Daily cleaning, installation of cabin HEPA filters on flights from New York LaGuardia to Ottawa
|June||Best time to beat the crowds (50% less expensive on average)|
|December||Most popular time to fly (36% more expensive on average)|
Average price round-trip
|C$ 361||(avg. price over the last 2 weeks)|
Good deal round-trip
|C$ 321||or less|
Good deal one-way
|C$ 223||or less|
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 3h 18m.
In the past 3 days, the cheapest one-way tickets were found on Air Canada (C$ 182) and Multiple Airlines (C$ 269), and the lowest round-trip tickets have been found on Delta (C$ 361) and Air Canada (C$ 395).
For New York LaGuardia Airport to Ottawa, Tuesday is the cheapest day to fly on average and Friday is the most expensive. Flying from Ottawa back to New York LaGuardia Airport, the best deals are generally found on Monday, with Friday being the most expensive.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from New York LaGuardia Airport to Ottawa.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Ottawa from New York LaGuardia Airport is likely to change within 7 days, so travellers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Ottawa with an airline and back to New York LaGuardia Airport with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Ottawa from New York LaGuardia Airport up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Great help from gate agent when a delay in connecting flight would have missed the last flight. Agent put a great new agent it together better than the original."
Cons: "Delta is the best"
Pros: "Clean plan and efficient boarding procedure."
Cons: "Horrible delay. Took off almost two hours post originally scheduled time."
Pros: "Flight was on time, flight crew was kind and helpful, pilot was smooth and kept us informed of the flight status."
Pros: "Could not use the bathroom"
Pros: "great service and a quick flight"
Pros: "Plane is great. Comfortable."
Cons: "The staff at the gate at LGA were not too friendly."
Pros: "The staff was was very accommodating to myself and my 19 month old daughter"
Pros: "Clean & new plane, some of the stewards were fine, good pilot"
Cons: "head of the stewards was nasty with everybody, not polite and passive aggressive. Very poor food selection, even if you paid for it."
Pros: "I got to destination. Baggage claim was quick."
Cons: "Flight was delayed due to waiting for a tardy flight attendant. Landing felt a little hard. No announcement about baggage carousel prior to disembarking."
Cons: "I could not check in on the kiosk and I had to go to two agents before they could find my reservation. The lines were extremely long and the customer service was poor."
Cons: "It was delayed by 4 hours"
Pros: "Delta has always be a step above the rest. Traveling with my children is not a problem and frowned upon with Delta. I rarely choose competitive airlines and will continue to use Delta as much as possible."
Cons: "sitting on the runway for over 3 hours without any water, snacks, or even video entertainment screens or outlets to charge phones"
Pros: "Everything especially the snacks and in flight entertainment."
Cons: "Super delayed. Sat on runway for 2.5 hours"
Pros: "Departing on time and clean"
Cons: "There was no screens, all the other airlines have screens, but that wasn't my problem and I got coloring book and crayons for me daughter, so she can play with them, but my issue was that when they gave snack to everyone and I didn't get anything and then I told the other flight attendant that I didn't get my snack and still she didn't get it, she said she was going to get it and didn't come back :(( I was really disappointed with that, they r old and forget things, so our line 19 nobody got anything .. i like delta was I wasn't happy this time with it"
Cons: "Due to weather patterns, we sat on the runway for 3 hours waiting to take off. There was approx. 50+ planes ahead of us. I know this because I was sitting next to an off-duty pilot on his way home. About 2 hours in, there was 30 planes left to take off, and then us. They air traffic control people were only letting off one plane per minute which is what was holding us. THEN after the 3 hours on the runway, our crew timed out and the brought us back to gate saying we were not taking off. At the gate, they informed us the flight was not 'cancelled' but 'delayed' to the following morning. I/m not sure how a 16 hour difference is considered 'delayed', but I digress. All Delta reps had NO idea the time of the new flight the following morning and told us all to just 'keep checking the app'. Now, fortunately for me I live in Brooklyn and could just go home. But what about everyone who was at LGA as a layover? I heard from multiple passengers they had to spend the night in a hotel, that Delta did not pay for. We finally got notice the new flight was scheduled for 9:30AM, which they AGAIN delayed until 11:30AM. Many people did not get the second change, and were already at LGA for the 9:30AM flight. To say Delta's handling of this was poor is an understatement. We knew when we got on that plane the crew was going to time out. Again, I was sitting next to an off-duty pilot who told me to 'get comfy, we're gonna be here awhile' the minute I sat down. Delta should have given us a fresh crew, or had a backup one prepared. I understand the weather is out of there control, and I understand you can't have a tired crew piloting an airplane, but there are other ways to have us take off remotely on schedule."
