Cons: "The seat, the food, the services, the boarding could have been better!"
Pros: "Crew are great. Plane is cool, A380."
Cons: "Connecting flight is in a hurry, time is tight."
Pros: "Crew was amazing"
Cons: "Seats was kinda uncomfortable. Leather seats would be great"
Pros: "Super friendly and accommodating flight attendants. Nice touch with free snacks onboard."
Cons: "Seats get very uncomfortable over time. More leg room."
Pros: "From Atlanta to Manila we were served 2 meals. The time gap between the two servings is just too long. For a 14 hour trip the first meal was just after take off and the second about 2-3 hours before landing. The snack was too small of which we were made to choose : a banana, a bread and a brownie."
Cons: "Adding more to the food. And also if crew can check on passengers who lie down in economy as if they are in business class taking space of the other passengers making it uncomfortable."
Pros: "Crew was great food was great flight was safe"
Cons: "More room"
Pros: "crew was excellent and food was great"
Cons: "boarding disorganized, business class seats were average and screens too small"
Pros: "Flight attendants were the friendliest and most patient I have ever experienced. Great customer service!!!"
Cons: "Seats of any airplane could use improvement on comfort. But comfort was good."
Pros: "The great service and comfortable flight"
Pros: "good service"
Cons: "Seats a little cramped"
Pros: "Very clean aircraft."
Pros: "Stewardess service was good. Food was ok . Seats on the economy was good too plus the movie"
Cons: "Everything was good"
Cons: "Everything great but delayed waiting on another flight."
Pros: "Great customer service. Flight attendants showed passengers a lot of attention. Well done."
Pros: "Friendly crew, good movie selection, USB port."
Cons: "The plane was way too hot! Being trapped in a stuffy plane for 5 hours and sweating was the worst!"
Pros: "Clean, new plane, with great entertainment systems and choices."
Cons: "How in the hell this day in age do you not have Vegan food options on a plane serving Asian countries?! How dose none of the flight crew not understand the words "No Meat"?"
Pros: "The food was very delicious on this trip. I had the seafood dish. Very tasty."
Cons: "The movie selection wasn't that good. I was hoping to see the latest Star Wars movie."
Pros: "Seats reasonably comfortable, service decent"
Cons: "3 of my 4 flight legs were considerably delayed, my luggage not making the connection for one of them. A friend also flying Korean also had delays making me think they are unreliable and extremely disorganized. I don't know what they'll do when they're really busy for the Olympics. Entertainment OK but ANA has much more."
Cons: "There wad a7 hour delay in Korea and the staff at the airport were not helpful. I asked them if I was in the right place for my connecting flight and all they said was come back in 1 hour. I came back 1 hour later and asked if I'm still in the right place sand when my flight would be boarding. They again said come back in 1 hour. This went on for 7 hours and they never made Amy announcements to inform anyone of when the flights would finally board."
Pros: "After waiting for 5 hours on the airport, was happy to get in the plane. Business lounge is mediocre and over crowded."
Cons: "Flying form LA Had to wait an hour in the air pane for a gate to be assigned in Seoul. It was due to weather issues but crew was not very informative. Connecting flight was delayed by four hours and crew was not sure Did not inform when the flight will leave. Passengers from another delayed flight gathered around our gate and blocked us from entering boarding our plane. They were demanding that our flight should be canceled and didn’t let us board. Security was present they were taking notes but never intervened. This is the first time I have experience this type of chaos on an airport but from the signs posted, it appears that it may be normal situation and this airport. Didn’t expect I will have to push through a mob to board the air plane."
Pros: "Nothing. You have the worst customer service ever. I will never ever use you. Terrible exoerience"
Cons: "All of it. You could not have cared less about ne. Made me miss all my flight due to your moronic staff."
Pros: "Everything.they all assist you and helped u out to look and store your hand carry-on."
Pros: "extra leg room was great"
Pros: "Everything (the comfort, the crew, etc.) was first rate and the flight was on-time. You cannot ask for more. One tip---check in on line and you can afford the lines at the counter."
Cons: "No complaints."
Pros: "Good service and on time"
Pros: "Again plenty of food and beverages."
Pros: "The flight was comfortable and on time. Nice seats, and the staff was very helpful and kind. Overall great experience with Korean Air. I definitely will be using their services again in the future."
Cons: "The food was not the best in my opinion, but it was hot."
Pros: "Ground staff at JFK did a great job changing my seat assignment - that was really appreciated."
