Not sure why planes don't just board back passengers first.. also wifi connection could be beneficial and keeps passengers occupied
Not sure why planes don't just board back passengers first.. also wifi connection could be beneficial and keeps passengers occupied
I hate their constant delays! It’s as if I cannot confidently make plans for timing when I'm traveling with them. I slept through it, so all I can say is it was good.
Good, just some of the staffs have such a bad attitude.
Surly, unhelpful ground staff at JFK. There was a complete lack of empathy—a flawed check-in ordeal caused us to miss our flight. All airlines that I have ever flown would have worked to help me solve the ticket problem. Instead, frontline employees shrugged their shoulders and pointed fingers at us for having made an error. I will do anything to avoid EVER flying on Jet Blue again. It well deserves its low rank among airlines.
We were very impressed by the crew. They were professional and friendly, making for a very pleasant experience. Because the aircraft was relatively small, everyone interacted with the same small number of crew members.
I think the food / snack service was very poor. tehy could have done better. Evrything else was great
I loved the flight and the crew. It was comfortable and smooth.
For some reason, the seats on this flight seemed unusually uncomfortable. Speaking with friends who took another JetBlue flight later in the day, they brought up the same issue.
Realize ahead of a 6:30 am flight that you have a completely flat tire that needs replacement. They should have never boarded everyone. They kept us at the gate with the door closed for ALMOST but not quite 3 hours. The plane had been sitting there from the night before. At the 2 hour mark of sitting there, they came through with a bottle of water and cups. Never offered snacks. Never offered a real apology. People missed connecting flights completely. Absolutely no apology. Just yep you are going to miss your connection completely. I don’t know if you can get to your destination today. The new boy time there was a seemingly heartfelt apology was when they said they were sorry and then fifer everyone an opportunity for a credit card. It was so poor. Lucky for us, our funeral was not the same day as our flight or we would have missed it. All for an avoidable repair that could have been done before we even set foot on the plane.
Flight was OK. Seats were good no cell phone charges on the plane no TVs or entertainment.
Not have to pay for every single item to take a flight. Seating and delays sucked.
Flight delayed 3 times, resulting in late arrival, rental car place gave car away resulting in increased BS charges because I was late. Frontier blows.
Better than I expected but I did pay for a seat and carry on bags ahead of time.
I am HIGHLY unhappy with the amount of money I spent on the flight. Paid in advance only to find the flight at a discount price a week or so before the flight. I will not fly frontier again and have bad mouthed your business since to anyone I have spoken with about flying (which has been many a people). Crew was mediocre and instead of moving me to a spot where I could gain some leg room they sat their flight attendant there. Won’t be flying frontier in the future.
Pro: The stuff was great. Friendly, patient and caring. Our seat row was clean. The bath room was clean. Our flights were close to on time. Con: The leg room is too small. No blankets or pillows. No entertainment devices at all. I can’t remember to have a food choice. I would fly again with frontier for short distances.
Lost baggage on my connecting flight. 24 hours later, still no update on my bags.
The flight was canceled, then delayed twice, we were moved gates twice. Short staff at the counter and check in. We waited for our flight 9 hours. Will never use Frontier ever again, or Spirit.
My first time to fly Frontier and loved it! Boarding was super easy as we only had personal items. Crew was helpful and funny and the plane was clean. Pilot was also great at landing the plane smoothly.
Excellent crew. WE all know Frontier its a low cost airline but the travel time was about 30 minutes and the crew was phenomenal. I was with a group of 10 more and we are enjoy our flight. The only issue was in SJU waiting for the luggage.