Daily cleaning, installation of cabin HEPA filters on flights from Port of Spain
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|October||Best time to beat the crowds (5% less expensive on average)|
|January||Most popular time to fly (14% more expensive on average)|
Average price round-trip
|C$ 895||(avg. price over the last 2 weeks)|
Good deal round-trip
|C$ 441||or less|
Good deal one-way
|C$ 237||or less|
Caribbean Airlines has waived its change and cancellation fees on flights from Port of Spain to Canada. Confirm policy on booking site.
|Flights to Toronto||5h 52m|
The cheapest ticket to Canada from Port of Spain found in the last 72 hours was C$ 1,339 one-way, and C$ 534 round-trip. The most popular route is from Port of Spain to Toronto, and the cheapest round-trip airline ticket found on this route in the last 72 hours was C$ 356.
Caribbean Airlines flies most frequently to Toronto from Port of Spain.
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Scores according to KAYAK customer reviews
Pros: "The crew was great and good customer service"
Pros: "The flight was smooth"
Cons: "One Cooa employ tried to force me to check my carry on. They did not ask if I wanted to check it. They told me I must. They ridiculously placed the bag on top of the carry-on measuring device and told me it was too big. I had just gotten off another Copa flight from Port of Spain where there was no issue at all."
Cons: "Food was bland and simple (Aeroméxico offers slightly better, would look to model after amazing Air Asia setup) and would add more movies to the inflight entertainment system. But overall, all good!"
Pros: "I asked to be seated next to my travel partner at check and was told it was done. But I ended up in the last row and he was in row 17.....So much for being a frequent flyer on Copa. Plus there was no over head compartments in the back of the bus for carry one. The staff was not truthful not helpful."
Cons: "Much better treatment especially since I have Copa frequent flyer miles. The hombre that cheed me in did not try to seat my partner and I close."
Pros: "Seat comfortable. Staff accomodating"
Cons: "In flight entertainment"
Cons: "Business class is terrible value for money. 5 sogfyt chicken nuggets with a tiny bowl of lettuce. Disgusting waste of money."
Pros: "Crew was friendly, food was good and seats were comfortable"
Cons: "Delivery of baggage at SFO terminal"
Cons: "Blankets could have been clean. Crew could have been nicer, flight could have been without constant turbulence."
Pros: "Great service , reliable airline"
Pros: "Everything ok, nothing that I say wow"
Cons: "The crew didn't go an extra mile for me. I forgot my kindle in the first plane. When boarding the connection flight an hour later, I told a crew so she would contact the other plane crew to locate it, but she told me to deal with it when we land. At landing the kindle was nowhere to be found."
Pros: "The flight was comfortable and routine - no problems"
Cons: "Really didn’t have any concerns."
Pros: "Crew were friendly, drinks plentiful, food decent."
Cons: "Plane delayed both legs, no communications from airline, no assistance or compensation offered. Ancient plane, one film on a 9 inch screen about five rows away. Terrible sound. Huge queues at check-in. Took seven (literally) employees to work out how to cope with a US visa (vice an ESTA)"
Pros: "Everything was top notch!"
Pros: "Crew was pleasant and efficient in performing their duties, the meal choices were very good and both flights departed and arrived on time."
Pros: "The crew was nice."
Cons: "Some form of entertainment"
Pros: "The crew was OK. Seat comfortable."
Cons: "Copa in general is good."
Pros: "Excellent airline. Best to connect the America's."
Pros: "The flight was on time, the airline personnel very polite and attentive. I recommend to my friends and family to choose Copa for their next flight."
Pros: "I liked the fact that we were able to get free meals and the first check in luggage free."
Pros: "All the steps were efficient and friendly from the ground to the air. The nice attention of the COPA air personnel was also appreciated"
Cons: "The in flight entertainment selection was small, could have been bigger"
Pros: "Like the service of food"
Pros: "Atención muy buena y cómodo el avión"
Pros: "The size of the aircraft.period."
Cons: "A crewman took up space when we were loading the plane to discuss something with a customer that could have waited until everyone, including me got a chance to sit down. Then, they almost forgot to ask us for beverages during the meal which was horrible according to several neighbors- I was not hungry."
Cons: "Copa needs to start letting customers choose seats a head of time, for my second leg the system didn't allow me to do so when I checked in the day before, therefore I got a seat didn't want."
Pros: "There was food served! Unexpected surprise."
Cons: "No entertainment."
