Daily cleaning, installation of cabin HEPA filters on flights from Moscow Vnukovo
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There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 17h 20m
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Scores according to KAYAK customer reviews
Cons: "Turkish was phenomenal. FareScan could have definitely been better. After booking they called demanding another $145 for my seats. They said they couldn’t complete my reservation without it and needed an email confirmation from me to approve the new charge. Seeing I was short on time, I didn’t have a choice. Will never do business with them again."
Pros: "Yes. Very cooperative crew"
Cons: "Aircraft is worn out (Seats, interior, etc.). Could use some maintenance"
Pros: "The flight attendants were friendly, attentive and efficient."
Cons: "Many flights were grounded for several hours because of some airline operational glitch. We were provided with no information or guidance about how to resume our travels. As we tried to sort ourselves out we were sent from lineup to lineup without much progress or friendly service."
Pros: "Cabin cree was helpful"
Cons: "Boarding need to be in order with back boarded first followed by front. Painful boarding at Houston and Istanbul both."
Pros: "Service. Food everting was. Excellent"
Pros: "It was help full"
Pros: "Food, multimedia and the crew"
Cons: "2 hours delay for no good reason."
Pros: "In flight entertainment and snack even for a short 1 hr flight"
Cons: "Chaotic boarding process - seating assignments changed for lots of people last minute with no explanation"
Pros: "The food, crew & entertainment system"
Cons: "The flight was delayed over two hours causing great stress and worry about missing our next flight, which we did. As there were many of us on the neit flight also I wonder if any effort was made to hold that flight for us."
Pros: "Food and entertainment were good."
Cons: "Ground staff very unhelpful and arrogant. Wanted to upgrade to business class and the representative who served me was very rude and unhelpful. Boarding was through buses which was inefficient and messy. My trip was 11 hours of flying time. Economy seating is super tight and legroom awful. For long haul flights they must be more generous in terms of seat size and legroom."
Pros: "Staff was very helpful and kind. Very delicious food."
Pros: "Great flight"
Cons: "Screaming babies"
Cons: "Good. Staff were courteous"
Cons: "long boarding"
Pros: "I like your entertainment system, but the cushions on the headset were not the best."
Cons: "The boarding was not organized. I was in Group C. We were chained behind a rope. Boarding started and when the agent nearest to us didn't get a passenger quickly he started to take Group D! I did not appreciate that. This continued throughout boarding. Also, as to be expected!, as newer people joined the the lines they went to the line moving - not their Group line. So we stood behind the rope on C while everyone else was boarding. I finally jumped to the moving line. I was tired of waiting. The kosher meals were warm, but not hot. There is no reason for this. I have been flying International for over 20 years and I know what is possible. The seats - for a 10 hour flight - were uncomfortable. Either I need more padding on my rear end or you need better seats."
Pros: "Ataturk airport, meals"
Cons: "Turkish airlines staff are rude"
Pros: "Food was good"
Cons: "Hour and a half delay"
Pros: "The flight was good. The food tasted great. They had some good movies I haven't seen yet. The flight attendants were constantly up and down the isles either giving you something or taking away trash. The leg room was sufficient."
Cons: "The customer service on the phone and in person was completely unprofessional, rude and a bit uneducated. They yelled at me when I asked them "is there anything yall can do to fix this?". And then in person I watched them get out of their seats and yell at this older woman."
Pros: "The comfort of the seats, entertainment, & food were great as always. The only Turkish Airlines flight I had during this trip that was not delayed, however needed to be due to the previous flight. The crew did hold the flight for all of us from the delayed flight from Athens."
Cons: "An elderly woman was booked in a window seat and she insisted she take my aisle seat without any additional available aisle seats. However, this would be better handled when she requested for assistance during her booking process. The crew should've anticipate her needs and booked an aisle seat, or even be the ones to ask me or another passenger if I would be willing to trade. I was placed on the spot and no courtesy was shown to me. My legs were completely swollen and in pain because I wasn't able to stand periodically. I too booked my flight early and requested my seats appropriately for my health needs."
Pros: "Great Airlines"
Pros: "Lots of room on the plane, light meals but good, helpful service"
Pros: "Food Was good and right amount."
Cons: "Great experience"
Pros: "Boarding was smooth"
Cons: "Food needs improvement and staff should be more friendly."
