Daily cleaning, installation of cabin HEPA filters on flights from Mazatlán to British Columbia
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|November||Best time to beat the crowds (7% less expensive on average)|
|January||Most popular time to fly (41% more expensive on average)|
Average price round-trip
|C$ 410||(avg. price over the last 2 weeks)|
Good deal round-trip
|C$ 180||or less|
Good deal one-way
|C$ 205||or less|
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 7h 04m
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Scores according to KAYAK customer reviews
Pros: "Exit front and back."
Cons: "Only at the airport too hot, not air conditioner"
Cons: "The kiosks and digital tickets were not available and we were running to our gate."
Cons: "It was fine...no complaints... crew friendly"
Pros: "Andrew and James the flight attendants were fantastic. The flight crew was great. Very smooth flight."
Pros: "Seat comfy staff friendly"
Pros: "Allowed some clearly intoxicated drunken (tourist, non-local) passenger to board, who proceeded to throw up. Got on my wife and some other passengers. All Alaska did was allow passenger to deplane while a clean-up crew spent over an hour de-grossing out the main cabin area. Unable to push back"
Cons: "Alaska should have allowed us to know the guy;s name, so we could sue him for the inconvenience. Alaska should have denied him boarding and sued him for the inconvenience/clean-up crew expense"
Cons: "All good"
Cons: "Better snacks. No cost for checked first luggage"
Pros: "The crew was attentive and pleasant. Appreciated the movie options"
Pros: "wi-fi as a t-mobile customer"
Cons: "having cabin crew remind people to put blinds down for a red eye. Some folks were oblivious."
Cons: "The menu was preordered. Yet on plane menu not available. The electrical outlet did not work in our row. No wifi over mexico"
Cons: "Start serving people early and the plane smell musky"
Pros: "Plane was clean, spacious, entertainment system was great, lots of food offerings. Will fly this airline and aircraft again!"
Pros: "Nice seats with good legroom"
Pros: "Flight was smooth"
Cons: "Wish there was free in flight snacks."
Pros: "Brand new plane, first-rate crew, and quick boarding and take off."
Cons: "It took the ground crew a long time to get in position."
Pros: "Flight attendants"
Cons: "Ran out of food VERY early Late out of the gate, later landing Old Virgin America cramped plane"
Pros: "Good flight"
Cons: "Delayed for one hour, virgin America planes are getting old. Remote was broken"
Pros: "I had additional legroom for some reason, and 2 windows. We didn't die."
Cons: "No in flight wifi, no one asked me if I wanted to order food, the flight was really bumpy. Took forever to board."
Pros: "The flight was great and comfortable"
Pros: "The staff was so helpful and *human*... all of my interactions with them were absolutely wonderful."
Cons: "Cabin could have been a little cleaner. There was some candy/gum stuck to my seat and my tray table had juice spilled on it."
Pros: "Leg space. Free WiFi for t mobile customers."
Cons: "My flight was cancelled twice"
Pros: "Customer service both on the phone and in person wede professional, friendly, and accommodating. They went out of their way to make our trip as comfortable as possible."
Cons: "I, honestly, have no complaints about this flight."
Cons: "3 times in the last 10 years i have had flights with this airline from portland twice an seattle once everytime they have some excuse about air crews an the flights leave 2 hours late after a long layover this has been a problem for a long time if i knew the right people like in the faa to call i would . honestly i seriously recommend to do not fly this air line to spokane unless you are desperate .once ok twice wait a second three times two different citys there is something here an it need fixed yesterday"
Pros: "Cabin staff were pleasant and efficient. Flight crew kept us updated on what was happening."
Pros: "Fast flight"
Cons: "charged me for carry on that got lost and damaged"
Pros: "Friendly people."
Pros: "Crew was great! Free wine was awesome. Boarding and deplaning was quick. All over excellent"
Pros: "Nothing to like."
Cons: "We weren't issued a boarding pass. We reach the the ticket counter before the cut off off point. But are agent took their time so they didn't allow us to check a bag and make it on our flight. We were turn away and it cost us a day and our night at an expensive hotel. Also I later found out our flight was delayed which meant. We should be able to check our bag and make on our plane without an issue. Very unsatified."
Pros: "Take off / landing"
Cons: "N / A"
Pros: "Great service, comfortable flight."
