From pre boarding to flight attendant, crew and baggage handler, excellent. Didn’t lost my luggage like West jet.
Very poor. The flight was delayed from Toronto because some forget to do there job . I got to my connecting gate in San Francisco 10 minutes before the departure.but this didn’t let me board even though the flight was still there for an other 30 minutes. The the gentleman at the unite airline desk told me that they usually wait for passengers but air Canada called and told them not to we I been rerouted to Manila instead of Hong Kong . In San Francisco they mad me check in my carryon bag . I was told the it will directly go yo ho chi minn cuyt but I was told that by the Vietnams airline desk that’s not there I’m 10 hours behind my scheduled flight and looks like I I’m going without baggage. I don’t have a chance of catching ..
It was great. There were some issues prior to takeoff. The weather was poor so we had to go through deicing, and we were delayed a bit by the pilots' concern about one of the engines, but that's aviation. The pilots handled everything with aplomb, and kept us apprised
Reliable, nice crew, I fly often on that flight and I like it all.
l really enjoy very much the flight was very pleasant
It was great with United overall except for two things. 1) It was a 5-hour flight and we were with kids, so we were asking for extra snacks. They were extremely reticent to dole them out even though there wasn't any meal and the kids were starting to hit their limit towards the end. 2) Baggage didn't arrive until 80 minutes after we landed.
The Sears in the 800s are not too good perfect Airbus why cant the new 737 fix that
Seats had less pitch than a regional jet. Food was OK. Have to buy alcohol on US based carriers flying international. Boarding was a mess. Did not have bags but overhead space was gone quick. Would like to see the airlines enforce the one bag over and one bag under policy
Quick and seamless boarding. No entertainment but fast Starlink wifi for this short trip and the staff was really friendly.
I dread trans-Pacific flights. They are very long. This was my first time on Universal, and it was my best crossing ever. The staff were professional, the hospitality was great, and the food was delicious. The entertainment system filled the long flight hours. I will seek out Universal flights from now onwards. 🙂
No kiosk to help pre boarding unlike other airlines, still lost the luggage despite its own crew/TSA or security tagging it, poor handling of lost luggage and possibly compensation is likely poor too.
Waited at airport from 10 am till 4 pm and no flight due to fog. Ugh.
As someone who never flies WestJet unless there is no other viable option I have to give this crew credit where credit is due. Extremely well done everyone.
Everything was great until we had to get our bags. The bags came out in several different batches over 90 minutes after we landed maybe more we got our bags. So much for the old West Jet where they promised bags in 20 minutes. I Next time I will pack lighter and go with a carry-on.
Flight left on time. The crew was very friendly. I had to buy a proper meal. Small cookie and a drink just doesn’t cut it for a 4.5 hours flight.
The flight was full and good as could be expected. We arrived early which is always a good thing.
Experience was good, the wifi hook up is somewhat tough
Plane was one hour late. Hardly any space for our carry-ons. Stressful to catch connections.
The delays were never ending and we were never properly informed as to why. 1st and 2nd delay were handled well, but by the time we received our 7th delay, and then subsequently asked to willingly get bumped, it turned into one of the worst flying situations of my life. I didn’t get home until 2am which is roughly 5 hours later than originally planned.
Great flight, great landing, nice staff. Our seats were a little cramped.
there was no food or entertainment on that short 1.5 hour flight unless you mean the cookie and the overhead announcements... Those Q-400's are the workhorse of the rugged coast and mountains for sure.
they were super helpful. Agents at the desk got me on an earlier flight and I was able to get home several hours earlier.
Delayed on tarmac and missed next Air Canada flight by few minutes. Theh should have waited for me.
This is a great non-stop YVR-MIA. Very comfortable plane, and no transfer through a city that gets major winter weather!
The on-board entertainment system was horrible - we gave up watching because it just kept glitching.
Had to cancel the flight because there was a 14 hour layover before the flight. Unacceptable.
Again, we were rerouted all the way to Zurich and had a longer journey than expected.
I wish Air Canada would provide a meal on the 5 hrs or more time flight to the passengers.
Terrible…. Reported missing luggage’s with injectable meds that needed refrigeration. Yet, delivery could not be expedited. Luggage’s were delivered 5 days after arrival. The meds were useless as ice pack had melted. So disappointed!!!
Terrible… Luggage’s missing for 5-days. Not expedited despite notifying them that insulin and ozempic were in bags and required refrigeration. I’m extremely disappointed. Meds were useless upon delivery as ice pack had dissolved and meds were warm and not useable because their efficacy and potency are now questionable . I’m so disappointed and expecting a full refund for the checked in bags.
