Fort Lauderdale connection is very bad with immigration with all the flights coming in Chicago should be a destination for direct flights to Columbia least they can take care of the crowd fast enough
Crew was arrogant and obnoxious. Wouldn’t help me pick up trash and another poured coffee on me twice, with one pathetic “sorry”. Flight attendants had so much baggage that passengers couldn’t find space in the overhead compartments causing a significant delay in our departure. In bound aircraft was late arriving from Haiti exasperating the situation. Based on this trip I would not recommend jet blue to anyone
Cons: "Missed the connecting flight by about 15 minutes, strange that we get delayed for about an hour but the connecting flight can’t wait a few minutes. Currently en route to another airport to spend the night at the airport and then take an early morning flight to my home city. Would have been nice to get a hotel room. I also had trouble with being charged for a second checked bag when I only had a single checked bag, would be great if the customer service help desk could help with that at the airport."
Pros: "This time NOTHING"
Cons: "Plane seats weren’t cleaned well. I wiped my chair, tray, window and wipe was all grey/brown dirty. Yuck! Very disappointing jetBlue. You used to be my favorite but no more. 2.5 hour of delay to pick someone special to board the plane. Ridiculous! 2.5 hour of delay and excuse was navigation not working you have to pick paperwork however picking paperwork took 1.5 hour? You think people will believe this while you get this special person to just walk in and board the plane on the (exit) seats 4 rows had been kept empty just for him. I demand my money back. Poor poor poor service JetBlue"
Pros: "Paid seat was comfortable, entertainment was great"
Cons: "The elder gentleman was very rude throughout the flight. Paid for front row seat mostly due to covid and he made us seat and wait for people that had a connection flight to exit the plane all the way from the end of the aircraft defeating the purpose of me buying the front row seat at $65 which was more than the seat was worth. The way the crew asked was was very rude because he stated if we stand up he would keep the door closed. I understand about the passengers with connection flight but its Jetblue responsibility to get these people to their connection but it shouldn’t jeopardize me."
Pros: "The seats were comfortable and we were properly social distanced from each other."
Cons: "My tv didn’t work throughout the whole flight."
Pros: "On time roomy seats"
Cons: "Free earbuds and paying with cash"
Cons: "No WiFi. Old plane"
Pros: "Crew was always around making sure all was ok. Would love to fly on one of your newer planes""
Pros: "Crew was fun and courteous"
Cons: "Flight was scheduled to depart at 8:30pm. After 4 delays not due to weather we departed at 12:15am and arrived at 3am. Did not get home until 5am. Terrible experience."
Pros: "The flight crew was very nice"
Cons: "The fact that I was 3 minutes late to check my bag (due to a line and walking to the wrong counter the first time) and they would not allow me to go on my original flight and route my bag on another flight. This resulted in me and my bag getting pushed on two new flights and my overall travel time going from 4.5 hrs to 11 hrs which with a 15 month old is an eternity. Many other airlines will allow you to make exceptions when checking in late (I was still nearly 40 minutes prior to flight departure) and let me still check a bag OR allow me and my baby to stay on the same flight without the bag."
Pros: "Captain ended up being a good pilot with a very smooth landing,"
Cons: "Our flight was delayed 2 hours because the crew was comprised of members from flights delayed by the snowstorm. Even though gate attendants knew they were on their way, attendants refused to let us board until the crew was all on board. Then we had to wait some more....... Also they were lax on pre-boarding announcements, not letting families with children on first. And waiting until each group was fully boarded before announcing the next. Plus the enunciation of various announcements was difficult to understand and/or way too fast. It wasn't funny."
Pros: "Very nice flight- no turbolance"
Cons: "There was a little delay"
Pros: "The space in the seats"
Pros: "The plane that the rerouted to replace the original plane was very comfortable. The email updates where better then the information at the gate. Normally, I enjoy flying JetBlue however, this weekend's round trip was disappointing. My 1st flight was delayed about 5 hours and the return flight was delayed as well."
Cons: "The long delay and limited snacks. (After that long delay) The incident on the plane- the passengers had to take action and not the flight attends when a passenger threaten by another passenger. A good Samaritan came to the woman's aid and ensure she was safe by switching her seat. Prior to this, another passenger had to use her call button to try to notify the flight attends because the woman was unable to. (That was her second attempt to notify the attendants). I am unclear to why her first attempt to change seats was not taken under consideration by the flight attended. The alleged passenger was clearly intoxicated and had fallen on the women. The flight attends did intervened after the flight landed at FLL. The woman was detained on the plane along with the alleged passenger. Once again, I am not sure if that was wise. The woman could have been taken off the plane safely and quested at the gate at a safe distance. The alleged passenger was too intoxicated to comply with the flight attends requests to disembark the plan. I would have liked for the JetBlue flight attends to be more proactive or at the very least to keep an eye on the situation to ensure it did not escalate. This all could have been avoided if the woman's 1st request to change her seat to one of the many available seats was granted. Better ye,t for this alleged passenger to have never been able to board the plane in his condition. It was physically noticeable and the surrounding passengers stated they could smell the alcohol on him. Disappointed!"
Cons: "Flight from Boston to salt lake City was delayed by more than an hour"
Cons: "Almost 3 hours delayed for a 3 hour flight."
Pros: "I loved that the pilot on my first flight introduced himself and staff to the customers prior to loading the plane. Everyone was very welcoming and friendly. The leg-room! The leg room was a great surprise. No hassle with bags. Great snacks, wi-fi and movies for FREE! I was so tickled. I've never flown JetBlue. I thought it was just another low-cost airline that makes you pay for everything , what a nice surprise! I immediately gave you a shout-out on my facebook account. Best flight experience I've had in a long time. Thank you."
Pros: "Nothing really."
Cons: "1. Forced to check carry on because of a pocket in the front when other passengers were allowed to bring actual suitcases which were taken right before boarding. Apparently JetBlue has a quota to meet as to how many people they charge for carry on luggage. 2. Refused to allow me to request my seat ahead of time to try and charge a $50 fee for an upgraded seat, even though by purchasing a ticket, I am guaranteed a seat on the plane. 3. Late once again. So far every flight taken by JetBlue this year has been late. My only on time flight this year has been with Delta. I do believe they are the new Spirit Airlines in disguise. This airline has been moved to the bottom of my list. I may take them once more but it depends on how many points I have with them, if it's enough to cover a free trip. If it doesn't, I will forfeit as the aggravation and nasty behaviour at the check in counter especially at LaGuardia is too much to take. They are also every discriminatory at that airport also, especially the people who work at JetBlue. I have to take responsibility for keep trying. It the same as beating a dead horse and expecting it to get up and run."