Pros: "seat spacing good in economy personal entertainment system crew very helpful and courteous good overhead storage"
Cons: "Food was just okay."
Cons: "There is no information of ticket before issue the ticket, so I face the trouble.. finally my wifr lost return ticket"
Pros: "The selection of fellow PAX, the cabin staff"
Cons: "Concorde was better"
Pros: "It may be my imagination, but I feel like the seats on this Korean Air Flight lean back more and have more leg room that flights I've been on in the past. Also the crew was so kind, even when dealing with tired, grumpy passengers."
Pros: "The crew and entertainment."
Cons: "I didn't like my seat, no place to put my things, like a seat pocket. No complimentary water bottle like in the previous flight. The food choice I wanted ran out. The choice left was not good."
Pros: "This was my first experience with Korean Air, I was very impressed. I would definitely fly with them again."
Pros: "I am giving my flight from Seoul to Bangkok 5 stars because the crew were just lovely. They were kind, attentive and ( shock) seemed to want to be on the flight. Too often nowadays it seems as if we( the paying customer) are nothing but a huge annoyance to the flight crew for daring to sk for a blanket, need a drink or to have to use the facilities. We had a screaming child in the row ahead most of the flight and one of the flightees went so far as to walk the toddler in her arms around the plane to help smooth her. The food reminded me of airlines meals years ago with a served roll and butter, main course ( beef with potatoes and veggies) , a tofu and soy sauce side and ice cream for dessert- no plastic silver wear here, proper solid stainless. Lots of juice and water on offer all flight and beer, wine etc with meal. American carriers should take a leaf out of this airline's book!"
Cons: "Seats are cramped but manageable."
Pros: "Foods was over expected. We thought to get only snacks and drink coz it was an hour flight. But they served fish meal."
Cons: "Small room for resting our legs. So tight for foreigners. No entertaining on flight."
Pros: "Everything was good except the space for reclining."
Cons: "My seat needs to go back further so I can sleep. Maybe about 3 inches."
Pros: "Spacious seating. I didn't feel crowded. The food on the plane was pretty good too. No complaints. All of the stewardesses were giving a friendly "sawasdee" when we got to Thailand. They provided headphones to each passenger and a pillow as well."
Pros: "Everything you do it's the best"
Pros: "The entertaiment choices were very good on such a short flight."
Cons: "Seat was so cramp to the point of suffering."
Pros: "Liked I got an aisle seat. But we should have that choice as we are purchasing the ticket"
Cons: "The boarding in lax"
Cons: "Need more comfortable headsets or ability to use personal earphones."
Pros: "Both the ground and aircrew were very helpful. I had a short transfer to another flight and was immediately greeted by a crew member that pointed me in the right direction. It was so relieving! There was also good entertainment and decent food on this flight."
Cons: "I just wish there were vegetarian food options."
Pros: "Really happy as had a exit seat so lots of leg room"
Pros: "The crew and food was great. The legroom not so great."
Pros: "Flight attendants were all nice and friendly."
Pros: "Friendly professional crew"
Pros: "Efficient boarding"
Cons: "Seats extremely cramped especially when seat in front reclined. Will look for other airline on next trip due to this problem."
Pros: "Staff. Entertainment."
Cons: "Food was average. Space small. But economy always is."
Pros: "Clean plane"
Cons: "Food was horrible, flight Attendants are professional but cold as ice."
Cons: "No clothes to change. My fruits were expired because off the luggages not come to the destination."
Pros: "Never a problem with Lion Air always good service"
Cons: "Didn’t like having to get bus from terminal to the plane I hate to be crowded onto a bus like cattle and it was even worse because many chinese"
Cons: "No way to tell them that I am vegetarian. And only if I buy tickets with their site I can get it :("
Pros: "Great fried fish for pre-ordered meal. Comfortable crew service for whole flight."
Pros: "Not many interruptions by crew on the PA system. Communication was kept quick and to the point. Flight Attendants were attractive, courteous, and fairly efficient. They cam by more than the first flight, even though it was 1/3rd the length of light. I liked the beef w/onion & brocolli meal, although more onions should have been included, I think I got four small segments of onion. Yes, I’m nit-picking a bit . . . But that’s what reviews are for, right?"
Pros: "Flight attendants are always polite and friendly. Nice to see a happy staff with a smile! They also always kept the bathrooms nice and clean !"
Cons: "The meal was average airline food. Wish airline executives taste the food that are given to their customers. It’s not that difficult to serve better tasting meals."
Pros: "Amazing food, comfy seats and good entertainments system"
Cons: "Could use salt and pepper, it was not offered."
