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Had to take a shuttle bus from boarding gate to the plane and climb steps to the plane. I already knew 737-Max 8 was a small plane with only two toilets at the back for the entire economy cabin. If you sit among the last 5-6 rows closer to the toilet you will have passengers standing at the single aisle queuing to go toilet next to you as there could be more than 5-6 of them waiting at each time especially after meals. That said the crew was prompt to ensure the toilets were checked and in good order at intervals and they remained clean for use. The plane ride took close to 6 hours rather than 6.5h and despite taking off late some 25 minutes we arrived ahead of the scheduled time due to a shorter flight duration. In-Flight was challenging due to narrow aisle and quite slow. Food for breakfast was served rather late and a bit of rice grains were not fully cooked. good variety of juices and fruits + yogurt served. Flight was smooth.

SQ is a market leader for good reason and its 787 this time was actually comfortable and the service top notch as always.

Clean modern comfortable. Food could have been better, I only ate breakfast I wish they wouldn’t wake sleeping passengers who would rather sleep through dinner. No tea or coffee for breakfast

Excellent service. I pre-ordered gluten intolerant meal and they handle it with care. They served me my meal before other people's to avoid crossed contamination. Thank you 🙏

Food was just okay, need to improve for other menu variations

Food from Surabaya was below average but from Singapore is much better

The food options and quality could use some more excitement and variety.

This flight was 16 hours and they made it very tolerable. Seats were comfortable and the staff very accommodating. I had plenty of inflight entertainment. Food was very good.

My experience with Scoot is very good. Will have no issue flying with Scoot again.

Seating cramped; close to toilet, foul smelling and noisy, very unhygienic and disease risk Free and paid Wi-Fi NOT accessible at all - misleading advertising Very expensive sunglasses disappeared from back seat pouch. Coffee disgusting and cold