Pros: "Timely and they were able to serve me despite rain delays"
Cons: "I paid for a ticket and it was stated on Kayak that I would have 2 carryon and one check free to me. When I got there I had to pay twice for my checked luggage"
Pros: "Easy boarding, friendly staff, nice choice of snacks and beverages. The JetBlue app is very useful."
Cons: "My in flight entertainment never worked. All I had available to look at was the JetBlue commercial channel showing me all of the entertainment I wasn’t able to watch. Not even the live view map worked. One of the attendants said something about resetting the system but I didn’t notice a change. I said something to one of the attendants a little later and she tried doing a reset again, but still no success. I could see other screens working fine and people were watching various programs while I just stared at a static map of the continental United States. Oh well, at least I was able to stream Netflix because of the free inflight WiFi."
Pros: "The leg room and entertainment."
Cons: "The numerous delays."
Pros: "Not much"
Cons: "No apologies for the delayed flight. Only some of the TV’s appeared to be working- unable to change channels or volume so reduced to watching the same video for 3+ hours. I have flown JetBlue numerous times so quite disappointed with this flight."
Cons: "I came to the airport 11:30am asked to rebook for earlier flight which wasn’t possible unless 75$ charged. I decided to wait till 4:16pm departure that ended being 3:50 am the next day. Meanwhile it took several hours to receive water and pretzels, pizza finally came after 9 hr wait(which gave me heartburn). Ground crew disorganized feeding us excuses of weather (wx) which initially was a landing gear problem for first 1.5 hr delay then again WX and ATC not assigning a route(while other airlines departing no problem) then crew timed out then no plane & again waiting for crew...Seriously? What a management!!! Reading comments below this keeps repeating however this was about 13 hours delay. This company should quit!"
Pros: "The crew and food was good"
Cons: "The over 2.5 hour delay, broken equipment"
Cons: "I didn't like it at all, Jetbule should had find another airline to take me so I can arrive at around the same time , not just with the flights they offer but I should be able to get into another airline too"
Pros: "Jetblue has consistently provided a great package. From efficiency, cleanliness and employee helpfulness. I trulyblu enjoy flying with them."
Cons: "Jetblue's concourse @ EWR could use a little love. But then again, I feel the entire airport could use some love...."
Pros: "Flight attendants were very friendly, and the TV's were working on the flight (did not on the flight from FLL/EWR)."
Cons: "Booked this flight to get a ride home, and in time for dinner with family. Flight was delayed 50 min. because of a delay in the arrival of the plane (not weather). During boarding process they were allowing people to get up and move around before takeoff, delaying over another 10min. When we finally arrived at 9:10 to the gate, another plane was at the gate and we did not get into the gate until 9:25. Thus, by the time the flight arrived I needed to get other transportation, cost me $25 and additional 30min. waiting for ride. This resulted in getting me home almost 2 hours late. Additional feedback: I book an aisle seat because I like being able to lift the arm on the outside, not available on this flight. I don't recall the plug for the headphones being down so far in the arm rest, thus struggled to find the plug."
Cons: "The boarding was a shitshow because nothing was done to prevent people from taking all of the overhead compartment room, so by the time my group boarded, there was no room. But, people were still trying and so that backed the line way up from 1/2 way into the plane all the way out the plane and IN SPITE OF MY REPEATED ATTEMPTS TO GET THE FLIGHT CREW TO ASSIST AND CLEAN UP THIS PILE OF HUMANITY, THEY DID NOTHING!!! They forced me to gate checked my carry on bag (no checked bag) and did not tell me I would not get it back AT the plane and had to go out through security to get it at the baggage claim and come back in through security and because of that incompetence I MISSED MY CONNECTION AND WAS STRANDED IN FLL OVERNIGHT. After the front desk continuously trying to explain to me how it was my fault some how, I HAD TO PURCHASE A SEPARATE TICKET ON A DIFFERENT AIRLINE OUT OF MIA AT 5AM TO MAKE THE WEDDING!!!! This is beyond unacceptable and as someone that travels for work and stays roughly 100 nights a year in hotels, I WILL NEVER ALLOW YOUR COMPANY TO BE ABLE TO PUT ME IN THIS SITUATION AGAIN!!!!"
Pros: "The seats were comfortable and the crew was attentive"
Cons: "Late flights."
Pros: "What did I like? Well, I liked arriving at my destination, though getting there on Jet Blue was unpleasant."
Cons: "Stressful due to delays, disorganization, lack of communication, developing-world style of service."
Pros: "My flight was delayed for over an hour Causing me to missing my first meeting"
Pros: "The chairs were comfortable"
Cons: "The flight was delayed 2 1/2 hours and we were notified two hours before the flight. My husband and I had just arrived to the airport when we received the message that the flight was delayed. We waited close to five hours at the airport to go to Fort Lauderdale Florida which is only a two hour flight."
Pros: "The boarding was very quick and easy, the crew were very pleasant and helpful, and I felt safe the entire flight. We arrived 30 minutes early!"
Cons: "I wish there was more snack selection and a little more room in the sides (this I understand can’t be helped, but that is just my opinion). Other forms of entertainment, such as magazines or newspapers, even if outdated, would be a nice alternative for those who do not wish to purchase headphones."
Pros: "gate staff were accomodating, flight landed on time."
Cons: "Crew were rude and intimidating to a family with kids, including calling my wife a liar in front of them! Unconscionable. I thought JetBlue advertises unlimited snacks, but my daughter was told 'you've had enough' when she went for seconds. Our TV sets didn't work. Our baby spilled some chips and as the flight attendant passed he looked at us and said loudly 'I wonder who made this awful mess'."
Pros: "Every single employee I interacted with was awesome."
Cons: "Over 5 hours in delay due to a maintenance issue. Problem wasn't discovered overnight when it was parked. Wasn't discovered until the next day. Had to wait for the delivery of a specific part and install it. I'm all for planes not breaking upon reentry, but the fact that the two flights were both subsequently delayed 4-5 hours each instead of bringing in a sub plane was inconsiderate. Now I've got a long drive home and I'll only get an hour of sleep before a 14-hour work day. So thanks for that, JetBlue"
Cons: "Heavy delay without accommodated hotel and food"
Pros: "The crew was very pleasant"
Cons: "The check in agent at counter was condescending and rude and I was forced to use the kiosk agent who was nice and helpful"
Cons: "Boarding time and crew was slowest ever?!!!"
