Find cheap flights from the Netherlands to Toronto
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Good to know
Low season | October |
|---|---|
High season | December |
Cheapest flight | C$ 524 |
Average price round-trip | C$ 580 |
Good deal round-trip | C$ 528 |
Good deal one-way | C$ 486 |
Best time to beat the crowds (4% less expensive on average)
Most popular time to fly (12% more expensive on average)
Flight from Amsterdam to Toronto Pearson Airport
(avg. price over the last 2 weeks)
or less
or less
Top tips for finding cheap flights to Toronto
- Looking for cheap airfare to Toronto? 25% of our users found tickets to Toronto for the following prices or less: From Amsterdam C$ 486 one-way - C$ 507 round-trip, from Rotterdam C$ 2,150 one-way - C$ 2,150 round-trip
- Book at least 4 weeks before departure in order to get a below-average price.
- High season is considered to be January, November and December. The cheapest month to fly from the Netherlands is October.
- Enter your preferred departure airport and travel dates into the search form above to unlock the latest Toronto flight deals.
FAQs - booking Toronto flights
Top 5 airlines serving from the Netherlands to Toronto
Scores according to KAYAK customer reviews7.6
Scandinavian AirlinesOverall score based on 5290 reviews
7.9Boarding
7.6Comfort
8.2Crew
7.1Entertainment
7.1Food
Airline reviews
Cons: "The plane was small. It was a quick flight though."
Cons: "The plane was small. It was a quick flight though."
Pros: "The plane is clean and comfortable. The boarding was easy."
Cons: "The staff on all SAS flights seem a little lazy."
Pros: "The flight itself was fine. We had a two-hour delay due to a mechanical issue, but the crew took care of it as quickly as they could."
Cons: "It was just a relatively quick, unremarkable flight."
Pros: "Crew was amazing, flight was on time, and entertainment was available."
Pros: "Left and arrived on time. Crew very efficient. Smooth flight."
Cons: "Everything was great!"
Pros: "Crew was great and the plane was comfortable. All the amenities were included in the price and that was a plus."
Pros: "Good service"
Cons: "That we had to pay for checked bagage on the return flight (Copenhagen to Newark) was an unpleasant and expensive surprise. In the 25+ years I have flown trans Atlantic with SAS, this is the first time that I’ve had to pay for luggage. No pre-warning .... :-(."
Pros: "The crew was very nice and friendly. I was not expecting walking down to the tarmac to board the plane. But flight was uneventful."
Cons: "Checking in didn’t open until 2 hours before plane was scheduled to take off. Really? We got to airport early so we could eat dinner. You are depriving the airport of revenue. Not to mention we had to stand there for over an hour. And then just one agent showed up. Terrible service and planning."
Cons: "Boarding and boarding pass was horrible. 30 min before boarding, there was no one at the SAS area."
Pros: "In time! And with a very nice person Crüe."
Cons: "The food can always be better!"
Pros: "Nice crew"
Cons: "There was three hour delay Boarding was chaotic and very bad organizedMain course was good, but poor snack Entertainment program very poor"
Pros: "The movie section and food were very good"
Cons: "The temperature of the flight was out of control it was very hot for the full 9 hr there was something wrong with the plane and the crew was not addressing it."
Pros: "Only thing I like is seats and boarding experience"
Cons: "The terrible air hostesses rude arrogant and very disrespectful"
Pros: "Easy to board, on time and food was good"
Pros: "Great crew"
Cons: "Had to walk up and down stairs, outside, too the plane Cold, wet, slushy tarmac"
Pros: "Loved the service. Nice small plane. Very easy boarding. This is a quick inter-city flight. The plane is small and agile. It did some pretty nimble turns and sharp banking that might be a little too exciting for some."
Pros: "Flight arrived on time. No issues."
Cons: "Standard flight - nothing special I wish they would have done a garbage run prior to landing."
Pros: "Made an effort to avoid the turbulence."
Cons: "Bumpy ride."
Cons: "I would like more checked baggage allowance."
Pros: "Price and destination was convenient"
Cons: "They said coffee and tea was complimentary but they didn't serve a number of people for some reason"
Pros: "Entertainment great, plane clean and newish. Breakfast way better than most competitors on transatlantic. Fruit salad, hot good sized rolls, yogurt, thick slices of ham n cheese so much better than BA’s downsized granola bar and mini muffin ( that they also serve in the upgraded class!"
Cons: "You really need to either have no legs or be 5’6” or less to fit in the seat without angling sideways. But alas SAS is no worse than the competitors in this department. Crew served meal 2.5 hours into 9 hour flight and about an hour after complimentary drink. My can of Coke was well gone when the mediocre dinner arrived and I got an earful for daring to ask for another one. It finally arrived after dinner with the creditcard machine etc. Yes, it was $4.00. I passed. As the coffee service was in full swing."
Cons: "I ordered vegetarian from their transfer office at the Copenhagen airport. Days before the return flight yet to chicago they had no record of my vegetarian meal The same transfer desk told me there were no morning flights to amsterdam the next day so they booked me 930pm next day, I found hour later a flight on Dad leaving 6am next morning, had to buy own toclet"
Cons: "Not enough characters to express my disappointment."
Cons: "Expensive checked baggage. More than 2 hours delayed."
Pros: "Flight crew was curtious"
Cons: "I was seated in the emergency row and clearly had a cast on my right arm at check in and I was seated next to my travel companion. Required to move which was aggreivating."
Pros: "Safe departure, flight and landing."
Cons: "An in flight breakfast snack would have been appreciated. The drinks served were okay. Nothing special."
Pros: "My first time flying SAS on my trip to Europe from USA and I was highly impressed. Everything was efficient and comfortable. One of the highlights was the check in - this is often a long and frustrating process, however this could not have been easier and so quick. I was very happy and made my entire check in experience simple and efficient. I will be going straight to SAS for my next trip to Europe, no question. Thank you very much!!! Daniel Valewink"
Pros: "Not much to say on a positive note, I want to avoid this airline if I can."
Cons: "Three and a half hour flight and all they offer free is coffee and soft drinks! The economy seats are small and the flight attendants are indifferent, until it's time to promote their duty free products. Find an airline with better customer service."
Cons: "I order through Kayak, which took me to priceline...Got my ticket and thought everything was fine...Until I got to the airport, apparently I got a SAS lite ticket and they charged me to check 3 bags 210 Euros...Unreal. I think its pricelines fault because they did not even offer bagage as an option..."
Cons: "The agent at the gate misled me into thinking there would be no fee associated with a checked bag. When it turned out there was, I was told it was too late."
