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FAQs for Booking Ottawa to Shanghai Pu Dong Flights

How long does a flight from Ottawa to Shanghai Pu Dong take?
An average nonstop flight takes 17h 00m, covering a distance of 11331 km.
Which airlines provide the cheapest flights from Ottawa to Shanghai Pu Dong?
In the past 3 days, the cheapest round-trip tickets were found on American Airlines (C$ 613), Delta (C$ 683) and Air Canada (C$ 780).
Do I need a passport to fly between Ottawa and Shanghai Pu Dong?
Yes.

Book cheap flights from Ottawa to Shanghai Pu Dong (round-trip)

Airports
Origin
Ottawa
C$ 613
only
C$ 613
Destination
Shanghai
C$ 613
only
C$ 613
Tue, 3 Apr
YOW
PVG
35h 32m
Tue, 17 Apr
PVG
YOW
32h 53m
C$ 613
Trip: 15 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 28465 reviews
Overall
7.4
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.7
OKC
LAX
Excellent 8.0

Flight was delayed due to ice storm. AA personnel were calm and kept passengers informed of when we might expected to get the next flight out. They brought in sandwiches, chips and water, which was a thoughtful thing to do.

SEA
JFK
Excellent 10.0

Nice entertainment options.

No free WiFi for message.

JFK
MAD
Mediocre 2.0

Absolutely no part of the flight was comfortable or enjoyable.

The plane itself was clearly an older model, lacking many amenities I’ve come to expect flying coach. The overhead compartments were too small for larger carryon luggage, and no one on the crew alerted passengers to this. Thus, many passengers had to go against the traffic of those still boarding to find space for luggage. My seat was at the back of the plane so I had to spend close to 15 extra minutes walking back to the front against boarding passengers to find a place to put my luggage. A simple warning from the crew when I boarded would have prevented mine and many others unnecessary trouble simply boarding. During a very turbulent flight, the captain nor the crew made any announcements about turbulence, our safety, or our progress. Also during the flight, one of the flight attendants got into an awkward verbal spat with one of the passengers. Completely unprofessional and bothersome. Additionally, I had fallen asleep when dinner was being first served, but woke up before it was finished. A flight attendant approached me and asked if I’d like a dinner to which I replied “Yes”. The flight attendant never returned with a dinner for me, thus I did not eat the dinner, which I had paid for. Lastly, and perhaps most disturbing, was what transpired when a passenger had a medical emergency. With no warning, all of the airplane lights turned on and a loud “CODE RED” was announced over the sound system. Imagine being a sleeping passenger like myself, during a very turbulent flight, to be suddenly awoken to bright lights and a CODE RED shouted loudly over the PA. I’m not overexaggerating when I say that I was preparing for the worst. A truly terrifying moment that I am certain was shared with many others on board. To make matters even worse, as a flight attendant rushed to find a first aid kit (which she had trouble finding) she opened up the compartment over my partners seat and dropped a passengers ipad on her head. The flight attendant did return to apologize, but it was little consolation compared to the stress and panic the crew created. I have flown many times, and this was easily the worst flight of my life. American Airlines should be ashamed of the conditions they put their passengers in and they have lost two customers for good.

PHL
GRR
Mediocre 3.6

Still waiting to get to the terminal.

DCA
MCO
Excellent 8.0

taking off and landing

having to fill this out

Wed, 4 Apr
YOW
PVG
24h 25m
Tue, 17 Apr
PVG
YOW
21h 59m
C$ 683
Trip: 14 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 16210 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.5
Food
7.4
JFK
RSW
Excellent 9.3

on time, good service,

i agreed to check in my bag at the gate when they asked for volunteers thinking I would get it at the gate of my destination but after i checked it in in gate attendant informed me that i would get my bag at the baggage claim

DTW
LAX
Good 7.0

I received a message flight would be early but it was actually late...luckily it did not affect my connection

DTW
BDL
Excellent 10.0

Flight was on time.

Did not appreciate Aeromexico/Delta changing my flight times after I booked, giving me a more than 7 hour layover.

CUN
LAX
Okay 5.0

I loved that I was able to get home! The crew was nice.

It was very very warm in the plane. The entertainment unit was lacking.

