Service was great, and the premium economy seating was very comfortable. The food was good.
I dont know how to explain but i really satisfied
Service was great didn't leave on time was not good
EVA canceled me out of the return flight from Manila to Spokane so we had to rebook and repay. Very unprofessional!! Still have not returned home!!
This flight was even more crowded that Singapore to Taipei, an extra row of seats and an additional 4th seat in the middle made it extremely crowded. No leg room, no width for room. Terribly uncomfortable flight. The food was disgusting. We will never fly EVA Air again.
Movie selection was not as good as recent flights I've taken (EVA and other airlines).
Very smooth flight. Superb crew, great food and service. Slept most of the way. Excellent airline.
The boarding was organized and efficient. The crew was very thoughtful and did not wake me up when meals were served. I was totally exhausted after 2 weeks of vacation with a tour group. So sleep was more important to me. The crew just left me a sticker telling me that food had been served and if I woke up hungry to contact the crew. I did have the last meal scheduled on board. Food was very mediocre. The scrambled egg and minced meat were too salty. The porridge was passable. I was disappointed because I have high expectations of food from Taiwan. I thought EVA being a Taiwan based airline would have served its customers better tasting food.
delayed and the cabin crew was like trainees.. a bit careless and not so pleasing to their job
Crew's attitude can be better. I asked one crew member to help to put carry on baggage into overhead bin, but he was not willing to help. I needed help because my height is short. His attitude was bad.
Most relaxing long distance flight I have been on. And I have flown on many.
I would like to commend the staff from this flight. They all looked happy and I can tell they love what they are doing and constantly smiling while serving the passengers. Special mention to the guy FA in our section. I did not get his name but he is so far the best F.A I have ever encountered!
I was ordered vegetarian food, but didn't services to me :(
Staff very friendly and helpful Everything was clean and most important on time Unfortunately let down by the quality of the food Would be very happy to use them again
Liked that I could pick my seat and have a special meal without an extra charge. Luggage is reasonable for overseas trip. What could have been better is boarding and leaving on time.
Staff is friendly, great variety of entertainment, check in a little messy but due to people not listening. Overall a pleasant experience. Would use again in the future.
It felt like a new plane. Decent leg room in economy, food was fine, and the plane didn’t feel super dry and uncomfortable.
Better training to have qualified crews and services. My flight was from around 12 midnight Friday Taipei to Vancouver. After two hours first meal (2:00 Am -8:00 ) no crew available for even asking for some water. I was even willing to pay for water. For breakfast after 8 hours the only drink was tea and coffee no water or juice.
3 of the 4 flights had delays despite the weather being fine, but still managed to make all connections
Flight was delay almost 2 hours from Hong Kong to Taipei. Last minute gate change from 24 to 66. Long way walk. We need to run in the Taipei airport to catch our next flight from Taipei to Vancouver. That is so suck!
Great! Internet is below its competition. Poor connectivity quality and speed.
It was a good experience except that the flight has been rescheduled, bit disappointed but it happens.
More meal choice. There was only pork, beef and shrimp. I could not eat any of it and they had no alternatives
The only notable problem was bathroom facilities. Only one toilet for far too many people, and dirty nearly all the time. Both otherwise, Cathay Pacific is great. Wonderful staff everywhere.
The flight attendants were very helpful, efficient and courteous in helping everyone!
I didn't see any flight attendants offer coffee or green tea. There was regular drink service but after a short meal was served didn't notice that happening.
The staff were so friendly and accommodating. The food was great. Lots of movies to choose from as well as tv shows. Highly recommend.
Better. I took an aisle seat this time. Although the overheard compartment above the seat ahead of me kept opening up during flight.
I have a Peanut Allergy and the Steward staff were very accommodating in ensuring my safety as my allergy is life threatening. Very professional and so vested in their profession.
My seat was sold off to someone else. Had to wait 9 hours to catch the next filght. Definitely will never use Cathay Pacific again. Bad, very bad airline. will comment on google reviews too.