Pros: "Late delay and no service from flight staff"
Pros: "I was able to get to my destination safely b"
Cons: "Planes are old. No conveniences at all - none. Charged for one piece of luggage (my only piece) at the gate. Security process extremely slow. 1.5 hours early to airport and I made it on board by 9 mins. There plane sat for 20 mins on runway before departing."
Cons: "We paid $90 per checked bag. When we purchased our tickets we were never given an option to purchase luggage ahead of time, we were under the impression that luggage was included."
Cons: "The 70 euro bag check fee"
Cons: "Unexpected 70 euro baggage fee that I had no way to add online."
Cons: "My 1st experience on SAS & everything was late: takeoff over an hour late, and upon arrival in CPH we were delayed again to exit the plane because they couldn't get the skyway door attached to the plane."
Pros: "I was offered pizza and promised to get my money back as I would¨t reach my destination anyway. Still waiting for my enquiry about money,"
Cons: "The plane is very old and I¨ve been expecting this to happen. I wish they could set in a modern plane on this distance as the train also don¨t offer a proper connection."
Cons: "Bag drop line was over 45 min. Only 2 attendants. Flight was late taking off. Baggage fee was outrageous. Site said 1 free bag, but that is carry on only. Checked bag was €70!!!! The flight was only $85."
Pros: "Friendly crew"
Cons: "Zero leg room, no overhead compartment space. Pinned to the wall in my window seat by an over weight Swedish man sitting beside me. Horrible flight !!!"
Pros: "Nothing."
Cons: "Flight was cancelled upon check in without any prior notice. Was forced to wait three hours in line for them to reroute to flight twelve hours later. Staff was rude, unapologetic, demanding and incompetent the entire time. Flight was packed, uncomfortable and smelled terrible. Flight was rough, landing was rough. Terrible airline."
Pros: "The pilots were excellent : smooth takeoff and landing. The plane seemed a bit shaky at times in the air; perhaps it was windy, although the skies were clear. Good food; good stewardesses. Entertainment had very good movie choices and games."
Cons: "The side lights never were turned off, so it was hard to go to sleep. On a long overseas flight, there should be some down time. It was dark outside part of the time, but never dark inside the plane. The leg room is also a bit cramped for tall people."
Cons: "During online check in and through the website, I was informed that I would be able to have one free checked bag. I was never prompted that I would have to pay additional. However, when I arrived at the airport, I was told that I had to pay an additional $75 to check my bag in even though my boarding pass stated I was able to check in one bag. I was then pushed back and forth through the airport to complete this process. I would have liked to be given warning if I had to pay any additional costs."
Pros: "Quick and easy, nice cabin crew. I experienced no difficulties before or during this flight."
Cons: "We did not get food in this flight, it was not necessary because it was only a 1h 25m flight, so I cannot rate it."
Cons: "Could not even PAY for an upgrade due to a meal request, even though I brought my own food - and would waive the meal request. Inedible vegetarian meals in flight. Earbuds didn't work. At least I had my own to use. Plane became stifling warm mid-way. Friendly flight crew does not make up for the terrible gate experience and inflight discomfort. SAS cares about profits not passengers. Plan to take another airline on future flights to Europe."
Cons: "Check in took two hours! Gmhad to wait in line to "check" our bag and then wait in another to "pay" for our checked bag and get boarding passes. Very inefficient."
Pros: "Quick boarding and unboarding! Made up the time when we left a little late."
Cons: "Didn't get a little back of pretzels ;)"
Cons: "60euros for the first checked-in bag??? Ridiculous."
Cons: "Flight was cancelled 2 minutes after departure time. Staff was rude when we tried asking questions. It took an additional 2 hours to rebook on another airline and we had to spend an extra night in a hotel near the airport."
Pros: "Same as above"
Cons: "It's extremely difficult to catch the connecting flight to San Francisco in 45 minutes"
Cons: "Lost 4 out of 10 pieces of luggage from our group, and damaged one piece. Got 2 pieces of luggage 5 days later, one piece 7 days later, and the last one 9 days later."
Pros: "Checkin counter was very helpful. Crew during the flight was polite and helpful even under the circumstances of having to deal with another airline's plane due to the MAX difficulties. The in flight entertainment is ok but hopefully they can get more current and a larger selection of movies."
Cons: "Boarding at the gate was unorganized even if the crew thinks it is ok. They call by rows but the attendants don't check and therefore the queue becomes a clump of people. The food offered either pre-ordered or bought on board leaves a lot to be desired."
Pros: "Returning from Europe via KEF on Icelandair is convenient and is far less expensive than a direct flight from Berlin, where we spent most of our time on this trip. There is nothing outstanding about the service on Icelandair, but is it acceptable."
Cons: "Boarding Icelandair at the Amsterdam airport is always slow, due to repeated and unexplained delays. It was not as bad this time as it was when we made the same trip a year ago, but it was far from prompt."
Pros: "Canadian Airlines and Airports could learn from the business model of IslandAir."
Pros: "Good crew. The flight from Amsterdam to Rekiyavik was on a messed plane so there isn't much the company could do with that. The seats were super small/skinny and uncomfortable tho. The flight from Rekiyavik to Chicago was better space."
Cons: "The flight from Rekiyavik to Chicago was uncomfortably hot. I think there may have been an electrical issue though."
Pros: "The crew was very professional."
Cons: "Legroom was nonexistent on the first leg (Amsterdam to iceland) of our flight"
Cons: "I looked down between the seat “legs” and wall and there was so much garbage. Never ever seen so much garbage with any other airlines. Maybe just one customer? IDK because so much. I thought could it be accumulated from a number of previous flights?"
Cons: "The attendants kept bumping the seats when they walked by."
Cons: "My flight to Reykjavík was delayed, which I learned of the morning of the flight. I realized that this would cause me to miss my connecting flight and that if I missed the connection I’d be stuck there for another day. I booked a very expensive nonstop with Delta instead of risking that."
Pros: "Seat was good, crew friendly, easy boarding"
Cons: "Newer movies, better sound from media screen, food"
Cons: "There was no definitive guidance on gate changes and time changes. I, along with many fellow passengers were given conflicting information via emails, the departure board and Icelandair website. The ground crew also could not provide much information."
Cons: "Wish they served ANY free food"
Pros: "Everything."
Cons: "Nothing"
Pros: "767 300 was clean and staff wasn’t fussy."
Cons: "Staff seemed disinterested in passengers and boarding was extremely disorganized. Flight was also delayed because of a missing passenger. Not sure how that happens."
Pros: "Not much to note here"
Cons: "Many delays, extremely uncomfortable chairs, impolite staff. I ordered a margarita pizza and it was awful. Also they boast about they're movie selection but my monitor was conveniently not working."