Pros: "Flight on time, crew was nice"
Cons: "The food in both ways was terrible, and the entertainment was poor"
Pros: "Flight was on time. It was my connection flight, arrived from Mendoza ARG and continued to Toronto. In Mendoza I got boarding pass for second leg of flight (Panama - Toronto) with the gate number and boarding time. Everything was correct, not even gate number changed. Plane was new, crew OK, food OK. It was a pleasent flight."
Pros: "The cancelled my reservation the day of the flight. It took me 24 hours to get home and I had to re-book my own flight and take united airlines."
Cons: "The food was horrible and the seats need to be redone"
Pros: "Overall the service was very smooth, enjoyable flight"
Cons: "The space for waiting for boarding at Panama airport is tight but i believe they are in the process of building a new terminal"
Pros: "There really isn't much to complain about with Copa as they're prompt and efficient. I usually fly on their Embraer E190ARs which are pretty spartan when it comes to additional amenities as compared to the Boeing 737 fleet. However the business class seats are comfortable have a reasonable recline for such a small aircraft."
Cons: "If you're flying on a flight operated by Copa Colombia, be prepared for business class being European styled with regular economy class seats except on the E190 there is no middle row to block off."
Cons: "Old episodes of series. Need newer movie options"
Pros: "The crew was friendly and informative. Even though it was a full flight it was very punctual."
Cons: "How people are randomly pulled of flights and stuck in countries and cities they dont want to be in due to the airlines overselling policies. It doesnt provide security or comfort as a flyer with the airline and makes me think twice about buying again with airlines that can do this type of things to their customers."
Pros: "The flights were on time even for a late in the day flight. The organization was good and everything went well The sandwich served on the quick 1 hour long flight was an unexpected nicety that would not have happened on a discounted airline. The bags arrived with me at my destination. Like a well practiced production, I did not see the behind the scene work but in the end everything worked together to make a very nice experience."
Pros: "Ontime departure!"
Cons: "Conecting flight to Guatemala was over sold"
Pros: "We arrived ahead if expected time"
Cons: "I don't know why we landed so far from the immigration terminal. We had ti be transported on a buscthat didn't have enough seats for everyone and had to wait ling time for the crew."
Pros: "You did not have a category for these persons"
Cons: "La comida no es adecuada para un viaje de tantas horas"
Pros: "Las atenciones son buenas"
Cons: "La comida no es buena para un vuelo de 6 o 7 horas"
Pros: "I've always had a great experience when I travel with Copa!"
Pros: "The airline had great food."
Cons: "The airline did not had a great variety of movies or TV shows."
Pros: "Charly was the best flight attendant ever!"
Pros: "All was. Ganythingood"
Cons: "Everything was below standard"
Cons: "Did not ask for volunteers and gave preference to people who di on line check in. Ridiculous joke of an airline."
Cons: "Better food and an entertainment center with movies. It's a 6 hour international flight after all."
Pros: "Not one thing"
Cons: "The crew did not serve the guest enough water. They were heard laughing at the back. I will not fly Caribbean Airlines agaim"
Pros: "Amazing flight and superb landing. Staff was friendly and the food was great."
Cons: "If beforehand passengers knew to download the airline app for In flight entertainment would have been better for a lot of people. Lucky I saved some movies to my phone otherwise it would have been a crazy boring trip"
Cons: "uncomfortable seats"
Pros: "The flught was routine, with no huge delays and the type of service expected on a 2 hour flight, including a sandwich and beverage. There was in flight entertainment but we elected to use our own devices."
Cons: "Avoid the 'coffee' - im not a coffee aficionado but it was unthinkable, didn't taste like coffee at all."
Pros: "Left on time, smooth flight, easy immigration & customs in Granada. 30 min flight so no food or drink service."
Cons: "A Caribbean promotion video played with audio over speakers, just quiet enough to be unintelligible but loud enough to be irritating. Most passengers were trying to sleep."
Pros: "Our flight from Paramaribo to Port of Spain left 30 minutes ahead of schedule, something I would never have associated with the laid back style of Suriname. Note, no entertainment or use of electronic devices during the flight."
Cons: "It was an early morning flight, scheduled for 5.40am. Since the airport is 60 mins from Paramaribo, we had to leave our accommodation at 2.30am. Only tea, coffee, water and soft drinks offered for refreshment on the flight, so BYO breakfast."
Cons: "if your boarding pass shows SSSS you will be physically searched at every single checkpoint. Ridiculous!!"