Pros: "Overall good"
Cons: "Seat seems a little small for big guy"
Pros: "Overall I’m very thankful to flight attendants and flight crew."
Cons: "Is it possible on long flights to show video on how to stretch your body , while sitting in your seat?"
Cons: "Same as prior flight"
Cons: "Serving are very poorly"
Pros: "Everything was great!"
Pros: "Flight was fast and the staff were friendly."
Pros: "same comments as the Toronto to Taipei sector...."
Pros: "The crew was gracious and didn't bother my sleep to eat."
Cons: "The seats were hard and oddly shaped such that my legs and feet felt numb after a while. Not the way I want to spend my time"
Pros: "Plane was clean, blanket and pillow comfortable, attention during scheduled meal service good. Snacks available"
Cons: "Meal was really not good and a far step down from what it was during last flight a few years ago. Movie selection meager. Flight attendants could make a few more rounds to check passenger needs."
Pros: "Punctual and comfortable flights. The lounge at KIX & TPE are both excellent."
Cons: "The quality of food on board needs to be improved. It is best to get a good meal in the lounge before boarding."
Pros: "Seat is reasonably comfortable in Eco Plus"
Cons: "Inattentive flight attendants, forgot my drink order and very stingy with the amount served. No apology from the crew for the 60 minute flight delay. Also poor communication during the boarding process with the delay: didn't communicate the delay until after the scheduled boarding time and provided no firm rescheduled time until right before boarding actually happened. Poor planning all around."
Cons: "This flight wasn't over booked so I was able to rest better with extra leg too."
Cons: "Since I traveled with my daughter (4yo), I got to board early from LAX to TPE but my second flight from TPE to BKK, I had to wait till they called my zone seat. I was holding my daughter at that point since they took away my stroller way earlier than the boarding time. I would like to ask for the same standard of parents traveling with children who are 6 or younger to board first so they can get settle and these patents are tiring from dealing with their children during the flight. They are extra tired than regular passengers."
Cons: "Flight attendant made my glass of water and starter fall down. She gave me a dessert extra (!) as a replacement and promised to come and clean it up and to bring a new cover. She never came. Eventually, I asked another attendant who put me in another chair and cleaned up. During the flight, NO water was distributed at all. Normally, this is done every 1-2 hours."
Pros: "Fancy crew member"
Cons: "Entertainment like movie"
Pros: "Overall Eva is a good airline (certainly beats United), but had a problem with the meal request."
Cons: "Requested child meal at the same time as booking seats (all online). Seats were as reserved, but had no record of child meal request."
Pros: "Crew were polite on boarding, and throughout flight when seen then"
Cons: "Service was terrible, flown to thailand with these ba and thai airways and thai airways will beat everyone hands down"
Pros: "Liked the way they do their boarding Comfortable flight"
Pros: "Had reclineable seat... Was able to sleep. ..."
Cons: "No complaints. ..."
Pros: "the fly were good but there will be no more fly too BKK after the 9 June"
Pros: "Flight took off and landed safely :) food was available. Great movie selection"
Cons: "Eggs were disgusting rubbery over cooked mess. Potatoes were also a disaster. I ate is as I had no options....... but wasn't even close to good."
Pros: "Everything..food, beverages, staff courtesy, cleanliness, entertainment...."
Pros: "Very comfortable seats and great movie options! Crew was very attentive."
Cons: "The food was a bit different from what I'm used to, but I'm not in the US anymore so I shouldn't be surprised!"
Pros: "Seats were fairly comfortable and there was lots of space. Good Inflight entertainment though movie choices were more limited compared to some other carriers."
Cons: "Not leaving or arriving on time."
Pros: "First of all, the boarding was very organized and speedy. The seat was conformable and they offered sandals and headphones as well as a pillow and blanket. The TV screen offered lots of movies and TV shows. The crew was friendly and the food was good."
Pros: "Service is excellent"
Cons: "Just the seats too hard"
Pros: "As always crew magnificent"
Pros: "Wifi !!!!"
Cons: "Bigger seats"
Pros: "Tripulación muy atenta"
Pros: "The Q-suite is exceptionally comfortable and the door really does make a difference. I usually have difficulty sleeping but the isolation from aisle traffic and ambient noise reduction was enough to allow some very good sleep. Staff experience was also exceptional - friendly and highly competent, looking to go the extra mile. Food was great and full menu available upon request."
Cons: "I did not find a gap"
Cons: "They are the best and air Canada should learn from them"
Pros: "The A330, despite being an old plane, had really good recline."