Pros: "For a short-haul flight on a small CRJ, it was the most pleasing and comfortable flight. No delays and everyone was pleasant from ground staff to flight crew."
Pros: "Wheeler chair service is available"
Cons: "Gate changed in the last minute and non-English speaking wheeler chair customer (my 89 years old mother) was left at the old gate by their wheeler chair services and no agent at the gate knew about her. Both round trip flights! This is totally NOT acceptable. She could have been lost and with no ability to help herself and miss the flights. It was lucky that she found Chinese speaking customers to help her."
Cons: "Delta doesn't manage their flight schedules and personnel with backup or standby crew in order to assist whenever there are delays across domestic flights. The plane was late to arrive at the gate and we were also told that while the pilot was ready to take off, we couldn't leave because we were waiting for a flight attendant to land from Pittsburgh (we were in La Guardia airport in NYC). delta would rather I convenience the flyer instead of hiring more personnel or figuring out standby or backup plans for delayed flights."
Pros: "Flight attendant had nice attitude."
Cons: "I asked for an aisle seat to provide relief to my right leg. I was given an aisle on my left. This was compounded by sitting next to a man so large that part of my space was taken, and this was Delta Comfort. Had I been given the requested seat, I would not have the sore neck and back I now have from leaning for 2 hours."
Pros: "Comfortable aircraft with tv in the seats"
Cons: "Huge delay on my flight and most other flights from LaGuardia that day, lack of information on reasons for the delays ."
Pros: "The gate agents and flight attendants were nice."
Cons: "We were not able to choose our seats until we got to the airport. Which was a waste of time since we did online check in but still needed to go to the self check for seat assignment. Then by that time it was too late to try to get a seat with my wife who is very afraid to fly. Overall not a good experience"
Cons: "Because we were diverted to JFK for "Weather" even though LaGuardia is only 9.6 miles away, and it was 11:30pm by the time we landed. The only flight to Manchester was the next night and would have gotten us to Manchester by 6pm. I had to rent a car at midnight and drive the four hours to be able to attend the reunion I was flying up for."
Pros: "delays for a long time to get to the gate than delays for more than 2 hours for a crew to come in..."
Pros: "New Plane - super roomy great selections of movies to watch for free on the TV!"
Cons: "We we missed our connection they wouldn't help us at all."
Cons: "long wait and delayed flight"
Pros: "Nothing in particular"
Cons: "So I originally had the free seat 11A. The app offered me what looked like a bulkhead from the seat map on the app at seat 10A for additional $19. I feel for it. No bulkhead, no extra room, nothing, waste of $19"
Pros: "Flight and service were fine. Because there was a long delay, the ticket agents supplied free sandwiches, drinks, salads, and coloring books and tried to engage the waiting passengers with games. I won a $50 Delta gift certificate! The captain had good communication with the passengers to keep us informed."
Cons: "Flight was delayed 4 1/2 hours because no crew was available."
Pros: "Pleasant staff on board, great pilot for getting us through some horrific turbulence."
Cons: "Delayed 2 hours. Worst turbulence of my life. Long time flyer but never experienced anything like that."