Cons: "You cancelled our flight home in the middle of a Hurricane, so we can't check up on our cats or house. We will never fly with Alaska Air again, and I will make sure that absolutely everyone knows what you did."
Cons: "They cancelled my original flight"
Pros: "Crew was excellent."
Cons: "The unexpected turbulence"
Cons: "We had to wait over 2 hours delayed our flight claimed it was mechanical reasons then change it saying it was paperwork they need to do so we would be able to make the flight wasted almost 3 hours I was sleeping the crew wakes me up for drinks like really !!bad experience!!!!"
Pros: "Pleasant, happy, and gracious flight attendants. Informative geography highlights from the flight deck."
Pros: "It was a short flight!"
Cons: "Despite no welcome, acknowledgment or greeting from the flight attendant, as he was focused on his phone, he was friendly during the flight. Very loud flight. And of course, the amount of space we are squished into is obscene, almost criminal."
Cons: "Charge for wifi too expensive. SWA charges $8 per day."
Pros: "The bump to first class was awesome as was the crew."
Cons: "Not applicable."
Pros: "The flight itself was great."
Cons: "Checking in was a nightmare. First time of Alaska. Can't check baby items for free like on other airlines. KTN was not entered on tickets so didn't have the pre-check I paid for. Agent asked for ID then after those were put away asked for passports so had to dig back through bag. Had to lift suitcase on scale 2 times to get to 50 pounds, then 3rd time agent finally said we could just put the items we removed on the scale instead. Attitude from agent at check-in and at the gate were miserable and snotty! Will NOT fly again!"
Pros: "Short flight"
Cons: "Seatbelt extensions should be able to reserve at counter before flight? Or reserve w/your ticket when seat is purchased. Minimizes embarrassment."
Pros: "The crew was very nice. Everything was on time."
Cons: "Nothing. Everything was great!"
Pros: "Very pleasant flight, on time, with outstanding, attentive and friendly crew, specially Jeff!"
Pros: "Flight attendants were nice as well as people in baggage. Quick flight..."
Cons: "Terrible customer service at ticket counter, flight was two hours delayed on my way out and no one was at the counter in the middle of the night so I had to bring my checked bag through security to have them then throw out my liquids! On return flight I was told to be there two hours in advance not one and they wouldn't even offer to put my luggage on another flight! Needless to say my parents had to come back to get it! They were the absolute worst, even the customer service wouldn't take responsibility and offered a $50 credit...never flying with them again."
Pros: "Flights were getting delayed out of Spokane due to all the snow, and Alaska adapted and moved our entire flight onto an earlier flight, making my evening much better than it could have been when the flight was later cancelled due to worsening conditions."
Cons: "They canceled the flight with no warning, had no customer representatives to help people make other arrangements, and had a very short window of time to file for a refund. Absolutely sub par experience."
Pros: "I fly Alaska airlines frequently. Rarely are they not on time. The crew are very friendly. I did not purchase any of the food items this time. However, I have enjoyed the cheese platter on previous flights. Most of my flights are short (San Francisco to Palm Springs) so only water is served and purchased drinks. Alaska has a fantastic mileage plan and the bonus is the "companion tickets". Alaska airlines is one of the few that has a "price guarantee." I would not consider another airline unless Alaska does not have that route."
Pros: "The crew and the convenience of schedules."
Pros: "Friendly crew"
Cons: "flight left without 1/6 of the passengers. ¯\_(ツ)_/¯"
Cons: "Provide earphones or headphones"
Pros: "Everything except the delay was fine, not extraordinary."
Cons: "7-hour flight delay. If this was a European flight we would have been entitled to at least $250 for our inconvenience. We were not offered anything to compensate us for a 7hour delay, which was ridiculous."
Cons: "13 hour delay"
Pros: "Good service great aircraft"
Cons: "Takes along time to get off airplane with everyone getting their bags from the overhead bins"
Pros: "The crew were nice."
Cons: "We could have used more legroom between the seats."
Pros: "Crew did a great job communicating what was happening while we were delayed"
Cons: "Compensation for our time or schedule mishaps."
Cons: "No delay"
Pros: "Never made the connecting flight."
Cons: "Todo excelente!!!gracias!!!"
Pros: "The crew was amazing."
Pros: "Delta as always top notch!"
