C$ 197 Find Cheap Flights from New Zealand to Australia – Compare and Save

A good standard flight, a little delayed, on the return flight, comfortable during cruise hour. The food was tasty, the tea pleasant, standing in the rain, on Launceston tarmac, was stupidity. Just delay the exit from the airplane, don’t have us standing around, while another plane slows its propellers. That’s common sense, but overall comfortable, clean toilet, good legroom, I paid for that, last on, first off, get a front row seat.

Cabin crew were really good. Flying in to Perth from Adelaide on domestic flight. The arrival for wheel chair use however has no air bridge provided. Unloading meant a scissor lift. Otherwise a good service.

Knees in back from passenger behind, limited seat pockets, no entertainment.

The Ryanair of Australia. Not impressed. Forced me to gate check my bag as it was over their weight limit. Charged me $125 for the privilege. Then said plane hold was locked and it would have to go out in the next flight, which was the following day. Explained that I was on a cruise the next day and the plane would not arrive until after the ship left, and that it would be impossible to catch up with the cruise at any point. Lady at the gate unimpressed. So to sum up they were ready to charge me $125 to lose a bag. Finally got it resolved by appealing to management, but the whole episode was not good for the blood pressure. The gate lady said they followed the Ryanair business model which means first time passengers get penalized for doing things that other airlines routinely allow.

Delayed 50 mins. Check in was excellent, boarding was good, everything else was OK and perfectly acceptable for a budget airline. Price was excellent. I noticed this airline had two other flights to our destination cancelled so not very reliable.

Great. Seats are a little cramped with only a very small recline. Service was great. Food was fine.

The flights got us to our destination. The seats on the planes were uncomfortable.

a constant reminder that you need to work harder so you can avoid this airline

The price difference/saving isn't sufficient to compensate the experience difference, don't recommend unless flight is under 3 hours. Huge queues for check in and the priority lane of other ailines blocked checked in Jetstar passengers from proceeding through to screening. Gate change to a "dungeon gate" that didn't have toilets in the vicinity. 45minute delay in boarding, no updates or explaination, let alone apology for any inconvenience. 1 scanner working for a full fight to board, no coordination. Loaded on to crowded buses to get on the plane in the middle of the tarmac, up stairs with no explaination. 4 bus trips. No system for boarding in sections. Over an hour late departing. Nothing complimentary, not even water or in-flight music. Pay wave not available and no cash sales. Staff onboard were friendly and professional.

Captains address to passengers was excellent. Knee room in seating was very uncomfortable.