Find Cheap Flights from Montreal to Santa Cruz de la Sierra Viru Viru Intl (YMQ - VVI)

Delay meant I missed a meeting deadline.

We flew Latam to go snowboarding in Argentina. The moment we arrived at the desk to check in, it was chaos. We waited in line for almost 2 hours to check in. When we got to Buenos Aires, our snowboard bags had not made it on the flight. Having to deal with Latam agents who hardly spoke English and were not helpful at all was intensity frustrating. Our bags finally got to our destination 2 days later. We had to drive to the airport to pick them up because they were not going to deliver them for another day, so we would have been 3 days without our snowboard gear. Latam did nothing to compensate us for the days lost no did they even seem to care. This is one of the most frustrating companies I have ever dealt with. I booked a return flight on Delta and lost $1000 just so I don’t have to deal with Latam again. Any money you save on a flight is not worth having to deal with this company. Stick with reliable American-based companies with customer service that is up to American standards.

In-flight entertainment is very good with a good selection of movies and TV shows.

Flight was first delayed 1 hour then jumped to 3 more hours. Gate was constantly changing so we relaxed at a nearby gate. Never heard a boarding call. Then there's a security check right before you get on the plane so we have to throw away bottles of water that were bought in the terminal after passing initial security. Ridiculous!! How are we to keep hydrated on a 10 hour flight without being able to bring water on the plane?? The flight attendants should, at least, come around with cups of water. Service on LAN was excellent 10 years ago but has deteriorated when it changed to LATAM.

Smooth flight good staff

Very cramped seating

Punctuality

Food very average

Delicious food, pleasant flight attendants

Nothing

NOT GOOD NOT RECOMMENDED BAD CREW

The size of the aircraft.period.

A crewman took up space when we were loading the plane to discuss something with a customer that could have waited until everyone, including me got a chance to sit down. Then, they almost forgot to ask us for beverages during the meal which was horrible according to several neighbors- I was not hungry.

NOT GOOD NOT RECOMMENDED BAD CREW

Delicious food, pleasant flight attendants

Nothing

Punctuality

Food very average

Punctuality

Food can be improved

Always is on time

Unhurried and happy flight attendants who care about my comfort.

Nothing

Always is on time

NOT GOOD NOT RECOMMENDED BAD CREW