Pros: "Great flight, excellent service. However, no recliner, seats were torn, could be updated and console for remote was dirty."
Cons: "Appearance, comfort."
Pros: "free beveragesand snacks. room to breath, kind staff"
Pros: "I like the fact that Jetblue handled the on boarding ot the passengers fast and efficiently starting with preferred riders, then going from the rear of the plane and moving forward. They also realized the plane was full so offered customers the free option of checking a bag in cargo. I would have preferred if they advised customers before checking through security of this option as I would have taken it rather than discard with some bottled products. The entertainment video was great on board, they offered free beverages and snacks. The crew moved through the aisle fast and efficiently when dispersing the food, and again when collect the refuse. While we had a little turbulence, the flight was uneventful and the pilot handled the landing very well. Departing the plane was also fast and efficient, although takes time because the plane was full. Overall, I was impressed with JetBlue, and their flight team."
Cons: "I thought that although comfortable, the chairs and fabric were obviously well worn and definitely needed upgrading. I also noticed that the chair head area didn't have a removable sanitary cover, which I thought should be there considering the number and frequency of change overs per seat on these flights. This is necessary to promote sanitary and comfortable conditions."
Cons: "We were ridiculously delayed for 3 hours while other flights that I know of flying united who also had flights coming from the south were only delayed 30 minutes. I am a medical student, I had an exam the next day and this really made me livid because out of all the airlines, I chose jetfblue because I knew I could count it. I guess I can now say, every airline has screwed me over."
Cons: "My trip of a lifetime to Peru (Choquequirao, Sacred Valley, Machu Picchu, Lake Titicaca) has been severely impacted because my luggage was not put on my flight. Computer record showed that I did not board despite my boarding pass being scanned and my passport number entered at the gate before I boarded. I left for a 6 day trek to Choquequirao, Peru without any of the gear that I needed for this trip. I had to acquire the bare minimum in a rush the night before leaving for the trek. I'm 10 days into my trip and still do not have my bag. Central baggage claim has been less than sympathetic and not at all proactive or helpful."
Airport need better directions and delta needs to be contacts if gate changes
Pros: "Very spacious."
Pros: "Very nice people and helpful. Good attitude"
Cons: "Board was a bit disorganized and took much longer than I am used to even on full planes"
Pros: "Quick boarding process! Everything was on time as estimated."
Pros: "The entertainment"
Cons: "Departure times"
Cons: "Just hate the super smaller seats and the reduced spaces everywhere"
Pros: "The crew was amazing, the seats were super comfortable, entertainment was great, lots of movies to choose from. Also they handed out a lot of great snacks"
Cons: "The delay was totally unexpected and frustrating particularly when no bad weather around!"
Cons: "They were delayed. They wouldn't let us keep our checked sized bags which slowed us down even more. Our next flight left without us while we were waiting for a gate to open so we could get off the plane. There were no more flights so we had to fly to an alternate city and rent a car to get home."
Pros: "The crew was amazing. My seat was comfortable."
Cons: "The plane was delayed. It arrived over 25 minutes after it was originally scheduled to."
Cons: "Flight was delayed due to crew not being available."
Pros: "While biased since I was in First class, everything was enjoyable and as expected of a first class experience. The free Wi-Fi on this flight made it extra special- can’t wait until its standard on all flights!!"
Cons: "Only real complaint is that Delta doesn’t seem to restrict size of bags taken as carry on and the time wasted but some trying to squeeze their obviously oversized bags into overhead compartments is painful."
Cons: "Passengers should have the option to ask for additional snacks."
Pros: "Yeah...spacious leg rooms."
Cons: "Too bumpy landing at Jackson."
Pros: "Amazing crew & comfortable seats."
Cons: "Everything was good!"
Cons: "I understand when weather is rough not moving the beverage carts but a small bottle of water would be appreciated."
Pros: "We had purchased economy tickets and got assigned seats that were not next to each other. As we were boarding the ticket person gave us a new seat assignment closer to the front and next to each other – we really appreciated and liked it. Makes me want to fly Delta again!"
Pros: "Being in First Class"
Cons: "Heavier food selection would be appreciated."
Cons: "Seats were a little tight."
Cons: "we began the boarding process late, which can be understandable, although the plane was there pretty early. Once the boarding began, someone, I presume the gate agent, essentially gave a countdown to hhow many minutes were left until the flight could have an "on time departure". I travel nearly every week so I value being on time. However, a minute by minute call to hurry up on a flight that was sold out was over the top. There was mumbling among the passengers, to the point of someone joking "Free cookies and water if we make it on time?" Just a bad gate experience, but bad enough that peopoe were commenting, and I waited for someone from the cockpit to del\part so I could mention it to them."
Pros: "Attentive and friendly crew, great entertainment system"
Cons: "Flight left late due to problem with cleaning crew, seats are uncomfortable, snacks were stale."
Pros: "Boarding was quick Flight experience was good"
Cons: "Leg space was less Take off got delayed"
Pros: "Cheap price"
Cons: "no vegetarian food in flight, the layover for connecting flight was not sufficient,"
Cons: "Friday when I supposed to depart at 7:21 am my flight was delayed to 6:00 pm and yesterday when I supposed to depart from New York at 7:21 pm my flight was delayed until 11:20 pm was horrible! I never again i would took Delta because I call a day before my departure to see if they would help me changing my flight by morning and they couldn’t they told me that i have to pay $300 dollars."
Pros: "Air crew was excellent"
Pros: "Snacks and drinks were yummy and very appreciated. Entertainment was great. Tons of shows and movies and all for free. There was also free iMessage only WiFi which was enjoyed while messaging friends and loved ones while in the air."
Cons: "For the amount of passengers boarding, they started the boarding process way too late which resulting in a delay taking off. The entire boarding process felt sloppy, disorganized, and hectic. They allowed passengers to board that were seated at the end of the plane while some 1 was boarding, causing tons of congestion. The boarding process was the slowest I have ever experienced in all the flights I’ve been on. The crew was ok, but slightly snappy/rude like typical New Yorkers. The flight from ft. Lauderdale to New York was much more pleasant."