Pros: "Turbulence didn't allow the beverage cart to serve passengers"
Cons: "Our flight was originally scheduled for departure at 7:45 PM. We got an alert stating that the flight was going to be delayed but we were already almost to the airport when I received the first message on my smartphone. We received three additional alerts making our total wait time at the airport 5½ hours before we could approach the gate and board the aircraft. Seating in immediate gate area was not comfortable. Boarding was chaotic at best with very little control and guidance provided by Delta staff. The audio over the PA system was difficult to decipher much of the time. The only other available boarding status information was presented on the screens stationed near the gate and indicated PREMIUM the entire time during our boarding process and was never updated. We literally had to scramble through the crowd to get to the gate desk and get our boarding passes validated so we could board our flight with our group of passengers. Our seating on board the aircraft was thankfully good which is why I rated Comfort as Okay. We were saddled with one more delay after the flight left the gate and taxied briefly down the runway and then sat there for almost an hour. My suggestions to improve customer satisfaction based on my experience would include the following 1. Provide extended alerts for passengers travelling especially if the anticipated delay is known to the airline more than 2 hours before scheduled flight time. 2. Improve seating in the waiting areas near all Delta gates. 3. Re-orient all staff in proper boarding process and utilizing all available resources properly to provide clear and intelligible (not speeding) overhead audio messaging and current boarding status prompts on displays. 4. Maintain or replace audio equipment if necessary to help improve quality of audio messaging in all boarding areas."
Pros: "Smooth flight and always a plus to see a beautiful smile throughout the trip from our Flight Attendant Stefany!"
Pros: "Seats were reasonably comfortable."
Cons: "Boarding process was ok (they bused us over to the plane and then had us walking out halfway to the plane's stairs before frantically sending us back on the bus because the plane wasn't cleaned yet). Not a big deal but we were traveling with a 10 month old so miscommunications like that cause a larger inconvenience than usual. The real downer on the flight was when we needed hot water quickly to warm our infant's bottle. The stewardess had begun beverage service and was about 8 rows away from us. My wife hit the call button, expecting the stewardness to come over somewhat quickly. Instead, she just continued beverage service and got to us about 15 mins later. By that point it was too late and the baby was wailing from hunger. When we asked why, knowing that we had a small child, the stewardness didn't just push the cart forward and attend to us more quickly, she said she didn't want to do that. No apology, not even a sense of remorse. At the end of the day, a customer's experience will always be tainted by poor service and that is what we received on our flight."
Pros: "One male attendant from the first class cabin - super sweet and attentive to our needs even tho we're not seating in the premium cabin"
Cons: "Junior attendants in economy comfort seat - so lazy and whiny!"
Pros: "Got on earlier flight as standby."
Pros: "Was a nice flay , thanks"
Pros: "Even though we couldn't reserve our seats we where able to call and change our seats to be together. (Mom dad and 2 toddlers)"
Cons: "Out of all the airlines I have flown, this was quite disorganized in my opinion. The fact that I was not able to select a seat, nor did I have one assigned to me until prior to an hour before boarding, gave me a bit of anxiety. I don't think it's fair to take away this option to those that get the "cheap, standard" tickets."
Pros: "Plane left 2 hours late."
Pros: "From curbside check-in to landing the plane, overall excellent service ! Very pleased to find out they offered a shuttle from checkin to the gate. I am having knee surgery soon and the walk from security to gate 34 LaGuardia would have put me over the top with pain! It was a very nice gentleman that gave me a ride to the gate and even stopped to let me use the bathroom. Thumbs up *****"
Cons: "The fact that I was charged $150 to check a small cosmetics bag is no loose change ! I would have carried it on but my hand is in a brace and I has to have extensive surgery. Then yoy get to the gate, and they repeatedly asked for volunteers to check their bags for free. I think this is a very unfair policy and try to explain it to the curbside attendant. I literally cannot carry more than five pounds in my left hand until I get bone replacement surgery. I'm also having knee surgery soon and this small additional weight would be caused me excruciating pain ! They didn't care and still charged me $150 for a bag thats no bigger than 12 inches and weighs less than ten pounds. Thats the way you treat your first class passengers? One other quick note: the sausage and egg sandwich? that was served for breakfast was absolutely horrible! Thumbs down !"
