Took off late
Departed late and missed connection due to an overage of fuel. The crew took an additional 45 minutes to defuel the plane of 8000 gallons. Wth?! Have to stay overnight in Chicago now.
Comfortable seats, good legroom.
Not enough coffee for breakfast.
On time flight, as comfortable as can be hoped for.
Non-economy plus seats are too small. Boarding frequently complicated by passengers who create issues with overhead space and carry ons.
Best fligh I had in some time. Left on time, arrived early very attentitive crew (with smiles as they worked through the rear cabin - wish I had their names to give recognition for/to). Food rating should have had a ‘NA’ as I nor partner did not consume any food.
Can’t think of one thing - unless a flying saucer could have delivered me like in about 5 minutes to Cabo! Ok - maybe one thing: charging for a checked bag on international flight seems rediculous (you asked).
Boarding was a disorganized free-for-all. Complete chaos and the gate staff seemed unable to manage the situation. The plane itself was an aged 767 with uncomfortable, cramped seats and no entertainment options whatsoever. Haven't taken an international flight this bad in years. Entire cabin smelled like the lavatories for the duration of the flight.
Great flight, on-time, comfortable for economy class, food was decent for airplane food, free wine
Staff was not friendly to some other passengers, they had to wait hours for coffee. Long layover
Got there with minimal delays
Inattentive staff, broken tray table, seats not cleaned between flight ( covered in food crumbs), small seats
We had a very good experience with Air canada and will use Air Canada again.
The full experience
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