Cons: "I have never had a flight with Icelandair where there was no delay"
Pros: "Love that the airline starts boarding from the back - great to see common sense win over financial incentives. Staff and crew were great - probably the best I've seen. Great movie choices."
Cons: "Gate areas for transfers were really chaotic."
Pros: "wonderful staff"
Cons: "how fast the layover was in Iceland. No time for bathroom or snack. It seems the ham changed since my last flight on the baguette as well. All in all a great flight, but just a couple of notes"
Cons: "Narrow seats. Not enough space."
Cons: "We had to take a bus when we disembarked from the plane in Reykjavik. For a national airline, you would think Icelandair would have jet bridges in their own country."
Pros: "Leg room and service. Entertainment system is excellent!"
Cons: "I liked it all"
Pros: "Overall things during the flight we're organized well, the flight was safe and the crew was friendly."
Cons: "One suitcase did not arrive in Iceland for two whole days after the flight and the attitude of the company on this matter was too nonchalant (as if it happens all the time and no one should make a fuss). Also, boarding was from a gate not suitable for such a large amount of people"
Cons: "Having to pay for food when it's only sandwiches and snacks. Boarding crowded, should be by rows."
Pros: "Efficent crew and flight on time"
Cons: "It's my understanding that Iceland Air has WOW! airlines as their budget entry. However, Iceland Air has no free food/snacks for a flight that is 6 hours long. So what more do they take away from the customer for the WOW flights? They should at least offer snacks on a flight/airline that is not advertised or priced as a budget flight"
Pros: "The crew is always lovely and the food is pretty decent. Flight on time."
Cons: "Boarding was awful - huge crowds like cattle all around the gate. No air on plane for first 15/20 minutes and very hot."
Pros: "Staff on the ground were poor. Check in agents were sllothlike. Not a good morning or thank you either. Suoervisor talked to agents in language we couldn't understand but appeared to be chit chat. I asked if it might be possible to buy an upgrade. Gate agents were on their phone inconvenienced by my question. Turns out there were many empty premium seats that we would have bought that remained empty on the flight."
Pros: "Crew was kind and accommodating. Boarding was quick and organized. Great amount of leg room."
Cons: "Very disappointed that no food was served during the 5 hour flight from Reykjavik to Toronto. We had to pay 8 euro for a less than pleasant sandwich! Having to pay for food (even a snack!) was very surprising considering the length of the flight and that other airlines give out at least a small sandwich. I had a two hour connection flight with another airline and they offered a sandwich and granola bar, so for a 5 hour flight I assumed we would receive at least something small- nope!"
Pros: "Allowed early than standard check-in. Pleasant counter staff. Nice to have beverage offered twice. New plane with reasonable choice of free movies. Boarding was efficient and smooth."
Cons: "Only water, apple juice, or orange juice were offered. No snacks were offered like all other airlines we have flown in recent years."
Cons: "My laggade not arrived - both of our bags , my and my husband . There are all of hot closes there . It not possible to begin a trip in Iceland without special equipment !!!"
Pros: "The staff are nice enough and in Amsterdam, were efficient getting us on the plane. They did board by zones, which was something not evident when I changed planes in Reykjavik. That was total chaos and makes me question if I ever want to fly this airline again."
Cons: "No food, not even a little snack even on longer hauls. No foot rests, average seats. They come through the cabin with this annoying cart full of Icelandic souvenirs and other products."
Cons: "The boarding was bad"
Pros: "reasonable choice of films"
Cons: "The incoming aircraft was over an hour late arriving, but there was no prior message that the outbound flight would be delayed. The boarding area was too small to accommodate all the waiting passengers comfortably. Most airlines flying from Schiphol arrange for more gate space."
Pros: "The entertainment system was current and had great selection. I liked that they gave you a water upon boarding."
Cons: "KEF is not equipped for their sudden volume in the airport: seating, food service, line formation, departure formations. All are a mess. There were literally 500 people in line for four different flights in the same corridor departing in a 15 minute window. Plus riding a bus where the doctor was slamming the breaks while squeezing out of a tight spot, with passengers almost falling. Unacceptable. We were like cattle."
Pros: "Staff is very friendly and easy to get to and from connecting flights. Chairs are reasonable but still too little leg room"
Cons: "The slick jetway stairs when it rains or snows. Disorganized check in in Amsterdam , but that is a reflection on the subcontractor."
Cons: "On a trans-atlantic flight, a flight that is more than 4 hours, food should not cost, nor should the cost of food be exorbitantly expensive."
Cons: "The airport lost power for about 10 seconds, but our flight was delayed by over 30 minutes. The crew wasn't able to tell us whether the delay was due to the power loss or another plane being late, which we saw unloading."
Pros: "Fast service onboard. so many flight attendants!!"
Cons: "Some menu items weren't carried on this flight. Oh yeah - as I peep at reviews below - Reykjavik airport is super chaotic around departure gates. Probably wasn't built to accommodate the masses and endless international connections. The backlog of travelers is likely caused by another carrier who is known for delayed departures and arrivals."
Pros: "The entertainment provided was great, the seats were fairly comfortable and the flight crew was great"
Pros: "Great selection of inflight entertainment. Made sure you stayed hydrated on long flights. Very friendly and on time"
Cons: "Reykjavik airport is a bit unorganized. People wait at gates with very little seating in a big mob, that tends to block the whole Concorse. Then when the gate opens, people funnel in form all sides"
Pros: "Boarding was efficient. Very comfortable seats. Crew was very attentive."
Cons: "Check-in could have been better, it took much longer than needed. Knowing that meals would not be served, there was therefore very little time to eat something first and by snacks for the flight, despite the fact that we arrived more than two hours ahead at the airport."
Pros: "price"
Cons: "boarding is so unorganized, small seats, no snacks or anything on transatlantic flight only good thing is getting off the plane when you arrive!!!!"
Pros: "The entertainment on the seat computer is excellent - lots of choices."
Cons: "This is a fairly short flight, but, as usual, the leg room is insufficient, and I'm only five feet. I felt bad for my six foot husband."
Pros: "I liked the communication with the passengers. I also liked the movies available. The cabin had a decent amount of leg room for me, I'm an avg sized person I would say."
Cons: "I didn't like the prices for food. A bit high for a baguette with just bread cheese and one slice of ham. It was very good but pricey. Also, boarding is disorganized. They call everyone at once, not by rows, so it gets congested FAST."
Pros: "The seats were good and they had some good movies to watch"
Cons: "some crying babies but not bad"
Pros: "N/A"
Cons: "I did not like the fact they did not serve dinner. I have Never been on an international flight without dinner. Seats are also uncomfortable and outdated. Never again !!!"