Pros: "More room in Delta Coach than other carriers"
Cons: "Departure delayed by 1hr30"
Cons: "The sits are uncomfortable"
Cons: "This was my worst EVER airline experience. It was delayed 27 hours and the snow was not the only problem. When we finally got on board a plane we sat on the runway for over two hours - then they FORGOT to load the luggage!!!"
Pros: "Comfortable, not-overstuffed plane, friendly crew, excellent service, lots of good food & snacks. Travel as it used to be."
Pros: "Delta - best airline"
Cons: "Airbus - entertainment systems never work."
Pros: "Free drink"
Cons: "Flight was over 30 min late to depart, which caused me to miss my connection flight. I haven’t been offered any sort of compensation for the inconvenience"
Pros: "I was very impressed with the flight attendants. They were very pleasant & very attentive to the guests. The premium seats were very comfortable. The only disappointment was the chicken dinner but the ice cream dessert & refreshments were wonderful."
Pros: "Great service. On time departure. Early arrival"
Pros: "The seat was comfy foe the whole 20 min flight"
Cons: "You delayed my flight . Missed my connection and got.stuck at the airport for 6 hours . Now I have to miss work tomorrow"
Pros: "On time."
Pros: "Seats were spacious"
Cons: "No entertainment, snacks were bad and plane was old."
Pros: "Staff very courteous and professional"
Cons: "My mother spent the entire day in the airport while they rescheduled the flight 4 times. Delta still hasn't contacted me or sent me the voucher that was promised."
Pros: "Everything was great, flight attendants were awesome"
Pros: "Great and friendly crew"
Cons: "baggage rules, check in with baggage, change fee for flight when it was not customers issue that caused the 5 min delay! Unable to reach reservation desk on line or via phone (neither was the gate agent)"
Pros: "I was rerouted."
Cons: "No one would reissue me a ticket for the next flight. Delta and West Jet kept saying the other company should do this, and in the end no one did and I had to purchase another ticket."
Pros: "Delta’s crew were professional"
Cons: "Uncomfortable seats, reclining only about an inch is not enough for a 5+ hr trip"
Cons: "Landing was frightening."
Pros: "The flight attendant in Delta Comfort/Main Cabin was very nice and made for an excellent trip. Smooth ride and on time. I like that!"
Pros: "No complaints. A puddle-hopper to a yes."
Pros: "All that one would want."
Pros: "Smaller plane, aisle seat with a lot of leg room (5c), smooth flight"
Cons: "Shorter flight so no snacks/drinks were served, although requests were fulfilled."
Pros: "Food was best in a long time. Steak salad was excellent, as was the little chocolate mousse."
Cons: "The flight was delayed an hour and a half."
Cons: "My flight got cancelled without letting me know in advance I was in the airport and spent me hours to switch a flight I ended up arriving at a different airport and need to spend more money for über"
Pros: "Had a chance to download the entertainment app during layover, so could take advantage of movies available on second flight. Crew still good; gate attendants friendly; snacks/drinks readily available."
Pros: "Crew was friendly and helpful. We got a free dinner with wine and free breakfast. Everyone got pillows and blankets."
Pros: "Comfortable seats and incredible kind staff"
Cons: "No food, drinks, or entertainment. But it was an extremely short flight."
Pros: "First we had a mechanical after boarding. I was rerouted through Atlanta. That flight is now delayed by 2hours. I then had to reroute to West Palm Beach instead of Ft Lauderdale. I will leave 9 hours after my original flight time and arrive 8 hours later. Just ridiculous"
Cons: "See above"
Pros: "Speed and comfortable kind bars were a nice touch"
Pros: "I appreciated the helpfulness of the crew."
Cons: "On the flight to Kansas City we had movie screens which spoiled me and made me think we would have them on the way back to Atlanta."
Pros: "Only thing I liked was the time, took off on time."
Cons: "Some flight attendants were in worse mood, they don't even smile. Communication was poor, and they did not even offer me a meal. I was ignored although I paid for the meal. This was very disappointing. Next time might consider, Lufthansa or any other airlines."
Cons: "No westjet checkin area and no signage. Staff didn't know what was going on."
Pros: "The crew kept it together even though the situation was stacked against them."
