Daily cleaning, installation of cabin HEPA filters on flights from Milan Malpensa to Ottawa
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There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 18h 06m.
In the past 3 days, the cheapest round-trip tickets were found on Air Canada (C$ 2,699)
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Scores according to KAYAK customer reviews
Cons: "Late. Wifi on the aircraft but didn’t work. Inflation GHY service suspended due to reported turbulence."
Pros: "The seat beside me was vacant, so I had extra room."
Cons: "Flights in the late evening from Toronto to Ottawa always seem to be delayed. We spent a lot of time boarding, and a lot of time de-icing before take off. There would have been plenty of time to serve refreshments during de-icing. But refreshments and dismemberment of ear phones only began once the plane was airborne. There was not enough time to service all the passengers at that point. I'm not sure why Air Canada cannot at least give you ear phones when boarding. And why cannot refreshments be served during de-icing?"
Pros: "The fact that the in-flight meal was as cold as the crew, and you got to pay for that coldness. Just love it! You get me right?"
Cons: "The Montreal-Vancouver route was by far the worst. The attitude of the crew was denigrating and arrogant."
Cons: "Had to spend the night in Toronto for flight delay"
Pros: "good overall...so MUCH BETTER THAN Air Canada rouge service we took from Ottawa to Venice. Rouge service is very poor!!"
Cons: "Delayed 3 hours"
Pros: "The pilot and the crew are very proffesional."
Pros: "Everything on time"
Pros: "Efficient boarding and unloading. Cabin service was fine but the food in economy was marginal."
Cons: "The food was too TV dinner like. Lufthansa did much better."
Pros: "Cleanliness, crew (in general)."
Cons: "Problems with entertainment system sound seem to be a recurring problem aboard aircrafts - the jacks seem to be in bad shape in most, whether for the provided eraphones or those brought on board."
Cons: "AC was helpful arranging a delivery of the delayed luggage. But carrier was further delayed from the scheduled delivery time."
Pros: "Airbus 380"
Pros: "All the crew was nice and helpful"
Cons: "No wifi, bad tv options, bad food,"
Pros: "We had lots of leg room unlike the Air Canada Rouge flight that we took from Toronto ON to Kelowna BC. Also very little table on the rouge flight."
Pros: "Service was poor. Attitude was less than enthusiastic."
Pros: "The flight attendants tried their hardest to keep issue minimal."
Cons: "The second engine needed for take off had issues so the airline tried to get second engine replaced. Unfortunately the second engine also controlled the air conditioning. We waited through 3 engine replacement tries in the hot Italian summer inside a hot cabin with approximately 150 passengers. Almost an hour later, engine was replaced but damage was done. Many transfer flights had to be rescheduled for later flights. Where was the reimbursement???? Just a million thanks for our patience. Time is money"
Cons: "Cancelling flights , lying about reasons why, running away from customers when the flight finally after 10 hours was canceled"
Pros: "They surprisingly didn't lose our bags...on this flight."
Cons: "Where to start?! Air Canada is by far the worst airline I have ever flown on. initially there was no information on what gate we were supposed to go to. The timeline of when the gate was going to be told ended up being 45 minutes later than initially projected which turned out to be an hour before the flight was supposed to take off, which didn't leave much time to make it through passport control and to the correct gate. The flight was then delayed over an hour before we were able to board. Once we boarded the flight, we were delayed again an additional hour. We finally took off and landed in Toronto to be delayed yet again before we could go to our gate. Once we go to our gate (close to 30 minutes after landing) the gate would not work and we were stuck on the plan an additional 30 minutes. What was supposed to be about a 9 hour flight turned into almost 12 hours of misery. I will never fly air canada again. The best part about air canada is how every canadian I talked to say "oh yeah, they are such a "terrible" or "shitty" airline."
Cons: "The staff was really nice. However I was asked to switch seats and a flight attendant spilled water over me. They were very thankful that moved and very apologetic about the water so I feel bad for bashing them, I just think I should have gotten a free snack or something. The rest of the flight was alright."
Cons: "In order to make more money, Air Canada purposefully sits couples, families etc. who book together separately, in order to try to get them to buy upgraded seats together."
Pros: "From the comfort of the seats to the movies to the great tasting food, there isn't anything they could have done to make my flight any better. Thank you Air Canada."
Pros: "Entertainment system did not work"
Cons: "Crew provided a card to contact air Canada for compensation"
Pros: "Leg room adequite."
Cons: "Only beverages served, there wasn't the usual snack."
Pros: "Seat availability (lots of empty seats) Entertainment system had lots of movies & music Friendly flight attendants"
Cons: "Flight attendants could be more aware of his/her surroundings. For example, I was either stepped on (as a result, being woken up) or my backpack was stepped on several times when an attendant was walking down the aisle, and neither of those things were sticking out into the aisle. This has rarely happened to me on trans-Pacific flights (more crowded, longer flights) so I can only attribute it to the carelessness of the attendants and/or the aisle width but since I think aisle width follows international standards it's more likely the former."
Pros: "Not refunds, no voucher, no credits .... But still s stupid fee of U.S 200 to pay on my Next flight using same booking Code . RIDICULOUS !! Guess other airlines want my business and my friends' too.."
Pros: "They were able to put me on standby for the next flight and I made it on. I would have been upset if had to wait for the last flight at 10:55pm. I understand this is not always in the airports control."
Cons: "My flight from Montreal to Ottawa was canceled and I almost had a panic attack. I was flying alone for the first time."