Pros: "Orderly boarding process."
Cons: "Overweight people being seated int he middle seat and sticking their elbows over both arm rests while comfortably sleeping."
Pros: "Crew remained positive and apologetic for the long delay."
Cons: "Lack of notice that there was no Pilot, maybe let people know so we can be less stressed about leaving as well as arriving on time when others depend on you to."
Pros: "The flight attendants made the safety briefing extremely lively and personal, a wonderful break from the normal tedious process. The rest of the flight was quiet, uneventful, and pleasant in part due to their good nature. I cannot have gluten or soy, and I was brought a complimentary bag of potato chips that were gluten free - the one and only time this has happened! I hope to fly with this crew again someday."
Cons: "Because of Boeing disaster did not go to Halifax but were sent by Westjet to TO and then on with Air France. Boarding areas in TO are a long way away (lot of walking) and customs in TO is frustrating and takes a long time."
Pros: "Pleasant staff"
Cons: "People get shocked from the rush of air soon after they board and close their air knobs overhead. The cabin was filled with lots of new bodies that had different ordour and perfume that it was good to have a strong ventilation but due to the strong air flow... Perhaps tell ppl to keep it open."
Pros: "The pilot got us to Toronto."
Cons: "Everything. Contrary to most of my experiences with WestJet over the past nineteen years, this was the worst, overall, trip I have ever had with them, from delays, to missing my connecting flight, to gross incompetence with the staff, to a failure to even empathize with our situation (with a baby!)."
Cons: "due to weather a pile of flights were cancelled, we had to call West Jet and get re-routed"
Pros: "The food was good and the crew were friendly."
Cons: "We could have used more legroom between the seats."
Pros: "The crew were nice."
Cons: "The flight was very delayed due to weather, which is fine. However, more information would have been really nice."
Pros: "Great crew, very accommodating for a small and short flight"
Pros: "The flight crew were nice and efficient and the aircraft was clean. The food selection was not bad: more vegetarian options would be nice. The flight itself was smooth and I felt safe."
Cons: "Our flight from New York to Toronto was 45 minutes late. It was due in part to unbelievably poor organization: we couldn’t hear the person telling us which section was boarding, there was no clear line up and only one person slowly checking our boarding passes. Almost late for connecting flight."
Cons: "Flight was delayed two hours and not handled well by the airport staff. Boarding was a mess and disorganized. We were not kept informed of the reasons for delay."
Cons: "Total rip off. I won't be flying West Jet again if it can be avoided"
Pros: "Staff was lazy"
Cons: "Horrible check in Rude Not sure if I’ll fly WestJet Luggage was wet when it arrived Luggage took forever to come to terminal"
Pros: "Flight was smooth and landed 17 minutes earlier. Bags arrived before I was in front of baggage area."
Pros: "Friendly crew"
Cons: "That westjet q400 is an awful aircraft with terrible slimline seats"
Pros: "Easy to change flight same day to one flight earlier."
Cons: "Forced me to check in my (undersized) duffel bag carry on. Then forgot To load the bag onto the plane. WestJet cited a questionable and unlikely reason, that the bag was not loaded due to baggage to passenger weight ratio for safety reasons, even though flight was far from full with multiple empty rows. Plus there was a grand total of only approximately 12 pieces of baggage at the carousel. Also the plane’s auxiliary power generator was broken, which meant no a/c while on the tarmac before and after takeoff. Cabin was warm though not intolerable, however led to delays at both origin and destination airport due to having to wait for an external power supply truck. No in flight service due to supposed turbulence. Which would have been fine, except there really wasn’t much turbulence. Didn’t affect me, but my neighbor’s entertainment system was broken. However, these multiple issues and the broken power generator makes me wonder about what other maintenance issues have been overlooked or not addressed. Most of all I was offended by the clear lack of honesty about my baggage. If there really was a weight limit safety issue despite the plane being far from maximum capacity, then there are much bigger issues with the plane that makes me never want to fly WestJet again. But don’t insult your passengers by lying to cover up your carelessness. My baggage arrived on the following (my original) flight, but that which was delayed by nearly two hours. I’ve flown on United, Delta, Southwest, JetBlue, WowAir, AA, Alaskan, Virgin, American Airlines, United Airways, China Air, EVA, and Air Canada. So far, WestJet has been by far my worst experience."