ATL
VPS
Good 7.3

Boarding was quick and so was the flight. No entertainment or food on short flights, that should be a N/A

Thu, 5 Apr
YOW
PVG
19h 10m
Mon, 16 Apr
PVG
YOW
31h 17m
C$ 780
Trip: 12 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 21580 reviews
Overall
7.2
Boarding
7.3
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
EWR
YUL
Okay 5.0

Friendly staff

Smelled like vomit when I sat in my seat and there was garabage on the floors. Staff was nice but plane was extremely small and untidy.

YYZ
HKG
Excellent 9.3

The entertainment selection was great and the seats were comfortable.

Maybe we needed to specify this earlier, but there were no vegetarian options offered for the meals. It's minor, but it'd be nice to have that option when we're asked instead of needing to arrange it beforehand.

YYZ
BOS
Okay 4.3

The connecting flight was with air Canada. In general the flight was fine. Landed on a Saturday afternoon.

What was not fine was the horror at the other end when air Canada lost my bag (which had my suit and prescriptions) and couldn't tell me where it was or when it would be delivered for over two days of calling between their service centre and one the ground people at Boston. The call centre was in India, no one in Boston would tell them what was going on. It should not take three days to sort, when the bag had actually been sent on the next flight (on Saturday evening) after the one I took. Fortunately, was able to borrow BP medication from a relative and ultimately had to spend money to buy new suit and clothes before bag finally appeared because I had business meetings for which I needed appropriate attire. Every other airline I gave flown where my bag was delayed was always delivered in 24 hours. This was not Brussels airlines fault, it was the fault of air Canada.

EWR
YVR
Okay 4.0

TV in seat, new plane. I liked nothing else about this crappy airline.

Delayed because they couldn't fit the luggage on the plane, had to pay extra for my family to sit together, worst service ever on board, the slowest old ladies pushing the cart, 90 minutes late in perfect weather, took forever to get the baggage.

YVR
YYZ
Okay 4.3

Media choice

Crew was very unorganized, had a lot of noticeable blips in service

Mon, 9 Apr
YOW
PVG
32h 00m
Wed, 11 Apr
PVG
YOW
19h 35m
C$ 796
Trip: 3 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 54829 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.4
IAD
SAN
Mediocre 3.3

5 hour delay; sat on the plane for that duration with minimal handouts of water or snacks. Why didn’t we go back to the gate and de-plane? It was utterly miserable.

SFO
SMF
Okay 5.3

Flight was on time

Boarded on the tarmac when it was cold and windy and in no particular order so it was a long time standing in the cold

SBA
DEN
Excellent 10.0

Stewardess was pleasant. Left on time.

EWR
LHR
Excellent 8.0

Entertainment and leg room brilliant!

Good was disgusting

IAH
MSY
Excellent 10.0

Everything went well

I loved everything

Fri, 9 Mar
YOW
PVG
26h 25m
Fri, 30 Mar
PVG
YOW
31h 09m
C$ 911
Trip: 21 days
Overall 0.0 Poor
Based on 0 reviews
Tue, 8 May
YOW
PVG
39h 45m
Sat, 9 Jun
PVG
YOW
38h 04m
C$ 1061
Trip: 33 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 3967 reviews
Overall
6.5
Boarding
6.7
Comfort
6.4
Crew
6.9
Entertainment
6.0
Food
6.0
IAD
PEK
Excellent 10.0

Level of Service

PEK
IAH
Excellent 8.0

Crews were polite and helpful

Food was edible but horrible! It makes me doubt this country’s 5000-year history of cuisines.

PEK
SFO
Excellent 10.0

The flight attendants where excellent.

n/a

PEK
CKG
Mediocre 2.0

I had to stay at Beijing for overnight and took a flight the next day.

BOM
PEK
Mediocre 2.0

The aircraft crew was nice

The ground staff in Mumbai airport was rude and disrespectful. These people need special training on communication. Very dissapointed, never taking air China again.