Cons: "Check-in was the worst, took over an hour. Icelandair had everyone in the same line, whether you had a boarding pass and were just dropping off baggage, or whether you had to check baggage and check in. Only 2 ground crew for the whole plane to check in."
Pros: "I like the route going through Reykjavik so that we can avoid New York and Chicago connections."
Cons: "No food servedl"
Cons: "The baggage took over an hour to come out. It was 11:30pm and we needed to pick up our rental car and still drive to our apartment in Reykjavik. We arrived at the apartment at 2:30am and had to leave by 9:00am to go to the Blue Lagoon. Wishing the baggage had come out much faster."
Pros: "We did not know our gate was changed and went to the wrong gate. Our flight from Amsterdam was delayed and although we went straight to our next flight we almost missed it and two of our three bags did not arrive at Seattle when we did."
Cons: "I liked the northern lights effect of the flight from Seattle to Keflivick."
Cons: "I was told my flight was delayed, but they couldn't tell me why. The weather was beautiful and I didn't understand why there was a 2+ hour wait. By the time we landed in Iceland, I ran to make my connecting flight but was told the door just closed. So I had to 8 hours before the next flight out. After talking to representatives, I was told there would be a claims process for my troubles. It's been over a week, I still haven't heard back from them."
Pros: "Had tunnel loading, boarded flight from back of plane, and called out the rows to board."
Cons: "When we got to the gate in Amsterdam, there were only about 25 seats in the waiting area for a 767 jet. Most people had to sit on the floor or stand, which was difficult for my 81 year old aunt. You really need more seating."
Cons: "Air Transat was awsome"
Pros: "Crew was accommodating and kept me and my family comfortable in the flight. Food was good"
Cons: "Free stuff like headphones and blanket which can be collected at the end of the flight"
Pros: "Airline"
Pros: "Comfortable seats"
Cons: "Limited movie selection"
Pros: "The flight was without a hitch. One of the washroom in the plane was out of service but it was a non-issue. My vegetarian meal was the same from my departure flight but still ok. The mac and cheese for kids meal was also not bad. Entertainment was also good. There were a lot of choices for all ages."
Cons: "We waited for a few minutes at the corridor for the shuttle to take us to the plane. Maybe there was only 1 shuttle instead of 2 to take the passengers."
Pros: "Yes"
Cons: "Free drinks"
Pros: "Crew was good"
Cons: "Boarding was awful. One queue in a very small area for all passengers. Agent tried to charge us 150 GBP for 3 carry on bags which we had previously carried on for 2 other flights. Felt like extension until I pushed back."
Pros: "The crew was very good."
Cons: "Food was terrible. The seat was hard and uncomfortable."
Pros: "Good Service"
Cons: "Seats can be a little more spacious"
Pros: "Very comfortable plane. All on time . Good experience."
Cons: "Flight on time"
Pros: "Tv on the seats"
Cons: "Charged for luggage, no complimentary snack."
Pros: "It left fairly promptly. Service was efficient. The seat was comfortable."
Pros: "The crew were very friendly, sweet and accommodating. I had a seat by the exit which I luckily didn't have to pay extra for and the leg room was ample and really helpful on a long flight. The meal was pretty good, but I really wished airlines would stop wasting so much plastic - I think there should be a way we can support the environment better when flying."
Cons: "I didn't realize Air Transat was a bare-bones airline (not that my flight was cheap in cost) - we didn't have pillows or blankets for the flight (10 hours) and had to pay for them! Seems like that should be standard on a long haul flight. The seats are very narrow with poor back support, and my back started to hurt 5 hours in. Many people were standing in the aisles as it was so uncomfortable. I was very cold throughout the flight, which was another uncomfortable aspect. One of the bathrooms was out of order which resulted in everyone using the same one - you can imagine how smelly and messy it got."
Pros: "Food was better than on my flight to Porto"
Cons: "There was no water in the washrooms from the start of an 8 hour flight!"
Pros: "The crew was friendly and efficient, and made all the difference."
Cons: "Since we booked online, we were told that we couldn’t pre-book our seats for this flight. So even though we arrived more than three hours ahead, we couldn’t sit together for this nine hour flight. After having the same thing happen on the way to Barcelona, it was really disappointing."
Pros: "Crew and main dish"
Cons: "Seating is incredibly uncomfortable. Too tight for legs or elbows. Terrible cushioning for the back. The temperature was also WAY TOO COLD. Movie selection was absurd and very limited."
Pros: "The staff, the entertainment."
Cons: "Nothing"
Cons: "The washrooms were a disaster"
Pros: "Flying with Air Transat is pretty painless and stress-free. Check-in is quick and the service onboard is quite good."
Cons: "I wish ther were more meal options."
Pros: "Timeliness. Took off and arrived early. Wonderful bonus."
Cons: "Expensive soggy sandwiches. Cramped seating. One small glass of warm water to drink on a long flight."
Cons: "I miss the flight"
Pros: "Inexpensive cheerful staff"
Cons: "Old plane. Food was grim."
Pros: "Excellent baggage drop off and boarding in London. A surprise, quite pleasant meal. Good film choices. What's not to like?"
Cons: "One bathroom down meant the others were overworked."
Pros: "Comfy seats!"
Cons: "Folding tables were a little dirty."
Cons: "Flight was 3 hours delayed"
Pros: "Very friendly flight crew. The aircraft was very clean and new. It made the flight pleasant."
Cons: "I think a better variety of movies would have made the flight better. I paid $9 for ear buds that were perhaps not worth the money. Most airlines provide free of charge. However the flight cost was less expensive than the competition, so I have no complaints. I will fly again with Air transat"
Cons: "Antiquated electronics use procedures"
Cons: "9 hour flight and only a few shared tiny screens to watch films on. Terrible and outdated"
Pros: "meals, attendants were pleasant and informative."
Cons: "cramped seating"
Pros: "Stewardesses were great..... Very Helpful"
Cons: "Plane was dated ..... Bathrooms not clean."
Pros: "Helpful and friendly attendants."
Cons: "Cabin was too cold."
Pros: "Nothing"
Cons: "They ran out of food on both trips"
Pros: "Nothing"
Cons: "Plane boarding and takeoff was delayed. Also when we landed we got mixed with international flights so I had to go through customs !!!! Took me 2h to leave the airport. Longer than the flight over!!!"
Cons: "Sitting in Toronto for three hours past scheduled boarding, minimal information. Missed my train out of Gatwick and only two pieces of luddage out of three."
