Low season | January |
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High season | August |
Cheapest flight | C$ 350 |
Crew were quite friendly. Food was very poor considering the price of the ticket and the flight time. Could not charge my phone due to USB charger not working..
Crew were quite friendly. Food was very poor considering the price of the ticket and the flight time. Could not charge my phone due to USB charger not working..
The food wasn’t good. Need better food. There wasn’t any entertainment.
STEWARDESSES WERE AWESOME! The food could be a bit better. Rice was SOGGY with gravy and the chicken was RUBBERY.
I was treated well in first class. I have no complaints. I will definitely fly with my favourite airline again this year.
There was no music on the flights unless you came with your headset.
Their bar selection could be greatly improved; they only had one spirit option
Music would have been great and information about the flight. Meaning how high and the weather conditions.
It was good but the food was small for the duration of the flight.
I wrote to the entertainment and food OK because it was non-applicable All excellent
Checking in online still requires going on the physical check in line
Brutal as can be … delayed by 24 hours then delayed and hour on the tarmac then delayed three hours in Chicago, screaming child behind me kicking the seat for the better part of 10 hours… couldn’t be worse
Both flights were late by about 30 minutes .. Other than that, everything was ok..
Not worth the premium paid for the first class ticket
Well....let's start from the point that I had to stay in airport for 12 hours instead of 2 that was scheduled. Poor company and even worst customer service. Never again....
Fine. Though no food or entertainment so the survey needs to be updated with those options.
Backpack should NOT allowed put in the flight bin , only put it under the seat. I can't find space put my carry on luggage!!! and I pay for it ! that was very bad experience
Standard flight experience, but there is only power at the seat to row 20 on the aircraft, on my initial check in it did not say that was the case
I feel like they have upgraded the app since I last flew United and I found it to be super helpful. I had stopped flying United unless absolutely necessary and my experience on this trip indicates they have been working hard to improve their services.
The ride was good but no food ot entertainment hence, it was just over an hour flight.
Trip was smooth bumpy from the wind but no issues at all the crew attendant was very pleasant and had great customer service
Usual friendly BA crew who were helpful and so kind to the kids. New business class cabin combined with 787 makes for a really enjoyable experience.
Bad. Bags are missing, there was no wheel chair assistance provided
Horrible. Crew is not helpful. Lounge is sub standard and overcrowded. Getting to your plane is underwhelming “via a bus”. Worst experience I have had.
BA lost all our luggage on our trip home. There were many others who lost their luggage on our flight as well. They were nice enough about it. We have filed ‘luggage claims’ and they say they have found them and will be here in a day or so. I hope this is true! Otherwise the flight was good. The food was very English, not so great. But I expected that on British Airways! The crew always exceptionally nice.
Everything was quite lovely. The crew, the food, the variety of entertainment, the flight itself, etc.
Staff very good as was flight. Bad experience getting through passport control at Budapest airport. Very crowded, long wait and told to get in the wrong queue
we loved leaving on time, and appreciated that they were able to move our seats around at the gate
The aircraft left 5 hours later than original dipartire time They let all passengers board and sit for 3 hours in a hot air plain with no A/C. Than they made all passengers leave the air plain due to some issues to the engine. Passengers received 1 glass of water the entire time . Than they boarded everyone again and took almost another hour before they took off. I bought these tickets for my 74 years old mother, Julianna Horvathne Kas and my nephew, Balázs Kelemen. Definitely going to request for a compensations!!
The design of business class is absolutely horrible. The flight attendants have to cross in front of passengers to pass the food. Passengers have to crawl over other passengers to get to the bathroom or to get to their bag. It’s shocking!! The flight attendants however were superb!
The food could have been better, but that is secondary. I felt safe.