Cons: "The entertainment was very outdated."
Pros: "Too crowded"
Cons: "One more staff will be better"
Cons: "Boarding process, and in-flight entertainment and wifi"
Pros: "Good Service.Efficient"
Cons: "No Phone charging facilities on back of the seat unlike other Qatar aircraft."
Pros: "The Crew was amazing. The Seat were the best Selling point fort business class"
Cons: "More space for the arm rest ans legs space"
Pros: "Staff on the plane is fantastic."
Cons: "No option to pick a seat in economy class."
Pros: "Good service/Crew food quality and choice good."
Cons: "Need more choice of British TV Programmes rather than American"
Pros: "Plane was very empty so it allowed us to spread out."
Cons: "Cabin noise was loud. There was a high pitched whine throughout the whole trip."
Pros: "Went out of their way to be helpful"
Pros: "I REQUESTED vegetarian meal and did not get, just veggies salad was given and staff was just saying they are sorry, that is all they can do,, Not even a decent dessert even after I REQUESTED again for it,, don't know if I will travel again with QATAR"
Cons: "HOSPITAL LIKE FOOD GIVEN,"
Pros: "Gave food vouchers due to extended layover. Marché food quality is average at best."
Cons: "Biggest problem was late arrival, missing connection. Lateness caused by them at first, then a departing passenger caused further delay. But they were late to begin with. Next problem was their REFUSAL to give me an aisle seat. I reserved an aisle seat originally, aisle seats were available when I tried to change, but agent REFUSED to accommodate me with either aisle or window. Sat in middle with huge guy next to me. Very uncomfortable. Food was mediocre on this leg. Oh, and late departing AGAIN. Will seriously look for other options on next trip."
Pros: "Plane was clean and modern. Staff was very courteous. An overall pleasant flight."
Pros: "Crew were good, food was decent"
Cons: "Equipment/electronics was a bit dated."
Pros: "Video on Demand at each seat in coach. Friendly staff. Also patient staff, what with the languages they have to cover with each flight. The airline goes everywhere so it’s impossible to say what anyone will be speaking."
Pros: "The visit to the lounge is always refreshing. The service at the shower area is great however policing of people using phones in the quiet zone should be enforced"
Cons: "The good got used a bus gate which is acceptable however this typically takes additional time if there is a connection flight"
Cons: "I am a very experienced traveller. I always book an isle seat, especially for long flights (this was 12 hrs.), so that I can get up and stretch my legs etc. The couple sitting beside me were upset that I did not take the window seat. When it came time to sleep, the wife stretched out over her husbands legs, who was sitting beside me. This meant her feet were coming on top of my legs, and her legs were forcing her husbands legs into my space, touching my leg - I had to put a pillow between my leg and his leg. I asked the Qatar hostess if she could please ask the couple to change their positions, so that my seating space was respected, resulting in no body touching. The hostess replied that she was not permitted to ask the couple to change their positions and be more respectful. Fortunately there was another unreserved isle seat and I was able to move. Due to the fact that airplanes have become cultural melting pots, thousands of feet in the air, I think it would be peacefully beneficial too all, if a very discreet announcement could be made at the beginning of each flight regrading seating etiquette, respectfulness towards others etc. this could also be printed in the flight magazine. Thanks in advance."
Pros: "Seats were comfortable, they were aware of alternative meal requests, professional, comfortable temperature"
Cons: "When dropping my bag at check in counter, the employee at the counter asked, somewhat intrusively, what the extra fee I paid was for. When I told her it was for the Al Mourjan lounge in Doha, her facial response and attitude came across as judgemental, and was not appropriate"
Pros: "The flight attendants were very friendly. On the flight, snacks and drinks were bright by every hour or so and the meals were plenty of food and tasted good. I was given a bag with eye cover, earplugs, socks, face wipes and ear phones. Entertainment was good as well. Qatar is an amazing airline. Wish we had something like this in the States!"
Pros: "everything went smoothly, no delays, boarding was easy and quick"
Pros: "All around great airline. Comfortable for super long flights and completely accommodating."
Pros: "Flight attendants very nice"
Cons: "Boarding at JFK. PHONEY wheel chair users. Saw a woman with one leg who.REALLY needed one tough it out while others were just lazy. I saw them walking after wards. They just don't want to wait in.line. Handicapped should have wheelchairs but once they have them they should wait like everyone.else"
Pros: "Films Service"
Cons: "Not enough films"
Pros: "Heavenly for an airplane ride!"