Pros: "The price of the flight"
Cons: "2 hours and 45 minutes to board a plane that was supposedly not cool enough to board. Then once we were on our way for an almost 11 hour flight, no coffee was available due to "contaminated water". Landing in Toronto after 10 hours and 45 minutes, we had to sit on the plane for another hour because there was no available gates. We were bussed off from a nearby field."
Pros: "Good service and professional transit."
Cons: "The cabin was unreasonably cold. I was surprised that this was not remedied once it became apparent that the great majority of passengers were piling on extra layers of clothing. I think the choice to sell earphones and blankets is a petty one that only serves to diminish customer perception of an otherwise excellent airline. I hope that the decision to set the temperature so cold did not relate to interest in selling blankets!"
Pros: "Once I finally got boarding it was quick and staff were helpful"
Cons: "Very uncomfortable I have back problems and found it difficult to sit when I had to use my seat belt. Once again staff making faces at each other showing their impatience with customers. Staff slammed overhead lockers and sighed clearly showing how unimpressed they were."
Cons: "The seats were very uncomfortable and mine wouldn't recline. There was no leg room . I sat by a larger woman and had no body space . I was touching her the whole time . I couldn't sleep the whole time. It was like torture."
Cons: "Having bigger seats/personal space would be nice for such long flights."
Cons: "Older, tight space plane with a kids movie on overhead screens."
Pros: "The crew was very efficient,the food was very good, crew walked and gave water after meals and throughout the flight thereafter. Cleaning was efficient too."
Cons: "Smelly washroom and a very dirty toilet bowel in the beginning of the flight. It was cleaned and looked better but still had a smell of urine. Boarding was very disorganized. People rushed in to board causing lines to board."
Pros: "The aircraft itself and the entertainment system were fine"
Cons: "Extremely late, crew at desk had info AFTER passengers were made aware of the delay. Turbulence throughout flight and bumpy landing"
Pros: "Great crew, very attentive. Food much better than expected on any airline these days."
Cons: "Boarding in Venice was a disaster. NO FAULT of Air Transat's! This was complete incompetence in Venice with shuttle busses. The on board entertainment on this particular type of Airbus is antiquated. Also NONE of tour Android devices could make the downloadable entertainment app work. It always crashed on starting a movie or show."
Pros: "Absolutely terrible experience"
Pros: "Good flight in general!"
Cons: "AirTransat B737's require you to download their App B to enjoy entertainment before the flight. This is what they tell you. What they do NOT tell you is that you need to download the things you want to see during the flight BEFORE the flight as well..."
Cons: "Boarding was a little challenging but that was more a function of updating and construction at Faro airport."
Pros: "U. Guys do a GOOD JOB GREAT CUDTOMER SERVICE"
Pros: "Nice smooth"
Cons: "Nothing"
Pros: "More room for me in an aisle seat"
Cons: "Headphones jack was broken and had no personal TV screens"
Same reasons I mentioned before
Pros: "Boarding process and customer service"
Cons: "Food could have been better and seating comfort"
Cons: "Screen is slow and outdated. Easy upgrade from one class to another."
Cons: "i got to the airport 2.5 hours befor my flight to play it safe and waited at the check in for about a hour befor a air canada employe even showed up. vary poor service on the airlines part i will never fly with air canada again."
Pros: "NOTHING"
Cons: "Customer service, boarding, check in desk, LITERALLY EVERYTHING WAS 3rd CLASS WILL NEVER FLY WITH THIS AIRLINE EVER AGAIN EVEN IF THE TICKE IS FREE WORST EXPERIENCE OF MY LIFE AND I WILL TELL EVERYONE"
Pros: "Entertainment unit and comfort were standard 5/5 for both"
Cons: "Boarding a massive 777 is difficult but some how other airlines do it smoother. Not sure how boarding 3 zones at once makes sense, which created a long que. Plus a delayed plane didn’t help the matter Unnecessary comments by one crew member while passengers were putting away their luggage were over heard and provided no value to the situations. Cup of noodles and a 3 tiny pieces of beef plate were provided for dinner which was very disappointing. While a typical egg breakfast and snack were also provided. Hot beverages were generally not served due to turbulence and water service during the 12hr flight was minimal."
Cons: "No food for an international flight"
Pros: "Crew very friendly. In-flight refreshments & Entertainment provided."
Cons: "Cramp seats."
Pros: "Air Canada has one of the best buy on board menu's of any North American carrier. They even allow you to purchase Business Class meals (subject to availability of course). Flying on the older 767-300ER also has more shoulder and leg room than some of Air Canada's newer configurations for the 787 and 777."
Cons: "Air Canada's boarding process is a bit frustrating. On American Airlines and United Flight attendants make announcements over the PA to (a) step out of the aisle to let people pass, and (b) place larger suitcases in the overhead and smaller bags under the seat. That way they try to ensure there is enough bin space to accommodate everyone. Passengers on Air Canada stuff everything in to the overhead bin and nothing under their seat, leaving little for those boarding after and delaying the flight because flight attendants are looking for bin space. If they were more pro-active, it would speed things up."
Pros: "Your customers are nicer than your staff."
Cons: "Firstly I will start with the lack of service we provided when trying to get seats together after checking in online. We rang and were told to try at the airport counter. Then at the airport counter we were told to try at the gate and then at the gate when I went to ask I was told to go get both tickets before they told us that there was no 2 seats together anyway rather than looking first. All whilst explaining this was our honeymoon and we would really like to sit together as husband and wife. Then once we boarded the guy sitting next to me was happy to swap seats with my wife as he had back problems and had asked for an aisle seat but was denied. Finally we are underway and I find that my entertainment touch screen doesn't work so even though it is one i can't select anything to watch. Plus to top it off the seat arm rest was broken. Obviously with a fairly full flight with no 2 seats together their wasn't much that could be done immediately but where is the maintenance and actual physical plane quality? Do your engineers or staff not check things? Overall dispite this being our national carrier I am ashamed to claim that. Many of our overseas visitors for the wedding from Australia and Europe also had similar complaints."
Cons: "Previous flight got delayed and Air Canada did everything possible to prevent me from taking my first available connecting flight. They always prefer that we wait!"
Pros: "There was nothing outstanding on this flight."
Cons: "We were delayed on boarding, they changed the gate number a number of times... it was all very disorganized. Both flights to and from LAX were delayed hours so they had to give us a voucher for 15% off our next flight."
Pros: "The flight crew, the price and the bags arrived."