Cons: "The plane was really late, changed gates a number of times and switched from one terminal to another then back to the original terminal again. My understanding was this flight was a mess the previous week as well which says that something needs to be fixed. The temperature on the flight fluctuated back and forth from too hot to okay. You get the picture."
Pros: "Not much"
Cons: "Delta connect carrier not good for comfort seating and service. Would not fly them again. Would go to another airline iinstead."
Cons: "Connecting drop off luggage was closed so I had to take my luggage with for about a mile"
Pros: "Not a lot."
Cons: "Our group of 11 missed our connecting flights in Mexico City because the plane was two hours late. Cost us thousands of dollars and a day of our time."
Cons: "My baggage got destroyed and they did not wanted to refund it. (I am not sure if it was the correct flight). I submitted a claim but thet rejected it."
Pros: "Crew nice."
Cons: "Check in very long. Boarding slow. Check in our carry-on’s even though there was plebty if room in the plane"
Cons: "To have us sit together"
Pros: "The entertainment, and service inside was very good."
Cons: "Boarding process was disorganized and confusing."
Pros: "Nothing at all, we were left in Mexico with an under 2 years old boy. Reason, apparently we were late but we were not and simply Aeromexico probably oversold tickets and put others in our seats"
Cons: "To resolve our problem. Supervisor was so disrespectful and treated us so badly we had to get ao mad at them so we could get at least a hotel to spend 17 hours until our next flight which they wanted to provide"
Cons: "Entertainment selection was mediocre."
Cons: "Flight delayed. They were moving us from door to door. My connecting flight was delayed too. The flight was supposed to leave at 1am when ended up leaving and hour past that plus a lot of children were traveling in that flight and I don’t think it was okay to be moving all these families around from door to door. It was 2am this children needed to be sleeping on Thebes plane that was supposed to leave at 1am. Really disappointed."
Cons: "As I mentioned earlier, the interior of the plane looked very tired, and my seat cushions were coming apart."
Cons: "Horrible customer service from stewardess"
Pros: "The cabin was kept quiet, dark and orderly for the night flight."
Cons: "Same as above. The seat in economy is truly an endurance test. No way to go to sleep."
Cons: "The flight was never listed on any airport screen and the gate was not provided on my boarding pass (this was after I couldn't get a digital boarding pass for no reason that was ever explained to me). Stressful and frustrating experience."
Pros: "COmfortable seats and great staff. Food was the most bland that I have experience on Aeromexico but they all can't be home runs."
Cons: "Entertainment system had malfunction and was down for half the flight. Leaving me halfway through a film (pet peeve)."
Pros: "Love the comfort and room of the seats. A plus to have charger station in your seat"
Cons: "Staff not so friendly. Not giving us enough attention"
Cons: "I have my reservation and payment Aeromexico didn’t care they put me on a stand by list as they overbooked the flight but these time instead of them telling you that it was overbooked their pretext was the weight of the plane"
Pros: "On time"
Cons: "They charge for luggage"
Pros: "Was all good even saw a couple get in the toilet for the mile high club!"
Pros: "The service was great!"
Pros: "The service is great"
Pros: "Counter help was very friendly and helpful"
Cons: "Buying through Vayamos, when initially going to AM website I was directed to go to Delta site. They rejected me, I called them, recording said they would call me back in more than 2 hours. Etc, etc A horrible experience."
Pros: "Flight had no major inconveniences or mishaps."
Cons: "Paid $150 more for AM Plus. Not worth it."
Pros: "Mileage was credited to my account of SKY TEAM immediately. Many movies are available."
Cons: "The shelf between two seats were not clean. I asked a young steward to clean the shelf. He cleaned it later."
Pros: "Good hot meal"
Pros: "Fast boarding, decent seat space (AM+), fast, courteous staff"
Cons: "I paid $14USD for internet assuming the USB charging ports worked, only to find that they did not, getting only 15 minutes of my 6 hour flight!"
Cons: "It was too cold on the plane."
Pros: "Overall planes were ontime Staff pleasant. Tv entertainment was certainly adequate"
Cons: "Food was terrible Both trips a bun with mystery meat and cheese And a pudding on the side My last overnight trip my seat didn’t recline making sleeping almost impossible"
Cons: "Delayed hours, both on my flight to Managua and from Managua. Going through customs and having to pick up your luggage and the go back through security is annoying. What do they think has changed since the last security check? The seats are small if you have long legs. The food is not good, but I guess what airline's is?"