Wed, 4 Apr
YOW
PVG
35h 32m
Tue, 17 Apr
PVG
YOW
32h 53m
C$ 613
Trip: 14 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 28465 reviews
Overall
7.4
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.7
ATL
MIA
Excellent 10.0

They are always nice and considerate after 4+ years flying constantly. They rate #1

No complaints

PHL
MSY
Good 6.3

Seats were nice, service came pretty quickly considering the size of the plane, boarding went reasonably quick

Started boarding and didn't announce another delay till we're on the aircraft, sitting in the gate for an hour and a half. My audio jack was broken and regardless, it will still trying to charge me for everything even though i was force to be squashed between two people who are also frustrated about sitting doing nothing.

PHL
GRR
Mediocre 3.6

Still waiting to get to the terminal.

CZM
DFW
Excellent 10.0

I was pleasantly surprised that I was able to text via free WiFi in the sky. Oddly, this same service is unable to be acquired, once you’re in the United States. Leave it to Mexico, a beautiful country that’s struggling with so much poverty, to offer up free internet service instead of some silly $20 per flight deal which occurs once you cross into (at least on the surface) the wealthy, not so poverty stricken, USA! AMERICA! America, the same America that the side of the plane you’re flying in, is so proudly representing. Rich, powerful, fair America needs the extra $20!

I loved all of it. I have nothing to complain about. Thanks for a great experience!! Except, if there’s any way that I can extend a complaint about the Cozumel airport... I was SO disappointed that they no longer carry those delicious Doritos, that can only be found in Mexico. Their stores stopped carrying them and I nearly died of sadness! Just kidding guys. I had a great experience and I love Cozumel airport. It’s one of my favorites, honestly.

SEA
JFK
Excellent 10.0

Nice entertainment options.

No free WiFi for message.

Sun, 8 Apr
YOW
PVG
35h 32m
Tue, 17 Apr
PVG
YOW
32h 53m
C$ 613
Trip: 10 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 28465 reviews
Overall
7.4
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.7
CZM
DFW
Excellent 10.0

I was pleasantly surprised that I was able to text via free WiFi in the sky. Oddly, this same service is unable to be acquired, once you’re in the United States. Leave it to Mexico, a beautiful country that’s struggling with so much poverty, to offer up free internet service instead of some silly $20 per flight deal which occurs once you cross into (at least on the surface) the wealthy, not so poverty stricken, USA! AMERICA! America, the same America that the side of the plane you’re flying in, is so proudly representing. Rich, powerful, fair America needs the extra $20!

I loved all of it. I have nothing to complain about. Thanks for a great experience!! Except, if there’s any way that I can extend a complaint about the Cozumel airport... I was SO disappointed that they no longer carry those delicious Doritos, that can only be found in Mexico. Their stores stopped carrying them and I nearly died of sadness! Just kidding guys. I had a great experience and I love Cozumel airport. It’s one of my favorites, honestly.

JFK
MAD
Mediocre 2.0

Absolutely no part of the flight was comfortable or enjoyable.

The plane itself was clearly an older model, lacking many amenities I’ve come to expect flying coach. The overhead compartments were too small for larger carryon luggage, and no one on the crew alerted passengers to this. Thus, many passengers had to go against the traffic of those still boarding to find space for luggage. My seat was at the back of the plane so I had to spend close to 15 extra minutes walking back to the front against boarding passengers to find a place to put my luggage. A simple warning from the crew when I boarded would have prevented mine and many others unnecessary trouble simply boarding. During a very turbulent flight, the captain nor the crew made any announcements about turbulence, our safety, or our progress. Also during the flight, one of the flight attendants got into an awkward verbal spat with one of the passengers. Completely unprofessional and bothersome. Additionally, I had fallen asleep when dinner was being first served, but woke up before it was finished. A flight attendant approached me and asked if I’d like a dinner to which I replied “Yes”. The flight attendant never returned with a dinner for me, thus I did not eat the dinner, which I had paid for. Lastly, and perhaps most disturbing, was what transpired when a passenger had a medical emergency. With no warning, all of the airplane lights turned on and a loud “CODE RED” was announced over the sound system. Imagine being a sleeping passenger like myself, during a very turbulent flight, to be suddenly awoken to bright lights and a CODE RED shouted loudly over the PA. I’m not overexaggerating when I say that I was preparing for the worst. A truly terrifying moment that I am certain was shared with many others on board. To make matters even worse, as a flight attendant rushed to find a first aid kit (which she had trouble finding) she opened up the compartment over my partners seat and dropped a passengers ipad on her head. The flight attendant did return to apologize, but it was little consolation compared to the stress and panic the crew created. I have flown many times, and this was easily the worst flight of my life. American Airlines should be ashamed of the conditions they put their passengers in and they have lost two customers for good.