Pros: "Couldn't recline as I was in the emergency exit row but I had some extra room with no seat next to me so that was nice"
Cons: "Couldn't recline in my emergency exit row"
Pros: "I've always wanted to go to all five Manhattan boroughs in one day. Thanks to Delta, that happened."
Cons: "The plane broke down as we were about to take off. Delta rebooked everyone on to new flights because it was pretty obvious that plane was not going to be fixed in time. The crew did their best given the situation. The situation was absolute bs though - we had to take a cab to JFK for our new flight and do the whole security thing again and all that annoying stuff. Thanks for wasting 8 hours of my life, Delta."
Pros: "Flight team were wonderful!"
Pros: "The welcoming and kindness of flight attendants and staff"
Cons: "That headsets are not free and the leg space seemed tighter than usual"
Cons: "When the passenger in front reclines their seat it was in my face The legroom wasn’t terrible but I had a hard time even reading since it was so close"
Cons: "The two hour delay"
Pros: "Aircraft appeared to be brand new"
Cons: "No check in to Minsk from Paris"
Pros: "Delta made sure my husband and I had seats together and my husband was thrilled to have a window seat. We took off and arrived earlier than scheduled."
Cons: "Everything was perfect. Nothing negative to report."
Pros: "I liked: After check-in, I was given luggage sticker and told that luggage will be collected in Hyderabad which is my last destination, same was printed the sticker."
Cons: "I didn't like: While transition from Mumbai to Hyderabad, i was told to collect the luggage in Mumbai and check-in again which made so worried and confused."
Pros: "The flight was quick, safe, and the crew was courteous and attentive."
Pros: "Both flights landed early. Flight attendants were excellent and very helpful."
Cons: "Small plane to Minneapolis with one bathroom and the flight to sna didn't have my request for a gluten free meal."
Pros: "Delta Comfort seats"
Cons: "Shuttle driver stopped to talk to a friend thus making me late snd missed my connecton. Rude agents at gate and when I called and spoke to a Delta representative, was told that they would have never put me on that flight due to short connection time. To which I replied that thet is an issue between Delta and their business withthe booking site and the customer should not be to blame"
Pros: "Delta Comfort seats"
Cons: "Delta employee who drive shuttle to connection stopped to drop off a passenger and proceed to chat w other workers thereby getting me to my gate late and missing my connection and getting me to Florida almost 3 hours later than planned. Agents at desk in JFK were rude. There was another Delta employee also on the shuttle who was the only one who seemed to show concern. He alerted the driver, called the boarding gate and led me to it."
Pros: "First class stewardess was excellent."
Pros: "The airplane"
Cons: "Poor food"
Cons: "Flying from Sydney Australia and this being the final segment, Delta lost my luggage with no explanation as to why. It made it around the world only to get lost on the shortest segment. A real pain after 21 hours of flying to be delayed late at night by airline. No offer for compensation."
Pros: "The new plane was great. TV's on each seat back w/ great entertainment options"
Cons: "Flight was scheduled to leave early, the plane arrived, but they couldn't turn the plane around fast enough. We left the gat late, then pilot said we would still be arriving half an hour early. We arrived about 45 minutes late, and that was a problem because our connecting flight was due to depart now in 15 minutes. Lightning forced the airport to shutdown, which was great, we had a chance to catch our flight, but we were stuck in the airplane, and we couldn't get to our gate until the all-clear. I know this is not Delta's fault, but they did arrive quite late on a flight that, according to them, would be early. They also never communicated to the other flight that there were several passengers catching that connection. So by the time we had ran to catch our connection they had closed the ramp. Lightning hit again, and they shutdown the airport once again, so the airplane was still at the gate for about an hour, and they did not allow the 20+ passengers to board that plane, which was right there. So frustrating. The only thing that saved it was that our new flight was the new airbus, and although it left an hour and a half later, the comfort level was phenomenal."
American airlines has always been great. Will definitely be using them in the future!
From the moment I walked into the airport in Chicago to the moment I was walking off the plane in Florida I had an unforgettable experience! I was traveling with my 3 month old by myself and everyone just made sure I was taken care of. I couldn’t thank them enough!
Cons: "Attitude of flight attendant"
Pros: "Yes the crow was good"
Cons: "The wifi should be free to use without paying for it"
Pros: "The pilots did a great job through turbulent air"
Cons: "I wish the seat reclined further back"
Cons: "The experience was excellent."
Pros: "Nothing. It’s a terrible airline. Seriously, don’t book with them unless you’re desperate or you want to have an anxiety attack."
Cons: "American isn’t my preferred airline for obvious reasons (delays, notoriously bad service, old planes, and a lack of amenities like WiFi and tv’s), but now I’ll never spend my money with them again. They took me off an already delayed flight after I’d already boarded to examine my smart bag. I know that lithium batteries can’t be taken in the underbelly of the plane and I knew my bag would likely be checked at the gate (why I removed the battery and left it at home in the first place). When they asked me if I had a lithium battery in my bag I said “no.” They then gate checked the bag and allowed me on the plane. After everyone had been boarded (half an hour after we’d been scheduled to take off) they then called my name out on the speaker. I had to then de-board the plane and re-explain to staff that there was no lithium battery in my bag. The staff didn’t believe me citing the infallible logic: “there are ports so there’s a battery.” I told them again and again that the battery had been removed and the charging ports—while there—were inert as they weren’t attached to the battery. STILL, I had to remove all of my clothes from the bag, and open every single compartment (of which there were many) for them to allow me to get back onto the plane. They were telling me that they might have to “rebook the flight” if my bag couldn’t get on. I don’t think I need to explain how agitated/terrified that made me."
Pros: "The crew was really good. The flight had no issues. I was pleased."
Cons: "Phoenix airport is horrible for on time departures. Always."
Cons: "Nice crew. Nice flight. Wish there was a bit more legroom"
Cons: "More room I pay for main cabin It feels it was just the regular"
Cons: "The flight attendants were very polite. Both of us are blind, and they told us the information we needed – how far away is the nearest exit row. Otherwise they treated us like everyone else!"
Pros: "Easy in easy out"
Cons: "Lack of entertainment"
Pros: "Crew was excellent"
Pros: "Great first class cabin crew."
Cons: "I was annoyed when I was told I would have to check my carry on because there was no more room in the overhead compartments. Then as I was walking down the aisle to get to my seat I saw a lot of room in the overheads."
Pros: "Great crew!"
Cons: "Flight was too crowded!"
Pros: "No need to drive from OKC!!!"
