Low season | November |
---|---|
High season | June |
Cheapest flight | C$ 424 |
Boarding and staff were excellent. The food was ok. Very cramped seating. No existent entertainment other than on iPhone over wifi with poor choices of movie or shows. Bring your own entertainment. Nowhere to charge your phone
Boarding and staff were excellent. The food was ok. Very cramped seating. No existent entertainment other than on iPhone over wifi with poor choices of movie or shows. Bring your own entertainment. Nowhere to charge your phone
Delay was not properly communicated. Service, plane, value of ticker were all great.
Excellent service and food in the Club Class. Warmly recommend. Much better than AC.
My new suitcase got busted when I arrived at Toronto , two of the wheels are broken and can no longer be used , I am very disappointed over this situation but the flight and service was awesome .
From what I saw there was no entertainment. Similar to my flight to London, I personally would like the attendants to be more interactive during the flight.
Air Transat left my luggage back in Montreal and it took them 5 DAYS to get it to Venice. Luckily I was still in town, or else their option was to send my luggage back to my house in CANADA. What a joke! Oh, and I had to find a way to go get it at the airport in Venice, they needed 72 hours more to get it to where I was staying.
I was pleasantly surprised. I booked the "club class" which was basically like Domestic First Class. The service was superior. Food was pretty good. Seats and cabin were comfortable. For the price I paid, I was very pleased.
Super unproffesional flight . Flight attendants were unproffesional. I could hear them gossiping about theor boyfriends the whole trip
The connecting flight lay over was 4.00 hours, the gate agent booked me on the next flight which was about to depart at no extra cost.
The ticket price was reasonable, food was okay, not the best. I would use the service again.
Boarding was a disaster being moved by Air France by bus to the plane. The plane should have been at the right gate.
They lost my baggage and I still have not got it back. Disgrace
Extremely poor. First - and oddly enough, Air France denied access to the Business Class lounge at CDG to all of us - although we were all flying Business Class. It is amazing that an airline denies lounge access to its passengers flying on business and paying several thousand dollars each ticket. Second, the food on Business Class on absolutely horrible. Air France must have made an effort to prepare bad tasting dishes (not even the ice cream was good). Third, the cabin temperature was too hot and although we complained many times, it never got cooler.
A disaster. Air France is a real joke. They overcharge us customers for absolutely nothing. Service was very poor, food was mediocre, entertainment non existent, etc. We paid thousands of dollars for our business class tickets and then we were told in Paris we could not access its lounge. Really Air France ? Congratulations on irritating your customers to the sky high level and ensuring we will do everything in our power to discourage others to travel with you.
I paid 3 this and dollars for two tickets. No food, minimum drink, confused service and very uncomfortable sear. There was zero difference between busy ness and tourist class. I received a pathetic apology
Forty five minutes late for departure. Staff were pleasant. Food was adequate but not outstanding. Entertainment system was very good, as it usually is on Air France.
My only issue was my meal was inedible except for the sides.
Medíocre. The food wasn't good (although not bad, bad) and the staff wasn't kind. I asked for n extra blanket, the steward never came back, serving us roughly.
They wanted to close counter although they did not provide the wheelchair requested which ended by going alone to transit security and lost long time and they did not want to wait .
Did not find the wheelchair that supposed to assist and went to a long queue for transit security chk which was very slow and boarding desk wanted to close counter although that they knew that I am minutes away because of their mistake of not providing the wheelchair.
I don’t think the on-board testing worked on any of the 4 Air Canada flights for this trip. And in this particular flight, the entertainment and WiFi was out for a portion of the journey.
Went on an earlier, standby flight, but was delayed so we only save 30 minutes getting to Toronto. AND we were in business class on our original flight but had to go in economy on the earlier flight because pilots and crew “had to” go business. What?!?! The paying passenger (I am Super Elite) has to go economy so they can dead-head employees? That’s messed up. As in my other posts, I only take AIr Canada because there is little other choice for the destinations I need to get to. But I am not proud to show my Super Elite tag on my luggage.
Switching on “fasten seat belts” seems to be misused to restrict service
Checked bag- one should be free for overseas flights. Seats were extremely uncomfortable. Will probably not fly Canada Air again.
Boarding was good. In cabin Service was perfunctory. Cabin crew were professional but not welcoming. Was very surprised there was not once were the passengers offered water overnight. A first for me on a trans Atlantic flight!