Cons: "While the flight crew was great, the rest of the employees on the Toronto side were awful. Our plane was delayed from Dublin so most of the plane missed their connecting flight. Once off the plane they only had 2 people working rebooking and 2 working bag issues even though there was plenty employees around. After an incredibly long line, the gate agent was very rude. He barely acknowledged me, wouldn't look at me and just shoved my new ticket at me and said next. I tried to talk to another while waiting an extra 4hrs for my next flight and all she did was shove a business card with numbers and said if I had a problem to call one of those numbers and then rolled her eyes and started talking to her friends again. I saw another couple from my flight being passed around and getting rude treatment as well. Another I talked to said they will never fly Air Canada again. I know it wasn't their fault our flight was late but a little compassion and good customer service goes a long way. I had to spend $15 on dinner that I wouldn't if I had made my flight but they gave another couple from my flight $10 vouchers for food. So inconsistent! I also paid $100 extra on my ticket to sit closer to the front of the plane since I knew I had a short layover (which didn't make a difference) but they just gave the same seat to the girl next to me for the same reason. When I asked for a refund on the seat cost they just blew me off. To sum it up, the flight crew was great and very friendly but all the ground employees were awful and really need to improve on their customer service skills."
Pros: "considering all the delays, both in delay in leaving Amsterdam and holding pattern due to thunderstorms in Toronto all went well in a very long day."
Pros: "put us up in decent hotels gave food vouchers the crew didn't do anything to make it horrible Large selection of movies/tv on board comfiest seats out of all the major airlines I've flown"
Cons: "The flight kept getting delayed bc of mechanical problems, and then eventually cancelled. They rebooked everyone on new flights, but it took an extra stop in Toronto before getting us to Montreal. Once it was rebooked for the morning, it took off a little late. Plus the pretzels they gave us were stale. This was the first of two flights I took this trip that had mechanical issues, so they obviously need to fix their planes better or get new ones, because two Air Canada flights in one day that have mechanical problems leaves me worried that the planes aren't in optimal condition. It took me over 24 hours to get from Tucson, AZ to Montreal, Canada when normal travel takes less than 8 hours including layovers."
Pros: "That at least, the plane eventually did take off and landed safely."
Cons: "Fly time each way from NY to Toronto is approx an hour but they added an extra hour of a delay going and and an hour and a half delay further on the flight back home."
Pros: "Service was kind."
Cons: "We sat on the plane for over an hour before take-off and were therefore late arriving in Toronto. Economy seats were cramped, as expected, and there were children screaming most of the flight. Food was pretty awful."
Pros: "Great airline for food and service."
Cons: "For couples traveling in business Air Canada's seating is designed to de-couple by placing barriers between seats . They need to try Emerites to check out how a pod should work Entertainment is limited"
Pros: "Onboard attendants were pleasant"
Cons: "No apology for lateness, flight boarded late, took off 40 min late, arrived 35 minutes late but we sat at gate waiting for someone to open it ?!, then another 15 min before bags started to unload Ridiculous but indicative of airlines You are not their valued guest or even their customer, you are a problem that needs to be solved and are consequently met with preloaded annoyance and a readiness to dismiss, placate at the best of times but definitely not please, impress, sympathize or satisfy. There is no evidence that it's even in their lexicon- not a part of their recruitment or selection process or training, ever! They're main focus and only positivity is saved for themselves. There may be a long line of concerned and anxious travelers but their priority is getting coffees for the battle ahead! They break their focused indifference only for each other and enthusiastically leave their post to satisfy each other's needs and attention. This has got to change! Why do we put up with such awful service for which we are the paying customer? Why are we, their customers, not valued? This airline makes record profits, provides less, charges for everything and increasingly delivers bad service, sometimes offensively bad! It doesn't cost more to hire a customer centric pleasant person, or incorporate guest experience into training or at the very least be friendly and smile! What if an airline just did that?! They'd differentiate themselves and develop a positive customer centered culture. Don't we deserve that, at the very least?!"
Cons: "They lost our luggage not only on the way to our destination but also on the way home both times in Toronto"
Pros: "It was okay, but I feel no one really cares anymore it is just a Job....... on my flight from Canada to Florida on Feb 8 th it was a horrible experience. We were almost 4 hours late due to no crew or pilots. This is my last time flying with Air Canada. Way to much stress for people who have so much stress in there everyday lives. This should be a no stress way to fly. Just sayin"
Pros: "Great crew and helpers on the ground too! Loved the entertainment too! :)"
Cons: "We were very unhappy that the flight was delayed by 35 minutes in Munich causing us to miss our connecting flight by 15 minutes… We only had an hour to get through customs and get to our next flight that should've been accounted for by kayak"
Pros: "Nothing"
Cons: "Airline oversold seats for my son's flight -- even though I bought my ticket back in April for a flight in November. This is absolutely ridiculous."
Pros: "Great crew and on schedule."
Cons: "One of the better flights I have taken no complaints."
Pros: "On time"
Cons: "Uncomfortable seats"
Cons: "An international flight, yet no food, and had to purchase beverages and ear buds."
Pros: "It's on time"
Cons: "."
Cons: "The lavatory sink was clogged. The audio to movies was inaudible, as though the picture was streaming and the audio was lost. The crew offered little assistance to a clearly frail elderly passenger who had a very difficult time rising from her seat and using the lavatory."
Pros: "Video monitor did not work on ATL YYZ leg"
Cons: "horrible"
Pros: "Service on the flight is always good and the transfer in Toronto was seamless."
Cons: "The departure area in Boston is dreadful. no room and no amenities. Straight out of the 60's."
Cons: "Flight delayed 2 1/2 hours, plane A/C not working. Waited for another plane. They tried to fix the first plane but they just delayed getting another plane."
Pros: "The staff were friendly even though the flight was completely full"
Cons: "flight was booked as Lufthansa, but Lufthansa would not allow seat selection and air Canada would not recognize Lufthansa booking code, so we were stuck in middle seats for 8 hr & 5 hr flights on third section we in in very back of plane even though there were better seats available"
Pros: "The flight was on time"
Cons: "This was an overnight flight and we had our seats changed to the back row without being told. The seats would not recline and when the seats in front of us reclined for the entire flight, the screen and chair were about a foot from our faces. This was hands down the worst flight I have ever had. The flight crew Wulf not move us as the flight was full, and despite there being more than half of the first class seats available, they would not let us sit there. I will likely not fly air canada again given this experience."
Pros: "I liked how you had movies to watch although they were outdated. The bathrooms were okay."
Cons: "You have to download an entertainment app and if no one tells you to then you are screwed. The food was awful, like baby food for adults. The chairs need to be able to move back more. The flight delays are just wrong."
Pros: "The food was really good. I was kind of shocked but each meal or snack I had was delicious and I especially liked that I could pre order special food according to my diet. The staff was friendly and the entertainment was good."
Cons: "the music channels were lame. I was bummed we did not have wifi in the plane and so I couldn't listen to good music the whole flight"
Cons: "Flight got cancelled then accommodations were extremely unorganized."