ATL
MIA
Excellent 10.0

They are always nice and considerate after 4+ years flying constantly. They rate #1

No complaints

SEA
JFK
Excellent 10.0

Nice entertainment options.

No free WiFi for message.

DFW
ELP
Excellent 9.3

I had a great experience on my flight and the staff could NOT have done a better job. I want to thank everyone from the boarding gate to the deboarding gate, for such a nice experience. But listen up Americans, the entertainment would’ve been better, if one: the internet was free like it was in MEXICO! And two: the sound worked for the movies. (That might’ve been my fault... or my phone’s fault). But, the free texting was something only available in a country to which Donald Trump (the most patriotic American in his whole wide mind) thinks is so inferior! What’s up America? Can’t afford to give us free WiFi in our planes? I hear ya... What’re you gonna do Trump, build a wall around the United State’s overpriced internet service?!? Just kidding folks! I had a great flight!

I didn’t like nothing! Haha... see that just sounds cool and negative to say... but if you want to get technical and check my syntax and grammar and stuff, that means I DID like EVERYTHING! And I did! Thanks American I appreciate you!

Tue, 3 Apr
YOW
PVG
24h 25m
Sun, 15 Apr
PVG
YOW
40h 08m
C$ 691
Trip: 13 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 16210 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.5
Food
7.4
BDL
CUN
Excellent 9.6

The plane was new and very comfortable. Free entertainment and plug for charging electronics. Love this airline!

DTW
LAX
Good 7.0

I received a message flight would be early but it was actually late...luckily it did not affect my connection

ATL
VPS
Good 7.3

Boarding was quick and so was the flight. No entertainment or food on short flights, that should be a N/A

JFK
LAS
Excellent 10.0

Smooth flight Courteous

On a five hours flight a two dollars sandwich wouldn’t hurt!!

CLE
ATL
Okay 4.6

Short trip

Very hot ride

Mon, 9 Apr
YOW
PVG
35h 32m
Tue, 17 Apr
PVG
YOW
32h 53m
C$ 613
Trip: 9 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 28465 reviews
Overall
7.4
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.7
JFK
MAD
Mediocre 2.0

Absolutely no part of the flight was comfortable or enjoyable.

The plane itself was clearly an older model, lacking many amenities I’ve come to expect flying coach. The overhead compartments were too small for larger carryon luggage, and no one on the crew alerted passengers to this. Thus, many passengers had to go against the traffic of those still boarding to find space for luggage. My seat was at the back of the plane so I had to spend close to 15 extra minutes walking back to the front against boarding passengers to find a place to put my luggage. A simple warning from the crew when I boarded would have prevented mine and many others unnecessary trouble simply boarding. During a very turbulent flight, the captain nor the crew made any announcements about turbulence, our safety, or our progress. Also during the flight, one of the flight attendants got into an awkward verbal spat with one of the passengers. Completely unprofessional and bothersome. Additionally, I had fallen asleep when dinner was being first served, but woke up before it was finished. A flight attendant approached me and asked if I’d like a dinner to which I replied “Yes”. The flight attendant never returned with a dinner for me, thus I did not eat the dinner, which I had paid for. Lastly, and perhaps most disturbing, was what transpired when a passenger had a medical emergency. With no warning, all of the airplane lights turned on and a loud “CODE RED” was announced over the sound system. Imagine being a sleeping passenger like myself, during a very turbulent flight, to be suddenly awoken to bright lights and a CODE RED shouted loudly over the PA. I’m not overexaggerating when I say that I was preparing for the worst. A truly terrifying moment that I am certain was shared with many others on board. To make matters even worse, as a flight attendant rushed to find a first aid kit (which she had trouble finding) she opened up the compartment over my partners seat and dropped a passengers ipad on her head. The flight attendant did return to apologize, but it was little consolation compared to the stress and panic the crew created. I have flown many times, and this was easily the worst flight of my life. American Airlines should be ashamed of the conditions they put their passengers in and they have lost two customers for good.