Pros: "Lovely crew. Polite. Welcoming."
Pros: "The washroom was kept clean. Please keep this up as it is one of my concerns when I fly CA. Intermittently the flight attendants should clean it like it is done in Cathay Pacific. It makes the flight enjoyable."
Pros: "General theme of entertainment was so Caribbean. Timing was just great."
Cons: "Too cold sandwich, with late drink. Both servers might have worked together to bridge the gap."
Cons: "Seats are hard and uncomfortable Food is blah, staff are fine, TV screens are small and hard to see (didn't watch movie, but glanced up occasionally) Seats are hard and uncomfortable making the whole experience miserable."
Pros: "I had an entire row to myself. I'm 5'10, so imagine how happy I was."
Cons: "When I arrived to Piarco International Airport to collect my baggage, the zipper on my suitcase was missing. There were also items missing from my suitcase. This issue has yet to be resolved by Caribbean Airlines. Needless to say, I won't be flying with them anymore."
Pros: "smooth flight"
Cons: "no blanket on flight"
Pros: "We left and landed on time."
Cons: "Old plane, very limited leg room Returning- very disorganized boarding and upon landing at JFK half the bags were unloaded and the majority were left standing waiting for over an hour for the rest of the bags with no explanation."
Pros: "It was spacious and we got hot meals on both legs of our round-trip flight."
Pros: "The crew was superb."
Cons: "Too cramped"
Pros: "Very efficient and friendly crew"
Cons: "The seat next to me looked like it was falling off. So was the magazine compartment. We had a long flight and there were no reading materials to purchase at the airport so we were really looking forward to watching a movie and were so disappointed to find that you couldn't see anything but shapes moving on the screens in front of us. im not sure why you would even offer a movie if half of the people on the plane can't even see the screens."
Cons: "Had to fly to a different island first. Hate this island hopping."
Pros: "I will continue to always shop from Kayak.com, this is my 5th trip while buyin the ticket from this site & im well pleased."
Cons: "There was a moment when i wanted to change my return flight just to catch a later one & was told i couldnt change it at the airline."
Pros: "The pilots did an excellent job in take off and landing the plane,,,"
Cons: "So smooth !!!"
Pros: "I loved breakfast, boarding was quick and smooth, and the staff was friendly."
Cons: "The movie playing on my flight as boring. offering more inflight entertainment services would be valuable."
Pros: "Pleasant staff."
Cons: "Slow drink service"
Pros: "All went well and staff was nice."
Cons: "I wish they had better movies to watch."
Cons: "The wheels of my suitcases were in terrible shape as both suitcases had lost a wheel."
Pros: "They give us hot food and drinks for free. The flight attendants were nice and patient."
Cons: "No individual screen service for in flight entertainment."
Cons: "It was the most frustrating flight ever long delay and not enough information"
Cons: "Searing on Food terrible Movies poor headsets"
Pros: "The food and hostess"
Pros: "Everything was great this flight. Even landed early"
Pros: "Meals, easy check-in, smooth flight, pleasant staff."
Cons: "The first few pages of the website."
Cons: "poor service"
Pros: "I was a bit skeptical after reading the reviews and wanted to cancel my flight, but Charmain_Marie convinced me to give CAL a try for myself and I did. It was an excellent trip from web check-in to reaching to the airport and check-in luggage. The flight crew was very polite, warm meal, tea or drink. Pilot was great, flight was great apart from a few turbulence. We reached our destination five minutes before scheduled time. So overall my trip from JFK to KIN was excellent I have nothing to complain about. Experienced things for "yourself" don't rely on the reviews that you read because if I did, I would have cancelled my flight. Thank-you CAL for my marvelous experience with you and you just gained a new customer. They say one bad apple spoil the bunch, but if you didn't have a bad experience with CAL don't follow the few that may have maybe because they don't adhere to rules and regulations. And yes TSA do check bags for security reasons because my TV was opened for inspection to see if it was ok and resealed with the TSA inspection card inside, nothing was missing from my luggage's. Thanks CAL excellent experience with you guys."
Pros: "The in flight services.."
Cons: "I didn't like that my flight was delayed for two hours and that caused me to miss my flight from fort Lauderdale to jfk so i had to update my flight and pay for it & no compensation was done to help me by Caribbean Airlines.. thumbs down! I need to call the complaint office"
Pros: "I was excited to receive a warm meal!"
