Jetblue needs to improve on Onboarding as it seems to always be behind on departing. It never leaves on time. I would recommend to have an earlier Onboarding in order to leave on time and respect your customers time as well.
Jetblue needs to improve on Onboarding as it seems to always be behind on departing. It never leaves on time. I would recommend to have an earlier Onboarding in order to leave on time and respect your customers time as well.
Good, just some of the staffs have such a bad attitude.
My tv was broken on the flight which is disappointing when you pay for a seat and expect a service
One hour delayed departure resulted in problems with planned ground transportation at my destination.
On-time departure, smooth ride for sure. All was good except, once again, there was no movies/TV as it wasn’t functioning.
As with all airline's seats, a little more padding would appreciated. Especially on longer flights.
I hope to avoid flying with them in the future. First flight got cancelled then got stuck with a 13 hour layover in Denver. The process was long and frustrating to many people.
The whole experience was bad. Didn't know no complimentary drinks or snacks. $4.39 for a soda is ridiculous even a bottle water. A carry on was $74 just crazy. I don't think I will take this airline ever again. Very bad
First time flying with Frontier . From buying tickets ,getting boarding pass and boarding plane was super easy. Definitely would fly again with Frontier .
4 hour delay because they used our aircraft to fly a different segment (per the captain)
Excellent crew. WE all know Frontier its a low cost airline but the travel time was about 30 minutes and the crew was phenomenal. I was with a group of 10 more and we are enjoy our flight. The only issue was in SJU waiting for the luggage.
The experience was terrible. The flight boarded late, then after leaving the gate the plane had had to return to the gate for fuel. After 2 hours on the plane, the flight was canceled. The reasons given for the cancelation didn't sound truthful. and different reasons were given. My 15 year old daughter was flying alone on this flight. When they all disembarked the plane she kept asking the crew what she was supposed to do. No one even gave her the courtesy of a response. No one. It took another 4.75 hrs to be out of customs and baggage. She was re-booked the following day. That flight departed 2 hours late. After all of that, they offered a measly $100 flight voucher with an expiry date of 3 months! All in all a terrible experience. We won't be using Frontier again in the future.
The ground crew in the Tampa airport were forcing people to pay for their personal items, although they met the measurement criteria. They receive $10 for each bag they charge passengers for so this is a complete fraud. An investigation needs to take place and the ground crew that does this need to pay the price, and the Airlines absolutely needs to make it right for these passengers.
Got ripped off by chatdeal. For 318 would like my money back. Neal. Did not take flight
Attendance were to busy bull shitting to pay attention to the guest, had an attude problem.
Everything costs something on this airline .... even snacks!! What a racket! We got to the airport nice and early only to wait in a line while there were no reps at the counter. Once we got to the counter to check our bags (which cost almost as much as the flight to check), we were told we were too early?!!! and had to wait an hour to check in. Then, to add insult to injury, because we didn't PAY to choose our seats, we were seated separately. I HATE THIS AIRLINE.
Punta Cana (PUJ)Dominican Republic
Newfoundland and Labrador - Punta Cana