Cons: "In 2 weeks, my husband and I had 4 flights with American and none of them went as planned. We endured flight cancellation, incomplete rebooking with another airline, rude customer service agents, multiple flight delays as well as multiple day lost luggage. Finally, it cost $2K more to get to my destination. Obviously not flying American again."
Pros: "American did transfer us to another flight after several hours' delay."
Cons: "Lack of scheduled flight crew caused a 2 hour delay causing American to re-route us via Chicago in lieu of Phoenix. Still, arrived 2 hours later..."
Pros: "Courteous, friendly staff"
Pros: "No issues at all"
Pros: "Flight was on time"
Pros: "One of the only flights that got out during a blizzard. Very professional, de-icing went smoothly, pilot was smooth and flight was smooth."
Cons: "All good"
Pros: "My throat was sore and stewardess was able to give me water while I attempted to take cold flu pills"
Pros: "I like the cookies. Any flight that safely lands is a good flight. I didn't have to hear the inflight "entertainment". There was room for my backpack, and I was in group 6 on a nearly full flight."
Cons: "I hate having media flashed in my face. The srewardesses misses me when serving beverages, which is hard to imagine, and rarely happens. We had a particularly bumpy landing. I've flown a fair amount, and I thought our bouncing and jostling was unusual, but then weather is unpredictable - still... I've seen navy pilots stick landings of small planes in worse weather."
Cons: "The cabin was very warm and almost unbearable. The flight attendant for the first class section was very rude."
Pros: "The flight left on time - I do appreciate that."
Cons: "We were forced to check our Uppababy Vista stroller at EWR departures that we hoped to check at the gate. Needless to say this made it difficult to get our toddler through security. At baggage claim only half our stroller was there - they had disconnected the seat from the wheels. Luckily we spotted what looked like a similar frame to ours at the gate when we landed. It then took another forty minutes for the baggage claim office person to go through security, to the arrival gate and back to baggage claim."
Cons: "Flight delayed but the airline "autorouted" off my flight without informing me. I ran across the airport in Charlotte with my 2 small kids to find my original flight still there and I was kicked off of it. Irate and beyond bothered I got nothing but I'm sorry and you can get another flight in over an hour. So my small children and I will not arrive beyond dinner and bedtime. Unacceptable."
Pros: "I like that American offers free movies thru their app but there was a glitch and I couldn't get it to work!"
Cons: "Couldn't get the entertainment app to work"
Pros: "I liked that you could watch TV and movies from your personal device without a charge."
Cons: "That the flight was delayed."
Cons: "Sat on plane for over 3 hours waiting to take off. They didn't offer any drinks or snacks at all while we waited. They said if we get off we may not be able to get back on. Barely made any announcements Once we did take off all they gave us was a packet of so called pretzels that were stale and gross!!"
Pros: "That we where on the plane... If you consider that we had to make this D-tour to get to San Juan...AA canceled our flight to San Juan in JFK due to wether and not enough standby crews."
Cons: "That the canceled the flight in JFK, and the couldn't get us to to San Juan from JFK the same or the next day!! There was nobody from AA to assist you or help you!! We had this once with Delta as well but they send you the new itinerary in front with a compensation and help you at the airport... For us it's never AA again"
Cons: "one of the worst trip ever. although there were many turbulances, the captain did not appear to be proficient along the way. The landing was horrible as well."
Pros: "It was my first time I was a little scared but not anymore it was a smooth ride. Don't change nothing keep up the good work. Thanks for letting me explore"
Pros: "Getting to my seat was overall the best experience. Out side of the finally walking onto the plane and sitting down, over an hour late, it was less than mediocre."
Cons: "If the plane was on time and didn't run an hour and 20 Ish minutes late, it would have been fine, except for the blinking over head reading light that would flash in my face every 20/30 seconds that could not be turned off being due to, as the flight attendant said, "they all do that"."
Pros: "The flight arrived early which was nice. But that's the only good thing about this flight."
Cons: "From checking my bag to leaving the plane in Dallas, I felt like AA employees thought passengers were just in the way. It was almost as if the flight attendants were traveling to Dallas and they happened to have to take care of passengers along the way. There were very few smiles, hellos, or how can I help you. It was almost always and grunt and what do you want? The personal device entertainment was very buggy. the movie I tried to watch kept skipping, like on old scratched CD."
Pros: "Priority boarding provided by my credit card"
Pros: "Same as above"
Cons: "Same as above"
Cons: "The exit row seats were very confining g..way to narrow due to type of seat used..had the tray in the arm"
Cons: "3 hrs on tarmac then weather canceled flight then hoax shutdown JFK"
Pros: "The plain went to the runway then stated that needed more gas due to weather so we returned to the gate, three hours later we finally departed. In two flights in three days I was delayed 9 hours"
Cons: "The 9 hours delay and zero compensation"
Cons: "I took a flight in 2016 from Newark New Jersey four times and I only went to Florence South Carolina one time. I ended up in Myrtle Beach South Carolina, another time in Columbia South Carolina and the last time in Charlotte North Carolina. Each time I departed I had to pay to come back to Florence South Carolina."
Pros: "Good crew good flight everything was grwat"
Cons: "Everything was good"
Cons: "The boarding calls seem excessive. So many specialty groups! Military in uniforms, people with this or that credit card, people in this or that club."
Cons: "The airline was rude and unaccommodating. They refused to let me get on a flight that was not leaving for 45 minutes. Then they try to tell me that I had to wait in the airport for five hours to get another flight. I booked passage with JetBlue"
Pros: "Friendly Flight Crew, Smooth take off and landing :) Arrived on Time."
Gate area at Newark was great. Nice design. Much better than 10 years ago when I used to fly out of Newark all the time. Boarding process went smoothly. Flight was on time all around. Bag was at baggage claim as soon as I walked to the claim area. Super fast. Probably by best flight ever on United.
Cons: "We had to change flight to West Palm as there was an engine problem. We had to turnaround from the runway. How plane wasn’t inspected since it arrived in Newark yesterday?"
Pros: "Yes & yes."
Cons: "Time delays & changing gates"
Pros: "It was just a quick flight, but everything/everyone was efficient and made the process/flight no problem. Great experience."
Cons: "Serve some food. Our trip to EWR and back we just got a packet of pretzels. Not worth a $500 ticket!! Also could you guys please get with the times and update your media. What’s with this no pause and no record media player where you can only watch a movie if you so happen to switch the channel on t"
Cons: "Baggage, late flight, other delays."