Cons: "I miss the wedding party I was the bridesmaid"
Pros: "Service on plane. Attendants were delightful."
Cons: "Sat on the runway and it smelled of exhaust, which made me nauseous."
Pros: "Crew and staff are pleasant."
Cons: "There was a typo in my reservation (either a WJ problem or a Kayak problem). As a result I couldn't do an online checkin and ended up getting a middle seat at the airport."
Pros: "Liked that personnel are diverse and inclusive."
Cons: "Personnel at West Jet counter did not communicate clearly and loud enough for passengers to hear compare to other persons from other airlines like Delta wherein person spoke clearly. Suggest further training on communication skills."
Pros: "The staff are friendly and efficient"
Cons: "The plane is cramped and a noisey propeller model."
Pros: "The friendliness, the options through the app with movies etc"
Cons: "Need more leg room on board"
Pros: "The cabin crew were outstanding on WS709 today. This is my fourth trip with Westjet, and today stood above. Diane was beyond efficient and pleasant while maintaining a smile and grace, while a number of unattended children were onboard. My seat was changed, and that's fine - mostly because of the manner in which the crew at Pearson handled it. Then, I couldn't resist giving up my re-assigned (centre) seat so that two sisters could sit together. The two folk in my row were lovely, they talked more than I did, but when I joined in, it was a genuinely pleasant conversation. Three strangers, meeting per chance. The woman next to me had given her seat up for a family to sit together, so it really was a chance encounter! Diane needs to be promoted!"
Cons: "While things happen, I wonder why when I was readied a seat, it was missed that two children, sisters, were sitting in separate rows? Should they have automatically been assigned two seats together - they were unaccompanied. As happens, an 'aunt-like' woman was seated next to them, and again, Diane was an another in-charge auntie!"
Cons: "- The unprofessional way the staff "sorted us out". Especially the lady at check-in. Our flight was from NY to Toronto and then connecting after a nine-hour layover from Toronto to London. On all flights, we got the seats in the middle of the aircraft allocated, which is challenging when you are on crutches. - The second flight to London was in a terribly old machine where the overhead compartments were not well equipped to accommodate my crutches. The only way they fitted was at the very back underneath all the luggage. So when I asked the flight staff to help me get my crutch to go to the toilet, as I could not get it myself, he asked: "do you really have to use it?". I considered that very rude! - The selling of the entertainment systems took forever, which meant that the food sale was very late. Almost 4 hours into the flight on an overnight flight is really late! Especially when people would prefer to sleep. Due to my medication, I had to wait for food, but it took forever. All in all, not the best experience"
Pros: "Always friendly"
Cons: "No complimentary drink all of a sudden"
Pros: "I received adequate notification for check in and updates"
Cons: "There was a slight delay though we managed to arrive on time"
Cons: "Toronto connection takes forever!!"
Pros: "Friendliness of customer service (phone), gate attendant and flight crew. I travelled with a pet and their organization is seamless! Well done... again!"
Cons: "Everything was great"
Pros: "The fly is in time"
Cons: "A bit of disorganization in the row where they reviewed documentation and the suitcases of three machines to print passages only served 1"
Pros: "Hilarious crew member. Great Canadian jokes"
Pros: "The crew were very helpful but no refreshments because of turbulence. Flight was low so very interesting to be below clouds and just above. Good notice of flight delay in time to stay home for two hours.... thanks!!"
Cons: "The flight was two hours late leaving.m Arrival in Toronto was so far from exit and thru customs was very slow... new machines."
