Great flight, comfort, and staff. Prefer tv in back of seat but watching on phone will do
Great flight, comfort, and staff. Prefer tv in back of seat but watching on phone will do
All four American Airlines flights I took in last seven days were delayed. Caused me loads of problems, missed meetings, loss of time and money.
lounge was the highlight - seats weren't that comfortable - it was a full flight but no complaints
The usual wait at Columbus once you land to get to an open gate (20 minutes) and then the usual 30 minutes for your luggage to appear.
Flights were delayed multiple times, missed connecting flight for home destination
My overall experience was wonderful. American airlines looked after me very well in all my flights. I'm especially thankful with the way they dealt with my connection Phoenix - Honolulu, in which I had less than 20 mins to board, and the staff were able to get me in, as well as my luggage. A big thanks to them!
While going my luggage was delayed for 3 days . While coming back My flight was delayed and missed my connecting flight . No compensation for delayed luggage. Not a happy experience .
The flights was good, but could have more option to buy foods with it being a three and a half hours flights
Make the seats stationary. Very little room as it is without allowing the person in front of you to recline. Particularly when you are trying to eat or have you drink on the tray.
The flight attendants were rude. People sitting next to me agreed as well. Wifi wasn't to bad... it went into and out a few times.
less delays; there was an hour+ delay on both flights. self serve check in kiosks weren't available for British Airways flights
We missed the flight to Barcelona because the flight from Baltimore was delayed. We flew on Vueling VW6653. Our luggage didn’t arrive. Please help us get our luggage. We are staying at Hotel Gran Via in Barcelona
The seats were tiny, being of a fairly petite build, I don’t usually expect to feel crammed and cramped in a seat, but I definitely was on this flight. I couldn’t even bend over to get anything out from under the seat in front and getting up to go to the bathroom at night with the seat backs reclined was nearly impossible. I had to do gymnastics to get over and out. For an airline that does long flights overnight, it’s kind of ridiculous.
There was some delay at Heathrow where a machine needed to "start the engines" wasn't available and they couldn't even find the team tasked to do it. Unacceptable. Caused about an hour delay and seemed unnecessary. Also saw several passengers abusing the overhead luggage situation, having too many large bags and not leaving enough space for others. The crew was good and the refreshments were good in quality and quantity.
Great little city hopper plane. Unfussy and roomy. Nice little snack provided too
Entertainment catalog certainly needs an upgrade to include better and latest content. Food was not good at all - they need to cook something edible. Five starts to the crew and on tim performance of British airways though!!
Lost one checked bag.and wasted 30min waiting and filing missing baggage report. Very unsatisfied.
Seat layout, flight/club attendant service, food variety and quality could have been better. Business class Standard is visibly low compared with 6 other airlines that we have traveled for the past two years.
Overall good, but the fact that there was no WiFi was a big deal for me. I am not used to having no WiFi during long flights. I always fly Delta-KLM and they never have had an issue with WiFi.
Yogurt only for the last meal was not what I could eat. choice of a croissant or other item would be preferred. It's a busy time, though, so i understand.
Never got on this AA flight since British Airways delayed my original flight 29 hours