Cons: "The seats where very uncomfortable One of the bins would not close and flight attendant stressed out show frustration in front of the passangers"
Cons: "No drink service And no free tv"
Pros: "Smooth boarding process."
Cons: "The WiFi wasn’t working."
Pros: "The crew was exceptionally nice."
Cons: "Advising passengers in a timely fashion about weather delays. Left for air post @ 3:15 for a 5:58 flight. When I got to Newark I discovered my flight was delayed. Left the party early, which was reason for trip to sit in airport for hours. I generally fly Jet Blue & I definitely will stay with that airline. Second experience & last one with United. Paid $25 extra for a roomier seat which I never have to do with Jet Blue."
Pros: "The crew was extremely nice!!!"
Cons: "I think that the notification regarding the original delay was sent too late. The reason for the delays was never really explained till much later."
Pros: "Flight was good, nothing stood out as good or bad. It just seems like a very tight space (I'm 5'3 and less than 150 lbs)."
Cons: "Going through TSA in Newark Airport was HORRENDOUS. A TSA agent grabbed my things out of my hand and threw it on the belt without any consent from me. I was still unpacking my carry on, to abide to the rules and no she just wouldn't have it and was very rude."
Pros: "Bought a ticket through a discount site. Since I'm a senior I really didn't realize certain things. Didn't realize my TSA wasn't accepted with this ticket, also I'm was in group 5 & always in middle seat. First time I flew on United. I bought the same type of ticket for a flight in April very unhappy about my mistake. I used Skiplagged."
Cons: "The crew was very helpful & pleasant."
Pros: "Plenty of leg space and crew was friendly"
Cons: "Flight was over 4 hours late and they just 20 mins ups to death!! Had to spend lots of $$$ on urber tp get home because my ride that was cpming at 11:00 pm could not come at 4:30.am since most people have to work."
Pros: "What has happened to the carry on bag rule at United? Spirit bag rules at United prices. Not right. I will fly someone else."
Pros: "Enjoyed the friendliness of the pilots. As they made my sons day when he was able to go into cockpit and see them. We arrived earlier which helps."
Cons: "Very tight and narrow rows. One of the smallest (jumbo) planes I've been on. Tons of turbulence as well."
Cons: "No communication when extreme turbulence was happening. I thought i was dying, i cried as well as the person in my section. The lady behind me appeared to be praying."
Pros: "On time and early arrival."
Cons: "I booked 2 seats in order to sit next my wife. And the seats were not together. I didn't realized till after booking"
Pros: "It was a pretty standard flight. Nothing stands out."
Cons: "We were delayed due to mechanical issues, had to wait for a new plane...took a long time - 90+ minutes. However, they kept us in the loop and we knew exactly what to expect. Handled as well as can be expected."
Pros: "The leg space"
Cons: "The crew was wildly rude. Like u can tell it was an overnight flight by their attitudes."
Cons: "Paying for entertainment, it was free from SFO to EWR."
Cons: "I missed my connecting flight from Newark to Ft. Lauderdale due to a 30 minute weather delay, and then an hour long delay imposed by Newark Airport due to air traffic volume. I had to sleep (barely due to all of the nighttime maintenance going on) on the damn floor by my standby gate because I couldn't afford a hotel and United refused to pay for one."
Pros: "Great staff, gave me utensils so I could eat a yogurt I had brought. Very friendly"
Cons: "No free WiFi as advertised. No tv. Not very comfortable seats"
Pros: "The airplane was quite new. Great comfort in premium economy. Nice range of movies to watch. Food is not the best. A small pág of mix peanuts."
Cons: "No dislikes"
Pros: "Everything was good"
Pros: "Boarding process was fast and smooth, the plane looks clean and the seats where okay Free soft drink and pretzels"
Cons: "No entertainment unless you download the united app and try the wifi entertainment. Slow and not always working"
Pros: "Random seating was okay & the newer planes are nice."
Cons: "The representative at the gates were very unfriendly and rude to passengers. They did not create a welcoming environment. There need to be more outlets in the waiting area and the outlets that are there should work."
Cons: "Every thing else. Over booked flight. Rude agent at check in worst snacks. Charge for TV. Way to cramped in On and on"
Cons: "4 hour delay"
Cons: "No free tv or wifi, seats are normal"
Pros: "Very fast and well organized"
Pros: "Was an easy flight and staff was pleasant and efficient"
Cons: "The gate crew stopped the last 40 people from bringing on their carry on bags... of course I was the first person of the 40. When I got on the plane... there were numerous EMPTY overhead bins and further, my bag would have fit comfortably under the even more space seat in front of me. I plan my travel carefully so I can bring on the plane. They were wrong for gate checking without asking the crew ON the plane. All 40 bags would have made it. BS. Flight delayed awaiting for another crew member. Snack was mixed bag of "stuff". Would prefer a choice of name brand snacks or nothing at all. Wifi should be free. What does it cost them?"
Pros: "Luggage was nowhere to be found for 12 hours. Had to go to the airport to pick up the next day. Luggage tracking web site is useless - it does not get updates at all. Very disappointed."
Pros: "Garrett's popcorn They seem to be trying to improve the food. Tsa precheck great Love that I was offered a ride through Newark airport on a cart!"
Cons: "No chocolate snack items, you have to buy a whole kit to get something chocolate and you don't know what it is. Long line packed in jetway to board. Slight maintenance delay but handled it quickly."
Pros: "Pleasant crew."
Cons: "Tight space between seats. Quite uncomfortable."
Pros: "Never got there"
Cons: "Never got there"
Cons: "This flight had a TV for each seat. However, you had to pay $5.99 to watch basic cable."
Pros: "Flight was on time"
Pros: "Flight was on time and the staff and crew were extremely courteous."
Pros: "Flight was on time"
Cons: "Better food would have made my night"
Pros: "Crew was smiling very polite even though it was a crowded flight to FLL and back to EWR."
Cons: "There were not one but two dogs on the flight which I had an allergic reaction to. Thank goodness I travel with extra allergy medication in my purse. The owner of the dog in front of me keep insisting the dog was hypoallergenic. What matters is my reaction or the person who is allergic reaction to the dog's dander even if they claim it's a hypoallergenic dog. Once I had a severe reaction on a United flight and the cat was no where near me, but the air is circulating so I has to take benadryl. There should be some consideration for people who have health concerns without making the customer feel like we are a problem."