Cons: "A lot of waste of time"
Pros: "Crew was very nice, lots of movies and kids shows to choose from on the plane"
Cons: "Flight delayed, missed connecting flights, very little communication about delays etc. Terrible turbulence for 3 hours, food was not good at all. Don’t eat breakfast"
Pros: "The crew was very nice."
Cons: "The screen at my seat did not work. Nobody told me why or mentioned it to me. While I was sleeping a flight attendant took away my tray of food before I was finishing eating."
Pros: "Crew on board was very nice. Crew on land was horrible."
Cons: "Food is terrible. Lines in Argentina and Mexico City are insane. I will avoid Aeromexico in the future as it was not worth it The planes were old. People on board nice. But the land crew was very rude. They changed our seats at the last minute, even after booking this trip months ago and paying extra for the seats we wanted. so we did not travel together from Mexico City to chicago and they were blaming it on a change of aircraft which was a 777 identical to the original one."
Cons: "Stated "free wifi" on plane by the door entrance. But once seated and trying to log in. You have to pay. So it is not "free" In my opinion that sigh is false advertising."
Pros: "Excellent flight. Flight attendants were friendly and helpful, For airplane food it was on point. Smooth flight and no delays. Clean plane."
Cons: "There wasn't anything I didn't like about this flight."
Cons: "Entertainment center TV on the seat doesn't work"
Pros: "Crew was nice and friendly."
Cons: "went to Cancun and out of the four flights, only had in flight entertainment once. Ac was barely working and in terms of beverages it was only coke, sprite, water, coffee or juice. Seen better selection on every other airline I've flown in. Seat cushion barely there."
Cons: "They lost my luggage."
Pros: "Help from attendants"
Cons: "Too crowded"
Cons: "The flight was late, the seat space minimun, I was on the kast row so the de back seat could't retract. The flight was full"
Cons: "Aeromexico is a scam. I will never travel with Aeromexico again. When we arrived in Mexico City, MX the airline changed their boarding gate without notification. We were sitting at the original gate for 2 hours only to realize they never called us to board. By the time we got to the correct gate, we were not allowed to board the plane because they said we were late. The plane left at 5:00 p.m and we arrived at the gate at 4:50 p.m. They informed us that we had to purchase new tickets which cost $370 per person. There were 4 of us. After arguing with the Aeromexico representatives and supervisor for over 5 hours and having them check their flight boards they admitted to making the mistake so they changed our flights without charging us, but now our flight leaves the next day at 6:20 a.m. and we will not get to our final destination until 4:15 p.m. So, we have to spend our night sleeping in the airport until our morning flight at no fault of our own. Their customer service is the worse and I've never ever had this kind of travel experience with any other flight. I am fed up, tired, and will be reporting this airline for fraud because many other customers have had the same experience. Never again will I travel with Aeromexico and Kayak should be ashamed to partner with this airline."
Pros: "The Dreamlines is terrific. Great service, attentive staff & clean airplanes & food."
Cons: "tried to xcl a month in advance due to unfortunate circumstances....to no avail. no help at all, whatsoever"
Cons: "Plane and Airport smelled like a sewer. The staff/crew were extremely rude and not helpful at all. One of our bags did not make it to Houston, TX (Our home) on time."
Pros: "I booked the flight for my mother to rush to Mexico to be with her mother while in the hospital. Aeromexico did not have any reservation. So my mother had to pay for a ticket through Aeromexico. I email the company to refund me and haven't heard back."
Pros: "Plenty of drinks, entertainment and blankets earplugs. Going we had a fabulous new plane with individual tvs & plugs for electronics."
Cons: "Coming home older plane, no individual tvs, the monitor to view commercials was small & far away. Also they only showed one hour tv show. It was over 4 hrs, they could have showed at least another show. Food not good."
Pros: "Check in was fast and with attention and good information about connections"
Pros: "The entertainment system... Although had my own.. The screen was large and selection was good from what I saw around me."
Cons: "Nothing much. Was full flight but nothing they can do about that"
Cons: "No masks"
Pros: "Nothing. Crew on all four flights were rude."