Pros: "Seat, pillow and blanket were clean. Flight arrived on time, luggage was intact and there were no issues boarding or de-boarding."
Cons: "Booked 4 months in advance - flew solo. Only window seat left was at the very back, near where the crew prepared everything. The entire flight was spent listening to them prepare meals, discuss their trip itinerary, shifts and how Air Canada treats them, as employees, so poorly. The crew were very short with most passengers and it seemed over staffed."
Cons: "Air Canada lost my luggage, customer service was very vague and unhelpful, did not get my bag back for almost a week."
Cons: "The food was the worst. Did not feel it was even edible. For an 11 hour international flight there were zero amenities. If you wanted to watch a movie, you had to pay $10 per person for an iPad. You could not even use your own & link to their wifi unless you are in their earned points program."
Pros: "People were nice wHen airline made them available to us. But business lounge, special services, and other services were not available in Toronto when we wanted them."
Cons: "Connecting flight was repeatedly delayed. Then finally cancelled because no crew was provided by the airline. Since this was only announced so late - after midnight - hotel rooms were no longer available we had to try to sleep on the floor in the departure hall. Maybe ok for 20 year old travelers. Not for 75 year olds like me who paid business class fare so as to hopefully avoid some of the rigors of travel. I managed to catch up on some sleep the next day in the business lounge while eating for my rescheduled connection. Still it has taken an additional period to physically recover from this experience."
Cons: "Ran out of salmon for meal"
Pros: "In-flight entertainment and service was great. The Toronto airport waiting area was also good."
Cons: "The luggage drop line was terrible. Only few stations were open and they worked incredibly slow. At the Toronto airport, we were made to fill up customs forms even though we were set for international transfers. None of the questions on the form made any sense since we were not entering Canada but rather leaving for other international destinations. Because of this formality, we had to pass another line which took another 30 minutes. Furthermore, they denied me at the counter because my original check in crew was unable to print my second boarding pass for some technical reason. But, there was noone at the customer service desk to print a boarding pass for me. I had to wait another twenty minutes just for this! All of this happened in a "neverland" section of the airport that didn't even have any restrooms! This could really turn into a nightmare scenario."
Pros: "Friendly and professional staff"
Cons: "Entertainment system is crappy and looks like it's from the 1990's. It needs a serious overhaul. I reserved windows seats and showed up to check and had been placed in the middle."
Pros: "boarding was quick, organized."
Cons: "my in-seat personal tv was broken. If there hadn't been other empty seats, I would have had to sit with no IFE the whole flight."
Pros: "The crew was friendly and multi-lingual. The food was fine and beverages were frequently offered. I live in Michigan, but flights from Windsor (via Toronto) to Europe are much less expensive, so well worth the drive over the border."
Cons: "This airline only allows for one free checked bag when flying internationally. The checked bag size is stringent (but at least travelers are notified about that several times when booking and paying on line. The movie options are limited, but still enough variety to find something to watch."
Pros: "For the most part all crews were courteous and friendly. Early boarding for a disabled person traveling with our family was problematic on each leg of the trip."
Cons: "Not being informed of the reasons for the delay of almost four hours in the Toronto to Amsterdam leg was a major disappointment. Legroom on both transatlantic legs was a problem as well."
Pros: "Never got on this flight. We were never given an email to self check in, and we're unable to board 45 mins before at the gate coming frim anotthe flight. They overbooked this flight & sold our tickets, and then told us we couldn't get on flight. Now we are out $2500 buying new tix!"
Cons: "All the above. A simple check in email would have averted this problem. All the other airlines do this. We were under the presumption that we had to check in at airport when we didn't get check-in notice. Furthermore, they sold our tickets, so we're down $2500 and they doubled their profit. It would be hard for me to say I will use Air Canada or kayak in the future."
Pros: "Just another 4 hour delay featuring United. By the time we took off the storm in Toronto had started and it completely ruined my plans."
Cons: "Be on time"
Pros: "Crew worked hard under difficult circumstances but flight was not well equipped"
Cons: "First we boarded and then had to deviate and move to a different delayed flight. No head sets, tv did not work , seat was very uncomfortable."
Pros: "The flight was on time!"
Cons: "Boarding and deplaning always takes a long time."
Pros: "Not too late. Older 767-400 planes are not comfortable but are reliable."
Cons: "Amsterdam airport Schiphol is among the very worst in Europe. I will never fly thru Amsterdam again. Truly miserable experience despite being a Business class traveler. The United crew was mediocre at best. Food was not good. Disappointing."
Cons: "Roomier Seats more isle space and comfortable seating. Better head sets"
Pros: "The customer service wait is extremely long especially when u get hung up on and start all over . But one man was very helpful in changing to accommodate me next day"
Pros: "Seats were better than usual. On time."
Cons: "Jammed full, not enough overhead bin storage. Too many people allowed to bring on WAY too much as carry-on. Badly managed. Wasn't Lufthansa, was a code share on a United flight. Wish it was Lufthansa, which is what the ticket originally was supposed to be. Bait and switch!"
Pros: "Very well-run flight. Crew was on top of everything. Very cheery."
Cons: "The flight leaving Houston was delayed by over an hour due to some problems finding another captain for the flight thus extending the layover time by at least four hours. As a result I didn't get back to Toronto until around 12:30 in the morning. Otherwise everything else was fine."
Cons: "Boarding could have been better. If you have 5 groups you should have 5 lines — not 2. Also the terminal in Holland was extraordinarily cold."
Pros: "The crew was amazing and very helpful and kind. The flight was delayed but the crew was positive and boarding was very fast and efficient."
Cons: "The morning snack had egg and I am allergic to egg so I could not eat it. There was no non-dairy creamer for my coffee."
Pros: "The crew was great, the seat was very comfortable. The flight was quick and seamless."
Cons: "Seats are uncomfortable and absolutely no shoulder room when squashed in the middle seat"
Cons: "US Gov shutdown a pain to get thru customs and security. cabin crew on flight to YYZ was terrible."
Pros: "Was good and all went well."
Pros: "The thought of getting out.Bad day for United Airlines."
Pros: "I like the entertainment screen"
Cons: "The mini pretzel.,,"
Pros: "Entertainment screens were a nice addition and had plenty of options including movies and solitaire."
Cons: "I was near the back of the plane and they ran out of most food options by the time the flight attendants reached me. The plane appeared to be newly upgraded. The design of the bathrooms, however, was problematic. The sink water faucets splashed water outside the sink and by the end of the flight there were huge puddles of water on the floor. It was also difficult for the flight attendants to navigate their beverage and meal carts around the people waiting in line for the bathrooms."
