|Flights Arrive in||Memphis|
|Flights Depart from||Ottawa|
|Flight Price||C$ 676|
Pros: No surprises. On time. Courteous. I suppose the most amazing thing is their app. It tells you when your bags get on! Also I forgot that I had a knife in my pocket. I ran back to the desk and she went back, found my bag, put the knife in there. Wow. What service. Also I notice that Atlanta is a lot nicer than it use to be. Attendants are more friendly and loading is more organized. Way to go Delta.
Pros: We were able to fly standby on our original 2:30p flight but had to return to DCA for checked baggages later that day
Cons: Connecting flight from JFK to DCA was moved from approx 2:30p to nearly 8p, making our layover 7+ hours, as opposed to 1-2 hours. No reason for this change was provided. Delta crew member in JFK was rude and unhelpful. The second agent (who ultimately booked our standby tickets for our original connecting flight) was more pleasant.
Pros: Everything went smoothly. Baggage was at carousel before we were, a first.
Cons: Everything was fine.
Pros: The on flight entertainment was good
Cons: Sleeping was too uncomfortable
Pros: Friendly crew
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