Cons: "The flight attendant could have gone and gotten my meds or let me get my meds that I left at the at the gate"
Cons: "Boarding was a zoo, they changed aircraft and lost my reservation although I am an executive platinum. I boarded as a standby customer Comer after 25 years of flying with them you would think they would pay more attention."
Pros: "Left on time, arrived early!"
Cons: "When checking in, it indicated a smaller plane. I was not in a window seat and I had to check my baggage (and wait at the baggage terminal)."
Cons: "Ability to download premade events apple calendar and apple wallet tickets was seemingly impossible. Send me one email with each of those items as it’s one of the number one thing customers care about"
Cons: "Full flight, but exceeded expectations"
Pros: "Amazing crew and boarding process (given our priority status), great food throughout the flight."
Cons: "Seat comfort"
Pros: "Entertainment is great."
Cons: "Late and long flight, so bring your own food. Nothing to purchase"
Cons: "No window at the window seat"
Cons: "Didn’t make the flight because of previous flight was delayed"
Pros: "I was with Japan airline and they were amazing crew and amazing service with very good food"
Cons: "The seats and entertainment could have been better"
Pros: "Very attentive crew"
Cons: "Boarding gates"
Pros: "Entertainment options were great"
Cons: "Crew (one member in particular) was rather short and rude to passengers who may have been unaware about the device holders on the back of seats. These are new for some. Use it as a teachable moment."
Pros: "Crew was polite and tried their best to be helpful"
Cons: "I could not check in online before the flight and when I got to the airport, there was no way to check in with a Nexus card. Then they took a while to find my information. Then when I went to board the flight, I only had a Nexus card so they were reluctant for me to board."
Cons: "Plane late. They had no food aboard shown on the regular menu apparently because the crew changes were delayed they did not stock the plane with food.."
Pros: "Arrived earlier than scheduled."
Pros: "I have never experienced as smooth a landing on both legs of the trip. I’ve never flown American before and in comparison to other air lines I think they must have the most experienced pilots. Everything else was equal in quality to other US airlines I’ve flown, the usual stuff on long distance flights - but I felt the staff were a notch above the others as regards friendliness and helpfulness. I had a very smooth trip, no delays or problems. I will fly with them again."
Cons: "Bathroom on the plane could have used a good cleaning."
Cons: "Missed the flight"
Cons: "Pilot or co pilot never spoke once. Was as if there was no pilot"
Pros: "The in-flight entertainment"
Cons: "Our flight was delayed because the plane was waiting on 4 fight attendants so because of that our flight got delayed. Then one of the crew members was done with his shift so we had to wait for more crew members which delayed our flight even more."
Pros: "Awfully rude flight attendants Took multiple buses I guess American doesn’t pay good money to the airports"
Cons: "The plane was delayed almost two hours and we had to deplane about a 3 minute walk to the airport in the rain. What I’ve come to expect from American Airlines unfortunately"
Pros: "Arrived and left on time, something that really counts!"
Cons: "I checked in in Miami airport 12 hs before leaving. I was told by the fake friendly attendsnt that our seats , my husband’s snd mine, were separated. When asked to see if wevcould bd placed together she sarcastically commented that we had bought our flight through expedia and if we had dome it directky with AA we might have been together. Shame on her comment! AA offers their flights to many companies snd I now wonder if her comment is true, which makes me consider next time I choose an airline. In Buenos Aires when We checked in something similar happened and we could not book our seats the day before bcause they were all taken . The answer was if we wanted a better seat we’d have to pay because only back seats are available in economy and AA waits forbthose whi pay first and only then they”ll give us a seat. I”ve travelled several times with AA and feel the service is not worth the money I pay for it. The food on our flight back to BA was not good st all. However , I have to point out that all my flights BA to N Y, N Y to Mia and Mia BA left on time. On the whole it was good but I believe AA cares onñy about money and I feel disappointed"
Pros: "Considering the price we paid for our tickets is the the only drawback I keep coming back to when I think about the VALUE of what I paid for.the entire flight. The overall experience was good throughout; from the airport on both ends of the journey to the actual inflight experience. I'm not sure how much of an influence the airline has on the airport part of it all, but the check-in process was good. The self check-in machines for AA were a little "buggy" and difficult to navigate but helpful staff was readily available as were the short lines. I am 6'2" and was impressed that I had adequate leg room in my seat."