Pros: "see above"
Cons: "see above"
Pros: "The entertainment console is dismal"
Cons: "Comfort of seat size has shrunk!!! Good grief."
Pros: "Good, drinks, service and entertainment system."
Pros: "Although we flew economy, we received excellent service from an attendant from the Philippines."
Cons: "We have no complaints."
Pros: "excellent service always a pleasure to fly with QATAR Airways"
Pros: "i do like service in plane and at the counter no problem with baggage.all ok.thank for good service.sincerly vladimir hodan"
Pros: "Loved the food and entertainment."
Cons: "Not enough leg room and space between the chair in front."
Pros: "Stopover in Doha fun. The people are so friendly."
Cons: "Crew nice alway take care customer"
Pros: "The flight attendants was nicer on this flight then the US to Doha flight"
Cons: "Seats were not comfortable"
Pros: "Could not be more impressed with the airline, absolutely would recommend to anyone!"
Pros: "Comfortable seat and good service"
Pros: "In-flight entertainment is excellent. Some of the grew also excellent. Had excellent seat 68d. Lots of leg room. Aircraft looked brand new."
Cons: "6 hour delay with no explanation. No apology. Stuck in transit with nothing to do. Not impressed at all. Boarding also delayed. Food on this flight was very poor."
Pros: "Comfortable, attractive, nice music, good food, nice crew, on time, easy takeoff and landing! What else could you ask for? ;-)"
Pros: "Nice and spacious aircraft."
Cons: "Some confusion on Hindu meal and vegetarian meals."
Pros: "Qatar airlines was awesome! Comfy seat, great headrest, lots of entertainment options and decent food all on a very short flight. Would definitely fly this airline again!"
Pros: "Overall, an excellent short flight. I was flying with oversize luggage (bicycle), which is offer a hassle. The ticket agent took care of it without issue, and it arrived safely. Food was OK. I would try Qatar for a long flight if the opportunity arises."
Cons: "Boarding was chaotic. Everyone just queued up instead of using zones, etc."
Pros: "I will fly Qatar again"
Pros: "Service from the crew @ Qatar Airlines!"
Pros: "Very comfortable overall"
Cons: "Unrelated to the flight, the ground handling staff at Istanbul airport, especially the information desk, should be given a crash course in customer care."
Pros: "Crew was very good and the food excellent."
Cons: "Seat space is a little small."
Pros: "Great service! Food was very good."
Cons: "That boarding. People who were not in line rushed to the front when boarding started."
Pros: "Food was good enough."
Cons: "Flight delayed for 40 minutes and landed late for 40 minutes as well. No any entertaiment was on board, tv was out of order. Some drinks ran out, including lemonade, ayran and some juices. New Istanbul airport is not fully ready for passengers. In some toilets weren’t water and papers. Very long walking distance till passport control area, we walked about 20 minutes."
Pros: "The crew is friendly, efficient check in and boarding. Food is pretty good."
Cons: "Turkish Air keeps their planes unbearably hot. I’ve complained before and they always say it’s “Normal” for the industry. I fly over 1000,000 a year and I’m telling you it’s not. Also, I bought an “Extra” room seat and the seat is still ridiculously small for anyone over 6 feet."
Pros: "Crew was outstanding. Plane was spotless. No nonsense and lots of nice people working for the airlines."
Pros: "Food and service in business class were splendid."
Cons: "Absolutely nothing"
Pros: "Food was good as it is typical on Turkish Airlines."
Cons: "The check in process was terrible. I specifically requested seating together with 2 small children and an injured daughter. The check in process was the most chaotic I've seen in recent times. No clear order, no clear counters. We bounced back and forth before we checked in our luggage. At the gate, another long chaotic line of multiple questioning and bag/body search before we boarded buses to our plane. When we boarded we found out we were split at 2 or 1 seat arrangements (out of 5 travelers). After complaining, there were able to seat at least 3 (with one lap child) together and 1 separate. The plane was uncomfortably hot all flight long despite notifying the flight attendants. The one restroom ran out of soap in the first hour of the 11 hour flight. They quickly ran out of a choice for lunch option and snacks. I fly Turkish Airlines frequently and I usually am satisfied, but this was exceptionally bad experience."
Pros: "Smooth flight. Comfortable chairs for economy. Nothing to complain about."
Pros: "Istanbul Airport has good facilities and F&B options"
Cons: "Flight from Istanbul to Bangkok was delayed for 3.5 hours with no apology and no compensatory measures such as drinks and food or lounge access Power outlets in Istanbul airport are all round plug European with no USB terminals for phone recharging"
Cons: "Departed over 1/2 hour late making it necessary to make a mad dash for the next gate for the following flight."
