The crew was great. There was no entertainment and the internet wasn't working. We sat in the run way for a LONG time which is always so upsetting. The seats are very close together and the flights are completely full which makes for a tough flight. Flying is just an uncomfortable experience.
Very kind crew. Vegetarian food better than usual. Prompt take off. Entertainment worked well. Could always do with more room!
I liked the reliability. I liked less the chair comfort...
The dinner was bland and boring, but the economy seats were surprisingly comfortable. The flight was very packed.
I didn't have any problems during my flight. My main issue is with airlines in general, they keep offering less and less every year, AirTransat is no different.
We are a senior couple (70+) and chose emergency exit seats so we would have 2 seats together and neither of us had to sit in a middle seat. My husband is type 1 diabetic on an insulin pump and I monitor his blood sugar levels. I am 5'9" and 250 lbs and found the seats extremely uncomfortable. Toward the end of the flight I developed diarrhea which lasted a full 24 hours.
We were treated well by the staff at the airport and on board aircraft. Delay was uncontrollable due to the weather. Had to wait for another gate as we were late landing in Fort Lauderdale.
I was supose to have a carrey on incluided for each passenger and they made me paid 75$ each at the gate.
Great crew and entertaining Captain. Seats were not what we had expected based on my booking but things worked out in the end. Of course, like all airlines these days not enough leg or elbow room.
The entertainment system was down; food by purchase only; several people did not receive their luggage. No one answers at the local office or online about the luggage.
Delay, after delay, after delay. It was hard as an adult travelling alone. I felt bad for the families with young children to entertain for several hours. Agents and crew performed to their usual good standard. Air Canada, never again.
Lovely flight.....only cold drinks and no more complimentary cookies!
It was good. Short flight and the crew were well organized. I find the seats a little close together. I am tall so more leg room would always be welcome.
Would like whole can of pop for 2. Treats were not great . The garlic pretzels were terrible for someone who can't eat garlic. Passenger was 84.
Everything was great, clean plane and washrooms. Flight was on time, excellent boarding process
Seats were comfortable, flights boarded easily, arrived early in Toronto and on time in Nassau
My flight was delayed for more than 18 hours no accommodations was provided spent the night at the airport
I flew twice this vacation with air canada and I don't know if I would ever book again with them, the flight attendants were very nice and apologetic but the delays were horrible first flight was 7hrs late and the second was 1hr late
My flight from toronto to tampa is delayed for more than 3 hours.
Unfortunately all flights were delayed. Flight to Moncton was delayed 3 hours and my family who was picking me up from 1 hour and half outside the city had to get a hotel room for the night.