Pros: "Everything was fine. Nothing more than expected."
Cons: "The sound quality for the movie was terrible. Now, the Ft. Lauderdale-Piarco leg was another matter. We left 1.5 hours late, and there was so much chatter and announcements from multiple airlines, we didn't hear when ours was finally called. Several people had to come running to make it!"
Cons: "Plane problems caused three hour delay. Wauting in warm waiting room not enough seats."
Pros: "I love everything, it was an amazing flight."
Cons: "My flight was cancelled. Wasn't informed. Got no text, email or phone call. Got to the airport and had to wait 8 hrs for the next flight. Just ridiculous."
Cons: "The toddler sitting behind me who banged on my chair and cried the entire 5 hours."
Pros: "Great crew service"
Cons: "Entertainment sound did not work."
Pros: "Left on time. The captain gave updates. The service was great. The crew was professional"
Pros: "The entertainment was not working on my row of seating or on another I tried. For some yes. While I declined the offer of a blanket when offered, I had to wait quite a while when I changed my mind. I did not so enjoyed the food, as it was too salty. I should remember next time to complete a special request. Being on a low carb diet and with the two options, I was impossible to please. The effort however is noted.. Due to the carnival season, they offered rum pooch as a gesture,"
Pros: "Carribean like feel. Clean aircraft"
Pros: "Smooth flight, hospitality from the air hostess, snacks. I enjoyed the flight"
Cons: "Our luggage didn't even arrive in the our country until 2 days later. Luckily we were able to borrow some stuff from family in the area, but it is just crazy, they didn't even tell anyone before we got there, which meant an hour wait just to let them know we didn't have luggage, like everyone else on the flight."
Pros: "Staff was friendly, food was served and a movie was showed"
Pros: "The crew was great, very friendly and accommodating."
Cons: "4 hr delay due to malfunctioning AC during this time we were offered a free lunch in the airport to either KFC or Subway. Except I spent my own money buying lunch because KFC ran out of chicken, kind of funny actually. Once we finally boarded there was another delay taking off because at least a dozen customers had duplicate seating arrangements which caused a nightmare on board. Upon landing at JFK we remained on the runway for an hour and a half waiting for a gate to open up.. exhausting flight. The plane also is outdated. My recline was not functioning and the tv was small, far away and not the sharpest.."
Pros: "I like that there was food for lunch, also the crew was checking on all passengers to see that they are comfortable with blankets, headphones and etc."
Cons: "I had to wait little too long for my luggages, this is going to Trinidad and comming back to Fort Lauderdale."
Pros: "Crew was friendly"
Cons: "I checked two bags and one of them had food in it so I specifically asked that it would be marked priority so that it would arrive. Unfortunately non of our bags arrived. Not only did my bags not arrive non of the bags from any of the Caribbean airlines passengers arrived. They have a luggage lag and only luggage from people who flew previous day's was on our flight. I was disappointed that I was garanteed to receive my luggage but then not to have received it."
Cons: "the wifi is awful"
Pros: "Flying portion was fine."
Cons: "Flight delayed for mechanical issues.... then upon landing trapped in cabin filled with exhaust then again trapped in a locked hallway."
Pros: "Not a lot. Entertainment options on board were decent. Food was alright."
Cons: "Everything! Crew were terse, rude and inattentive. Due to an issue with a bag on board without the associated passenger we had to taxi back to the stand for it to be removed before we could take off. This cost us an hours delay. There was limited apologies for this, no refreshments provided during the wait and poor communication of this. During the flight the staff were inattentive and sparing with refreshments. Service generally did not live up to expected level associated with an inter-continents flight. The flight was turbulent but crew and captain seemed over cautious with it and crew had to remain seated unnecessarily at times and at the detriment of passenger service. One stewardess wouldn’t even let me finish a drink before removing it from my hand claiming we were about to land and she had to sit down because of turbulence. We were still 40 mins from landing at this point! All in all a pretty bad flight, and it’s safe to say I won’t be flying American Airlines again."
Cons: "Leg room was way too small, bathroom had no water in the sink, horrible flight!"
Cons: "Checking in was way too long, more than 45 mins"
Pros: "Entertainment app and selection of movies good. Also love that you have diet Dr Pepper on your flights. Boarding process efficient"
Cons: "The USB plugs and lower converter plugs didn’t work for the entire flight. Cabin temp is too low, why always freezing??"
Pros: "Pilot did great job, superb smooth landing."