Pros: "One of my fave airlines now Great seats, services, staff Turkish coffee in the air!"
Cons: "they keep the cabin a bit too hot, need to ask them all the time to make it colder"
Pros: "Airplane crew was amazingly friendly and helpful"
Pros: "The Lounge at Istanbul airport is fantastic"
Cons: "Seating in Economy class is terrible. For tall persons like me it is a punshment to be squeazed in such a narrow space. Turkish airlines should add more space and comfort with their seating in Economy. Introduce a Premium Economy Class would solve that problem"
Pros: "The seat was comfortable."
Cons: "The entertainment system was not working"
Pros: "Cabin crew was perfect! Food and everything is best!"
Pros: "Food was good conpared to other airline companies. Entertainment was good too, lot of choice."
Cons: "Some flight attendants were impatient/looked unhappy."
Pros: "The only thing that I liked was that I got to spend time in Turkey which is beautiful and had friendly people outside of the airport."
Cons: "Customer service sucked! Especially in Amman and Turkey . No one would help you when you need it in the airports and their desks are not open long enough to get the help that you need in Amman. Also, when you ask the information desk at the airport in Amman to call someone from Turkish Airlines they tell you that they can't because they won't come. I hope that this feedback would be used to make the airlines better because Turkey is truly a beautiful place."
Pros: "Great food! Loved that you get a menu to choose from"
Cons: "We were not asked or given the option to choose our seats on the plane."
Pros: "The staff!"
Cons: "The turbulence lol"
Pros: "Flight attendants need to be friendly."
Cons: "I will never use Turkish airlines again."
Cons: "The fact that I missed my connection flight in Thailand because of a two hour delay. I was never informed why there was so much of a delay and in turn I had to pay triple of what I payed before for my flight. Very disappointed. Won't be flying this airline again. Service was rude. They should be more responsible when it comes to timing. We were on the flight waiting for two hours!!!"
Pros: "Too many check points at boarding and big lines at transfer"
Cons: "Food, service and very mean crew."
Pros: "Great crew. Super nice to our 4 year old daughter. They were quick, extra polite and efficient. I'm usually quite picky but this leg was perfect."
Cons: "It was all good(which I rarely get to say these days on any carrier)"
Pros: "Service is good as well as food."
Cons: "The space. The transatlantic leg was awful because the space was really limited. From IST to my final destination the leg room increased"
Pros: "Interior of the plane"
Pros: "Everyone was friendly and helpful, even though we are English speakers. Check-in was quick and efficient. Cabin crew was constantly in motion with food, drinks and refills. The temperature of the plane was perfect. The takeoff and landing was smooth. The food was good and there was plenty of it, even though it was a short flight."
Cons: "We liked everything."
Cons: "Why does Turkish Air boarding always have to be so chaotic - pushing and shoving, etc. Why cant TK control their business class space - people from economy always coming up for bathrooms when there are plenty in the back....."
Pros: "Very nice crew and not at all crowded flight, also the flight was extremely fast."
Cons: "Very loud plane so that I couldn't watch a movie and understand the audio."
Pros: "Food, Friendly and attentive staff and air hostesses"
Cons: "The seats are extremely uncomfortable, the economy legroom is only good for a person shorter than 5 feet, the seat cushions lack good padding and comfort."
Pros: "food is always good..crew too"
Cons: "less and less space in economy class for passengers not very kind boaridng people no info on posibble complimentary upgrade for Gold Card passengers"
Cons: "Steward refused my wife beer or wine saying he was doing food while still serving other male customers alcoholic beverages, steward never told passenger in front of my wife to put up his seat at mealtime. Seat comfort and service in economy are below other airlines."
Pros: "Food was pretty good."
Cons: "Crew was disorganized. Half the plane didn't get the bread that was supposed to be on the breakfast menu. Service was slow and not enough crew. Also had to wait 30 minutes to use the bathroom because the crew told me I couldn't go into the one I was already in line for and the other one was being cleaned. Seats were more cramped than most airlines (and I'm short)."
Cons: "Headphone output didn't function so entertainment was pretty useless. Very slow food/drink service since only one attendant operates each cart."
Pros: "Better food and service than other airlines on which I've traveled recently. Loading passengers was disciplined and speedy. Staff very helpful. Istanbul airport is great for a long wait. If you go to a gate waiting area with no flight soon, you can stretch out and sleep. Good English-language bookstore."