Cons: "Our flight was delayed. However it was not really within their control."
Pros: "Always on time and arrived early"
Cons: "Better snacks like porter"
Cons: "The bag of treat I got with my coffee don't remember what it was but it had no taste. I tasted it and discarded the rest."
Pros: "Crew was good, the flight landed 30mins early - however the airport wasn't ready for us to be so early."
Cons: "I sat in coach and always feel like a sardine stuffed into my seat."
Cons: "No entertain system"
Pros: "The flight was delayed over 2 hours."
Cons: "They gave a voucher for food for 15 dollars."
Pros: "The hostesses did their best to entertain us."
Cons: "Flight fro LGA ny cancelled later flight delayed so into Toronto 1 am. Booked me in to holiday inn, no meal vouchers and the on going flight not till 8 pm ! Had to pay extra 50$ to stay til .6pm . Very poor customer service!!! Still not in London yet!!"
Pros: "Friendly Staff , quick boarding, flight ON TIME"
Cons: "Same comment as the previous flight ref movies. I wont take Westjet again on a long flight without movie screens. Not all old people have Iphones or laptop computers. Mike C."
Pros: "Fast boarding"
Cons: "Flight attendant was a little pushy"
Cons: "Our flight was delayed. At the gate no one announced anything, agents were just standing there looking around. People had to approach them one by one to see the reason for the delay."
Pros: "The gate and air crew were very friendly. Flight right on time."
Cons: "Not much legroom."
Pros: "Flight was delayed and then cancelled due to bad weather. Crew don't handle well the discomfort of the passengers that has to wait about 8 hours for the next flight."
Cons: "Delta should give some kind of support in this kind of situation."
Pros: "Not much"
Cons: "First time WestJet flyer - I flew four segments - each one was late leaving and arriving."
Cons: "Flight was at 6:35pm and we didn't leave until 10:45pm, which caused me to miss my appointment in Toronto."
Pros: "I liked the pilot who flew the 6.35 WS 1512 on Jan 3 rd to Toronto, which was delayed, and finally left at 7:19. It is the first time I flew on an airplane and barely felt any pain in my ear. The take off and the landing were professionally done. Kudos to that female pilot! The crew were quite hospitable and friendly as well. Thank you so much."
Pros: "Friendly and efficient"
Pros: "Seats are roomy, service was great"
Cons: "It was delayed by an hour"
Pros: "West Jet personnel are very pleasant and helpful. Flights took off right on time. The price of the flight was what I could afford. Being able to check in and check my baggage on the computer was easy and appreciated. Thanks for the good flight there and back."
Cons: "No on board television."
Pros: "WestJet definitely knows what they are doing. Great friendly service. Even though our flight home was delayed beyond their control the crew was friendly and did their best to make things efficient."
Cons: "Honestly I've never been disappointed with WestJet. On another flight we left LAX late as they had to wait for connecting passengers who were delayed but their amazing staff raced me to my connection. Awesome."
Cons: "Extra rules about headphones are annoying and no beverage options. Horrible terminal that does not let you get a drink before boarding and gate agent did not update boarding when it was late, so no one could venture off and get a drink of water before flight."
Pros: "New plane!!"
Cons: "No WiFi"
Pros: "The fact that the in-flight meal was as cold as the crew, and you got to pay for that coldness. Just love it! You get me right?"
Cons: "The Montreal-Vancouver route was by far the worst. The attitude of the crew was denigrating and arrogant."
Pros: "Fast flight with no delays"
Cons: "Very old entertainment unit, slow touch screen, confusing interface. Very tight seats that were not very padded. Overall uncomfortable"
Pros: "As a professional musician, flying with my viola is one of the most nerve wracking experiences, as if it is forced to be checked due to insufficient room for overhead baggage, it could be completely destroyed. As stated in Air Canada's online policy, passengers traveling with musical instruments that fit as carry on baggage are allowed to change to earlier boarding zones. After approaching a staff member with my viola, I wasn't simply assigned an earlier zone, but rather I was allowed to board first. On this principle alone I will be flying Air Canada again. Thank you!!!"