Cons: "The two male flight attendants could have been a bit more friendly."
Pros: "The connecting BA flight from Houston to LHR was an old 747 and my broken window blind didn’t go down. The worst part was I paid for a bulkhead seat and once we got on the plane it turned out the configuration was different and the seat was not bulkhead."
Cons: "Accurate configuration. A more modern plane."
Cons: "Missed the flight due to poor staff and a delayed landing from my crossover. Given how childish the ground staff were being, I can only assume the flight staff wouldn't be much better."
Cons: "Seats and screens, usb charging points"
Pros: "comfortable plane."
Cons: "Kay&k was awful. Never use them again."
Pros: "Honestly, nothing!!"
Cons: "Everything. This airline has disappointed me for the last time."
Pros: "It was average."
Cons: "4 hour delay is unacceptable"
Cons: "Seats are too close"
Pros: "Crew was nice and made sure we were all comfortable before taken off :)"
Cons: "I was thirsty on the way back but we were not offered anything to drink so I waited till we landed to buy a drink, other then that was very enjoyable. Plan on using America airlines again"
Cons: "Old aircraft ...what’s with the non-assignment of seats until the last minute unless you pay extra !"
Cons: "Oh, American’s seats are so uncomfortable."
Pros: "It left on time and arrived on time"
Cons: "Service, comfort and food as I would rate these below 0 if there was that option."
Pros: "Entertainment available excellent"
Cons: "Seating space seems to narrow"
Pros: "liked the crew, but didn't know that we would have to check our bags, since the plane was small & had no overhead. Also, I wish I would have been told ahead of time, that I would have to check my bag again going home, even though the plane did have overhead space. Other than that, I love AA!"
Cons: "I didn't get very good instructions about picking up my carry on bag plane side. I was told to go to the baggage claim instead by a staff member when I came out of the plane, but this was wrong, so I ended up waiting a very long time for them to bring me my carry on bag to the baggage claim."
Pros: "didn't get my flight you said booking was guaranteed refund 24 hours but when i call to change or refund you said the airline would not change or refund. you didn't live up to your end. if you refund i would consider tat but for now. i would never use kayak again and will post my experience"
Cons: "you could have change my return when i called 2 hours after or 18 hours after now i have to pay 500 to get home you should live up to your rules and refund my money"
Cons: "When I checked in on line, I was asked to choose my seat. However, there were no seats available that were free of added charge. I had to pay another $50.00 for a seat. I do believe, when I have a confirmed ticket, I should not have to pay an additional charge for a seat."
Cons: "Multiple delayed flights leading to short connection time. Despite meeting stated time, denied entry and surprises that my ticket was changed with no effort to correct said error at the gate despite adequate time prior to take off."
Pros: "Good seat"
Cons: "Headset didn't work and no replacement"
Pros: "Service for wheelchair was excellent with staff at checking counters"
Cons: "The service from the check in desk to the stewardess"
Pros: "We were early but couldn't get to the gate!"
Cons: "Same as above"
Pros: "The flight attendant"
Cons: "Service was poor."
Pros: "Comfortable flight. New plane"
Pros: "Price, entertainment, direct flight"
Cons: "Plane left because pilot was late, little to no legroom for a 6"2 person. Boarding procedure is a joke. Instead of their group system the plane should be boarded from the back. By the time group 8 comes on board there is no room in the overhead bins."
Pros: "Prompt on time service."
Pros: "The flagship first seats in American Airlines are among the best in class given that I only flew from Miami to JFK. Fully flat beds and ample room."
Cons: "Very limited food options."
Cons: "Waiting for 30 minutes a Dublin to dock."
Pros: "Good legroom on economy"
Pros: "Arrived ahead of the scheduled time"
Cons: "Plane was less than half full yet the crew appeared pressured .... one crew member didn’t wait for me to complete my request and she brought me eat phones yet I wanted to ask for water to drink! Seats don’t recline much ...."
Pros: "Great crew, comfortable flight."
Pros: "Crew were ok Captain was informant"
Cons: "Delay Heat on plane at 98 degrees upon boarding"
Pros: "The plane was late but from that point everything was fine."
Pros: "Seats which we selected where great"
Cons: "I would have like the opportunity of moving up to preferred seating. Would be willing to purchase it"
Cons: "They changed my flight schedule that made me have to arrange my travel plan"
Cons: "First flight TUS to DFW was delayed by 3 hours causeing us to mist all the remaining flights. Had to scramble to find other flights DFW to LHR and LHR to DUB. We arrived at our destination 10 hours. No reason for the delay was given. Lousey service on AA."
