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Pros: Entertainment

Cons: Flight wasn't full. I could have been seated somewhere else since passenger next to me was quite large and invading my personal space

Pros: Crew was quick to help.

Cons: long flight -- 2nd cup of coffee

Cons: The seat was squeaking all the time

Pros: Very kind associate working at the gate. She helped me obtain my seat assignment and was a pleasure to speak with. Her happiness was contagious (even at 6am!). She put me at ease.

Cons: The last travelers in boarding line (including myself) had to check their carry on luggage because “there was no more room in the overhead compartments”. However, while I was walking to my seat, I saw ample storage space as well as suitcases that were laying horizontally or flat and could easily have been adjusted to create even more space. Given that most people pack their most valuable items in their carry on bags (as well as anything fragile), I was a bit uneasy checking mine. The associate who helped check my bag on the tarmac was kind. I was grateful that my luggage had a hard shell case.

Pros: It was difficult to find something to like.

Cons: Everything could have been better. The terminal out of Charlotte looked like a bus terminal, unacceptable for AA since it is one of their hubs. I understand it was a busy holiday weekend, but the airline should have been better prepared for our arrival. While the pilot did an excellent job in getting us in NY on time after airport delays on departure, AA must have not had enough staff working when we arrived. Customers waited over 30 minutes for bags to arrive, which arrived at a different belt than what had been originally scheduled. There were no AA staff in sight when we arrived in NY either. I will do my best not to fly AA again.

Pros: Crew was gracious and helpful

Cons: Seating is always crammed, uncomfortable, people packed in like sardines. But I guess that’s par for the course with all airlines nowadays.

Pros: The flight attendants were the best!

Cons: Even though there were 4 seats across, the rows were too close together and there was absolutely no space at the back by the toilet. The last 3 overhead bins were non-existent for passengers (being taken up with flight equipment). Extremely uncomfortable plane!

Pros: Nothing

Cons: God knows how long we sat in the plane on the tarmac. I fell asleep! Totally missed my tour at the Airplane boneyard as a consequence. Way to go AA. You truly suck!

Cons: It was 30+ mins late and they didn’t keep us updated. Missed my connection

Pros: The entire flight and crew were very kind and friendly

Cons: Better snack/meal option

Cons: The airplane is small... the seats are very small.

Cons: Safety briefing not accessible for people behind approx. row 15 as the attendants were standing among the first rows.

Pros: All was great!

Cons: Seats are tiny

Pros: Crew was quick to help.

Cons: long flight -- 2nd cup of coffee

Pros: Good Crew. Landing was very smooth

Cons: line to drop bag was so long!! but on the plus side, we were through it in an hour and didn't miss our flight!

Pros: The crew was good the set was not bad.

Cons: Not sure

Pros: Lots of leg room

Pros: Spacious economy seats. Best Landing ever!

Cons: Offer a gluten free snack like nuts!

Cons: Flight delayed

Cons: Space on airplanes

Cons: Not enough leg room. Flights are costly enough and it just seems wrong to upcharge passengers for more legroom. Legroom should be standard outside of first /business class.

Pros: The crew was awesome! The steward was engaging and made us all laugh and feel comfortable for a short flight when he didn’t have to. He had a great sense of humor and gave the kids cookies and wings. Something I haven’t seen in many years. He and the pilots were great!

Cons: Nothing.

Cons: we boarded on time and were on tarmac for over an hour and a half with no explanation, no beverages.

Pros: The crew was very friendly, helpful and accommodating. We were in business class and appreciated the use of the Clubroom Lounge at Gatwick airport, (although none of the ground people told us about it, we happened to ask on our own.)

Cons: Baggage check in was a hassle. Too automated.

Pros: Normal flight. WestJet is a great airline to travel on.

Pros: aircraft was new, clean, and with many new amenities that are appreciated - device charging, Internet access. The crew was great.

Cons: The seats are tough after a few hours of siting. Children screamed throughout the flight. To the crews credit, they recognized the issue, and suggested a move to empty seats. However,there was a screaming and coughing child behind these seats also. Perhaps grouping families to a section would help?

Pros: The crew were very accommodating as they were able to get me a wheel chair on short notice....thank you, thank you. The seat was not the best because the seat-back did not recline (we were seated in front of the EXIT row)....not good.

Cons: A service of H20 should have been offered...especially when leaving very dry Palm Springs.

Cons: Broken monitor and seat

Cons: It’s time to update the snacks, bu thank you for serving more than just peanuts. I was very cold on the flight - unusual, but definitely very chilly.

Pros: The crew was awesome! The steward was engaging and made us all laugh and feel comfortable for a short flight when he didn’t have to. He had a great sense of humor and gave the kids cookies and wings. Something I haven’t seen in many years. He and the pilots were great!