Cons: "Movies and audio lacked currency, simply old and little variety."
Cons: "No good movies or music"
Pros: "I arrived early and was able to change my flight to an earlier one."
Cons: "The air hostess/stewardess was surly...and looked like she hadn't slept.."
Pros: "Leg room was great."
Cons: "The pilot wasn't that good. It wasn't a smooth landing at all."
Cons: "First of all, the flight schedule was changed on June 3rd, after the passenger had already left the country for her trip. The flight leaving Milan was moved up BY 6 HOURS!!! When we called the 3rd party used to book the flight, they were not helpful in trying to find a more reasonable option that was similar to the original itinerary booked. So, the passenger got to the airport at 4 am for their 6 am flight and was not able to check in because the 3rd party agency had not confirmed her seats on that flight. No one was available from Air Canada to assist with this issue. The passenger had to work with the Milan Airport information desk and they were able to find out that the 3rd party had never cancelled her seats on the original itinerary so her seats could not be confirmed on the 6 am flight they had "rebooked" her on. As there were no airline personnel to assist, by the time this was found out, the passenger had missed her flight. The person at the Milan airport information desk had to help find a different flight for her to travel on a different airline. This was the WORST experience I have ever encountered!!!!!!!!!!!!!"
Pros: "We left and arrived early, the seat was surprisingly comfortable (it helped that there were lots of empty seats, including next to me), my full-size carry-on fit easily in the overhead bin, despite it being a small plane, the in-flight entertainment was always on and pretty good... everything went well."
Cons: "Only the things I've grown to expect on any domestic service (e.g., no food)."
Pros: "The food was very good and they serve drinks and water many times. The crew members were very efficient."
Pros: "Great service on a quick flight"
Cons: "There was no access to movies."
Pros: "I like the comfort of the seats and how fast the boarding and take off was."
Cons: "I did not like that I was not offered peanuts during my flight. The last time they offered free peanuts"
Pros: "as above"
Pros: "Space and meals"
Pros: "The fact that I was rebooked immediately to my new flight AC-DC 705 at 8:50 am by two wonderful ladies at La guardia airport who comforted then boarded me unto a flight due to the fact that I missed my original flight. This occured due to the Airport being Unorganized! As I had checked in well before 3 hours and was on time for my original flight at 8:30 am."
Cons: "The airport was extremely packed, Unorganized and not well staffed. What I hated is that when I arrived at my original gate A7 the gentleman who boarded my original flight was unprofessional, rude, basically ignored me and said "You missed your flight !" Not even taking the time to listen to my situation or guide me in my next steps of acquiring a new flight to go to my classes and home in Toronto!"
Pros: "Comfortable and large plane with tvs"
Pros: "Everything but the size of the in-flight seats"
Cons: "Seats way too small and uncomfortable."
Pros: "On the plus side, the service was great."
Cons: "There is just not enough space in the seats! I am not a tiny person and my trip was not helped by the fact that the seats are too narrow to comfortably seat people larger than a size 10!"
Pros: "The plane was fairly modern and the seating had more leg room than many other economy flights I have taken. The flight attendants were friendly and courteous. All-in-all a very good flight. I was especially appreciative of the concessions made for skiers when it came to luggage. Also, the luggage fees were very reasonable."
Cons: "I was a bit surprised that no snacks were offered free of charge. I can understand that meals are not included in economy, but nuts, cookies or some pretzels would be nice."
Pros: "AC changed to a different plane for our flight at the last minute, so seat assignments were messed up, and we had paid extra to choose seats. So why pay extra for seating when the airline can put you wherever they want at their discretion. In addition there was a minor delay in take off while the flight deck crew had to re-programmed the avionics to our scheduled route. But we made up the time en route and were only a few minutes late. On the whole, not a bad flight experience, just the usual frustration in the process. I long for the days when flying was a pure pleasure."
Pros: "Hourly flights in a Boing 676. Comfy economy class seats with leather headrest (cleaner than fabric). Ample overhead space for carry ons. Individual TV monitors with entertainment (I prefer leaving it on flight itinerary status while reading a book). Good bretzels & tomato juice served by a multilingual flight staff. Boarding, departure & arrival on time to the second. Can't ask for more."
Pros: "Flight attendant very caring and friendly."
Cons: "Gate attendant very rude - made my daughter cry Her seat was way at the back. Baggage handlers lost a luggage strap - sturdy one 7 boarding pass The gate was changed to one at the end farthest from original gate It was supposed to be two flights - she ended up with 7 boarding passes in the end. Second really unpleasant flight with Air Canada in less than a year. Will avoid Air Canada from here on."
Cons: "Salty pretzels!"
Pros: "flight was on time"
Cons: "not even a little snack served with the drinks and the amount of legroom was minimal and I'm not tall"
Pros: "The crew actually enforced the zones when boarding, which often isn't the case and tends to slow things down."
Cons: "This connecting flight was worse, as we sat on the tarmac for well over an hour and were not provided with so much as a single beverage the entire time we were waiting or flying. Apart from the great in-flight entertainment system, the whole experience was brutal."
Airlines flying from Milan Malpensa to Ottawa have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Milan Malpensa to Ottawa
Masks required on board, masks provided on flights from Milan Malpensa to Ottawa
Social distancing seating
Middle seats unavailable to book on flights from Milan Malpensa to Ottawa
Testing for antibodies, testing for symptoms for flights from Milan Malpensa to Ottawa
Waiving of change fees. Search flexible flights from Milan Malpensa to Ottawa