Cons: "We paid a lot for our tickets even though they were purchased months in advance. Then when it came to seat selection, there was none. Our party of three, which was husband and wife plus friend, were all seated separately. We could have opted for "pay extra" seating, but even that did not get us together, so we opted out."
Pros: "eh, mediocre but usual service from a US airline. Just enough to get you from point A to B, but you’re exhausted once there."
Cons: "too little leg room, and quite uncomfortable seats, couldn’t relax and was cramping from being unable to move more than an inch."
Pros: "Good movie choices"
Cons: "Very long flight"
Cons: "I am not tall but there was no leg room. My knees were in the back of seat. And when passenger in front reclined???? Arggh"
Pros: "Very little"
Cons: "This is not Iberia's fault but AA - when we all got to the departure lounge (not check in) in Manchester we were informed there was to be a stop at Gander, Newfoundland, to refuel. Then I realized AA had put a Boeing 757 on flight AA55 instead of the usual 767 and it doesn't have enough fuel for the westbound flight against prevailing headwinds. When I got home AA had sent me 2 emails - 1 advising me of a delay on my AA55 flight MAN-YQX (Gander), despite the fact that the schedule calls for a flight MAN-ORD. The 2nd rebooking me on a later AA flight from ORD-SGF. AA are guilty of deception here and their sleight of hand caused me 4 hours delay arriving at SGF and a night in a hotel instead of driving home."
Pros: "I liked the way the Pilot (Captain) addressed the passengers before and after the flight."
Cons: "The wait at the customer service counter in the terminal at LAX."
Cons: "Plane had not been cleaned"
Cons: "flight delayed in Mazatlan 115 minutes, although told time would be made by pilot, not true.. No help in DFW, missed flight, had tickets in first and had to settle for coach 3 hrs. later."
Cons: "Very old plane. Small seats. No individual TV screen."
Cons: "American Airlines has to be the worst airline I’ve ever traveled with. They canceled both of my flights and scheduled me for flights the next day each time. Customer service pretty poor. I opted to take a train instead. They didn’t reimburse me either. Awful"
Cons: "At the terminal , they were not helpful."
Pros: "What I absolutely adored is that I left my phone in Philly, and the gate agents put it on the next flight up to Boston. I picked it up from American Luggage Services in Boston the next day. Priceless!"
Cons: "No wifi Display units very old"
Cons: "Very Bab flight never fly again with you"
Cons: "The seats are so uncomfortable"
Pros: "The AC was set at the right temperature, not too cold, not too hot, just perfect! We got to the destination sooner than expected!"
Cons: "Pay to seat next to my husband, our seats were separate before check-in. Not happy about this."
Cons: "Flight was canceled, so our young family had to spend the night in the airport because they couldn't give us a decent option to get back home. Second time we have had problems with AA"
Pros: "Everything was fine except it was inexplicably late!"
Cons: "It was over 30mins late for no reason!"
Cons: "My flight was cancelled and caused me to miss another connecting flight to get to my destination, and now need to purchase new tickets."
Pros: "I like that on American you still get a complimentary cup of coffee, a bag of pretzels, and a normal sized seat. I'm OK paying for that after trying some of the budget airlines!"
Cons: "Wish they had a gluten free snack, still that's really not a big deal at all!"
Pros: "Food, OK legroom, complimentary wine & beer on a US carrier"
Cons: "Barely functioning ancient touchscreen system"
Pros: "I was treated in a professional fashion"
Cons: "I don't think it is right for the airlines to have any passenger seating in such a tight space."
Cons: "The cabin crew for first class spent more time talking with each other and a pilot that was on our flight than with those flying. When they started passing out snacks they forgot the plates that had the napkins and utensils and were supposed to hold the snacks."
Cons: "Luggage did not arrive with us"
Pros: "On time"
Pros: "Beach pool fishing n company"
Pros: "Great service and nice plane"
Airlines flying from Mazatlán to British Columbia have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Mazatlán to British Columbia
Masks required on board, masks provided on flights from Mazatlán to British Columbia
Social distancing seating
Middle seats unavailable to book on flights from Mazatlán to British Columbia
Testing for antibodies, testing for symptoms for flights from Mazatlán to British Columbia
Waiving of change fees. Search flexible flights from Mazatlán to British Columbia