ORD
RDU
Excellent 9.3

Great crew

FLIght delayed

ATL
MIA
Excellent 10.0

They are always nice and considerate after 4+ years flying constantly. They rate #1

No complaints

MAD
PHL
Good 7.3

The staff member at the gate counter in Philly was very short and rude. She asked for people volunteer to check their carry-on bags and when I took mine up she was very curt. She asked me for my seat number (I didn't hear her) and her tone got worse. A woman who did not speak English need assistance and was turned away by this person with s shrug. The Latina finally stood in the middle of the gate area asking for help from anyone who could speak English. I just spent 18 days I Madrid and never once was rejected when I asked for assistance. I was not happy with your employee and I was ashamed to hear an American treat someone that way. In the employee's defense, she was alone at the dest up until boarding time and was juggling a lot of balls without any other support. Not a good experience.

PHL
GRR
Mediocre 3.6

Still waiting to get to the terminal.

Wed, 4 Apr
YOW
PVG
37h 44m
Sun, 15 Apr
PVG
YOW
40h 08m
C$ 691
Trip: 12 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 16210 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.5
Food
7.4
RAP
MSP
Excellent 8.6

Very quick boarding process. There was no entertainment so I couldn't rate that.

There should be a N/A option if there is no entertainment available.

BDL
CUN
Excellent 9.6

The plane was new and very comfortable. Free entertainment and plug for charging electronics. Love this airline!

BOI
SLC
Good 7.6

The crew

The delay

MSP
ATL
Excellent 9.6

Entertainment is so appreciated on long flights. It was quiet. Snacks done quickly. Took a long time to board, but the flight was full. We were delayed out of gate because of this. Unloading plane went fairly quick but could have been a problem for short connections. Those people should have been allowed to leave first.

JFK
LAS
Excellent 10.0

Smooth flight Courteous

On a five hours flight a two dollars sandwich wouldn’t hurt!!

Sun, 8 Apr
YOW
PVG
32h 05m
Wed, 11 Apr
PVG
YOW
21h 49m
C$ 780
Trip: 4 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 21580 reviews
Overall
7.2
Boarding
7.3
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
LGA
YYZ
Mediocre 2.6

Sitting on the tarmac for an hour before takeoff Cramped seats No beverage service (supposedly, because of turbulence, although other airlines have not let turbulence stop them from serving food and drink)

EWR
YVR
Okay 4.0

TV in seat, new plane. I liked nothing else about this crappy airline.

Delayed because they couldn't fit the luggage on the plane, had to pay extra for my family to sit together, worst service ever on board, the slowest old ladies pushing the cart, 90 minutes late in perfect weather, took forever to get the baggage.

EWR
YUL
Okay 5.0

Friendly staff

Smelled like vomit when I sat in my seat and there was garabage on the floors. Staff was nice but plane was extremely small and untidy.

YYZ
YVR
Good 6.3

entertainment system worked well

USB charging jacks didn't work in my seat or the person next to me; long delay offloading due to lack of gates

YVR
YYZ
Okay 4.3

Media choice

Crew was very unorganized, had a lot of noticeable blips in service

Wed, 4 Apr
YOW
PVG
37h 44m
Sun, 15 Apr
PVG
YOW
40h 08m
C$ 691
Trip: 12 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 16210 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.5
Food
7.4
JFK
RSW
Excellent 9.3

on time, good service,

i agreed to check in my bag at the gate when they asked for volunteers thinking I would get it at the gate of my destination but after i checked it in in gate attendant informed me that i would get my bag at the baggage claim

BOI
SLC
Good 7.6

The crew

The delay

BDL
CUN
Excellent 9.6

The plane was new and very comfortable. Free entertainment and plug for charging electronics. Love this airline!

MSP
ATL
Excellent 9.6

Entertainment is so appreciated on long flights. It was quiet. Snacks done quickly. Took a long time to board, but the flight was full. We were delayed out of gate because of this. Unloading plane went fairly quick but could have been a problem for short connections. Those people should have been allowed to leave first.

DTW
BDL
Excellent 10.0

Flight was on time.

