Flight was delayed “due to earlier delays of that plane”, so we were nearly three hours late.
Crew were welcoming, accommodating and they worked hard to find places for all carry on.
very average service no complimentary alcoholics drinks unlike other airlines such as Porter airlines No decent seats available during check-in time the day before
Airport terminal was outdated, flight was on a small jet with no wifi
It was great. There were some issues prior to takeoff. The weather was poor so we had to go through deicing, and we were delayed a bit by the pilots' concern about one of the engines, but that's aviation. The pilots handled everything with aplomb, and kept us apprised
I dread trans-Pacific flights. They are very long. This was my first time on Universal, and it was my best crossing ever. The staff were professional, the hospitality was great, and the food was delicious. The entertainment system filled the long flight hours. I will seek out Universal flights from now onwards. 🙂
Excellent flight. Smooth, efficient boarding. Quick flight. Arrived early at STL.
My flight was delayed about 1 1/2 hours in Chicago, but other then that it was a good flight.
The flight was delayed, it took longer than anticipated because of weather, and they broke my luggage.
Last minute gate change nearly caused us to miss our flight. Change was not announced or displayed in the main board at the old gate. Terrible communication. When we landed we had to wait 20 minutes because there was another plane at the assigned gate. Not the crew’s fault, but adding 20 minutes to a 45 minute flight sucked.
The flight was good. My luggage didn’t land with me when I arrived in Columbus. So grateful I was able to get my luggage back within the 2 hours😍👍.
It was out first time flying Air Canada and it was ok, comfort-wise. I hope airlines are able to get a quiet room installed for young children flying. Screaming and crying the whole time in business class is quite unfortunate. That was the only thing that really messed up the experience.
The Flight Attendant was particularly helpful to my wife, who was having a bad day.
Seriously need to improve the time schedule and the plans
It is air Canada so leaving 20 minutes late is very acceptable
One United employee a little impatient, also on flight WiFi was out for some time. I was happy to receive a complimentary alcoholic beverage for volunteering to check my carry on bag.
Everything was great, staff, planes, at the gate. All around everything was a pleasure flying .
I COULD NOT GET ON THE FLIGHT BECAUSE THE AIR CANADA CHECK-IN STAFF COULD NOT CHECK ME IN NEITHER COULD THEY DIRECT ME TO THE ALTERNATIVE CHECK-IN AIRLINE I DIDN'T FLY AND HAD TO REBOOK ANOTHER AIRLINE, PORTER FOR THE FOLLOWING DAY. I NEED MY REFUND FOR THE RETURN LEG
When a person pays 500 $ for one way ticket that person should have better seat not the seat before the bathrooms.🤔🤨
Seating is very tight. We were delayed 90 minutes to board, because the flight crew were late