Everything went excellent! I worried a little about my luggage, cause i had a long stop at Qatar Airport (DOHA) on my way back, but everything went perfect!!! Great Airline, great pilots, the crew is amazing!!!! Respect for the people doing amazing things who nobody sees!!! I am from the Netherlands... Our stupid airport could learn a lot of Philippines Airlines.
They asked me to go down to economy when i booked for comfort class
amazing service for a 4hr flight, great selection of movies and music, blanket options, good toilets
The staff seemed nice. The plane is small and being tall you can experience discomfort
I didnt experience it but i saw them and heard that some are not good in customer service. They dont know how to talk with respect and in a nice way.with persons who needs it. Especially with seniors and people who does not know how to speak english that much.
Flight stewards were sometimes short when passengers made requests at the same time. The requests were simple but a smile & a remark of "I'll get to you soon" instead of a curt & passing "Wait a minute." Flying is not cheap & good manners should be a given when taking care of people cramped in seats for longer than ten hours. The food tasted great but doesn't look appetizing. The mid-meal break food or merienda were great in the last two flights I was on.
Excellent service from check in/ bag drop counter staff to flight attendants. Food was great. Seats are nice. Excellent airline.
The worstest airlines that I never had it before. I will never choose for the future
We did booked shorter layovers but flights changed and layovers are too long good thing Philippine Airlines give us a hotel in manila but here Vancouver to Calgary too long layovers and there is enough sets to wait closer to air canada and they will open 4am.we were here 1 am .our flights schedule for air canada 8:10am.we paid expensive flights but not happy of lay over Vancouver to Calgary.
Need to upgrade the lavatory it was very filthy and disgusting. Very poor hygiene.
French speaker should have an intelligible accent 4.5 hour flights with 2 hour delays should have more than a granola bar included
Flight was "over subscribed" which is Air Canada speak for "we cancelled the earlier yyc-yvr flight so we now have more bums than seats".
Liked that it wasnt a full flight but we were asked to check carry on luggage as we were told the flight was full so i did, and that was not true. There was tons of empty overhead bins. No entertainment, and only one drinks and snack service when my ladt flight on aircanada in February, Montréal to Victoria had 2 drink service offers in the 5 and a half hour flight. Why only one this time? It felt very "budget" and cheap
Great flight attendants, great luggage tracking, pretty good trans-pacific business class setup, food was modest. Only paid WiFi in business class unless you enter an Air Canada member number at the time of booking (e.g., no Star Alliance member number). Vegetarian food was tasty but had no protein. Overall, a good mainstream North American carrier flight experience. Acceptable if the price is right. Otherwise, I might choose an Asian carrier for elevated experience.
We had an unfortunate incident in the Maple Lounge. After five hours between flights including a delay to our return flight to Brisbane. I had two glasses of wine over four hours and when I asked for a cocktail the serving person refused (Saturday 15th August, 2200 hours), she refused me. She claimed to have counted my drinks, and said that 'as a senior person (me)' I could have a medical incident on the flight if I had any more to drink. This was an extremely confrunting experience which I have never had before. Quite literally, I had two medium glasses of (quite average) wine between about 6 pm and 10 pm. I had poured one other, very early on our arrival, for my wife.
We were delayed from 8am until 5pm. Was not given food vouchers,just left sitting in waiting area.
Crew are excellent. I wish they have personal care kit on board
Honestly the flight itself was okay, but the food and drink was so subpar it made me not want to fly with Air Canada again!
Meet my expectations and I’m happy I choose sir Canada
Due to mechanical problems our flight was cancelled after several hours. We spent many hours sitting on the aircraft with no air conditioning until being allowed to disembark. Initially the aircraft was deemed air worthy but after several more hours sitting onboard in 100 degree heat the flight was eventually cancelled. Air Canada employees were able to reschedule our return trip direct to Seattle on a different airline. This required us traveling to South Korea and waiting nearly 18 hours before our 10 hour flight. This will probably be the last flight with Air Canada.