Did not appreciate Aeromexico/Delta changing my flight times after I booked, giving me a more than 7 hour layover.

Fri, 6 Apr
YOW
PVG
20h 25m
Mon, 16 Apr
PVG
YOW
33h 22m
C$ 801
Trip: 11 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 21580 reviews
Overall
7.2
Boarding
7.3
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
YVR
YYZ
Okay 4.3

Media choice

Crew was very unorganized, had a lot of noticeable blips in service

SYD
YVR
Okay 5.3

Luckily had an empty seat next to me. Good tv and movies to watch

Crew wasn't super friendly, missed 2 meals because we were asleep, time between food and drink offerings too long

EWR
YVR
Okay 4.0

TV in seat, new plane. I liked nothing else about this crappy airline.

Delayed because they couldn't fit the luggage on the plane, had to pay extra for my family to sit together, worst service ever on board, the slowest old ladies pushing the cart, 90 minutes late in perfect weather, took forever to get the baggage.

YYZ
HKG
Excellent 9.3

The entertainment selection was great and the seats were comfortable.

Maybe we needed to specify this earlier, but there were no vegetarian options offered for the meals. It's minor, but it'd be nice to have that option when we're asked instead of needing to arrange it beforehand.

EWR
YUL
Okay 5.0

Friendly staff

Smelled like vomit when I sat in my seat and there was garabage on the floors. Staff was nice but plane was extremely small and untidy.

Thu, 5 Apr
YOW
PVG
24h 25m
Sun, 15 Apr
PVG
YOW
40h 08m
C$ 691
Trip: 11 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 16210 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.5
Food
7.4
JFK
RSW
Excellent 9.3

on time, good service,

i agreed to check in my bag at the gate when they asked for volunteers thinking I would get it at the gate of my destination but after i checked it in in gate attendant informed me that i would get my bag at the baggage claim

BDL
CUN
Excellent 9.6

The plane was new and very comfortable. Free entertainment and plug for charging electronics. Love this airline!

CUN
LAX
Okay 5.0

I loved that I was able to get home! The crew was nice.

It was very very warm in the plane. The entertainment unit was lacking.

MSP
ATL
Excellent 9.6

Entertainment is so appreciated on long flights. It was quiet. Snacks done quickly. Took a long time to board, but the flight was full. We were delayed out of gate because of this. Unloading plane went fairly quick but could have been a problem for short connections. Those people should have been allowed to leave first.

DTW
BDL
Excellent 10.0

Flight was on time.

Did not appreciate Aeromexico/Delta changing my flight times after I booked, giving me a more than 7 hour layover.

Sat, 7 Apr
YOW
PVG
17h 00m
Mon, 16 Apr
PVG
YOW
31h 17m
C$ 801
Trip: 10 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 21580 reviews
Overall
7.2
Boarding
7.3
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
EWR
YUL
Okay 5.0

Friendly staff

Smelled like vomit when I sat in my seat and there was garabage on the floors. Staff was nice but plane was extremely small and untidy.

YVR
CUN
Okay 4.6

Take off and landing smooth and relatively smooth in between.

6 hour flight no food included. Came by twice for beverages. No entertainment. Probably the first time in 10 years I've been on a flight without any screens for entertainment. Goes without saying, no USB plug in.

LGA
YYZ
Mediocre 2.6

Sitting on the tarmac for an hour before takeoff Cramped seats No beverage service (supposedly, because of turbulence, although other airlines have not let turbulence stop them from serving food and drink)

YYZ
YVR
Good 6.3

entertainment system worked well

USB charging jacks didn't work in my seat or the person next to me; long delay offloading due to lack of gates

BOS
YYZ
Good 6.6

Passengers were kept well-informed by staff on flight status. Boarding process was efficient. Gate agents and crew were professional and friendly. Appreciated the in-flight entertainment.

Seating was cramped and claustrophobic. I'm only 5 feet tall and my legs were stiff after a 90 minute flight. "Snacks" were kind of pathetic - tiny bag of pretzels. The worst part was the crowded gate area at Boston. It made me feel like a cattle holding pen. Since we're told to get there two hours early, it would be nice to have more than a tiny little snack bar with overpriced pre-made sandwiches and salads that have been sitting out for who knows how long. Crappy lukewarm coffee. Starbucks is right outside security, but of course we can't bring liquids through.