Pros: "Great captain. Bad weather conditions but made me feel safe. Had to pay for tv but that was ok. We were on the ground for almost 2 hours so I needed entertainment."
Pros: "Great service and flight."
Cons: "Had to pay extra for TV."
Pros: "United the worst.never again"
Cons: "pay for TV shows."
Cons: "I had an issue with their policy on face masks. I came wearing one, but was told that my mask was not allowed because it had some sort of filter/valve on it. Now I do understand the theory behind not allowing masks with valves, because they are supposed to let moisture out. But there are two layers of material that stood between my face and the filter/valve of my mask. Besides for an N95, I have not seen a mask where there was no material blocking the inner side of the filter/valve. I could have simply ripped the filter/valve off the mask and there wouldn't have been an issue, because my mask would still have no holes, and would be a complete face covering. The implication I got from this experience was that material itself does nothing to keep particulates from passing through, which means that we are all wearing masks as a placebo to keep people from panicking."
Pros: "I like to reach final destination"
Cons: "Awful service, unless you purchase ,not even bottle water available. You probably would find this kind of service In remote areas of the world. Seats are so small that kids only would fit. Brand new plane ,but design to accommodate minimum, comfort, not for Adult. Shows disrespect passengers."
Pros: "My seat selection was great on leg room"
Cons: "The seats are too narrow seating is one on top of the other"
Pros: "Happy that I finally got there"
Cons: "Flight 525 to Fort Lauderdale originally scheduled for Monday, Aug 13. When we were about to leave the house we received an email -delay til 5:25, Moments after 6:10, and finally an hour later flight canceled. After a few calls to Spirit customer service, we were offered to be booked for a flight at 8:25. In the process of the conversation, the line was dropped off, minutes later I called again and the agent said that all tickets sold out and first available Wednesday 08/15 at 6;30 am. I had nothing but to agree. I continue to call customer service and after spending on calls hours and hours, I got lucky and booked at the same 525 Flight 24 hours later. Arrived two hours before departure, and got informed that the flight late one hour, then two and a half hours, then 4 hours..... Finally, we took off at 9; 45. From the moment we arrived at the gate 41 and 45minutes before departure no representative was present at the gate. I'm a person with a disability and was trapped in a wheelchair for hours and no one informed about any updates. Hours without water, food and most important information. Thanks to Kayak and Spirit app I got updates on my phone."
Pros: "It was clean."
Cons: "Late 1 hour from NY. Total late 2,5 hours... Late announcements of situation. Small sits. No entertainment at all. Choice of food is soo little and it is snaks... so.. it is economy-economy..."
Cons: "Everything. The plane was late. Delayed."
Cons: "Seats are very uncomfortable"
Cons: "They scam you into buying everything."
Cons: "Lot of noisy customers but Spirit does a good job"
Cons: "Nickel and dime you for everything. Seats way too close and they chairs don’t recline at all. First time flying this Airlines and will never fly again ."
Pros: "Nothing arturo all"
Cons: "Every bit of the experience"
Pros: "Delayed flight. Crammed seats. Uncomfortable"
Cons: "Flight was over booked I arrived at the airport to find out that I was put on stand by and would not know if I got on the flight until after all the other passengers boarded"
Pros: "The crew was great."
Cons: "The child in the lap of the person next to me was 100% older than 12 months. She was using her mom and the seat in front of her as a jungle gym. The seat was very uncomfortable, the tray table wasn’t big enough to fit an iPad. A laptop was impossible."
Cons: "They weren’t stocked with items on the menu. Crew members were sarcastic about people changing seats despite the amount of vacancy."
Cons: "the flight was delayed 17 hours, for no reason except "air traffic", when we were the only flight apparently experiencing a delay of more than 1.5 hours. Terrible. I canceled my trip."
Cons: "Too much information/forms while checking in and have to pay for luggage which is expensive."
Pros: "The crew was great and did their best to make the flight smooth. The plane was a pretty color yellow..."
Cons: "Baggage fees were ridiculous. If you check your bag, it's $52. If you carry on, it's $57. During the flight, you pay for any beverages or snacks. Also, we purchased our tickets together, obviously to be sat together. On our return flight, we were instructed to purchase seats if we wanted to be together, otherwise there were no assignments. We got charged an additional $40. Overall, we spent an additional $200! We chose this airline for the lower fares, but they get their money back by charging for everything. You pay for everything. I was very dissatisfied and likely to never fly this airline again."
Cons: "Very small seats"
Pros: "Kind attendants"
Cons: "Too many "hidden" and extra costs"
Pros: "Aircraft was new and clean. Flight crew 1st class."
Cons: "The delays and confusion at the gate due to a lack of personal."
Pros: "Fast flight not over crowded. Had no trouble with bags that we made sure we're within the measurements. Book checked bags ahead!!! Angry people didn't read the rules but the staff is efficient and curteous. For short domestic flights it's alright."
Cons: "The seats are pretty uncomfortable and there are a bunch of offers at end of the flight that are unessential but they don't force them on you so that's something."
Pros: "Nothing, the Worst people and they took my money and didn't travel"
Pros: "The worst flight ever!! After not boarding on the 6AM flight because flight is OVERBOOKED, waited at stand-by status for noon flight. When I did not board on that flight and no guarantee for flight for 24 hours, I bought a flight at United for nearly $400 for one way flight back to FLL. No reimbursement from spirit. NEVER EVER SPIRIT!!!!!!!!!!"
Pros: "Of the five flights it took for me to get to and from Las Vegas, I met one pleasant flight attendant and 2 pleasant ticketing personnel, all other Spirit employees couldn't have cared less."