Pros: "Loved the staff. Very friendly. Planes were clean and most of all, got to me my destination. On time!"
Cons: "The flight was delayed. Boarding was chaotic. Flight itself was choppy."
Pros: "Good price"
Cons: "Horrible customer care"
Cons: "Had to spend the night in Toronto for flight delay"
Cons: "They cancelled the flight after we were on the runway."
Pros: "The fact that I called in the a.m. and they rebooked immediately, no charge."
Pros: "On time and quick and simple"
Pros: "Everthing was smooth and on time"
Cons: "Nothing specific"
Pros: "The crew was amazing"
Pros: "Left on time, arrived on time."
Cons: "The airline failed to mention transit visa rules. Really poor customer service. Irrespective of what time of the day you call, the average wait time is 30 min. Who can wait for 30 min to receive his/her call. That's stupid for a premium air line. Even when someone answered they failed to provide a solution and were unsympathetic to my cause"
Pros: "Leg room adequite."
Cons: "Only beverages served, there wasn't the usual snack."
Cons: "Movies and audio lacked currency, simply old and little variety."
Cons: "2 and a half hour delay"
Pros: "Our flight was delayed about an hour and a half because of earlier delays in the day and the ground crew and pilot kept us fully informed of the situations as they evolved. Because of the timely updates I did not hear one person complain in my earshot range. Apart from the delay the service was great, as always."
Pros: "I arrived early and was able to change my flight to an earlier one."
Cons: "The air hostess/stewardess was surly...and looked like she hadn't slept.."
Cons: "Long time till take off."
Pros: "We left and arrived early, the seat was surprisingly comfortable (it helped that there were lots of empty seats, including next to me), my full-size carry-on fit easily in the overhead bin, despite it being a small plane, the in-flight entertainment was always on and pretty good... everything went well."
Cons: "Only the things I've grown to expect on any domestic service (e.g., no food)."
Cons: "The Toronto airport was ill-equipped for an international transfer. I barely made it despite a 90 minute layover. Air Canada was OK, not great."
Pros: "Free snack"
Pros: "Space and meals"
Pros: "The fact that I was rebooked immediately to my new flight AC-DC 705 at 8:50 am by two wonderful ladies at La guardia airport who comforted then boarded me unto a flight due to the fact that I missed my original flight. This occured due to the Airport being Unorganized! As I had checked in well before 3 hours and was on time for my original flight at 8:30 am."
Cons: "The airport was extremely packed, Unorganized and not well staffed. What I hated is that when I arrived at my original gate A7 the gentleman who boarded my original flight was unprofessional, rude, basically ignored me and said "You missed your flight !" Not even taking the time to listen to my situation or guide me in my next steps of acquiring a new flight to go to my classes and home in Toronto!"
Pros: "Decent leg room"
Cons: "Everyone confused about the aisle seats. Took much longer to find proper row."
Pros: "Comfortable and large plane with tvs"
Pros: "The flight attendants was very curtesous."
Pros: "Everything but the size of the in-flight seats"
Cons: "Seats way too small and uncomfortable."
Cons: "I was upset that my flight was cancelled one day before the flight day. I contacted Air Canada but they should have tried to contact me as soon as the cancellation."
Pros: "On the plus side, the service was great."
Cons: "There is just not enough space in the seats! I am not a tiny person and my trip was not helped by the fact that the seats are too narrow to comfortably seat people larger than a size 10!"
Cons: "I had 21Inch suitcase. but who helped me check in staff , he said my suitcase looks littlebit big charge me seccond luggage fee $35.... my suitcase 21Inch..it is cabin size...even I didnt use extendingzipper, when I see other people suitcase same size with my suit case or more ticker what I got more mad is my new suitcase got scratched, cracked. I paid $35 . I got broken suitcase ..no reson to do that .it is firsttime I used that... also flight is delayed 2 hours both time .this is understand. .. but I stil got mad, don't understand that silly staff. I regret I couldn't complained and choose aircanada. Also he never smile to customers not kind at all seems doesn't wanna work. From that , Whenever take flight to short distance I will use westjet or other one."