Mon, 9 Apr
YOW
PVG
24h 35m
Sun, 15 Apr
PVG
YOW
40h 08m
C$ 691
Trip: 7 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 16210 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.5
Food
7.4
CLE
ATL
Okay 4.6

Short trip

Very hot ride

JFK
RSW
Excellent 9.3

on time, good service,

i agreed to check in my bag at the gate when they asked for volunteers thinking I would get it at the gate of my destination but after i checked it in in gate attendant informed me that i would get my bag at the baggage claim

ATL
VPS
Good 7.3

Boarding was quick and so was the flight. No entertainment or food on short flights, that should be a N/A

CUN
LAX
Okay 5.0

I loved that I was able to get home! The crew was nice.

It was very very warm in the plane. The entertainment unit was lacking.

BOI
SLC
Good 7.6

The crew

The delay

Wed, 4 Apr
YOW
PVG
35h 32m
Sat, 14 Apr
PVG
YOW
31h 28m
C$ 792
Trip: 11 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 28465 reviews
Overall
7.4
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.7
JFK
MAD
Mediocre 2.0

Absolutely no part of the flight was comfortable or enjoyable.

The plane itself was clearly an older model, lacking many amenities I’ve come to expect flying coach. The overhead compartments were too small for larger carryon luggage, and no one on the crew alerted passengers to this. Thus, many passengers had to go against the traffic of those still boarding to find space for luggage. My seat was at the back of the plane so I had to spend close to 15 extra minutes walking back to the front against boarding passengers to find a place to put my luggage. A simple warning from the crew when I boarded would have prevented mine and many others unnecessary trouble simply boarding. During a very turbulent flight, the captain nor the crew made any announcements about turbulence, our safety, or our progress. Also during the flight, one of the flight attendants got into an awkward verbal spat with one of the passengers. Completely unprofessional and bothersome. Additionally, I had fallen asleep when dinner was being first served, but woke up before it was finished. A flight attendant approached me and asked if I’d like a dinner to which I replied “Yes”. The flight attendant never returned with a dinner for me, thus I did not eat the dinner, which I had paid for. Lastly, and perhaps most disturbing, was what transpired when a passenger had a medical emergency. With no warning, all of the airplane lights turned on and a loud “CODE RED” was announced over the sound system. Imagine being a sleeping passenger like myself, during a very turbulent flight, to be suddenly awoken to bright lights and a CODE RED shouted loudly over the PA. I’m not overexaggerating when I say that I was preparing for the worst. A truly terrifying moment that I am certain was shared with many others on board. To make matters even worse, as a flight attendant rushed to find a first aid kit (which she had trouble finding) she opened up the compartment over my partners seat and dropped a passengers ipad on her head. The flight attendant did return to apologize, but it was little consolation compared to the stress and panic the crew created. I have flown many times, and this was easily the worst flight of my life. American Airlines should be ashamed of the conditions they put their passengers in and they have lost two customers for good.

PHL
MSY
Good 6.3

Seats were nice, service came pretty quickly considering the size of the plane, boarding went reasonably quick

Started boarding and didn't announce another delay till we're on the aircraft, sitting in the gate for an hour and a half. My audio jack was broken and regardless, it will still trying to charge me for everything even though i was force to be squashed between two people who are also frustrated about sitting doing nothing.

MAD
PHL
Good 7.3

The staff member at the gate counter in Philly was very short and rude. She asked for people volunteer to check their carry-on bags and when I took mine up she was very curt. She asked me for my seat number (I didn't hear her) and her tone got worse. A woman who did not speak English need assistance and was turned away by this person with s shrug. The Latina finally stood in the middle of the gate area asking for help from anyone who could speak English. I just spent 18 days I Madrid and never once was rejected when I asked for assistance. I was not happy with your employee and I was ashamed to hear an American treat someone that way. In the employee's defense, she was alone at the dest up until boarding time and was juggling a lot of balls without any other support. Not a good experience.

PHL
CDG
Okay 5.6

I paid $20,for the in flight Internet and it didn't work. Neither did my monitor.