Our flight was cancelled half hour before boarding. We then had to spend hours on the phone to get a much longer re-route through Munich with an extra 10 hours of trip time. It caused us to miss a full day of long awaited vacation. We are extremely disappointed.
Ok, a very small soda in a small glass was all that was served. Pitiful. Comfort seat was not, no legroom at all would not recommend comfort class, not worth the extra.
The flight was cancelled and air canada does not want to refund
They booked me to travel to Quebec City from Montreal before going to Ottawa, for some reason, then the flight was late and I missed my connection, so I had to fly right back to Montreal to get a flight to Ottawa…..and my luggage was delayed by two days.
The crew, comfort, and food were good but the flight was an hours late to take off.
So great, the plane is nice and comfortable, the entertainment was so nice, and the staff was amazing. Only thing that was less than great was that the buttons on the seat screens were very hard to push, and the person behind me was pushing my seat constantly to push the buttons. Minor tho, and overall everything was wonderful!
my flight was cancelled. next one scheduled 2 days later. no hotel provided. worst airline experience ever
Less room on an international flight than domestic, which makes no sense as they are 8-9 hour flights. Completely uncomfortable and the food was terrible. Flying through Germany and having to stand in line for a passport check when you have a connection also makes no sense when you already did that prior to boarding. They had given some of our seats away because we were so late arriving to the connecting gate
Food selection wasnt great, even for flight meals. However staff was e extremely pleasant
Would never fly lauffthabsa again. Seats were way too crowded together....very uncomfortable le
Crew had connection details for only 2 other flights and gave less than empathetic guidance.
Flight was cancelled. Rebooked after 5 hour delay. Pregnant daughter rebooked following day with 12 hour layover in Düsseldorf. However - I must applaud and praise the Business lounge hosts who were EXCEPTIONAL in trying to rebook and arranged for our daughter to standby for last flight of the day - which she made. The terminal B business lounge reception staff were AWESOME
Charging for reserving a seat is not good policy. The crew was charging for non alcoholic drinks. That too shows that Lufthansa has a very cheap mentality and they basically view the customer as a captive to be squeezed for their money..
A very poor experience which is a surprise as Lufthansa has such a good reputation. Absolutely no leg room in economy - it was very very uncomfortable - the video/tv screen was not working, food was poor but that is standard for airline food. We were assigned seating in the back despite having paid for seats at the front of the plane - it does not appear Lufthansa will refund these. Flight attendants were generally nice and helpful. Pilots were reassuring.
Seats were terribly uncomfortable! Couldn’t sleep! I paid for good seats when scheduled with Lufthansa, got crappy mid-section seats on Air Canada!
Food and entertainment non existent as we were only in the air 25 mins so totally understandable
It was a great experience. I did find that some menu options were not available, which was a bit surprising, but over all a wonderful experience.
I asked for assistance for my mobility issues. It took over 45 min to find someone to take me to the security. then I was deposited at the lounge and I was supposed to be picked up. No one came. I almost missed the flight. There was no offer of extra water, snacks or anything on the flight. Food was OK given that I am gluten and diary free. Seats were uncomfortable and very little stow away space.
The seat was a bit crowded since the person in front was reclined. It’s my personal belief that if the seats are allowed to recline, there should be more room. The service provided by the crew was the best I have experienced.
I wasn't able to request a special meal on the on line check in. I informed the cabin crew and they went out of their way to find foods I could eat. I am very grateful.
The onboard service makes it extremely difficult and slow to go to the toilet
I never travelled better and more comfortably than with this flight because I was upgraded to the business class! it was amazing in every aspect. I was able to lay down and sleep, and the food was comparable to a gourmet restaurant menu. The flight was not only on time, but even much earlier, the crew was excellent as well. It felt like a very nice reward after so many uncomfortable and frustrating travels in the past decades. Even though most of my past trips were not with BA, they gave me a memorable gift with this favor. Thank you British Airways!
Abby who was the crew member in my cabin had some serious attitudes. May need some training and some kind of diversity training.
Plane delayed several times due to mechanical issues. Plane not very clean and crew not very friendly.
The crew were friendly and helpful, really appreciated. The food was pretty nice. a smidge more leg room would always be welcome but when you buy cheap you get what you get :)