Pros: "Great flight, service was excellent, will choose Air Canada for my next trip to the Orient!"
Pros: "service was excellent, and everyone was so great and patient even though flights were cancelled and delayed."
Cons: "need more snacks!"
Pros: "Hourly flights in a Boing 676. Comfy economy class seats with leather headrest (cleaner than fabric). Ample overhead space for carry ons. Individual TV monitors with entertainment (I prefer leaving it on flight itinerary status while reading a book). Good bretzels & tomato juice served by a multilingual flight staff. Boarding, departure & arrival on time to the second. Can't ask for more."
Cons: "could not make seat assignments until AFTER purchasing on Kayak and had to pay $250 to get those seats. This is last time I use Kayak."
Pros: "Flight attendant very caring and friendly."
Cons: "Gate attendant very rude - made my daughter cry Her seat was way at the back. Baggage handlers lost a luggage strap - sturdy one 7 boarding pass The gate was changed to one at the end farthest from original gate It was supposed to be two flights - she ended up with 7 boarding passes in the end. Second really unpleasant flight with Air Canada in less than a year. Will avoid Air Canada from here on."
Cons: "I was stuck on a plane for 7 hours for a one hour flight"
Pros: ""Wen," the check in agent at LGA on 12/31/15 was absolutely wonderful. She is the kind of face every corporation needs to the public. She was caring, thoughtful, personable and cheerful. In addition, she got me sorted and checked in incredibly fast. Crew on board were great too, the tall blonde woman (sorry don't know name) was particularly gracious (ran out of champagne for purchase so she created her own fun new years drink and apologized profusely)."
Cons: "Movies only available if you rent an ipad or have your own laptop. Flight was on time boarding but half hour late departing."
Cons: "Salty pretzels!"
Pros: "flight was on time"
Cons: "not even a little snack served with the drinks and the amount of legroom was minimal and I'm not tall"
Pros: "The crew actually enforced the zones when boarding, which often isn't the case and tends to slow things down."
Cons: "This connecting flight was worse, as we sat on the tarmac for well over an hour and were not provided with so much as a single beverage the entire time we were waiting or flying. Apart from the great in-flight entertainment system, the whole experience was brutal."
Cons: "Ticketed for Air Canada, but it was a code share flight with United Airlines. The check in at United took over 15 minutes because my reservation was not recognized by the United online system. Luckily a United agent was able to work through my paperwork and get me checked in, with luggage, via Ottawa to London, Heathrow. However, at the boarding gate for my flight to Ottawa, my boarding pass was deemed invalid and it took another 15 minutes to issue a new boarding pass - with seating at the back of the bus. Was a frustrating/annoying process. Luckily I encountered two capable United employees who worked to resolve the issues."
Pros: "The staff were efficient and friendly. The entertainment system is great."
Cons: "More room - but the flight was short and the price was right, so that's not a deal breaker."
Pros: "Gate assignment was only 44 minutes before take off and with the size of LHR got there after boarding had started. Confusion as right beside it was an AC direct flight to Toronto also boarding so lines were mixing. A hot meal provided which was good except for a stale roll and awful "salad". A hot wrap provided later in flight that was awful, should have used pizza pockets. Good crew and good flight. Always carry active noise cancelling ear buds or headphones."
Airlines flying from New York LaGuardia to Ottawa have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from New York LaGuardia to Ottawa
Masks required on board, masks provided on flights from New York LaGuardia to Ottawa
Social distancing seating
Middle seats unavailable to book on flights from New York LaGuardia to Ottawa
Testing for antibodies, testing for symptoms for flights from New York LaGuardia to Ottawa
Waiving of change fees. Search flexible flights from New York LaGuardia to Ottawa