OKC
LAX
Excellent 8.0

Flight was delayed due to ice storm. AA personnel were calm and kept passengers informed of when we might expected to get the next flight out. They brought in sandwiches, chips and water, which was a thoughtful thing to do.

Sat, 26 May
YOW
PVG
23h 05m
Tue, 26 Jun
PVG
YOW
35h 45m
C$ 1064
Trip: 32 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 3967 reviews
Overall
6.5
Boarding
6.7
Comfort
6.4
Crew
6.9
Entertainment
6.0
Food
6.0
PEK
IAH
Excellent 8.0

Crews were polite and helpful

Food was edible but horrible! It makes me doubt this country’s 5000-year history of cuisines.

PEK
JFK
Okay 5.6

The style of the pillows and blankets were nice. The pillows were really comfortable and a good size. The taste of the food was okay. I honestly expected a horrible experience, it was not fantastic but it was better than what I anticipated.

The sealed blanket had white hair as if from an older person. Although I liked the pillow, on my return flight I used it to sleep, I used it for my back the entire time going, when I got home I noticed I was developing a sty on my eyelid. My companions noticed that the sometimes when he received his food it was still cold in some parts. On my return flight there were a few times my row was skipped for drinks. On my return flight the stewardess seemed hesitant when I asked for an additional drink. I ordered tea and asked for water. The gate agent in Beijing was extremely rude and unhelpful, she ignored us and even tossed our ticket back at us when we tried to ask about our seats for the flight.

DEL
PEK
Good 7.3

overall it was good; crew was excellent, kept the plane, specially toilet clean throughout.

food selection for vegetarians better movie selection; english in TV documentaries.

PEK
CKG
Mediocre 2.0

I had to stay at Beijing for overnight and took a flight the next day.

SFO
PEK
Excellent 8.0

The in-flight meals from SFO to Beijing were good and the flight attendents' service was up to the standard.

The transfer at Beijing was awful.

Fri, 6 Apr
YOW
PVG
17h 00m
Fri, 13 Apr
PVG
YOW
33h 22m
C$ 821
Trip: 8 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 21580 reviews
Overall
7.2
Boarding
7.3
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
YVR
CUN
Okay 4.6

Take off and landing smooth and relatively smooth in between.

6 hour flight no food included. Came by twice for beverages. No entertainment. Probably the first time in 10 years I've been on a flight without any screens for entertainment. Goes without saying, no USB plug in.

YYZ
BOS
Okay 4.3

The connecting flight was with air Canada. In general the flight was fine. Landed on a Saturday afternoon.

What was not fine was the horror at the other end when air Canada lost my bag (which had my suit and prescriptions) and couldn't tell me where it was or when it would be delivered for over two days of calling between their service centre and one the ground people at Boston. The call centre was in India, no one in Boston would tell them what was going on. It should not take three days to sort, when the bag had actually been sent on the next flight (on Saturday evening) after the one I took. Fortunately, was able to borrow BP medication from a relative and ultimately had to spend money to buy new suit and clothes before bag finally appeared because I had business meetings for which I needed appropriate attire. Every other airline I gave flown where my bag was delayed was always delivered in 24 hours. This was not Brussels airlines fault, it was the fault of air Canada.

YYZ
HKG
Excellent 9.3

The entertainment selection was great and the seats were comfortable.

Maybe we needed to specify this earlier, but there were no vegetarian options offered for the meals. It's minor, but it'd be nice to have that option when we're asked instead of needing to arrange it beforehand.

YYZ
YVR
Good 6.3

entertainment system worked well

USB charging jacks didn't work in my seat or the person next to me; long delay offloading due to lack of gates

YUL
YYZ
Excellent 8.0

Even if I missed the connection, I was happy that a connection was automatically send to me and I did not have to worry about mu baggage or check out at Pearson.

I reserved two tickets and out of the four planes with took only one we had seats next to each other so we couldn't carry out some business on the flights.

Ottawa to Shanghai Pu Dong Flight Information

Flights Arrive in Shanghai Pu Dong
Flights Depart from Ottawa
Flight Price C$ 613
Distance 11331 km
Airlines American Airlines, Delta, Air Canada, United, Air China
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