Cons: "Every single departure was delayed - the shortest delay was one hour others were 3 hrs and 7 hrs and the ripple effects from these delays meant missing connecting flights.. overnight stays at the airport.. missing days of work... I fly a lot, delays are common, but not every single flight in one trip. Most delays are also due to factors beyond the control of the airline. Only one departure delay on this trip fell into this category... Air Force-one delayed the entire airport - understandable. All others were caused by ineptness on the part of Spirit airline staff and poor business practice and airline policy. For example, delayed departure caused many of our flight's passengers to miss a connecting flight. Many of us had checked bags. All of use were booked on the next available flight the next morning. Our bags were not moved onto that flight. This is frustrating but almost understandable, what's not understandable is that the airline staff had no idea what to do about this situation. Multiple staff members said they didn't know what we should do about the bags and suggested talking to other staff members. Eventually we were told to go pick them up ourselves and take them as carry-ons on the next flight (fortunately my bag was small enough to be a carry-on, others were not)... this meant leaving TSA and the comfort of the terminal to go get the bag. Then couldn't get back in through TSA because my ticket still said I had a checked bag, not a carry on. I then had to wait another hour in line to get it changed to say carry-on. Then of course, couldn't get back through TSA into the terminal because my new flight wasn't until the next day so I had to sleep outside the terminal at the baggage carousel. Of course no meal vouchers were given, no hotel stay... just kicked to the curb. This also happened on another return flight - fortunately the delay, which was caused by the pilot not showing up on time, was during the day, so we didn't have to sleep outside.. no meal vouchers were given for this 7 hour delay. All of this and more might have been somewhat acceptable if the flight had actually been cheaper then other flights... Not the case. Although the list price of the ticket was about $30 cheaper then the direct American Airlines flight my co-workers took for the same trip. Their flight included a personal item and a carry-on bag in the price. Spirit allows one personal item and charges $50 - $60 for carry-ons.. $40-$50 for checked bags. After the disaster of given them my suitcase as a checked bag, I decided to go Carry-on on the next flight. Spirit also charges for anything on the flight... even water (water=$3). To top it off.. Spirit airlines has as little legroom as any other airline (Other then Jet Blue witch has the most standard legroom)... but Spirit has the cheapest seats I've ever seen on an airplane.. They actually don't recline and there is not entertainment on the plane... by no entertainment, I mean not even a magazine :)"
Pros: "The pilot, Frank"
Cons: "Due to extreme delay of our flight, we missed a family event."
Cons: "On a 3 day trip I had a total of 9 hours in delays on 2 flights- and a canceled flight! They do not email or text you at all- not even the usual courtesy email most airlines send letting you know its almost time to fly, or check-in online. They never alert changes to flights. It's like they want you to miss the flight. Second time in 5 years booking with them and last time was just as bad. If you want to make your destinations on time- don't risk booking with Spirit."
Pros: "spirit UNOS asaltantes NOOO NUNCA MAS"
Pros: "Fast service hilarious staff"
Pros: "The plane left on time."
Cons: "All was good."
Pros: "I liked that the wing said Howdy."
Cons: "Spirit is the absolute WORST airline on the market. The seats are so tiny, the airline attendants were incredibly rude. My flight home was canceled after they made us wait on the airplane for over 3 hours. They did not tell us what had happened or give us any kind of update during the time period. The flight was canceled and they were extremely unhelpful. I ended up purchasing a ticket through JetBlue to get home finally. I will NEVER fly Spirit again. You should be ashamed to work for this company."
Pros: "Buying the ticket and checking in were good experiences. Getting updates about the flight was a good thing too."
Cons: "I didn't get a choice on seat assignment. The flight attendants were loud and bumped into me quite often when two were passing on the aisle. I requested to not do that as there is only space for one body to go through. I got 'I'm only trying to do my job' to dismiss my request. Heard complains from one attendant about the delay causing her to miss her sleeping hours. Was not able to relax because of the attendant's loud conversation with one of the passengers and the loud noises made by the slamming of the doors in the food and refreshment area. Tried to keep occupied but the tray was too small to place my apple laptop. So just tried to squeeze myself in my seat to avoid being bopped into my head and shoulders. Not a very relaxing flight. Was not impressed about the are of a customer comfort. Another passengers were also complaining."
Cons: "I wasn't notified that the flight was gonna be delayed! Waited over an hour being lied to every couple of minutes that we ready to board and nothing happened !!! Last time I fly with this airlines and will definitely let others know my experience terrible terrible !"
Cons: "First flight delayed, missed connection, next flight doesn't leave for 48 hours. Did not offer accommodation. There wasn't even anyone at the gate leaving Newark initially so I could change my travel plans"
Cons: "Spirit Airilnes doesn't really care about you, they charge for water, the staff are mostly indifferent, and the overall experience is degrading. They are able to do this because they offer cheap flights; their argument is essentially "Go somewhere else if you don't like us." The fact that they package it in a friendly, 'hip' aesthetic makes the whole thing slightly insulting. It feels like an Apple commercial gone wrong. Unless you're really, really on a budget or there are no other companies, don't go with them. There's nothing more expensive then cheap sometimes."
Pros: "I was able to let my seat be chosen by the kiosk when I checked in, and I wound up in the first row with tons of leg room. It was great getting off the plane first and start my vacation ! I would recommend Spirt to everyone, besides the great seat, the flight and crew were teriffffic also."
Cons: "To many money for bags"
Pros: "Always great service and on time for me!"
Cons: "Waiting at tarmac for a gate"
Pros: "Fantastic cree"
Cons: "No entertainment, not even an outlet to plug my headphones into. That would have been ideal."
Cons: "Charge for everything. Long wait for luggage."
Pros: "I liked the staff. They made it seem easy"
Cons: "The $55 carry on fee that springs up out of nowhere. Not cool"
Cons: "Thought I was gonna die. So many bumps shaking constantly"
Cons: "ONLY ONE CARRY ON PERMITTED, THAT IS NOT EVEN A CARRY ON, IT IS A 'PERSONAL BAG' THAT YOU CAN'T EVEN FIT A PAIR OF PANTS IN IT!!! I FELT ROBBED, TAKEN ADVANTAGE OF. MY LUGGAGE WAS MORE EXPENSIVE THAN MY FLIHTG TICKET, I MEAN I HAD TO PAY TWICE FOR CARRYING A PAIR OF PANTS AND A LAPTOP. I WILL MAKE SURE, NOT TO RECOMMEND SPIRIT AIRLINE TO ANY OF THE PEOPLE I KNOW AND THEY KNOW. I FELT INSPIRED BY THIS HORRIBLE EXPERIENCE TO CREATE A BLOG JUST TO PRVENT OTHER USERS FROM THE LACK OF INFORMATION REGARDING THIS COMPANY. In addition to that, in my three hours flight I had to pay for WATER and the seats were stock (meaning that none of the seats were adjustable)."
Pros: "clean and safe is pretty good value."
Cons: "1) Luggage is overpriced. 2) THEY WON'T GIVE YOU A DRINK OF WATER ONBOARD? Therefore I will NOT recommend."
Pros: "Departure and Arrival went smooth. No delays."
Cons: "Staff was rude No announcements on delays Uninformative crew Delays and gate change wee not announced, noticed of place on projecter."