Cons: Nothing.

Pros: Delayed boarding but made up for lost time in the air

Cons: Delayed boarding

Pros: The crew were excellent. The seat was not very comfortable - it had a very firm seat cushion. The flight time was about 5 hours so it was OK. I adjusted to the feel of the chair. We had seats next to an exit door so we had more leg room which was nice.

Cons: The seat was not very comfortable. The seat cushion was quite firm. I sat for 15 hours on a Qantas seat which was quite a bit more comfortable. There was no onboard entertainment unless you had a cell phone and could download the West Jet app. I was spoiled by my flight with Qantas from Vancouver to Sydney. They had touch screens on the backs of the seats so you could choose movies, radio, games, and flight info and the seats were much more comfortable.

Pros: Crew was amazing

Cons: sing us to be about an hour late @2:15am

Pros: Crew was amazing.

Cons: wider seats

Pros: excellent crew - seat is fine.

Cons: screen monitor per seat.

Cons: Broken monitor and seat

Pros: Entertainment

Cons: Flight wasn't full. I could have been seated somewhere else since passenger next to me was quite large and invading my personal space

Pros: Just ok

Cons: update the gate info correctly and immediately. I was directed by app to go B5A but actually it is B5 gate in SEA-TAC

Cons: Nothing. Perfect flight.

Pros: Great staff.

Cons: I hate that American Airlines doesn’t sign seats together even when there are spots available.

Cons: The experience was excellent.

Pros: Crew was amazing and work diligently to make everybody feel comfortable.

Cons: Nothing. I had no issues!

Cons: Poor planning caused us to sit on the ramp an hour and a half for a gate to open up.

Cons: Flight delayed 2 hours. Wifi/entertainment wouldn't connect.

Cons: Seats are tiny

Cons: No option to watch movies

Cons: No ear plugs in my amenity kit??

Pros: Everything was on time and ran smoothly. The seats have more room than most airlines. They were generous with drinks and snacks.

Cons: No hubo comida suficiente

Pros: Assertive

Cons: Hand out headphones, my phone doesn’t have compatibility.

Cons: Old plane with no video screens or room. Boo!

Pros: Great staff.

Cons: I hate that American Airlines doesn’t sign seats together even when there are spots available.

Pros: Overall very good flight!

Cons: Nothing much!

Pros: individual headphones and screens for entertainment

Cons: better advise about duty free items

Pros: Crew was amazing and work diligently to make everybody feel comfortable.

Cons: Nothing. I had no issues!

Pros: Entertainment

Cons: Flight wasn't full. I could have been seated somewhere else since passenger next to me was quite large and invading my personal space

Pros: Very professional.

Pros: the plane didn't crash.

Cons: honesty. 29 minute flight took 3 hours. first they blamed it on waiting for luggage, then they likely realized there were no connecting fllights, so that excuse didn't work, then they were 'closing the cargo doors' for 45 minutes, then they had to de-ice as the plane had now sat for 4 hours instead of 45 minutes, had it left on time.

Cons: Broken monitor and seat

Pros: Quick smooth flight. We even landed early. No delays no problems. I even had seated in an empty row

Pros: Full flight, so the usual boarding slowness, but the ground and flight crews were very good and made things easy.

Cons: Boarding. But that’s the reality of travel these days.

Pros: Quick flight. Quiet and peaceful.

Cons: Snacks are kinda lame.

Cons: I don’t like the charge for checked bag. It encourages people to bring too many and too large bags onto the plane.

Pros: The two people who were in charge of boarding the plane were especially nice, efficient, and accommodating. I really really liked them.

Cons: The flight was too warm.

Cons: Boarding zones is confusing. What does boarding zone "basic" mean?

Cons: The seat was squeaking all the time

Cons: Baggage was extremely delayed. Boarding and take off were delayed too

Pros: This was a full-size jet, and the seats were more comfortable than those on the regional jet.

Cons: Excellent

Cons: Excellent

Cons: Economy seating legroom could be better for long-haul flight

Pros: Assertive

Cons: Hand out headphones, my phone doesn’t have compatibility.

Pros: Movies

Cons: Comfort. Jetblue offers betwee seats ne apacing betqeen rows

Cons: Flight delayed 2 hours. Wifi/entertainment wouldn't connect.

Pros: Crew was great

Cons: Lots of screaming children. Not much to be done about that.

Cons: Nothing

Cons: The infotainment system was from the 90s

Pros: Normal flight. WestJet is a great airline to travel on.

Pros: The crew were very accommodating as they were able to get me a wheel chair on short notice....thank you, thank you. The seat was not the best because the seat-back did not recline (we were seated in front of the EXIT row)....not good.

Cons: A service of H20 should have been offered...especially when leaving very dry Palm Springs.