Pros: "Overall everything was good"
Cons: "They changed my flight date so many times, I was unable to fly"
Cons: "Terrible connections. Long delays. Truly awful"
Pros: "I left my iPad in the seat back of my previous flight to Istanbul and by the next morning they had my iPad to me and Hungary! Very professional!"
Cons: "Lost my bag. Again no gate number from Instambul to NY."
Pros: "There were a lot of very good experiences with Turkish Air. I was pleasantly surprised how friendly and courteous the staff was. Overall, the trip was a pleasure. I would fly with Turkish Air again."
Pros: "Hey, two checked bags free, free in flight meal and drinks including alcohol, free in flight movies and music, free headphones, free blankets, and a free toothbrush, yea toothbrush, its like flying in the way way back."
Cons: "The check in lines are very very long and take forever"
Pros: "I liked everything about this flight. As a first time international flyer, I couldn't have asked for a better Airline. They definitely went above and beyond to provide a great experience and vacation!!"
Cons: "The only suggestion would be more comfortable seats. Although, when flying for 13 hours any seat will feel uncomfortable. Turkish Airlines did an amazing job providing essentials to make us as comfortable as possible. I would definitely recommend this airline to others."
Cons: "From the moment we boarded until we arrived home he trip was a disaster"
Pros: "The food was amazing, and the seats were more comfortable than in other aircrafts."
Cons: "The boarding that took forever. We were standing for about an hour and the place wasn't even well ventilated for the amount of people were there"
Pros: "Seats are spaced further apart than many other carriers"
Cons: "There's always a problem with people trying to sit in different (e.g., my) seats, and people get up and try to exit the plane before it has even taxied off the runway."
Pros: "Service from the flight attendants were fantastic. The food was delicious and the entertainment included plenty of movie options. I'm also glad that my bags were never lost throughout all of my flights this summer on Turkish Airlines."
Cons: "I know seats in the 777-300 recline but do not disrupt the next row's space. That was not the case on the Airbus A330-300. It would be nice if the same seats were on the Airbus aircraft I flew from Istanbul to Bangkok."
Pros: "Crew was awesome! Service was quick!"
Cons: "One flight the plane was quite warm and the air overhead was blowing warm air.. didn’t cool down until we were preparing to land and then it blew warm air out again.."
Pros: "Fast/ efficient"
Cons: "The little plane is always brutal. I'm not a small guy and sat next to an offensive lineman. It was tight for sure!"
Cons: "Delta flies a lot of the CRJ planes, even on relatively longer trips. Traveling first class, the seats are a little wider than in coach and have a little more leg room, but calling it "first class" is a bit of an exaggeration. It's more like what coach used to be before the days of the flying sardine cans."
Pros: "Great service"
Cons: "Messed up my luggage in Atlanta. Gate said baggage was going to domestic. Ended up in international terminal. Added almost an hour of back and forth between terminals."
Pros: "Crew was amazing"
Cons: "Food could have been better, seat was uncomfortable."
Pros: "Good experience"
Cons: "Better snacks"
Pros: "Very friendly and professional."
Cons: "Better options in economy for food"
Cons: "I’m skinny and 5’2” and I felt squashed. Like I was in a dollhouse. The space is too small, it’s too uncomfortable. I couldn’t take my zip front sweater off. The seats and space are not proportional to humans."
Pros: "Not much"
Cons: "Being on time. Trapped in plane for 2 hours"
Pros: "Safe and fast journey."
Cons: "Vegan options for everything."
Cons: "Wifi was completely useless. I prefer to pay to get simething."
Pros: "Food selection, service, and variety of entertaining entertainment options."
Cons: "More leg room for economy."
Pros: "Crew was friendly."
Cons: "Wish the seat was more comfortable. Landing was jittery and bumpy."
Pros: "The entertainment system was good and they had free text messaging through the plane’s wifi network."
Cons: "The plane stank. I was 3/4 in the back of the plane and there was a strong pee odor."
Pros: "We eventually got to Atlanta."
Cons: "Delta is flying a lot of commuter planes, which are pretty cramped. We usually fly first class, and the seating is essentially the same as what coach used to be. There's nothing "first class" about it. And of course, the flight was hours late."
Pros: "Good movies; nice crew"
Pros: "Sat in the Key West airport for five hours because of delays. Somehow the other airlines managed to get their people on and off the island. Although they say they can’t land in a 25 mph crosswind we were watching the weather. It mostly stayed below 20 mph for hours before departure"
Pros: "Crew was amazing."
