Pros: "Crew good! Seats uncomfortable as usual"
Cons: "Transfer of luggage from one plane to this Victoria flight. Delayed 30 minutes."
Pros: "Quick and very organized"
Cons: "Snacks and beverages"
Pros: "Great flight. No problems."
Cons: "Nothing"
Pros: "A very enjoyable flight."
Cons: "Nothing"
Pros: "Crew was great, flight was packed full of people who all seemed to be coughing and sniffling."
Cons: "More leg room, more air conditioning"
Pros: "Ran on time"
Cons: "Wider seats in economy class"
Cons: "The cabin was very cold."
Pros: "Unreal service by all WJ employees. Great service getting my 87 year old mom to and from everything."
Pros: "On time and not much fuss"
Cons: "The seats are really uncomfortable"
Cons: "Flight was delayed. Otherwise fine."
Pros: "Safety and on time."
Cons: "Grumpy cabin crew."
Pros: "On time"
Cons: "Q400"
Cons: "Delayed over a hour"
Pros: "Snack service and in flight movies"
Pros: "We didn't fly into Toronto. Our flight was from Gatwick to Vancouver."
Pros: "WestJet great airline"
Cons: "YYC new Gate “C” poorly organized"
Pros: "The staff are very professional and friendly."
Cons: "Nothing"
Pros: "On time - lots of legroom (after previous flight on Q400)"
Pros: "The crew was good and the boarding process went smoothly and fast."
Cons: "The screens were so old and bad that it would be a total waste of money to pay for the PPV channels. Seats were hard and unconfortable"
Cons: "Their check in was not a boarding pass which prevented me from using Quick Connect from Immigration. So I reached the terminal counter art the FAR end of the terminal with 15 minutes to apare. The agent told me that wss not enouhh time to make the flight. I had to wait almost 4 houts for the last flight if the night to get there"
Cons: "Announcement from the flight crew inaudible. Much too fast and with lack of ununciation"
Pros: "Plane, stewardesses on the plane"
Cons: "Where to start. Booked a higher priced ticket as layover was minimal. Westjet later emails, saying layover is now 7 hours?!?! We booked a connector with air canada with only a 2hr layover. We decided to keep the checked bags on the Westjet later connector to be less hassle. Westjet agents at airport did not mention that you cannot do that. So it wasn’t until we arrived at the layover point, we were told we had to pull the bags and re-check them in with Air Canada, go through the whole rigamarile of checkin, baggage check, and security. Not something you want to deal with when you are at the tail end of a red-eye flight. So thumbs down. In Westjet’s defense, they did give me a 200 dollar credit toward a future flight when I kicked up a fuss about the change to a 7-hour layover."
Pros: "Friendly and helpful staff."
Pros: "On time"
Cons: "Seated in Plus (1F) but legroom was cramped, no choice of decent food (cookies, chips and chocolate - all sugar or fat & salt) Most of the TV channels were not working along with the map display. Definitely not worth the extra cost of Plus fare"
Pros: "Quick and easy"
Cons: "Small seats"
Cons: "Our flight was delayed 2 and a half hours but everyone was friendly."
Cons: "Very poor attitude of cabin crew. if they don’t want to serve the “guests” get another job."
Pros: "Nothing"
Cons: "Everything."
Pros: "Everything"
Cons: "Nothing"
Pros: "Crew was very efficient and friendly."
Cons: "Having only one bathroom at back of the plane was a surprise ."
Pros: "flight was on time and arrived on time"
Cons: "i think it is terrible that one must pay for their baggage, and this will give me a reason to seek an alternative carrier during my next trip"
Pros: "Seats could be a bit bigger for tall people."
Pros: "Fast connection, friendly crew."
Pros: "The friendly service and prompt boarding!"
Cons: "The snack options. Veggies and hummus would be nice!"
Pros: "Flight was delayed hours. Met the most amazing man on the flight ahead of me to Calgary. He waited at the airport for my flight to land. Sometimes delays are just meant to be. Lots of commuting travel in our future..."
Cons: "Not any bodys fault the crew were trying to be supportive. multiple babys all around the area beside accros and a few rows down. maybe set them all to teh back would be better"
Pros: "The crew was fantastic and was very helpful!"
Cons: "I found the rows a bit tight together leading to a little less legroom then I would like but this is standard with almost any airline."
Pros: "Getting into Victoria befor evening"
Cons: "Delayed, no pilot, no communication."
Pros: "The staff was very kind"
Cons: "I did not like that all the babies sat in the same 3 rows. When one cries , the baby wakes up all the other ones."
Cons: "The overhead bins are now too small for a large number of carry on luggage that meets the criteria of carry on. If you wheel your now over sized carry on to the gate they will stow it below for free. If you check it they charge you $26.00 knowing it won't fit in the bins anyway."
Pros: "Charlotte and Johnny spiced up the safety brief with some humor, it definitely made the flight more enjoyable and to have a friendly, funny and relaxed flight crew."
Pros: "Cabin crew was good,"
Cons: "The seats where not compfie"
Pros: "Very friendly crew !"
Cons: "It was delayed because they couldn't find the stewardess. So made me late for my plans , but other then that it was good . The crew was excellent on both flights"
Pros: "On time, luggage arrived even with yer short connect in Calgary"
Pros: "Staff were super friendly and welcoming"
Pros: "On time ...."
Cons: "West Jet satellite tv not working ..."
Pros: "We got there safe."
Cons: "Really how hard does an airline have to work? I'm Going on vacation so I'm Happy."