Cons: "The flight was delayed. The food was not great. There is not a lot of space in these planes, and it was a long flight. There is no power supply."
Cons: "Someone stole an ipad and that forced us the be delayed for 2 hours"
Pros: "Legroom was great!"
Pros: "My flight was delayed many hours so I wasn’t going to make my connecting flight in NY it to Toronto, There service agent was great and found me a seat on a later flight that was direct. Overall, happy with their service found me the best flight available."
Cons: "I never could figure out why the flight was delayed, there were a couple of other delayed AA flights too. I was supposed to get to Toronto at 2pm for a 5pm presentation, but I didn’t get in until 9. I also felt their website was deceptive or maybe needs updating,When I bought my ticket It stated that I would get 3 bags complimentary since it was Canada that wasn’t the case, I was charged for $60 for both."
Pros: "Seats, flight ride."
Cons: "I booked two seats for my girlfriend and I and were given two window seats. Bogged early enough so should have put seats together. Now knowing I needed the app installed on my phone to watch entertainment, and not having wifi to download. The AC vents are a bit too soft."
Pros: "Crew worked hard under difficult circumstances but flight was not well equipped"
Cons: "First we boarded and then had to deviate and move to a different delayed flight. No head sets, tv did not work , seat was very uncomfortable."
Cons: "Very small cramped aircraft"
Pros: "Crew was good. Food was ok."
Cons: "Athens check and security processes caused huge delays resulting in our missing our connection in Toronto and having to spend the night. NONE of the entertainment systems worked on the flight. We were rebooked without an opportunity to make our original flight which was possible. Agent also unkind"
Cons: "The plane was old and tired. The seats are just a step up from a park bench. There was virtually no entertainment system to speak of."
Cons: "More space on the flight"
Cons: "Roomier Seats more isle space and comfortable seating. Better head sets"
Pros: "The customer service wait is extremely long especially when u get hung up on and start all over . But one man was very helpful in changing to accommodate me next day"
Pros: "Staff was nice. Comfy seats."
Cons: "They had to check mom's little bag, so we had to move things into her carry on that she needed."
Pros: "On time"
Cons: "Food was poor"
Pros: "It’s ok. The airplane is not comfortable. It’s old and small"
Pros: "Cabin crew was friendly."
Cons: "United 737-800 seats are cramped. The flight was severely delayed due to weather, and United did not do well in communicating that well. We had to wait 38 minutes after arriving in Toronto for baggage to start arriving in the baggage hall. United did not provide customs cards prior to arrival."
Pros: "The spacious seats"
Cons: "The food"
Pros: "We arrives early."
Cons: "Very long walk to next gate. No golf carts wanted to bring US. Wife is pregnant"
Pros: "We were early. We sat together"
Cons: "Too strict on check in baggage weight"
Pros: "The crew was friendly and courteous"
Cons: "The seats"
Cons: "So it was annoying that the seat that was assigned to me..airline assigned that seat to someone else because that person asked for it. And nobody bothered to ask me( no email or call or anything) even though there were lot of empty seats. But the passenger was polite he moved to his original seat."
Pros: "Landing safely"
Cons: "Late departure. Poor food sale selection"
Pros: "The flight captain made up the total time that the flight was delayed, good take off & good landing, got us to Toronto on time. Thanks."
Cons: "Male flight crew could be better - first do your job of giving out the immigration forms then chat, not complete handing them out just one minute before landing so passengers can de-plane & then fill out the forms"
Cons: "The flight leaving Houston was delayed by over an hour due to some problems finding another captain for the flight thus extending the layover time by at least four hours. As a result I didn't get back to Toronto until around 12:30 in the morning. Otherwise everything else was fine."
Pros: "The crew was amazing and very helpful and kind. The flight was delayed but the crew was positive and boarding was very fast and efficient."
Cons: "The morning snack had egg and I am allergic to egg so I could not eat it. There was no non-dairy creamer for my coffee."
Pros: "The crew was amazing and the cabin was comfortable."
Cons: "No change required."
Pros: "The crew was great, the seat was very comfortable. The flight was quick and seamless."
Cons: "Food could of had a better selection but wasn’t the worst I’ve had"
Pros: "Being on time at departure and arrival is a challenge, but despite having a completely filled cabin, they made it look easy."
