Cons: "Some sort of entertainment. More comfortable seats."
Pros: "Politeness, dedicated and professional."
Cons: "I can't see what, it was all good."
Pros: "Crew were very friendly and efficient. The flight was uneventful"
Cons: "Free drinks. More options for free snacks"
Cons: "Cramped seats entertainment"
Cons: "Seat didn’t recline all. I felt like a sardine. Seat cushion the most uncomfortable that I have ever experienced."
Cons: "Entertainment was poor. Lost reception on most channels and audio was poor/ awful. Connecting flight from Toronto to YVR was late as as result of leaving late from NFL. Better scheduling."
Pros: "The dreamliner is an amazing plane. I really liked the window tinting feature it has."
Pros: "Your crew was very helpful and friendly."
Pros: "Everything, thank you"
Cons: "Nothing, everything was perfect, thanks."
Pros: "I did not make it on the flight as the time was given was 5:35 and the flight left at 4:00."
Cons: "I was not given correct information and being a very novice traveller did not check the information."
Pros: "Seat was comfortable"
Cons: "Very delayed"
Cons: "More than 1 drink served"
Pros: "Crew was fabulous."
Cons: "Seats were uncomfortable and hard."
Pros: "Crew was good, flight itself was smooth and uneventful"
Cons: "Plane was full and very cramped. I am a small person and felt uncomfortable! A crying baby the entire trip and a screaming grade-schoolers who’s parents ( or crew) never told her to please stop screaming. A big headache when I arrived in LA. It felt like a 6 hour flight!"
Cons: "Your website did autofillmwith the passenger name and I had to pay extra to get the bame changed. Pretty bad. Not using your site ever. Thanks"
Pros: "Very comfortable, staff was courteous and professional and planes arrived ahead of schedule!"
Pros: "Very low ticket prices, everything went smoothly (no delays), lots of leg room!"
Cons: "I’ve been at the airport since 9am, it’s almost 9pm now."
Pros: "The overall experience was great"
Cons: "Missed my flight and i had to buy a new ticket to Saskatoon."
Pros: "The over all star rating should have five stars. I mistakenly pressed something and it went to one And I could not figure out how to get it back to five. Everything was on time which I so appreciated."
Cons: "Yea missed the connection due to taking an obviously not sick young woman off flight from Jamaica I am a doctor"
Pros: "Reasonable price"
Cons: "One of the flight attendents was rude. The head rests on the chairs didn't work. The chairs where uncomfortable. The plane was delayed. The drink selection was poor. The overall general westjet hospitality was just way below average and I felt like the company is turning so cheap I was worried they may have double sold my seat on the plane."
Pros: "The friendly service and prompt boarding!"
Cons: "The snack options. Veggies and hummus would be nice!"
Cons: "Every leg of our trip with Westjet was late, VERY late - to the point we missed our connection. Rough landings. Crew was subpar. Will fly another carrier next time."
Pros: "Everything was great"
Cons: "My luggage got left in toronto"
Pros: "Excellent crew."
Cons: "I miss the free movies..."
Pros: "Friendly staff. Flight was on time. No overbooking."
Pros: "Friendly , helpful staff . Who know what they are doing and try to accommodate you with minimum fuss ."
Cons: "Nothing comes to mind this trip"
Pros: "service was great on both going and coming"
Pros: "The crew was very nice."
Cons: "The plane was old so no entertainment, food was not good, could not sit in area waiting for flight, no chairs left and I was 5ere. Very early. Travelling is not great anymore, the crew try’s their best I know."
Pros: "That the flight was on time"
Cons: "That the person doing our pre boarding lost my partners visa"
Cons: "Very little to no leg room."
Pros: "Boarding was quick and efficient, Crew was nice, competent and friendly. The Flight was quick and uneventful."
Cons: "1. Unexpected 25$ checked baggage fee 2.No meal: They only served drinks, pretzels and hard cookies. Extra food needed to be paid for. 3.Older aircraft so no entertainment options other than TV and Movies. (no way to start, pause or end any movies or programs."
Pros: "Flight on time and friendly service."
Pros: "New plane and friendly service."
Cons: "More leg room would be appreciated."
Pros: "Efficient and Friendly Service. Clean Aircraft. Snacks and drinks."
Cons: "Window seat is very cramped due to curve of the aircraft. Effectively no room to stretch both your legs."
Pros: "Great atmosphere... entertaining staff, very pleasant."
Cons: "I had to get searched by crew twice even with the delayed flight it was random even going through all the proper procedures of checking in with my carry on luggage and etc. It was not organized and I got the run around and I just felt like not a valued customer. When boarding the flight I got passed over with beverage and snack. My neighbors next to me looked at me with concern and I just ignored it and didn't want to ask because I was already bothered by my whole experience coming back to New York."
Pros: "Great flight staff! Entertaining and pleasant"
Cons: "Pre boarding passengers were disturbed by having to get out of their seats to allow other same-row passengers to be seated. If those needing assistance were boarded last all other passengers are settled and could move more easily for them than the other way around."
Cons: "Was delayed two hours without any notice, or any information regarding the status of our flight. We were on the tarmac for an hour and the crew didn't let us know what was going on. I expect better from WestJet, especially because I chose to pay more money for a flight with them over Air Canada."
Pros: "Always on time and arrived early"
Cons: "Better snacks like porter"
Pros: "We did not have to wait long in Calgary after landing and arriving at our luggage carousel. Our two bags were not only first off the belt but side-by-side and we were away in no time-- that never happens!"
Pros: "It was a last minute trip, but I was able to bookwhat I needed fairly easy. I was given a lot of options as far as time and price."
Cons: "Sometime a lot of options can be a little stressful and/or overwhelming, but kind of expected with this type of booking site."
Pros: "Tv coffee cookies staff"
Pros: "Actually a good flight. Uneventful!"
Cons: "I didn't know how to get the entertainment offered so it would be nice if there was some info on how to go about getting it."
Cons: "Luggage did not arrive in Pisa. No big concern expressed or info given in support of what I could spend to get essentials. Poor communication. Need an English speaking BA employee to sort these messes out. My luggage was to go from Londod ON Canada to Toronto Canada to Heathrow UK to Pisa. Made call in evening and part of info I had given at airport as to my hotels to receive luggage when found was not communicated in the computer.Luckily I called."