Pros: "The availability of media to watch on the long overseas flight was helpful to avoid boredom."
Cons: "Flight attendants passed out headsets to hear the media, my set was missing one of the foam ear pads. When I called it to the attention of a flight attendant, she took my set and did not return with one, causing me to search out my telephone headset."
Pros: "Having an aisle seat."
Cons: "Being bussed a long way out to the airplane made us depart late. Very inefficient handling by the staff. They should have started earlier. This has never happened to me before on United. What has happened?"
Cons: "Meals served was not so good"
Cons: "Everything was fine"
Cons: "I was unable to go on the flight because of the extraordinarily high cost of changing a last name from a maiden name to a married name. I was so disappointed by the service."
Pros: "Good leg room."
Cons: "Food"
Pros: "Everything was great and i hate flying"
Pros: "Next day flight was very good and the crew was professional and apologetic for the delay"
Cons: "The long delay of 20 hrs, which was poorly announced, only 4-5 hours in advance and innacurate: initially announced as 10 hours delay, then re-announced with another departure time, this time 20 hours delay. The staff at United did a poor job in trying to find other flight to Washington."
Pros: "Pilot candor"
Cons: "In flight service"
Pros: "Attendants were friendly"
Cons: "They could not find our flight in their system which was very nerve wracking."
Pros: "For the movies that are only viewable try the united app. They have very few licenses for viewing so if you don't grab a movie once you begin you will get an error messsge all tru the 8 hour flight. The air steward just said it is what it is and that I wasn't paying for it anyway . That the little screen in front of the seat from 1988 was enough .."
Cons: "For the movies that are only viewable try the united app. They have very few licenses for viewing so if you don't grab a movie once you begin you will get an error messsge all tru the 8 hour flight. The air steward just said it is what it is and that I wasn't paying for it anyway . That the little screen in front of the seat from 1988 was enough .."
Cons: "Plane sat on rinway in Newark. For 4 hours before takeoff with no explanation provided. I miissed my connection to Dubrovnik. I was flown from munich to frankfurt and then to zagreb. I was put up in a very low class hotel. I aarived in dubrovnik at noon the following day. This caused me great anxiety and aggravation and a losd of a full day of vacation."
Cons: "."
Cons: "Air temperature was too warm which caused nausea."
Cons: "I think Kayak wasn't clear that Lufhansa and United are partners....all that Kayak put on my ticket was United. When I went to JFK I could not find United international and the airport info people said it's Lufhatnasa and then when I went to Schipol airport and went to Lufhtansa they said there is a United international check in. Kayak cost me a lot of walking and delays because they were not clear on what airline out of which airport."
Pros: "Nice crew"
Cons: "Smallest in-seat TV I've had in 10 years. Audio for movies was blurred between 2 different movies on different channels, making it impossible to watch a movie on this long haul flight."
Cons: "Very long walk from aircraft to immigration"
Cons: "Flight was delayed for 2 hours"
Pros: "Had own entertainment did not use however like the app availability. Considering all of the weather delays I am very impressed and happy with service."
Cons: "Unfortunately there were no hot beverages, but cold were served."
Pros: "Snacks"
Pros: "Amazing plane with great features! Incredible staff!"
Cons: "Bathrooms should be bigger"
Pros: "Crew were all friendly and trip went very smooth in the air. Havent flown for years so computer checkins were a bit overwhelming at first but staff again very helpful. thanks for a great experience Mildred Johnson"
Pros: "Flight was on time"
Cons: "Check in was terrible"
Pros: "Crew and staff were very friendly, helpful and wonderful experience with them. I appreciate the flight leaving and arriving close to scheduled time."
Cons: "No USB charge connectors/power outlets (integral these days on a long international flight). The quality of in seat tv screen is mediocre - best to watch on your own device (but then you need the USB connection that is missing on this flight). The wifi kept on dropping in the plane (both ways). The food is not as good as served on other airlines and they ran out of dishes both ways and we did not have choices and had to eat what was available (which was not good either). Should indicate on seat selection when making purchase if there will be items below seat such as metal boxes that will limit legroom more than for other seats. I was placed at such a seat both ways, and had no legroom for over 8 hrs each way. :/"
Pros: "Initially, the price"
Cons: "Had to change outbound flight which Lufthansa said I could not do through them and instead had to do via the travel agency. The agency contradicted that, saying that the airline could have done it. The agency took 24 hours to change my flight after me calling them every 2 hours. Ultimately I was rebooted for 2 days later with various bits of inconsistent info along the way. What a circus that was. Worst part was the departure time of the return flight. Lufthansa and United (codeshared) showed 10am as the time on some screens but 11am on another. I still never understood the actual schedule."
Pros: "I like the crew. They were very friendly and great."
Cons: "The entertainment was terrible. On the way to Amsterdam, it was an old TV that had a few channels that looped the same thing over and over again. On the way back to Washington, DC, the TV didn't work."
Pros: "Eventually they moved us through realizing they were going to have an empty plane if they didn't"
Cons: "Terrible check in. Thought I reserved a seat on Lufthansa only to find out that United changed it."
Pros: "The first leg of this flight was excellent. Good crew, excellent service, great entertainment centers, comfortable seating, enough room in aisle to allow movement. The second leg of our journey ( From D.C. to Seattle) was another story."
Pros: "the United app that let me watch movies from my own device. The flight attendant gave me an extra blanket."
Cons: "the plane was very old and didn't have the entertainment options that newer planes have. The screen was so small and nearly impossible to see when the person in front of me reclined. The toilets weren't very clean. The food was very mediocre. I have a dairy intolerance, and both options contained dairy products. There was no lactose free or diabetic special meal option. There was an hour and a half delay to repair something on the plane when we made an emergency medical landing in Boston. I didn't mind the landing; I minded the excessive delay and wonder what would have happened if we didn't stop in Boston? What would have happened to the plan?"
Pros: "Price!"
Pros: "Crew was friendly, boarding was efficient"
Cons: "Cabin and seats were dirty, crumbs all over seat. Overhead bin doors kept popping open during flight. Landibg was bumpy, overhead bins opened and luggage fell out, piece of paneling/molding fell off and landed on me. Flight crew just picked it up and stuck it back on. Plane looks like it needs to be retired."
Pros: "Everything was smooth including the flight itself. Would definitely fly with United again."
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1 stopIcelandair
11h 00mAMS-YYZ
C$ 738
2/7Sun
1 stopAir Transat
30h 34mAMS-YTZ
C$ 916
28/7Fri
1 stopAir Transat
12h 04mAMS-YTZ
C$ 945
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Flights to Toronto
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