Cons: "I boarded in Group 4 and all bins were full. So my carry on case had to be checked (several others’ cases as well). This caused me a 30 minute delay at baggage claim and some minor scuffs on an item that wasn’t designed for checking in. These are 2 reasons why I no longer check in. 3 is lost items."
Cons: "See above"
Cons: "US Gov shutdown a pain to get thru customs and security. cabin crew on flight to YYZ was terrible."
Pros: "Crew were great, especially considering we had a couple of mishaps travelling with a five year old and five month old. Despite being a mega long flight it was comfortable and we were well looked after."
Cons: "Seats are a little narrow on the exit rows and bulkhead as the armrests accommodate the TV and tables. This also means they can’t be moved. Not unique to Air NZ though."
Pros: "Even though we boarded late, things moved along and we got out just a few minutes late."
Cons: "We boarded late because they told us they were cleaning the plane from the previous flight, but when we finally got on, the floor under my seat was still dirty, so I don’t know what they were doing...."
Pros: "Clean modern plane"
Cons: "Switched to American airways so the booking reference did not work. Had to call them to get a new reference so I could check in. But could not get boarding pass. Food not too good on the flight."
Cons: "Broken video monitor on my seat and window seat. Ripped and dirty pockets on all the back of the seats in the row in front of me. Just a feeling of disrepair."
Pros: "Seats and entertainment"
Cons: "One syaffmemberrude butall not very friendly orhelpful no food to purchase on board which meant we had absolutely nothing to eat until landing not good when ad ertise that you can purchase on board also paid 50 dollars for checked bags but ihadconfirmed with your airline theywereinyheprice along of gimethecrewwalkedpast with coffee withoutaski gif wanted one"
Pros: "Check in was very good Both Outward and Return flights were on time. Crew very attentive Seating not too bad (if you haven't got long legs)"
Cons: "Food could be a bit more varied - some people don't like pasta and some people don't like chicken - what was left????? Should have different entertainment on different legs of the journey Not really Flight-related but Passport Control in US could do with a review .... waiting a good hour or so - come stations were empty and those that weren't the staff were changing shifts while there was still loads of people to go through - not nice when you have people meeting you."
Pros: "Not much"
Cons: "Cabin AirConditioning fault. Air bridge fault all delayed flights from Fort Lauderdale to San Antonio"
Cons: "Couldn't connect to the onboard entertainment system through my laptop."
Pros: "Not much to like. The flight was okay."
Cons: "Not having free Wi-Fi and sound on the entertainment.I We could have been offered complimentary snacks as well with the beverage."
Pros: "I like the entertainment screen"
Cons: "The mini pretzel.,,"
Cons: "Flight delayed until 8pm then sat on the plane in Toronto for 45 minutes waiting for a gate and because we were sent to a parking area with numerous other planes and ended up getting boxed in and couldn’t get to our gate earlier. Nothing offered to the passengers during this time, not even water."
Pros: "Good trip and on time"
Pros: "The leg room and comfort in economy, for a 767, were surprisingly good but the quality of screen and entertainment was lacking. The screen on my iPhone is bigger than the screen on the seatback which if compared to other airlines is not up to the mark. The lack of facilities to charge things like ipads or iPhone was disappointing."
Cons: "The seat comfort was good as was the legroom in economy. The crew were friendly and helpful and I found the overall experience good. If Unitied could build on that and just offer power (even usb) and larger screens they would be onto a winner."
Pros: "Service was very good, they were on time and considering the flight time food was good too."
Pros: "Despite sitting in the middle seat and being well over 6 feet, there was room."
Pros: "all smooth"
Cons: "Very cramped with staff who I found overbearing. Not the most pleasant experience."
Pros: "The flight went very smoothly from start to finish"
Pros: "Relatively comfortable seat, decent entertainment and nice crew."
Cons: "50 minutes on the tarmac in Newark waiting for the gate."
Pros: "bad movie choices"
Pros: "Nothing really everyhing was mediocre."
Cons: "Delayed baggage, smelly flight, food"
Pros: "The check in was good. The craft was clean."
Airlines flying from Port of Spain have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Port of Spain
Masks required on board, masks provided on flights from Port of Spain
Social distancing seating
Middle seats unavailable to book on flights from Port of Spain
Testing for antibodies, testing for symptoms for flights from Port of Spain
Waiving of change fees. Search flexible flights from Port of Spain