Cons: "Delayed departure due to late crew arrival. Not a huge deal."
Pros: "Zee was our flight attendant and she was absolutely wonderful. Personable, attentive, and she made sure each and every person on the plane was comfortable and happy, going so far as to move solo passengers to empty rows so they could have more space. I wish she could be on every flight I take."
Pros: "I was rerouted through Detroit after it was apparent I would miss my connecting flight. The flight was good and I have no complaints."
Pros: "Take off on time, arrived early, pleasant flight attendant"
Cons: "Had to sit on tarmac after arriving early"
Cons: "Flight left 2 hours late. Did not get adequate cabin service. Put in the back in an awful seat."
Pros: "On time, pleasant and friendly flight attendant, no unexpected issues or problems."
Cons: "Grumpy gate attendants at YUL! Could not hear the captain’s comments over the PA system. Shouldn’t the volume be checked every so often? We were offered only water or coffee, bad enough, then there was no milk or cream on board, so water or black coffee... not very impressive! And there was no entertainment so I’d rate that zero but the scale only goes as low as one star."
Pros: "Everything was perfect and most of all ON TIME Thank you Delta!"
Pros: "It's a fast flight and boarding was quick."
Cons: "The terminal at LGA airlines is terrible."
Cons: "Customs never to hire more agents to work in the early mornings."
Pros: "On time, and pleasant flight. Flight attendants were first class: very competent."
Cons: "I slept all the way, so can’t say whether anything went wrong with the flight."
Pros: "I've been beaten down to expect a bus ride on flights. However, Delta surprised me. The crew members we're kind, and did the best they could to keep us comfortable."
Pros: "Crew was great"
Cons: "No entertainment on flight. No smoking in Minneapolis airport"
Cons: "very cramped plan with very little leg room. OLD OLD OLD"
Pros: "Not applied"
Cons: "Not applied"
Pros: "We got on the plane and it went to where it was supposed to go."
Pros: "Over all everything specially we got in earlier than expected"
Pros: "Crew member Lori was exceptional. Great detail to safety and customer service!"
Pros: "I got upgraded to comfort + which was great. quick flight, was even early"
Pros: "Fligth were on time"
Cons: "My flight from Montreal to Atlanta was 2:30 min Left at 6:10 arrive at 8:30 roughly Tried twice to get to my connection earlier and get 9:30 instead of 12:09 fligth to Daytona Delta was not flexible to allow me to book saying i did not have 55 min in between fligth which i had than lear n it will cost $75.00 to change the fligth - What? Very disappointed of Delta - lost 3 hrs at the airport today"
Pros: "Delta is the best airline by far."
Cons: "My bag did not make the connection even though there was almost 4 hours layover... :("
Pros: "Couldn’t find a thing."
Cons: "My husband booked West Jet by phone. They spelled my name wrong on the ticket which caused hours of delays tryng to check in...ultimately leading to our missing the flight. The time spent was around 6 hours....4 of them the were on one continuous phone call where we were bumped back and forth between West Jet and Delta. The problem was never fixed and we haven’t flown home yet. We have new flights booked on Delta but only because Delta took pity....West Jet does no refunds or reticketing. If flights are missed you're out on of luck!"
Pros: "Flight was delayed by 2+ hours, Delta (running the flight for westjet) sent 1 email about the flight being delayed to 4:45 which was inconsistent with the gate signage and agent who said 3:45, flight ended up leaving at 5:45PM. No reasons were provided beyond the incoming flight from LGA hadn't come in. Why hadn't it come in? When could we expect to leave YUL? No answers."
Pros: "Delta automatically rebooked our flight due to delays. We were rebooked on Air Canada"
Cons: "Plane kinda of old. Just cookies and coffee"
Pros: "Crew did a great job. Got us out a bit early which helped reduce anxiety of a close connection. Felt taken care of."
Cons: "Lack of leg room"
Pros: "Porsha. The best flight attendant ever. Not"
Cons: "Liked everything"
Pros: "i was able to use wifi during the flight which made the time pass by fast."
Cons: "i asked one of the ladies if they had blankets since the plane was freezing she told me no but everyone in first class recived a blanket whether they used it or not. i guess the people in zone 2 and zone 3 dont matter. the seats are the worst! they dont even sit at a 90 degree angle your more like sitting forward."
Cons: "Seats are very small."
Pros: "I'm surprise that Delta airline serves free dinner for domestic flight, which is definitely a compliment. I would travel with Delta airline again"