Cons: "Flight attendants are not very nice. Food got much worse compare to previous years Boarding was very long because of the crazy check"
Pros: "Enjoyed the long flight with warm hospitality"
Pros: "Pretty much everything except for the fact that they have no entertainment in Russian"
Cons: "It was very hot on the plane."
Pros: "best in all regards"
Pros: "Flight attendance service is great"
Cons: "Boarding process too complicated with several security check points make the travel more difficult"
Cons: "Noticed that you made NO announcement that you were boarding the plane whatsoever both to London and on return. NONE"
Pros: "Happy with all services"
Pros: "There was a snowstorm in Istanbul so we got diverted to Antalya. I am sitting in a hotel room. If someone from kayak could let me know when my flight to Dhaka will happen it would be greatly appreciated. My email is firstname.lastname@example.org. Thanks"
Pros: "No personal entertainment screen. No USB jack. These alone are unacceptable esp for an international flight. Food was terrible - vegetarian option was plain pasta!. Seats cramped and too close together. Crew didn't manage passengers putting luggage away so passengers did it very badly taking up overhead room with jackets and small bags. Gate was overcrowded and hot without enough seats. Staff was pleasant though and friendly and courteous and efficient."
Pros: "Giving the kids a gift"
Cons: "Worker the didn't smile and not helping very well and getting angry when I asked for help or even they didn't know how to serve people. Airline to bad 2 airlines I go with them is very hot inside. Having bad AC. Thanks"
Cons: "Flight was in time, comfortable, fantastic service"
Cons: "The company lost my baggage"
Pros: "The crew on the flight were very nice"
Cons: "As our first flight got delayed, me and 28 other pallengers flying to israel told the airline agents that we would miss our connection flightfrom turkey to israel. The supervisor assured us that we have nothing to worry about, as the second plane would wait as we are many passengers.however when we landed in turkey the connection flight had already left without us. When trying to speak to turkish airline representatives about getting a new flight, they were super UNhelpful, we waited in very long lines and were required so go to a few different parts of the airport to get a new ticket, a process that was not friendly at all and very frustrating. After about 2 hours of waiting on lines, i got a flight that required me to wait 7 hours in the airport and measley voucher for a very small fast food meal. When i asked to be admitted to the lounge (as i waited 7 hours in the airport due to the airlines mistake), they did not agree to grant me access. When i asked to at least get the wifi code from the lounge so i can tell my familly that i am stuck on turkey, this was also rejected. While waiting in the airport, i spoke to many other people on other flights who had been stuck in the airport under very simillar circumstances, some even worse than mine. I also have many friends who have experiences simillar experiences with turkish airlines. If you are looking for a reliable flight, that will get you to your destination on time and will help you out when a problem occurs, Turkish airlines is deffinetelly NOT the flight for you. I personally will never fly with them again after the way i was treated."
Pros: "Nothing, just the price"
Cons: "I had 2 flights and both were late, the plane seats is really not comfy and the plane has no entertainment"
Pros: "The crew is wonderful, the food is very good for airline, and the flight was on time"
Cons: "Boarding a bit chaotic"
Cons: "Refused to refund cancelled flight"
Cons: "Poor Business class Entertainment system didn't work Seats didn't recline Boarding was terrible Staff at Istanbul airport very bad Organisation terrible support very bad"
Cons: "There is always some kind of delay. And danger of bags not arriving on time"
Pros: "I had two short flights with Turkish Airlines and on both flights I received good meals and entertainment. Young children in the seats around mine received shrink wrapped comic books and stuffed animals. Headphones were provided to those who needed them. I definitely did not expect such good treatment on such short flights. I really got the impression that they are trying hard to keep the quality of their services as high as possible. I really recommend these guys."
Pros: "Outstanding service, very attentive crew, careful attention to punctuality."
Cons: "no information on frequent flier program"
Cons: "I lost my lagguge You"
Pros: "The movie selection was great. Flight times were right on track. No unnecessary delays. Food was good too."
Cons: "The incredibly long layover. 9+ hours. We were all cramped in this incredibly small space like sardines. Please don't decrease seat space more! Very uncomfortable seats. I could not get my seat to recline at all. Service was very slow. Especially clean-up of food trays."
Airlines flying from Moscow Vnukovo have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Moscow Vnukovo
Masks required on board, masks provided on flights from Moscow Vnukovo
Social distancing seating
Middle seats unavailable to book on flights from Moscow Vnukovo
Testing for antibodies, testing for symptoms for flights from Moscow Vnukovo
Waiving of change fees. Search flexible flights from Moscow Vnukovo