their carry on bags (as well as anything fragile), I was a bit uneasy checking mine. The associate who helped check my bag on the tarmac was kind. I was grateful that my luggage had a hard shell case.

Pros: All was great!

Cons: It’s time to update the snacks, bu thank you for serving more than just peanuts. I was very cold on the flight - unusual, but definitely very chilly.

Cons: Refueling took over an hour.

Pros: Seating and serving, both very good

Cons: I couln't get my view on for movies, since there was (I presume) a charge for the earphones. Won't know now what happened to Jean Grey. Maybe offer a small book cart as an alternative entertainment for us cheapskates? do-de-do...

Cons: Don’t be delayed by more than 1 hour. Twice the same day / both directions.

Cons: Movie selections, healthy snacks/food

Cons:

Pros: Crew was great. I had almost the first half of the airplane to myself and got to lay down as my flight was 1230 midnight

Cons: Nothing

Pros: Comfy seats, on time, fast boarding

Cons: The international transfer at Manila airport was the worst I have ever experienced. Disorganized, extremely slow, poor communication, no seating, inefficient, and an odd security check before boarding. Truly a stain on the reputation of Manila airport.

Pros: The crew Friday, July 26, 2019as terrible. Not friendly. I felt like we were an inconvenience to them. No one smiled.

Cons: Friendlier crew.

Pros: The flight was good all in all

Cons: Overhead room for my one carryon instead of people taking on 2-3 carryons

Cons: no food available to be purchased. we left almost 2 hours later than scheduled and were very hungry.

Pros: Room

Cons: Entertainment

Cons: Flight delayed I missed my driver

Pros: Handled the delay professionally with full transparency.

Pros: Quick flight. Quiet and peaceful.

Cons: Snacks are kinda lame.

Pros: Crew was great. Delayed by mechanical issue. Weather was bad in Montreal so delayed again. Mechanical issue is a pain but I'd rather not crash so all in all very good. Really windy at landing, pilots did a great job. Respect!

Cons: Just a heads up, if you're a large person, weight wise, you may have a challenge using the rest room. It's pretty small.

Pros: The crew were excellent. The seat was not very comfortable - it had a very firm seat cushion. The flight time was about 5 hours so it was OK. I adjusted to the feel of the chair. We had seats next to an exit door so we had more leg room which was nice.

Cons: The seat was not very comfortable. The seat cushion was quite firm. I sat for 15 hours on a Qantas seat which was quite a bit more comfortable. There was no onboard entertainment unless you had a cell phone and could download the West Jet app. I was spoiled by my flight with Qantas from Vancouver to Sydney. They had touch screens on the backs of the seats so you could choose movies, radio, games, and flight info and the seats were much more comfortable.

Pros: It was all very standard- crew was nice, plenty of food

Cons: the system for checking bags at Paris CDG was really bad. The Kiosks to print bag tags were really hard to use - esp for older folks.

Pros: Crew was friendly and professional.

Pros: It was all very standard- crew was nice, plenty of food

Cons: the system for checking bags at Paris CDG was really bad. The Kiosks to print bag tags were really hard to use - esp for older folks.

Cons: Safety briefing not accessible for people behind approx. row 15 as the attendants were standing among the first rows.

Cons: Better, healthier food choices would be nice.

Pros: Video screen was in the head rest of the seat in front of me. Power outlets at the seat.

Cons: More room and wider seats

Cons: Fue de lo peor, viaje a Bos a SAL , haciendo escala en NJ , los vuelos súper mega retrasados, pero el más retrasado fue el NJ a SAL , supuestamente iban. A compensar con alimentos pero lo único que dieron fue una galleta vencidas, y una bebida no más mal servicio, no lo recomiendo viajar en UNITED

Pros: The crew Friday, July 26, 2019as terrible. Not friendly. I felt like we were an inconvenience to them. No one smiled.

Cons: Friendlier crew.

Pros: Quick boarding, no delays.

Cons: The control for the entertainment system is strangely located on the armrest, so the person next to me was constantly changing my system's volume and channels by simply using the armrest.

Cons:

Cons: Food.

Pros: Cabin crew was great. Was told they don’t feel they can do a good job of serving 48 passengers in Premium Select with 2 crew.

Cons: Image recognition step slowed boarding down a lot. Food and amenities on Delta Premium Select seem to be getting worse

Pros: Very professional.

Pros: Flight crew was great, smoooth flight,

Pros: Made up time on delayed flight. Friendly, efficient and helpful.

Cons: Food

Pros: Crew was excellent seat was as usual

Cons: Something to Fill your tome a little more

Cons: The internet connection was terrible i was not able to see anything that was being offered