Superb service. Good food. Organized on boarding. Not overbooked. New planes. USB available for charging devices.
Long layover in Istanbul.
Comfortable, great food, awesome crew! I love that they have a great variety of entertainment material.
Good service and very smooth flight
Very grateful our flight wasn't packed- this allowed us to lay down a little and sleep. The attendants were very nice and helpful.
The new flight procedures informational film at the beginning of the flight (BA/Comic Relief)
The flight was to Heathrow which was not prepared to accept us at all. We waited 45 minutes in passport control. I expect BA to make sure the port of destination is prepared to receive its passengers
Pay for food on BA? They didn't even offer free water.
You charged me for coffe after flying all night
The crew were very friendly, and the flight was smooth and on time.
Boarding was a nightmare. There was not enough room for people to wait, no queuing in place nor priority boarding. We were in row 19 (so mid way through the plane) and by the time the refreshment trolley got to us a large majority of the food AND drink was sold out - seemed very strange!
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